--- title: Naoma.ai Reviews meta_title: 'Naoma.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Naoma.ai works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 14 scale: '5' date_modified: '2026-06-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Naoma.ai Reviews **Vendor:** Naoma AI **Category:** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) **Average Rating:** 4.8/5.0 **Total Reviews:** 14 ## About Naoma.ai Naoma is the first AI video sales agent for B2B SaaS companies. It delivers live, personalized product demos 24/7 — without any human involvement. A prospect clicks "Get a Demo" and instantly starts a real-time voice conversation with an AI that controls your actual product, answers their questions, adapts to their use case, and qualifies them as a lead — all in one seamless session. Naoma replaces the static product tour, the pre-recorded walkthrough, and the "book a call" dead end with something better: a live, two-way conversation that feels like talking to your sales rep, available in dozens of languages at any hour of the day. The Problem Naoma Solves Most B2B SaaS companies lose high-intent prospects before they ever talk to a human. A visitor lands on your site, wants to see the product, and hits a wall: a calendar booking form, a long sign-up flow, or a scripted demo video that doesn't answer their specific questions. The best-case outcome is a meeting booked days later. Most visitors just leave. The traditional alternatives don't solve this. Interactive product tours show a fixed sequence of screenshots — they can't answer questions or adapt to what the prospect actually cares about. Pre-recorded demos are one-size-fits-all. Chatbots are text-only and can't show the product. Human reps are expensive, unavailable at 3am, and can't scale to handle every interested visitor. Naoma closes this gap. It delivers the experience of a live demo call — personalized, responsive, and consultative — at the moment the prospect is most interested, without any scheduling friction and without adding headcount. How It Works For the prospect: the experience starts with a single click. A video agent appears and greets the visitor, then opens with a question to understand their context. The AI speaks naturally, listens to responses, navigates the real product interface in real time, and tailors the walkthrough to what actually matters to them. If they ask about pricing, it answers. If they want to see a specific feature, it shows it. If they're ready to talk to a human, it captures their details and routes them appropriately. For your team: Setup involves connecting Naoma to your product and configuring the agent: what it knows, how it presents the product, what questions it asks to qualify prospects, and what the next step should be. Once live, every session is logged — full transcript, conversation summary, lead qualification status, engagement metrics, and structured answers to your qualification questions. Your CRM receives qualified leads automatically. Key Features Live Voice Conversation. Naoma conducts a real two-way voice conversation, not a chatbot exchange and not a scripted flow. The AI listens, understands what the prospect is asking, and responds naturally in real time. Prospects can interrupt, ask follow-up questions, go off-script — the agent handles it. Median session duration for engaged users is 4–5 minutes. Real Product Navigation. The agent controls your actual product — clicking through the real UI, demonstrating real functionality, navigating to exactly what the prospect asks to see. This builds trust that a tour or a recording cannot: the prospect is seeing the real thing, not a mock-up. Multilingual Support. Naoma supports 33 languages out of the box. The agent detects the language the prospect speaks and switches automatically — no configuration required per visitor. This makes it practical for companies with global traffic, eliminating the need for dedicated regional reps to cover non-English leads. Intelligent Lead Qualification. Every session ends with a structured lead qualification output. Naoma extracts the answers to your specific qualification criteria — company size, role, use case, pain points, timeline, budget signals — and evaluates them against your ideal customer profile. Qualified leads are flagged automatically with the full context your sales team needs to follow up. CRM Integration and Webhooks. Qualified leads flow automatically into your CRM. Naoma supports webhook delivery for lead data and session events, making it straightforward to integrate with HubSpot, Salesforce, or any downstream system your team uses. Simple Deployment. Adding Naoma to your website requires embedding a small JavaScript snippet — similar to adding a live chat widget. No back-end changes, no product modifications, no complex integration work. The agent is live on your site within days of configuration, not weeks. Pay-Per-Demo Pricing. Naoma is priced per demo session — you pay for actual usage, not a flat monthly seat fee. This aligns cost with value and makes ROI straightforward to calculate. ## Naoma.ai Pros & Cons **What users like:** - Users appreciate the **intuitive interface** of Naoma.ai, which enhances efficiency and drives improvements in sales performance. (2 reviews) - Users value the **actionable insights** provided by Naoma.ai for improving calls and coaching agents effectively. (1 reviews) - Users value the **intuitive interface and actionable AI insights** of Naoma.ai, which enhance sales performance and efficiency. (1 reviews) - Users value the **analytics capabilities** of Naoma.ai for structured feedback and insightful comparison of demo calls. (1 reviews) - Users value the **automation of call analysis** , receiving actionable insights for improvement and coaching effectively. (1 reviews) - Users value the **responsive customer support** of Naoma.ai, facilitating quick integration and assistance with features. (1 reviews) - Easy Setup (1 reviews) - Efficiency (1 reviews) - Feedback Management (1 reviews) - Helpful (1 reviews) **What users dislike:** - Users find Naoma.ai **expensive** , but acknowledge its value compared to manual analysis costs. (1 reviews) ## Naoma.ai Reviews ### 1. Efficient Lead Qualifying with Naoma.ai **Rating:** 4.5/5.0 stars **Reviewed by:** Olga S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Naoma.ai?** I love Naoma.ai because it gives prospects a way to learn about our platform whenever it's convenient for them, without having to wait for a sales team to reply or book a call. Visitors can get answers to their questions and explore the platform through an interactive demo. From a sales and marketing perspective, it serves as an additional source of leads and provides us with some qualification information, effectively doing discovery for us. It allows our sales team to focus on higher-value conversations. The Naoma team was very responsive and helped significantly with the setup. **What do you dislike about Naoma.ai?** I have no compaints **What problems is Naoma.ai solving and how is that benefiting you?** Naoma.ai helps us qualify leads, guide prospects without needing human interaction, and addresses time zone challenges by allowing prospects to learn about our platform on their schedule. It frees our sales team to focus on higher-value conversations and provides lead qualification info. ### 2. Very cool tool for sales **Rating:** 5.0/5.0 stars **Reviewed by:** Dan H. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2025 **What do you like best about Naoma.ai?** Gives structure to demo call feedback Makes it easier to compare how different reps handle the same objections Helps spot where the pitch goes off-track Doesn’t require me to be in the room to know what’s going on **What do you dislike about Naoma.ai?** I’d like to see it suggest personalized follow-up ideas based on previous calls **What problems is Naoma.ai solving and how is that benefiting you?** We do a lot of demos, but before Naoma, it wasn’t clear what was really happening on those calls. Everyone said things were “going well” until they weren’t. With Naoma, we get a breakdown of each conversation without needing to listen to every recording. It’s easier to spot weak spots in the flow, mismatches between prospect needs and our messaging, or places where reps skip key steps. We’ve used that to clean up our pitch and tighten the sales process. ### 3. Brings clarity and consistency to both cold outreach and demos **Rating:** 5.0/5.0 stars **Reviewed by:** Max Z. | CEO, Co-Founder | Legal AI for Employment & HR Compliance, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Naoma.ai?** Naoma has helped us bring structure to both our cold outreach and demo calls. It evaluates every sales conversation, showing us what messaging lands well and where things break down. The feedback is structured, detailed, and based on clear criteria, which makes coaching much easier. It also saves time for our leadership team while helping reps grow faster and more consistently. **What do you dislike about Naoma.ai?** It would be great to see voice tone and emotion analysis in future versions, that would make the insights even more complete. **What problems is Naoma.ai solving and how is that benefiting you?** At Justee.ai, we’re always refining our outbound process and product demos. Before Naoma, it was difficult to get consistent insight into what actually happened on calls. Now we get objective, structured analysis of each conversation including what went well, what was missed, and where the deal cooled off. This has helped us improve messaging, train our reps faster, and bring consistency to how we present value, regardless of who’s on the call. ### 4. Great tool for analyzing sales calls **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | Course author and mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Naoma.ai?** It allows you to set up your sales call script and get scores for every step of the conversation. Based on the reporting, you can optimize the script and find which steps are crucial for a successful sale. The option to get some aggregated isights from every call (like "customer objections") is very useful for getting insights. Integration went relatively quickly, the customer support was there to help. You can score 100 calls for free to get the taste of the tooo. **What do you dislike about Naoma.ai?** You have to go to a separate tool to get full reporting, but the insights are worth the effort. **What problems is Naoma.ai solving and how is that benefiting you?** - Quality control of sales calls: you can see if you team is executing up to standards, 100% of calls are monitored and analyzed - Improving sales script: you can check which steps of the conversation are essential to close the deal - Getting customer insights: Naoma uses AI to summarize all sales conversations and give you important data points about customer sentiment ### 5. Scales coaching across a high-volume sales team **Rating:** 4.5/5.0 stars **Reviewed by:** Anastasia K. | Founder | Product & GTM in Cross-Border E-commerce, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Naoma.ai?** Naoma analyzes every call automatically - no need for manual review. Naoma is a powerful contact center analytics software for spotting trends and patterns. It surfaces common objections, competitor mentions, and student concerns. Naoma helps managers coach faster with clear insights from a real sales coaching platform **What do you dislike about Naoma.ai?** Would love to see emotion and tone-of-voice analysis in the future **What problems is Naoma.ai solving and how is that benefiting you?** In online education, we run a high-volume contact center with thousands of sales calls daily. Before Naoma, quality control was inconsistent - we relied on manual call reviews and gut instinct. Now, we use Naoma as both a contact center analytics software and a sales coaching platform. It helps us understand how reps are handling objections, what concerns prospective students bring up, and how our scripts actually perform in real conversations. It’s made onboarding smoother, coaching faster, and our entire sales process more consistent. ### 6. Finally ended the blame game between marketing and sales **Rating:** 4.5/5.0 stars **Reviewed by:** Anton K. | Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Naoma.ai?** Objectively evaluates both lead quality and how leads are handled Detailed feedback on every call - no more guesswork or finger-pointing Transparent reports on each sales rep’s performance Helped align sales and marketing around shared goals **What do you dislike about Naoma.ai?** Would love deeper segmentation by campaign or channel in future updates **What problems is Naoma.ai solving and how is that benefiting you?** Before Naoma, there was constant tension between marketing and sales. We believed leads were strong but not followed up properly; sales thought the leads were cold or unqualified. With Naoma, we finally had a neutral source of truth. It evaluates the warmth of each lead and how well the rep handled the call across 45 criteria. Every conversation gets structured feedback, and every rep has a clear report. That changed the dynamic completely. Now we’re not debating, we’re improving together, based on the same data. ### 7. Strong tool for understanding what actually happens on sales calls **Rating:** 4.5/5.0 stars **Reviewed by:** Daniil K. | Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Naoma.ai?** Automatically analyzes all sales calls through transcripts Shows common objections, competitor mentions, and recurring questions Helps improve pitch structure and individual rep performance Saves time for founders and sales leads by surfacing key insights **What do you dislike about Naoma.ai?** It would be great if Naoma could better evaluate tone of voice and emotional cues in the future **What problems is Naoma.ai solving and how is that benefiting you?** At Uecalc, we sell a product that often raises technical questions and requires a thoughtful pitch. Before Naoma, it was hard to get a full picture of how our team handled calls - what objections came up, how consistently the message was delivered, or how prospects reacted. Now, we can review every conversation in transcript form, see patterns across calls, and coach based on real data. It’s helped us improve both team performance and the clarity of our value proposition. ### 8. A goldmine of insights straight from real sales conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya L. | Lead Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Naoma.ai?** Full visibility into what prospects actually ask, doubt, and compare Helps align marketing with real objections and decision drivers Tracks competitor mentions and recurring questions automatically Easy to turn call data into messaging and content ideas **What do you dislike about Naoma.ai?** Would be even better with more flexible lead warmth qualification based on conversation context **What problems is Naoma.ai solving and how is that benefiting you?** One of the hardest parts of marketing is truly understanding what happens after a lead is passed to sales. Naoma closed that gap for us. I now see the exact objections our prospects raise, which competitors they bring up, and which parts of our pitch land well (or don’t). It’s helped us fine-tune messaging, build better enablement content, and even adjust positioning based on what we hear in the field without waiting for secondhand feedback. ### 9. Within just 6 months of using Naoma, our revenue grew by over 70% **Rating:** 5.0/5.0 stars **Reviewed by:** Dmitry D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Naoma.ai?** Naoma transcribes and scores sales calls with impressive accuracy, and the interface is clean and intuitive. When used correctly, it’s a very powerful tool. **What do you dislike about Naoma.ai?** While it’s not the cheapest solution the annual license paid for itself quickly through improved performance and results. **What problems is Naoma.ai solving and how is that benefiting you?** One of the standout features is how clearly Naoma highlights the strengths and weaknesses of each sales rep. You get real visibility into why one rep consistently outperforms another. After implementing Naoma, we made tough but necessary changes in our team including replacing our Head of Sales. That, along with doubling the size of our sales team, contributed to our 70%+ revenue growth. The platform also provides valuable insights into competitor mentions and customer objections, helping us fine-tune our offer. ### 10. Great team and a great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Julia K. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Naoma.ai?** Everything in 1 page, all important sales stat. Easy to analyze things, control the team. Naoma team is very flexible and client oriented, great support, they try to hear needs from the company and offers their own solutions too. And the main thing - great results from the very beginning with a specific check-list. Best results during calibration (I tested 4 different tools) **What do you dislike about Naoma.ai?** Nothing to say here in reality. I was completely satisfied **What problems is Naoma.ai solving and how is that benefiting you?** It gives understanding of the level of service we provide to the customers, highlights pouts that should be fixed in communication. Also shows all main metrics it's easy to understand what we need to be focused on at the moment. Better understanding of audience and it's pains (it helps to correct communication on marketing side. All this points reflects on the final revenue. ### 11. A reliable way to finally understand what’s happening on sales calls **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie Z. | Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Naoma.ai?** All calls are automatically reviewed Feedback is consistent and to the point Easy to spot what each rep needs to work on **What do you dislike about Naoma.ai?** Would be great if customizing scorecards was more straightforward **What problems is Naoma.ai solving and how is that benefiting you?** We used to rely on scattered feedback and the occasional call shadowing to understand how reps were doing. It wasn’t scalable, and we kept missing things. With Naoma, I don’t have to guess. I know exactly how each rep is performing not based on gut feeling, but on real patterns across their calls. It’s taken a huge weight off our managers and brought more structure to how we coach and support the team. ### 12. Naoma is a sales tool that actually helps our team sell better **Rating:** 5.0/5.0 stars **Reviewed by:** Alina K. | Business Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Naoma.ai?** Great visibility into detailed sales rep performance Smart call analysis Easy to onboard the team **What do you dislike about Naoma.ai?** Takes a bit of time to fine-tune the scoring model **What problems is Naoma.ai solving and how is that benefiting you?** We struggled with inconsistent sales results and lacked clear insight into why some reps were underperforming. Naoma gave us a structured way to evaluate and coach people based on real data. It helped us identify top performers and coach the rest - or make hard decisions when necessary. ### 13. Interesting AI assistant for sales automation **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Naoma.ai?** Naoma analyzes 100% of sales calls against 37 custom criteria tailored to our business, providing clear growth recommendations. We use it daily to improve our sales reps’ performance. The intuitive interface and actionable AI insights save time and boost conversions. **What do you dislike about Naoma.ai?** It’s more affordable than manual analysis by people, but still not cheap, though definitely worth the investment for the value it brings. **What problems is Naoma.ai solving and how is that benefiting you?** helps with sales automation ### 14. Indispensable for outbound calls where every dollar counts **Rating:** 4.5/5.0 stars **Reviewed by:** Max K. | Venture Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Naoma.ai?** They offer their proven methodology to analyse calls and provide actionable (!) insight on how to improve them, how to coach the agents and who to promote. **What do you dislike about Naoma.ai?** Need enterprise pricing for call centres with 50+ staff **What problems is Naoma.ai solving and how is that benefiting you?** Failed outbound calls result in lost revenue; Naoma allows to identify such instances and point the manager's attention to the agent's inefficiencies so that the same mistake doesn't repeat twice. It offers a rapid feedback, which is super valuable. - [View Naoma.ai pricing details and edition comparison](https://www.g2.com/products/naoma-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-17+12%3A56%3A08+-0500&secure%5Bsession_id%5D=ab2bf25e-9ff4-4cab-82ab-e9fcbe240502&secure%5Btoken%5D=018731fac9477a4d36ac8b8df421b8b51ea1e69ffde77c8ee2b010f0c21e2712&format=llm_user) ## Naoma.ai Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) ## Naoma.ai Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Performance Analysis** - Coaching - Peformance Tracking **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Naoma.ai Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,643 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,244 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,340 reviews)