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N-able Endpoint Detection and Response (EDR) Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the excellent customer support of N-able EDR, although many rarely need to utilize it. (1 mentions)
Users appreciate the ease of use of N-able EDR, enjoying its straightforward installation and autonomous operation. (1 mentions)
Users find implementation easy with N-able EDR, simply installing agents and allowing them to operate autonomously. (1 mentions)
Users appreciate the proactive threat detection and real-time response capabilities of N-able EDR for efficient endpoint management. (1 mentions)
Users value the proactive threat detection of N-able EDR, effectively neutralizing threats before they cause harm. (1 mentions)
Users experience high false positives in N-able EDR, leading to extra verification time and potential frustration. (1 mentions)
Users find the steep learning curve challenging, making it difficult to master all advanced features quickly. (1 mentions)
Users find uninstallation problems arise due to needing a new installer for each individual computer. (1 mentions)

Top Pros or Advantages of N-able Endpoint Detection and Response (EDR)

1. Customer Support
Users appreciate the excellent customer support of N-able EDR, although many rarely need to utilize it.
See 1 mentions

See Related User Reviews

Rick J.
RJ

Rick J.

Mid-Market (51-1000 emp.)

4.5/5

"N-able is the best EDR I have used."

What do you like about N-able Endpoint Detection and Response (EDR)?

The thing I find most helpful about N-able is how well it operates on its own. Implementing is very easy, just install the agent and let it run. I hav

2. Ease of Use
Users appreciate the ease of use of N-able EDR, enjoying its straightforward installation and autonomous operation.
See 1 mentions

See Related User Reviews

Rick J.
RJ

Rick J.

Mid-Market (51-1000 emp.)

4.5/5

"N-able is the best EDR I have used."

What do you like about N-able Endpoint Detection and Response (EDR)?

The thing I find most helpful about N-able is how well it operates on its own. Implementing is very easy, just install the agent and let it run. I hav

3. Implementation Ease
Users find implementation easy with N-able EDR, simply installing agents and allowing them to operate autonomously.
See 1 mentions

See Related User Reviews

Rick J.
RJ

Rick J.

Mid-Market (51-1000 emp.)

4.5/5

"N-able is the best EDR I have used."

What do you like about N-able Endpoint Detection and Response (EDR)?

The thing I find most helpful about N-able is how well it operates on its own. Implementing is very easy, just install the agent and let it run. I hav

4. Incident Response
Users appreciate the proactive threat detection and real-time response capabilities of N-able EDR for efficient endpoint management.
See 1 mentions

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Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Advanced and proactive endpoint protection with exceptional threat detection"

What do you like about N-able Endpoint Detection and Response (EDR)?

What I like best about N-able EDR is its proactive threat detection and real-time response capabilities. It effectively identifies and neutralizes thr

5. Threat Detection
Users value the proactive threat detection of N-able EDR, effectively neutralizing threats before they cause harm.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Advanced and proactive endpoint protection with exceptional threat detection"

What do you like about N-able Endpoint Detection and Response (EDR)?

What I like best about N-able EDR is its proactive threat detection and real-time response capabilities. It effectively identifies and neutralizes thr

Top Cons or Disadvantages of N-able Endpoint Detection and Response (EDR)

1. False Positives
Users experience high false positives in N-able EDR, leading to extra verification time and potential frustration.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Advanced and proactive endpoint protection with exceptional threat detection"

What do you dislike about N-able Endpoint Detection and Response (EDR)?

One downside of N-able EDR is that the false positives can sometimes be a bit high, requiring additional time for verification. Additionally, the lear

2. Learning Curve
Users find the steep learning curve challenging, making it difficult to master all advanced features quickly.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Advanced and proactive endpoint protection with exceptional threat detection"

What do you dislike about N-able Endpoint Detection and Response (EDR)?

One downside of N-able EDR is that the false positives can sometimes be a bit high, requiring additional time for verification. Additionally, the lear

3. Uninstallation Problems
Users find uninstallation problems arise due to needing a new installer for each individual computer.
See 1 mentions

See Related User Reviews

Rick J.
RJ

Rick J.

Mid-Market (51-1000 emp.)

4.5/5

"N-able is the best EDR I have used."

What do you dislike about N-able Endpoint Detection and Response (EDR)?

Its really not a big issue, but you have to make a new installer for each computer you install on

Top-Rated Alternatives

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N-able Endpoint Detection and Response (EDR) Reviews (18)

Reviews

N-able Endpoint Detection and Response (EDR) Reviews (18)

4.1
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Rick J.
RJ
Rick J.
Testing Assistant
Mid-Market (51-1000 emp.)
"N-able is the best EDR I have used."
4.5/5
What do you like best about N-able Endpoint Detection and Response (EDR)?

The thing I find most helpful about N-able is how well it operates on its own. Implementing is very easy, just install the agent and let it run. I have not had to use the Sent1 customer support because I have had no real issues, and the small things I was able to get our third party to fix. Review collected by and hosted on G2.com.

What do you dislike about N-able Endpoint Detection and Response (EDR)?

Its really not a big issue, but you have to make a new installer for each computer you install on Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Advanced and proactive endpoint protection with exceptional threat detection"
5/5
What do you like best about N-able Endpoint Detection and Response (EDR)?

What I like best about N-able EDR is its proactive threat detection and real-time response capabilities. It effectively identifies and neutralizes threats before they cause harm, and the easy-to-use dashboard makes monitoring endpoints simple and efficient. Review collected by and hosted on G2.com.

What do you dislike about N-able Endpoint Detection and Response (EDR)?

One downside of N-able EDR is that the false positives can sometimes be a bit high, requiring additional time for verification. Additionally, the learning curve for fully understanding all the advanced features can be steep for new users. Review collected by and hosted on G2.com.

Ranjan D.
RD
Ranjan D.
senior software engineer(network engineeering)
Mid-Market (51-1000 emp.)
"N able end point security"
4.5/5
What do you like best about N-able Endpoint Detection and Response (EDR)?

It's support for ransomware detection and removal

Best in class threat detection across all platforms like Windows, Mac, Linux, and Windows servers as well.

SentinelOne powered. Review collected by and hosted on G2.com.

What do you dislike about N-able Endpoint Detection and Response (EDR)?

Nothing groundbreaking as other endpoint security. Since most endpoint security uses Sentinel as protection. Review collected by and hosted on G2.com.

MS
Mason S.
Small-Business (50 or fewer emp.)
"N-able edr is a wonderful product that has helped keep our clients safe and secure."
3.5/5
What do you like best about N-able Endpoint Detection and Response (EDR)?

I like how it responds and the ability to customize its responses for what you want it to perform. Review collected by and hosted on G2.com.

What do you dislike about N-able Endpoint Detection and Response (EDR)?

The difficulty of installing edr on some devices. Whether it has remnants of sentinel one or has never used it. Review collected by and hosted on G2.com.

Adam P.
AP
Adam P.
Head of Technical Services
Small-Business (50 or fewer emp.)
"A good product so far"
4/5
What do you like best about N-able Endpoint Detection and Response (EDR)?

I love the auto rollback feature for infected machines. Review collected by and hosted on G2.com.

What do you dislike about N-able Endpoint Detection and Response (EDR)?

The integration with N-Sight RMM is still a little shakey and my admins also lose access periodically and have to raise a ticket. Review collected by and hosted on G2.com.

Shashidhar K.
SK
Shashidhar K.
Associate Software Developer
Small-Business (50 or fewer emp.)
"A Very unique product"
4/5
What do you like best about N-able Endpoint Detection and Response (EDR)?

It utilizes AI and automation to help partners partners indentify and prevent cyber-threats fast. Leverage multiple engines, easily connect third party systems and accelerate your threat detection. Review collected by and hosted on G2.com.

What do you dislike about N-able Endpoint Detection and Response (EDR)?

I didn't find anything to dislike though. Review collected by and hosted on G2.com.

Verified User in Printing
AP
Verified User in Printing
Mid-Market (51-1000 emp.)
"Works well for managing devices on and off of the main site"
3.5/5
What do you like best about N-able Endpoint Detection and Response (EDR)?

N-able can detect all of the devices on the network but allow us to choose whether or not one is added to the management as well as doing it for off site devices Review collected by and hosted on G2.com.

What do you dislike about N-able Endpoint Detection and Response (EDR)?

Using the remote connection tool can be quite tedious Review collected by and hosted on G2.com.

NK J.
NJ
NK J.
Project Manager
Mid-Market (51-1000 emp.)
"Advance Evolution"
4.5/5
What do you like best about N-able Endpoint Detection and Response (EDR)?

Most powerful technology, which enhance the way of customer service and collaboration and taking their pulse to reveal marketing. Review collected by and hosted on G2.com.

What do you dislike about N-able Endpoint Detection and Response (EDR)?

Complexity in product return and single point of contact may be necessary to achieve good repo Review collected by and hosted on G2.com.

MANISH K.
MK
MANISH K.
Process Associate
Mid-Market (51-1000 emp.)
"Review N-able Endpoint Detection and Response (EDR)"
4.5/5
What do you like best about N-able Endpoint Detection and Response (EDR)?

SOTI has the most powerful and secure way to track, manage and, support your devices. Looking for more than a basic UEM platform to manage your enterprise devices. Review collected by and hosted on G2.com.

What do you dislike about N-able Endpoint Detection and Response (EDR)?

The main thing which I don't like is the user interface Review collected by and hosted on G2.com.

VK
Vikram K.
Administrator
Small-Business (50 or fewer emp.)
"Best Industrial EDR Tool for Security"
5/5
What do you like best about N-able Endpoint Detection and Response (EDR)?

While compared to other industrial tools, it has enhanced detection and response. It helps in detection in threats for endpoints intermittently. Review collected by and hosted on G2.com.

What do you dislike about N-able Endpoint Detection and Response (EDR)?

Support from the team that needs to be slightly important Review collected by and hosted on G2.com.
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