myClinicalExchange by HealthStream Reviews & Product Details

myClinicalExchange is a specialized software solution designed to assist hospitals and educational institutions in managing clinical rotations effectively. This platform centralizes various aspects of the rotation process, including scheduling, onboarding, and compliance tracking, thereby minimizing manual tasks and enhancing communication among stakeholders. By streamlining the placement process, myClinicalExchange not only saves time and reduces costs but also facilitates quicker access for students to clinical environments, ultimately contributing to safer and higher-quality patient care. The target audience for myClinicalExchange primarily includes healthcare organizations such as hospitals and nursing schools that require an efficient system for managing clinical placements. These institutions often face challenges related to the coordination of student rotations, compliance with regulatory requirements, and communication between various departments. By providing a centralized platform, myClinicalExchange addresses these challenges, allowing users to focus on delivering quality education and patient care rather than getting bogged down by administrative tasks. Key features of myClinicalExchange include an intuitive scheduling interface that allows users to easily manage and adjust rotation assignments. The platform also incorporates robust onboarding tools that facilitate the collection of necessary documentation and compliance tracking, ensuring that all students meet required standards before entering clinical settings. Additionally, myClinicalExchange offers real-time communication capabilities, enabling seamless interaction between students, faculty, and clinical staff. This feature helps to quickly resolve any issues that may arise during the rotation process, further enhancing the overall experience for all parties involved. Moreover, myClinicalExchange stands out in its category by providing detailed analytics and reporting tools that allow institutions to monitor their clinical placement processes effectively. These insights can help organizations identify trends, optimize resource allocation, and make informed decisions regarding future placements. By leveraging this data, hospitals and schools can continuously improve their clinical rotation management, ensuring that they meet the evolving needs of both students and healthcare providers. Overall, myClinicalExchange is a comprehensive solution that addresses the complexities of clinical rotation management. By centralizing critical processes and enhancing communication, it empowers healthcare institutions to operate more efficiently, ultimately benefiting students and patients alike.

Seller

HealthStream

Discussions

myClinicalExchange by HealthStream Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Caroline Acree

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

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Cee O.

Small-Business (50 or fewer emp.)

8/28/2026

"Streamlined Access, But Setup Needs Improvement"

1.5/5

What do you like best about myClinicalExchange by HealthStream?

I like the streamlined website of myClinicalExchange by HealthStream. Review collected by and hosted on G2.com.

What do you dislike about myClinicalExchange by HealthStream?

The process of setting up my account was tedious, and I found the initial setup difficult. There needs to be a clear identification of access format in the instructions for creating an initial account or logging in. Review collected by and hosted on G2.com.

Kathleen L.

Career Services Lead

Small-Business (50 or fewer emp.)

8/4/2026

"Self-Explanatory and Easy Externship Week Requests"

5/5

What do you like best about myClinicalExchange by HealthStream?

Self-explanatory, easy to request weeks for students needing their externship placement. Review collected by and hosted on G2.com.

What do you dislike about myClinicalExchange by HealthStream?

Everything has been working fine so far. No comment. Review collected by and hosted on G2.com.

Brooke G.

Clinical Instructor

Mid-Market (51-1000 emp.)

8/6/2026

"Organizes Rotation Needs and Expirations with Ease"

4/5

What do you like best about myClinicalExchange by HealthStream?

It helps organize what is needed for rotations, when they expire, what is left, etc. Review collected by and hosted on G2.com.

What do you dislike about myClinicalExchange by HealthStream?

Sometimes it is not the most user friendly Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Enterprise (> 1000 emp.)

8/13/2026

"All-in-One Content Hub, But Navigation and Reporting Need Work"

3.5/5

What do you like best about myClinicalExchange by HealthStream?

Upsides are that placement and orientation content are in the same place for ease of use Review collected by and hosted on G2.com.

What do you dislike about myClinicalExchange by HealthStream?

Hard to navigate, reports aren't easy to get, doesn't have a place for all student info, can't sometimes find a placement without the request id Review collected by and hosted on G2.com.

Christina H.

Nursing Professional Development Specialist

Enterprise (> 1000 emp.)

4/14/2026

"Easy to Use and Keeps Student Management Organized Across Sites"

4.5/5

What do you like best about myClinicalExchange by HealthStream?

I really like how easy it is to use. It helps me stay organized with all of my students across my many sites, and I can manage everything with just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about myClinicalExchange by HealthStream?

Sometimes switching between screens and similar tasks can be a pain. It would be nice to have a way to find a student across multiple sites without having to jump around so much. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/6/2026

"Centralized Tracking, but Needs Stronger Improvements Overall"

1.5/5

What do you like best about myClinicalExchange by HealthStream?

Centralized tracking, secure document management. Review collected by and hosted on G2.com.

What do you dislike about myClinicalExchange by HealthStream?

Steep learning curve, not great training. Hard to find answers to simple questions. Work tickets take several weeks to complete. Unable to make changes to our own documents. Unable to make changes to employees/locations. Troubleshooting an issue with student acct is difficult. Review collected by and hosted on G2.com.

Cyndi C.

Clinical Education Administrator

Mid-Market (51-1000 emp.)

10/28/2025

"Needs More Intuitive Design and the Ability to Delete Items in "My Messages""

1.5/5

What do you like best about myClinicalExchange by HealthStream?

The tabs on the student's profile, especially the checklist.

It is easy to get help when needed, very fast response time. Review collected by and hosted on G2.com.

What do you dislike about myClinicalExchange by HealthStream?

To me, mCE is very user unfriendly. It is not intuitive. I create one-off schedule requests and I have not yet been able to find my requests. I have to look each student up individually or search the request by Request #. It would help me a lot to have my roster on my home page.

I also would be so grateful if I could delete the messages out of my account. I do not like leaving a lot of extra in the messages, not to mention, that in-box is not user friendly either.

I know that mCE and TCPS just merged. It would be great if mCE could take some pages from TCPS as it is easy to navigate, find my students, and update their files. I do not have "messages" on the site, they just kindly notify me through my email. Review collected by and hosted on G2.com.

Response from Stori Pemberton of myClinicalExchange by...

Hello Cyndi -

Thank you for sharing your experience and for highlighting what’s working well, especially the student profile tabs and the responsiveness of our Support Team.

We also want you to know that we hear your concerns about navigation, locating one-off schedule requests, and managing messages. Your feedback is valid, and these are areas we’re actively working to improve. Over the past two years, we’ve invested in dedicated UX design resources to modernize key workflows, simplify the homepage experience, and make common tasks, like finding requests, more intuitive.

Your comparison to TCPS would be helpful too. We’re thoughtfully evaluating elements of TCPS that supported users well and incorporating those strengths into myClinicalExchange, where they add value.

Thank you for trusting myClinicalExchange to help your students meet their clinical clearance requirements. Feedback like yours directly shapes our ongoing enhancements.

Lisa W.

Graduate Practicum Coordinator

Mid-Market (51-1000 emp.)

10/23/2025

"Not a software to recommend but with some upgrades it could be a good product."

1.5/5

What do you like best about myClinicalExchange by HealthStream?

They always have support available that is quick to answer. Review collected by and hosted on G2.com.

What do you dislike about myClinicalExchange by HealthStream?

The software is very hard to use. There is not an easy way to add a request, and when you run into a problem, it takes a lot of emails to get it fixed. I almost always have issues with finding where to get a site added, where to schedule a student (Which is done by clicking on a number that has not hink as this is where you click to schedule students), or what the next step is in the process. We only use the software when a site requires it. I track 200 plus students each term, and there is no way I would want to use this software to do so. It was originally written for one company and then pushed out to others. I have had to use it for about 10 years, and I still find it illogically put together. If there were more help on the main screen, such as a list of steps that then takes you to the location to do the step, along with pop-outs explaining what each button or selection does. As a former software tester, this is the least user-friendly software I have worked with. Review collected by and hosted on G2.com.

Response from Stori Pemberton of myClinicalExchange by...

Hello Lisa -

Thank you for sharing your feedback and for recognizing the quick support you receive from our team.

We understand how difficult some workflows can feel, especially around adding requests, finding sites, and knowing the next steps. Managing more than two hundred students each term gives you an important perspective, and your suggestions for clearer guidance and in-product help are very helpful.

We have been investing in user experience and are actively reviewing older workflows like scheduling, request creation, and homepage navigation to make them more intuitive.

Thank you for being a long-time user and for offering such detailed input. Feedback like yours directly informs the improvements we are working on.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

2/24/2026

"Hard to Find Information—Too Many Clicks to Get What You Need"

1/5

What do you like best about myClinicalExchange by HealthStream?

Not anything at the moment. Needs a total overhaul. Review collected by and hosted on G2.com.

What do you dislike about myClinicalExchange by HealthStream?

It’s very hard to find information in this system. I have to click through multiple links just to locate what I’m looking for. Getting ahold of a live person for support is next to impossible—I’ve submitted help tickets and still haven’t gotten a response. It also makes it too difficult to make changes to programs because you can’t get ahold of anybody. And when I do finally reach someone, I get the runaround and am told to join one of the webinars. I don’t want to watch a webinar; I want to talk to somebody. Overall, the system feels very clunky and not intuitive. Review collected by and hosted on G2.com.