We have outsourced all of our testing to Muuk now. They handle all of our manual and automated testing. As a small sw company, this enables us to focus on our primary skill of development and partner with Muuk to do the testing Review collected by and hosted on G2.com.

No downsides for us at all - the partnership has been great Review collected by and hosted on G2.com.

They are very available, responsive and easy to work with. Review collected by and hosted on G2.com.

There are no real downsides to using MuukTest Review collected by and hosted on G2.com.

They are able to flex up resources on their side to meet their commitments and interact with us daily on our slack channel as our devs produce changes to our system. They feel like a part of the team. Review collected by and hosted on G2.com.

There could be improvements in reporting dashboards to provide more granular insights into test coverage and results. Automated visual regressions would be greatly appreciated. Review collected by and hosted on G2.com.

Unlimited executions and super tight communication with the Muuk team. Review collected by and hosted on G2.com.

Only complaint is the UI is a bit clunky. Review collected by and hosted on G2.com.

I like the service that they provide. Working with Muuk Test has allowed me to cost-effectively expand my QA capabilities. The Muuk team provides folks knowledgeable about SaaS QA and the issues that may arise so that they recommend credible solutions to meet our QA goals. My team and I partner well with the MuukTest folks assigned to our account. Review collected by and hosted on G2.com.

I do not have anything that I dislike about MuukTest or the team assigned to my account. Review collected by and hosted on G2.com.

Our experience with MuukTest has been exceptional, as they've seamlessly integrated with our development team. Their expertise has been particularly valuable in resolving our third-party API integration challenges, significantly reducing bugs and improving product stability. As a cost-effective solution, they offer high-quality testing services without the overhead of maintaining an internal team, consistently exceeding our expectations in both technical expertise and professional conduct.

Put simply: We love Muuk! They've transformed what could have been just another vendor relationship into a valuable partnership that continues to strengthen our development process. Review collected by and hosted on G2.com.

While we're thoroughly satisfied with MuukTest's services, there are a few areas where we see opportunity for enhancement. The reporting dashboards could benefit from more detailed insights into test coverage and results, and automated visual regression testing would add valuable functionality to their offering. However, these are minor suggestions for improvement rather than criticisms - they don't detract from the overall excellence of their service. Review collected by and hosted on G2.com.

The people and toolsets they have available Review collected by and hosted on G2.com.

the distance and timezones but we knew that before we appointed Review collected by and hosted on G2.com.

The team there has been great to work with. They are very responsive on our Slack and accommodating of our needs. But best of all, they are pleasant to work! Review collected by and hosted on G2.com.

I wish there was a better way to review tests to ensure all edge cases have been covered. Review collected by and hosted on G2.com.

Having a dedicated automation engineer from Muuk side, it really helpful, it's like having another team member that help the quality process to be a lot smoother. The customer support has helpful and quick, usually a slack message or an email get things done. Being able to ran the whole automation with one click is really helpful. Review collected by and hosted on G2.com.

The application is hard to navigate, I don't feel that the information in the dashboard is clear, if you have a lot of schedules it will combine all and you don't have a way to filter the summary for specific information. There is no way to create descripte step along with the scripting step, adding this will allow Muuk to be use as a Test Case Managent System much easier. The parrellel execution is not intuitive and it's hard to know when something is stuck, processing or waiting for something. There is no easy accurate way to get information about the test that you ran, like which URL used or the env in which it ran. Review collected by and hosted on G2.com.

The team is good in reviewing the application and building test cases. They constantly push us to clarify their doubts and move forward. Their ability to understand the problem is good. The platform is good but it needs to improve a lot to make sense for all users. Review collected by and hosted on G2.com.

The portal is slow. The speed in which the team moves is slow. Portal needs a lot of improvements for users to get sense out of it. But it is a work in progress. Review collected by and hosted on G2.com.