Multiplier Contractor of Record Reviews & Product Details

Absolutely nothing Review collected by and hosted on G2.com.

I didn't like that Multiplier Contractor of Record completely screwed up our contract, resulting in a $42K overpayment to a contractor. They paid the contractor twice as much as we agreed on because they didn't read the contract. On top of that, they haven't been supportive in recovering the extra payment. Their listed phone number doesn't work, and they're incredibly slow and unhelpful with email responses every 2-3 days. They refuse to escalate issues to legal or management. The initial setup seemed easy but apparently allowed for such disastrous errors. Review collected by and hosted on G2.com.

I’ve had a very positive experience interacting with Multiplier, especially thanks to the outstanding support provided by Venkat.

Throughout my communications, Venkat consistently demonstrated professionalism, empathy, and clear dedication to helping resolve matters efficiently. He was always quick to respond, proactive in providing updates, and thorough in his follow-up. It’s rare to encounter such a high level of care and consistency in customer support, and it made a real difference in my experience with the company.

Multiplier, as a whole, has shown a commitment to supporting employees across borders, navigating the complexities of international employment with professionalism and care. While challenges can naturally arise in global operations, their team has proven responsive and capable of handling situations with transparency and diligence.

I’m genuinely grateful for the support and would not hesitate to recommend both Multiplier and Venkat to others. Review collected by and hosted on G2.com.

Overall, my experience with Multiplier was positive, but there are a few areas that could be improved. Communication between internal teams was sometimes slow, and key details—like unused leave days or training hours—weren’t always clearly shown on payslips. Improving transparency and speed in these processes would make a big difference. Review collected by and hosted on G2.com.

I'm using multiplier since last 3 years, my previous employee use to use multiplier. It's a good software. They do global payroll which is useful for us contractors from 30 different countries. They assign us a dedicated onboarding and account manager. It helps in resolving queries and makes us feel valued. Also the payment settlement time is superfast. Review collected by and hosted on G2.com.

The onboarding process can be quick. Rest everything is fine. Review collected by and hosted on G2.com.

Onboarding and implementation was easy, customer support is prompt. Adding new features constantly. Review collected by and hosted on G2.com.

Benefits cost is a bit high. Still need a few missing pieces for functionality. Review collected by and hosted on G2.com.

I use Multiplier to manage payroll for 1 employee who is remotely located. It is user-friendly, rather intuitive, and it is not difficult to input pay supplements etc. Review collected by and hosted on G2.com.

It would be helpful if more pay supplement types can be included for the future. It would also be helpful if clients are allowed to enrol their separate corporate insurance for the employee. Review collected by and hosted on G2.com.

They have a good support team which works in house. And they have very fast response timing. As a foreign contractor our onboarding was done seamlessly. And we also received the payments in 24 hours, they have Rapid Payments. Review collected by and hosted on G2.com.

Not drawbacks yet. The software is easy. I am loving it. Review collected by and hosted on G2.com.

Rohini and the other customer specialists are very approachable and responsive. I really appreciate them because whenever I have concerns especially regarding my maternity leave, which we all know is a long process, particularly with the SSS maternity benefit they make things much easier with their assistance. Review collected by and hosted on G2.com.

none so far all Customer support are really nice Review collected by and hosted on G2.com.

Although they don't have a phone number for employee based in the Philippines, I appreciate all their support whenever you have any concern. Especially, Shoebe who had been so helpful for the past concerns and queries he helped me with. Review collected by and hosted on G2.com.

Possibly, the direct line where we can contact them but nevertheless, their support team is really responsive and attentive to any of your concerns and all. Review collected by and hosted on G2.com.

Client servicing and support is super fast and efficient. Dilnawaj T. handles my account and is always up to speed with my requests and very helpful. Multiplier system works pretty well and is easy to understand. Review collected by and hosted on G2.com.

The only remark is the login step that can be buggy from time to time but nothing that a new attempt cannot solve. Review collected by and hosted on G2.com.

A user-friendly dashboard that can access different features and customer support. My recent inquiry to the support team was pleasant. Deepikaa was super helpful 10/10! Review collected by and hosted on G2.com.

My overtime applications are not being reviewed and approved. Review collected by and hosted on G2.com.