--- title: Mobly Reviews meta_title: 'Mobly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 108 reviews by the users' company size, role or industry to find out how Mobly works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 108 scale: '5' date_modified: '2026-11-06' parent_category: name: Event Management url: https://www.g2.com/categories/event-management ---

Mobly Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Mobly, finding it quick to learn and efficient for event management. (15 mentions)
Users praise Mobly for its efficient lead generation, simplifying the process of follow-up and CRM integration. (8 mentions)
Users value the consistency and efficiency of Mobly for lead management across various events, enhancing follow-up processes. (8 mentions)
Users highlight the seamless CRM integration of Mobly, enhancing lead management and improving follow-up efficiency at events. (7 mentions)
Users highlight the stellar customer support from Mobly, appreciating their quick responses and helpfulness. (7 mentions)
Users face lead management issues, such as limited integration options and the need for manual checks before export. (4 mentions)
Users experience some manual labor to upload contacts if not scanned, but it's manageable with foresight. (2 mentions)
Users experience slow performance with Mobly, leading to delays in updates and difficulties in managing leads effectively. (2 mentions)
Users report tech issues like bugs and slow updates, impacting their overall experience with Mobly. (2 mentions)
Users note that update issues persist in Mobly, with slow turnaround times impacting the overall experience. (2 mentions)

5 Pros or Advantages of Mobly

5 Cons or Disadvantages of Mobly

Mobly Reviews (108)

Reviews

Mobly Reviews (108)

4.8
108 reviews
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Bobby W.
BW
Bobby W.
Solutions Engineer
Mid-Market (51-1000 emp.)
"Effortless Lead Capture at Conferences—Mobly Just Works"
5/5
What do you like best about Mobly?

It’s so easy to use: I can snap a photo of a conference attendee and not have to stress about looking up their details or typing everything in while I’m trying to keep a conversation going on the expo floor. Review collected by and hosted on G2.com.

What do you dislike about Mobly?

I haven’t come across any issues so far. Everything has worked great across the 10+ conferences where I’ve used it. The only improvement I’d like is with exports: when my marketing team sends the export over for any additional notes, it would be helpful if it clearly showed who took the lead when several of us were using Mobly at a conference expo. Review collected by and hosted on G2.com.

Matt F.
MF
Matt F.
Co-Founder and Managing Director
Small-Business (50 or fewer emp.)
"Idiot-proof lead capture at events - No more falling through the cracks"
4.5/5
What do you like best about Mobly?

It's provided a one-size fits all approach for our sales team to capture leads the same way, gathering the same information, in every single interaction at events. This takes cognitive load off the team so we don't miss something and lose business (speaking from experience).

It wouldn't be nearly as valuable if they didn't also provide lead enrichment and tie directly into Hubspot so those leads can be nurtured immediately. But standardizing the lead capture process in an easy way for our team that can tie right into the nurture campaigns has been a game changer for us. Review collected by and hosted on G2.com.

What do you dislike about Mobly?

The UX still has a ways to go, and their data enrichment is very good but not 100% accurate. They've been receptive to feedback and very collaborative so that has helped us feel confident in using them despite some of the challenges. Review collected by and hosted on G2.com.

RK
Ryan K.
Mid-Market (51-1000 emp.)
"Effortlessly Manage Leads with Intuitive Mobly"
4.5/5
What do you like best about Mobly?

I use Mobly for collecting leads at conferences, and it really prevents me from having to do as much manual research on leads. I like most how easy it is to use; I just snap a picture, tap on hot/cold lead, and add a couple of notes, which allows me to keep going even while the booth is busy. Instead of collecting business cards or writing notes in a notebook and having to manually upload them later, I can take care of that whole process right on the spot. I also believe Mobly has a more modern and easy-to-use look and feel. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Mobly?

I can't think of any major improvements to Mobly, it does what it should do. Review collected by and hosted on G2.com.

Abby O.
AO
Abby O.
Event Marketing Specialist
Enterprise (> 1000 emp.)
"Effortless Lead Management with Quick Setup"
5/5
What do you like best about Mobly?

I like how Mobly makes our follow-up so much faster and easier. Salespeople can just scan the name tag, and then it automatically goes into Mobly and into Salesforce, so we don't have to awkwardly ask people for their number. It just easily uploads it. I really like how Mobly can enrich the data to get the correct email and phone number, and we also use campaigns and events for different trade shows that we attend. The initial setup was really easy and took probably just 1 hour. Review collected by and hosted on G2.com.

What do you dislike about Mobly?

Sometimes the enrichment doesn't work, and then we have about fifty leads on Mobly, but only forty in Salesforce. So sometimes it's difficult to deal with that, and then I have to manually go in. Review collected by and hosted on G2.com.

Ece K.
EK
Ece K.
Senior Marketing Specialist
Mid-Market (51-1000 emp.)
"User-Friendly but Needs Better Salesforce Integration"
4/5
What do you like best about Mobly?

I find Mobly very user-friendly and seamless, making it easy for our team to use. We really like the voice notes feature because when you're short on time between talking to people, it's very easy to get information on a lead so you can refer back to it later. Review collected by and hosted on G2.com.

What do you dislike about Mobly?

It was challenging to get it to sync with Salesforce. I also wish we were able to get more contact matches on attendee lists. The cost of matches per contact, I think, is kinda high. The integration process was difficult for my team to accomplish and took a long time. I just wish that it was less expensive to get matches on individual contacts. Review collected by and hosted on G2.com.

Craig B.
CB
Craig B.
Leadership Development Manager, AI
Mid-Market (51-1000 emp.)
Originally submitted 10/26/2023
"Keeps getting better and better. Faster and quicker than ever"
5/5
What do you like best about Mobly?

The speed to getting our data has continued to improve. Review collected by and hosted on G2.com.

What do you dislike about Mobly?

Love the vision and roadmap for this product. Excited to continue to use it at our shows. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"User-Friendly Interface, But Lead Scanning and Sync Can Be Finicky"
3.5/5
What do you like best about Mobly?

I like that the interface is very user friendly, streamlined, clear and only includes the buttons/features that you'd nothing- no other unnecessary buttons to complicate the user, especially during a busy event Review collected by and hosted on G2.com.

What do you dislike about Mobly?

Sometimes Mobly can be finicky- where it doesn't sync all the leads I've scanned, doesn't scan leads properly, whether it was a blurry picture or the service made it delayed, or it's not syncing with the wifi- this can really affect the overall success of our event because without those leads that I scanned but apparently didnt go through, we end up with a lot fewer than we expected. Review collected by and hosted on G2.com.

John B.
JB
John B.
Certified EOS Implementer
Small-Business (50 or fewer emp.)
"Easy to Use Across Every Role and Badge Type"
5/5
What do you like best about Mobly?

Easy to use for every user role, and works universally across any badge type. Review collected by and hosted on G2.com.

What do you dislike about Mobly?

I wish I could have several scans open at the same time. Often when working a booth, you're speaking with a small team. Being able to scan two or three badges and then add information before completing the contact add would be great. Review collected by and hosted on G2.com.

Amanda F.
AF
Amanda F.
Head of Marketing Operations
Enterprise (> 1000 emp.)
"Effortless Badge Scanning and Data Appending"
5/5
What do you like best about Mobly?

It's so easy to use! Makes it possible to not deal with a different integration for badge scanning at every event. I LOVE the data waterfall and their ability to get accurate information for the contacts we meet with at events. Super easy to set up and get started for your next event. Everyone I've worked with at Mobly is amazing and quick to respond to any questions or issues. Review collected by and hosted on G2.com.

What do you dislike about Mobly?

The only criticism I might have is that currently, Mobly is only able to create/update leads. I have it hooked up to Marketo, so it's not an issue for ne, but if you want a direct integration into Salesforce, you'll have to take dupes into account when you're setting things up. Review collected by and hosted on G2.com.

Thor C.
TC
Thor C.
Area Sales Manager - South
Mid-Market (51-1000 emp.)
"Handy Mobile Badge Scanning"
3.5/5
What do you like best about Mobly?

It provides customers’ contact details from name badges, and I can use it with my mobile phone. Review collected by and hosted on G2.com.

What do you dislike about Mobly?

feels a bit clunky. never sure if details are saved. would prefer free fields accessible from opening the app. Would like the desktop version to be as versatile as the app Review collected by and hosted on G2.com.