# Follett Facilities Schedules Reviews
**Vendor:** Follett Software  
**Category:** [Venue Management Software](https://www.g2.com/categories/venue-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 62
## About Follett Facilities Schedules
Follett Facilities Schedules is an intuitive facility scheduling software solution designed to help school districts manage their facilities efficiently. This software centralizes the scheduling process, allowing users to streamline event management and ensure that all activities are easily accessible. By automating workflows and enhancing communication, Facilities Schedules addresses the unique challenges faced by educational institutions in coordinating various events and activities across multiple facilities. These features are part of the integrated solutions offered by Follett Software, designed to unify workflows across departments, eliminate silos, and foster collaboration. Targeted primarily at facilities management teams within school districts, Facilities Schedules caters to a diverse audience that includes administrators, event coordinators, and maintenance staff. The software is particularly useful for schools that host a variety of events, such as sports activities, community gatherings, and educational programs. By providing a centralized platform for scheduling, Facilities Schedules helps users avoid conflicts, maximize facility usage, and maintain an organized calendar of events. There are several athletic scheduling and calendar connection integrations available to further assist in centralizing event information. One of the key features of Facilities Schedules is its ability to automate workflows, which significantly reduces the time and effort required to manage facility bookings. Users can easily create, modify, and track reservations, ensuring that all stakeholders are informed of any changes. The software also enhances communication by providing real-time updates and notifications, allowing users to stay connected and informed about upcoming events. This feature is particularly beneficial for school districts with multiple people involved in the approval process. Additionally, Facilities Schedules offers robust reporting and analytics tools that enable users to gain insights into facility usage patterns. This data can be invaluable for making informed decisions about resource allocation and planning future events. By understanding how facilities are utilized, school districts can optimize their scheduling processes and ensure that all spaces are used effectively. Along with customizable reporting, comes the ability to invoice with the system. This allows districts to track any costs associated with events such as hourly fees, equipment costs and personnel fees. Reporting is available for invoicing and payments received within the system. Overall, Facilities Schedules stands out in the facility management software category by providing a comprehensive solution tailored specifically for the needs of school districts. Its focus on automation, communication, and data-driven insights makes it an essential tool for any educational institution looking to enhance its facility scheduling processes. By adopting ML Schedules, school districts can ensure that their facilities are managed efficiently, allowing them to focus on their primary mission of providing quality education.



## Follett Facilities Schedules Pros & Cons
**What users like:**

- Users find the **ease of use** of Follett Facilities Schedules enhances their scheduling experience significantly. (3 reviews)
- Users appreciate the **effective communication** of Follett Facilities Schedules, ensuring all facility users stay informed easily. (1 reviews)
- Users appreciate the **quick customer support** of Follett Facilities Schedules, enabling prompt resolution of questions and issues. (1 reviews)
- Users find it **easy to schedule daily tasks** with Follett Facilities Schedules, enjoying clear visibility and simplicity. (1 reviews)
- Users value the **logistics-focused organization** of Follett Facilities Schedules, which enhances event planning efficiency. (1 reviews)
- Planning Efficiency (1 reviews)
- Task Management (1 reviews)
- Team Collaboration (1 reviews)

**What users dislike:**

- Users find the **complexity of options** in Follett Facilities Schedules can lead to confusion during request submissions. (2 reviews)
- Users face challenges with **grouping issues** , making it difficult to differentiate between outside and building users effectively. (1 reviews)
- Users find the **learning curve steep** due to the lack of batch functions and cumbersome data entry processes. (1 reviews)
- Users find Follett Facilities Schedules to be **time-consuming** due to repetitive data entry and lack of batch functions. (1 reviews)

## Follett Facilities Schedules Reviews
  ### 1. ML Schedules - Wonderful Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary Ellen D. | Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Follett Facilities Schedules?**

I use it quite often and I am very pleased with it as it is easy to use and has many features all in one tool that need to be covered and there is no overlapping.

**What do you dislike about Follett Facilities Schedules?**

So far, I have not come across anything not to like.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

It made reserving rooms easier as you can do it at any time.  In the past we had to wait on those reserving the room.  Now you can do it any time of the day.  It is very convenient and easy to use.

**Official Response from Annie Doherty:**

> We're thrilled to hear that you find ML Schedules easy to use and convenient for reserving rooms at any time. Thank you for sharing your positive experience!

  ### 2. MasterLibrary Scheduling Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Curt R. | Community Programs Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 03, 2025

**What do you like best about Follett Facilities Schedules?**

Our school district began using ML Schedules and Work Orders in 2023.  We have seen a lot of value in using ML for facility reservations for all of our internal and external groups.  It's calendar is very beneficial for all of our district staff to have access and be able to know who is in all district spaces at all times.  It's very user friendly and communicates well with all facility users involved.  The customer service response time is very quick and I receive answers to any questions or issues that I might have very quickly which is very important.

**What do you dislike about Follett Facilities Schedules?**

I believe because there are so many options and functions it can be a little confusing when filling out and submitting requests.  However, some of these issues is on our end and the guidelines that we set as well.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

We do not currently have any issues regarding the scheduling system.

  ### 3. Good for Basic Schedule and Room Use Coordination

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dan J. | Teacher, Coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Follett Facilities Schedules?**

I like the ways different elements are broken down to focus on the logistics needed for a particular event.  It also has a very useful cross-check feature so you can get a quick look at potential conflicts.

**What do you dislike about Follett Facilities Schedules?**

It's very unforgiving when it comes to going back to correct incorrect entries. 
When I need to use multiple rooms for an event at our campus, I have to enter the exact same info for every room; some sort of batch function would save me valuable time.  It would also be nice to have it integrated more readily across platforms -- like some sort of access from my Google calendar.  It would also be great if we could save our entries, since events often repeat year-after-year, and it would be, again, a wonderful time-saver to just go back to last year's event and just have to change the date.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

It's mainly solving coordinating events across our school so we can a) avoid conflicts/overlap when possible; b) get help with logistics when needed (e.g., tech help, building management, etc.); and c) get feedback from admin in case there are bases we don't have covered.

**Official Response from Annie Doherty:**

> Thank you for sharing your feedback on ML Schedules by Follett Software. We're thrilled to hear that you find the breakdown of elements and cross-check feature helpful for event coordination. We understand your concerns about the system being unforgiving with corrections and the need for a batch function for multiple room entries. Your suggestions for integration with platforms like Google Calendar and the ability to save entries for recurring events are valuable. We'll definitely take these into consideration for future updates. If you have any more suggestions or need assistance with anything else, please feel free to reach out to us at (585) 270-6676 Option 2. We're here to help make your event coordination process smoother and more efficient.

  ### 4. Works, but getting a space scheduled at our building is tough

**Rating:** 4.0/5.0 stars

**Reviewed by:** mark e. | project manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Follett Facilities Schedules?**

Works pretty well...would potentially like faster/instant approval if no reservation conflict exists

**What do you dislike about Follett Facilities Schedules?**

I do not believe there is a way to copy an event on the calendar. This would allow me to create a similar event (continuing education presentations in my case) but just change the subject heading leaving the time frame identical.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

allows me to get a room/space reserved for a continuing education presentations

**Official Response from Annie Doherty:**

> Hi Mark, thank you for sharing your experience. We will look into ways to streamline the approval process for reservations. As for copying events on the calendar, we will consider adding this functionality to enhance the user experience as well. Thank you again! 

  ### 5. Easy to see everything at once  for regular users. Not super clear for outside requesters.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Follett Facilities Schedules?**

It is pretty easy for me, as a daily user in the building. I can see everything clearly and scheduling is a breeze.

**What do you dislike about Follett Facilities Schedules?**

For outside users requesting space the "setup/breakdown" time is not as straightforward. I have to contact them to be sure it it accurate so that custodial time can be scheduled appropriately. 
I also wish on an individual user view I could make different groups different colors. I understand that all the different schools in our district are different, so I am sure the district users see it all in the view I wish I could see. To be able to see outside users in some way to differentiate our own building users would be super helpful in our high use school.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

Having a "one stop" look for all who wish to use our spaces is great. I don't have to field calls or requests from people asking if a date is available. All staff can see and request what works for them.

**Official Response from Annie Doherty:**

> Thank you for sharing your feedback on ML Schedules by Follett Software. We're glad to hear that you find it easy to use as a daily user in the building. We appreciate your input regarding the setup/breakdown time for outside requesters and the ability to differentiate groups with different colors. We will definitely take these suggestions into consideration for future updates. 

Ensuring accurate scheduling for custodial time is important, and we apologize for any inconvenience this may have caused. We will work on improving the clarity of this feature to better meet your needs. 

If you have any further suggestions or if there's anything else we can assist you with, please reach out! You can contact us at (585) 270-6676 Option 2. Thank you agagin. 

  ### 6. Great way to streamline processes and make information more transparent.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason W. | Principal, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about Follett Facilities Schedules?**

I like that it makes the process easy for all involved and that all the events show up on one easy to read calendar. People from inside and outside of our organization can all use the program.

**What do you dislike about Follett Facilities Schedules?**

When you first make an account and log in, it is a little confusing on how the process works. Once you figure it out it is fine. An email or tutorial with directions would work for this.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

ML Schedule consolidated several old ways of putting in information and reserving activities and spaces into one process.

**Official Response from Annie Doherty:**

> We're glad to hear that ML Schedules has made the process easy and transparent for you and your organization. We appreciate your feedback about the initial confusion and will take it into consideration for future improvements.

  ### 7. ML Schedules makes my life easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beth D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2023

**What do you like best about Follett Facilities Schedules?**

Using ML schedules gives me step by step instructions and prompts so nothing is missing from my permits.  It is easy to use and makes looking at schedules and preventing conflicts a breeze.

**What do you dislike about Follett Facilities Schedules?**

I don 't really see anything I don't like about the ML Schedules.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

Overbooking and double booking activities in the same areas

**Official Response from Annie Doherty:**

> We're thrilled to hear that ML Schedules has made managing your permits easier with its step-by-step instructions and schedule conflict prevention. Thank you for sharing your positive experience!

  ### 8. ML Schedule is an excellent tool.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dan B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2023

**What do you like best about Follett Facilities Schedules?**

ML Schedules brings cohesion to our scheduling process - we used to have a discombobulated Google Calendar system, but now everything is all in one place.

**What do you dislike about Follett Facilities Schedules?**

It is cumbersome to edit events that are synced from Google Calendars.  That is my only complaint.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

It used to be a little unclear whether or not our wide array of spaces were available, plus we had people overriding each other and double-booking because there was not any feedback to them on availability.  ML Schedules has solved that problem.

**Official Response from Annie Doherty:**

> We're glad to hear that ML Schedules has brought cohesion to your scheduling process and has solved the problem of unclear space availability and double-booking.

  ### 9. ML schedules works well!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jared H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2023

**What do you like best about Follett Facilities Schedules?**

The ease of reserving spaces is nice and allows for easy access at work!

**What do you dislike about Follett Facilities Schedules?**

I wish that ML schedules had a more basic option for reserviing space!

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

ML schedules helps reserve spaces for use at work!

  ### 10. Convivence for communication of ML schedules

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hanh D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Follett Facilities Schedules?**

ML Schedules works well communication between district and schools for scheduling any events.

**What do you dislike about Follett Facilities Schedules?**

We’re satisfied with the ML scheduler. So far, so good, except I wish there were a link directly in emails to approve.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

Communication between district and school

**Official Response from Annie Doherty:**

> We're glad to hear that ML Schedules is working well for communication between your district and schools. We appreciate your feedback about the email approval process and will definitely consider it for future improvements.

  ### 11. I am new to ML Schedules. I am finding that it is a very useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about Follett Facilities Schedules?**

What I have learned so far is that it is easy to use.
Their Support team is amazing! The respond immediately and are very accommodating!

**What do you dislike about Follett Facilities Schedules?**

I'm still learning the system and what all ML Schedules can do for me.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

Adding a link that will direct users to a document on our website.

  ### 12. Efficient and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2023

**What do you like best about Follett Facilities Schedules?**

What I like about ML schedules is the simplicity it brings, but also allows you to dive in deeper as needed.

**What do you dislike about Follett Facilities Schedules?**

I am not sure there is anything I dislike. If there was a phone app I think that would be helpful. I have looked and haven't been to locate one.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

The ability to see space availability quickly and responsive to those who are making requests. I also like the ability to schedule recurring events with one simple step. Also, the details to which you can make requests for technology, table/chair setup, etc. is helpful.

  ### 13. Efficient and Effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary Z. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Follett Facilities Schedules?**

I can schedule space with ease and see if a room is available pretty far in the future for potential scheduling needs.

**What do you dislike about Follett Facilities Schedules?**

Sometimes I have a last-minute meeting that I need to schedule, but it's within a 24-hour span, and I have to go to a different staff member to schedule that space.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

We can make sure that meetings don't overlap in the space, and I can input a setup and takedown time within the space reservation outside of the meeting time.

**Official Response from Annie Doherty:**

> We're pleased to hear that ML Schedules by Follett Software has been beneficial for scheduling your meetings and ensuring space availability. We acknowledge the challenge of last-minute scheduling and will explore ways to streamline the process for such requests.

  ### 14. ML Schedules keeps everyone organized!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary L. | Coordinator of Online Learning & Technology Integration K-12, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about Follett Facilities Schedules?**

I like the ease of use when scheduling different places within my school district. It sends notifications to all those involved and I know quickly if the room is available and any arrangements can be sent to those that need it.

**What do you dislike about Follett Facilities Schedules?**

Keeping everyone on the same page is vital for me to schedule and get materials, resources, and people in the right location when training staff. ML has provided me with a one-shop-stop.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

It allows me to notify the building admin of my request for a location, my tech department for equipment that I might need and custodians so that they know what I might require for the day or training.

  ### 15. User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2023

**What do you like best about Follett Facilities Schedules?**

I like that ML Schedules is user-friendly and quick to fill out. During my busy day, I get interrupted many times and have to use ML Schedules often. Within a few minutes, I can book a room and get back to the other tasks at hand.

**What do you dislike about Follett Facilities Schedules?**

So far I have found nothing I dislike. Thank you.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

I can immediately reserve a room and do not have to spend much time running around to make room reservations. This saves me time and makes me more productive.

**Official Response from Annie Doherty:**

> We're glad to hear that you find ML Schedules user-friendly and quick to use. We strive to make the booking process as efficient as possible for our users.

  ### 16. ML Schedules makes building use accurate and user friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristin C. | Administrative Assistant to the Superintendent/District Clerk , Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about Follett Facilities Schedules?**

The ability for outside organizations to submit insurance forms before being able to book a room, holding them accountable. The ease of the calendar and submitting building use is convenient.

**What do you dislike about Follett Facilities Schedules?**

Nothing- I like every aspect of ML Schedules.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

Keeping an accurate calendar, so people and groups can book rooms and facilities on their own and eliminating the use of paper.

  ### 17. ML Schedules keeps making their system even better!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carla A. | Auditorium Manager/Fitch Facility Rentals, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2020

**What do you like best about Follett Facilities Schedules?**

ML Schedules keeps everyone on the same page. In a school district, it is important for everyone to know who is in the building, when they will be in the building, and what part of the building they will be in. 

The system automatically notifies principals, custodians, kitchen staff, security, etc. of all approved events. The approved rental also notifies them of any setup that needs to be done for the event. I also have ML set up to send me daily reminders of upcoming events. That feature, alone, has saved me numerous times because I got busy and forgot about an event I needed to set something up for!

Thanks to ML Schedules, I no longer have issues with double-booking of spaces, people unexpectedly showing up without approved rentals, someone forgetting to notify pertinent parties of a rental, or someone simply writing down the wrong rental date on a paper calendar.

I love that the ML Schedules calendar is visible to anyone who goes on our school website. Anyone can check the calendar to see when and where concerts, athletic events, or special meetings are taking place without having to log in to an account or without having to contact the school.

This system is so user friendly! On the rare occasions that I discover something that doesn't work as planned or as I expected or if I just have a routine question, the ML customer service team is always there. They answer emails almost immediately and stay with me until the question is answered or the problem is resolved. They also take suggestions on ways to make the system better and implement new procedures when they find them to be beneficial to their users.

**What do you dislike about Follett Facilities Schedules?**

There really isn't anything I dislike about ML Schedules! All of the information is right at my fingertips and at the fingertips of everyone who needs it. ML Schedules suits all of our needs and keeps us running like a well-oiled machine!

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

The main business problem that ML Schedules has helped us solve is the issue of overdue payments. We have set up our system so people who haven't paid their bills, automatically get declined if they submit a rental. This has saved us money and keeps all of our renters current.

  ### 18. ML Schedules is very straight forward in how to use. Which for what I do, ease of use is so nice.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christine R. | Administrative Assistant Child Study Team, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2022

**What do you like best about Follett Facilities Schedules?**

The most helpful part od ML Schedules is the calendar. This shows everything that is scheduled for that day and where. So you can see if your space and time slot are open.

**What do you dislike about Follett Facilities Schedules?**

I don't always need to fill out the number of people or chairs section because for what I do we don't always need it. It would be nice to have that area optional.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

ML Schedules has made it easy to see what space is open within the school building/district for a specific day/time without relying on a person. And this can be done from your desk, classroom, car, or home.

  ### 19. Easy to Use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2022

**What do you like best about Follett Facilities Schedules?**

I like the fact that the system is intuitive, and there isn't a whole lot of guess work when it comes to figuring out how to work the site. There are so many scheduling management systems out there that seem like their goal is to make the user experience as difficult as possible, so it was great to see this!

**What do you dislike about Follett Facilities Schedules?**

My only critique of ML Schedules is a purely aesthetic one. Because ML Schedules sticks to using a calendar view, it is easy for that calendar to get overwhelming quickly.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

ML Schedules is solving how our building reserves rooms for all of our different organizations and clubs. There's no fighting about who gets what space and when!

  ### 20. Update to ML Schedules

**Rating:** 5.0/5.0 stars

**Reviewed by:** Whitney S. | Receptionist/Event Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Follett Facilities Schedules?**

The new update to ML Schedules is so aesthetically pleasing!  The software conveniently allows you to see specific locations/areas that have scheduled events and times. The calendar is easy to read and understand. and allows all parties to view availability and scheduled events quickly. The feature to add to your google calendar makes scheduling so much easier. Overall the best scheduling software!

**What do you dislike about Follett Facilities Schedules?**

We don't have any dislikes currently with ML scheduler.  The new update is great!!

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

We have one calendar that houses all of our events that doesn't have to be shared with tons of people, it can be viewed by anyone in our district at any time to see availability.

  ### 21. Organize and end your paper trail.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew S. | Director of Buildings and Grounds, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2022

**What do you like best about Follett Facilities Schedules?**

The most helpful thing about ML Schedule is the speed at which you can accomplish tasks and the organization it provides.  Other competitors are not as user friendly.

**What do you dislike about Follett Facilities Schedules?**

We are still getting acclimated to all the ML Schedule has to offer.  So far, so good.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

Our main problem with scheduling is organization.  ML Schedules help to alleviate disorganization.  We are more productive.

  ### 22. Love ML Schedules

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deborah F. | Assistant to Superintendent, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about Follett Facilities Schedules?**

ML Schedules has been a game-changer for viewing and approving building requests in our district.  I would highly recommend it.

**What do you dislike about Follett Facilities Schedules?**

I have not found any problems with the product as of yet.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

We have multiple buildings in our district and scheduling used to be a nightmare.

  ### 23. Very satisified and would highly recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle D. | Administrative Assistant to the Athletics/Activities Director and Facility Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2022

**What do you like best about Follett Facilities Schedules?**

I really like how it is a one stop shop for all of our needs. To be able to add the notes for personnel and set up is very helpful. Customer service is also fantastic all of the time. There hasn't been a time that I've reached out about anything that is has taken longer than 15-20 minutes to get a response.

**What do you dislike about Follett Facilities Schedules?**

There really isn't anything that I've come across that I haven't liked about the program. Even if there is a feature that isn't on there, they still are very helpful in finding a different way to do it as well as putting you on a list with their IT department to consider possibly having a feature added at a later date.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

Everything is on one calendar that can be integrated into our school's master google calendar so everyone in the district can view what is going on and whether a date or space is available for a specific time or date. That has helped tremendously not having 19 different calendars for different things.

  ### 24. Nice Location Scheduling Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2022

**What do you like best about Follett Facilities Schedules?**

ML Schedules has an easy to follow online format. It also reminds the people who use that space that it will be used at a specific time and place.

**What do you dislike about Follett Facilities Schedules?**

I haven't had any issues so far. At times it takes longer for the request to be approved, but that is probably not the fault of the program.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

ML Schedules makes it so easy to see the availability of a particular space from your computer and not have to ask multiple people if it is available.

  ### 25. User Friendly, Easy to Navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carrie S. | Vice President of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about Follett Facilities Schedules?**

Ease of learning.  Able to request multiple room spaces all on one reservation. Doesn't time out quickly.

**What do you dislike about Follett Facilities Schedules?**

Would be helpful to be able to hover over multiple days at a time to create the week that you want to reserve the space for.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

I am a third-party contractor and I am in charge of requesting my own spaces through the school district.  I have reserved rooms in 25 of their schools for an entire school year.

  ### 26. Ease of facility scheduling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monnie B. | Site Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2022

**What do you like best about Follett Facilities Schedules?**

I appreciate the dropdown menus and the ability to access availability easily.

**What do you dislike about Follett Facilities Schedules?**

I perceive no downsides. ML Schedules has proven very user friendly.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

One of its strengths is that facility availability is right at my fingertips as opposed to having to guess, submit a request only to find out that day/time was not available.

  ### 27. A great, adaptable system for facility usage!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrice N. | Associate to the Treasurer

**Reviewed Date:** August 10, 2022

**What do you like best about Follett Facilities Schedules?**

I appreciate the responsiveness of the staff and supporting documentation that is always provided. The training process is well structured and thorough. We are just getting started, but I believe this is going to work great for our district!

**What do you dislike about Follett Facilities Schedules?**

There are a few limitations to customization that we are not able to modify. I know that our contact shared with the team.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

ML Scheduling is unifying our facility rental process and making a central place for information to be kept. Tracking the expirations of the liability insurance certificates is a great help as well.

  ### 28. Great product - great staff!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daryl J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2021

**What do you like best about Follett Facilities Schedules?**

ML Schedules made the quantum leap from paper forms to digital a breeze... the time and guidance given to us for the initial setup and their continued excellent support were and continue to be very much appreciated. The documentation and training provided made the transition considerably easier - especially for some of our old school paper users clinging to their old school ways.

**What do you dislike about Follett Facilities Schedules?**

We use ML Schedule's Calendar to replace our district calendar on our website... about our only difficulty was finding a work around for showing district wide events that don't require a space as part of the reservation... ML staff found a way to make it work but it is mildly complicated for some who forget to hide details on the calendar... in other words, user error on our end... :)

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

No more paper forms... no more verbal reservations or approvals... excellent reporting system and calendar... better insurance tracking... increased knowledge of who was in the building (when we were allowing outside groups to enter the building pre-COVID)...

  ### 29. ML Schedules has been a fantastic addition to our district.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2022

**What do you like best about Follett Facilities Schedules?**

ML Schedules has a very well-designed user interface requiring minimal training for our staff and community.

**What do you dislike about Follett Facilities Schedules?**

I wish there were more controls directly in emails to approve/ deny requests without having to login.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

ML Schedules has helped us with our facility management solutions to provide additional insight and data analytics to help support facility-related decisions.

  ### 30. Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** melanie p. | SECRETARY, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2022

**What do you like best about Follett Facilities Schedules?**

The scheduling for booking rooms for ML was effortless. The steps were legible and understandable.

**What do you dislike about Follett Facilities Schedules?**

N/A EVERYTHING WAS FINE  was satisfied NO WORRIES

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

The steps that were put in place for booking schedules

  ### 31. Event management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Theresa Y. | Head Custodian

**Reviewed Date:** July 08, 2022

**What do you like best about Follett Facilities Schedules?**

Finding the detail information for an event is very helpful.  Knowing what events and/or activities are scheduled for the weekend helps to schedule the needed staff to cover and clean up.

**What do you dislike about Follett Facilities Schedules?**

Filling out a new request answering the same question multiple times.
It would be nice to be able to schedule certain spaces just for the staff to have access to.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

Knowing what is coming up helps with scheduling for coverage and clean up.

  ### 32. Loving the ML Schedules. It's a time-saver for me!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renee B. | School Secretary

**Reviewed Date:** July 21, 2022

**What do you like best about Follett Facilities Schedules?**

I like how easy it is to maneuver through the program to create events, change events or delete events.

**What do you dislike about Follett Facilities Schedules?**

So far, I have not had anything that I dislike about the program.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

We allow outside groups to use our facilities. It is great that I no longer have to schedule those events. They are allowed to schedule their own saving me time.

  ### 33. Super User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelley P. | Administrative Support to SAU 5 and Facilities, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2022

**What do you like best about Follett Facilities Schedules?**

Facile à apprendre et à utiliser. Le support technique est excellent !

**What do you dislike about Follett Facilities Schedules?**

Create blank invoices.

**Recommendations to others considering Follett Facilities Schedules:**

Very easy to learn and use. Tech support is excellent! Typically reply quickly to support tickets.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

Este producto nos ayuda a programar el uso de diferentes espacios dentro de nuestras instalaciones, así como a facturar a los grupos por el uso. ¡El soporte técnico ha sido increíble!

  ### 34. ML Schedules makes reserving rooms in our school extremely easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael C. | Director of Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2020

**What do you like best about Follett Facilities Schedules?**

ML Schedules has a great Google Calendar (1 or 2 way) integration which makes it very easy to share schedules and post on the school's digital signage. The feature that sold me on the product was the ability to include reservation questions for each space and trigger an email notification to the appropriate person.

**What do you dislike about Follett Facilities Schedules?**

I have no complaints. If possible, it would be nice to have a max people on campus feature so if there is a football game that will bring in 1000 people (of course not during corona season!!) and another big event inside, it would flag the events as we will not have enough parking on campus. We have run into situations like that where there are like 1500 people on campus on a Saturday and have no parking and not enough campus security on duty.

**Recommendations to others considering Follett Facilities Schedules:**

This is a great system! It is the best yet that I have seen for any school or college environment. It has all the bells and whistles and has great integration including LDAP and Google calendar.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

We had so many scheduling conflicts and double booking before. Once our ancient uReserve system died, we went to SuperSAAS and that did not work out so well. Not designed for a school environment. Once we made the switch, the problems have gone away. I have noticed that it is best to have one space approver, as that individual has a good understanding of all events on campus and can foresee any big issues that can occur.

  ### 35. Simplify your choices

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark F. | Teacher

**Reviewed Date:** May 30, 2022

**What do you like best about Follett Facilities Schedules?**

It is  very easy to use. You can intergrate a large number of rooms and facilities in one place. It is also easy to see what you have reserved.

**What do you dislike about Follett Facilities Schedules?**

It is complex to use the first few times. However, the learning curve isn steep and dissapates quickly.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

For me, it puts every available facility in my school district at my fingertips.

  ### 36. ML Schedules makes things easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth B. | Custodian

**Reviewed Date:** May 25, 2022

**What do you like best about Follett Facilities Schedules?**

The ease in which I can move from area and days.

**What do you dislike about Follett Facilities Schedules?**

Nothing really. I haven't had any issues at all.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

Keeping everyone informed on daily events in our building in huge to me

  ### 37. Great features!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2020

**What do you like best about Follett Facilities Schedules?**

ML Schedules has so many great features!  We have a lot of outside community groups that rent and use our facilities for sports and church activities.  The ML Schedules system makes sure that none of our school events and outside events are conflicting.  Another favorite feature is that I can easily pull up unpaid invoices, etc.  to see which bills are outstanding.

**What do you dislike about Follett Facilities Schedules?**

None that I can think of.  Have not had any issues!

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

School-wide events are easily tracked and we are able to schedule heat/air and coverage in advance.  The benefits are time savings and a great paper trail for all scheduled events!

  ### 38. Mostly easy & efficient to use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** J P. | Electronics Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about Follett Facilities Schedules?**

It is fairly user friendly for requestors and standard users. Most things at the admin level are also easy to use as well.

**What do you dislike about Follett Facilities Schedules?**

Some of the changes at the admin level can be tedious if you have a large number of areas.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

We have a large number of areas available for use and MLScedules does a much better job of managing them then our previous software.

  ### 39. Easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about Follett Facilities Schedules?**

User friendly and awesome customer suppport

**What do you dislike about Follett Facilities Schedules?**

I don't like the formatting of the reports, but they are working on it.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

They have improved and revised many things I've suggested. They have a great suppport team and a way to submit ideas.

  ### 40. Great tool for facility scheduling!

**Rating:** 4.5/5.0 stars

**Reviewed by:** John B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2021

**What do you like best about Follett Facilities Schedules?**

In addition to being user friendly and having great customer service, ML Schedules has been very responsive to user suggestions on feature upgrades.  In just the last year or so, they have taken some of the negative aspects of the program and made them into strengths.  Facility scheduling used to be complicated due to many different ways to schedule a space.  Now, there is one user-friendly way to put your event on to the calendar.

**What do you dislike about Follett Facilities Schedules?**

The structure of ML Schedules can be somewhat confusing to the casual user.  After scheduling multiple spaces, many don't realize whether or not they are making edits to one space or all of the spaces they had originally reserved.  People who only schedule one or two events a year need a lot of hand holding.  It would also be nice if we were able to have more than four approvers for a request.

**Recommendations to others considering Follett Facilities Schedules:**

Be sure to get complete buy-in from your organization before using the system.  This program really shines when EVERYONE is using it and not just small pockets of your organization.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

We had been using a paper/pencil system for facility scheduling.  ML Schedules eliminates the need to send papers from one desk to another.  It has also added a level of consistency in our billing process.  Individual schools in our district cannot do their own thing anymore.

  ### 41. ML Schedules is the best in its league!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dawn M. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 11, 2020

**What do you like best about Follett Facilities Schedules?**

ML Schedules is very easy to set up and use for keeping track of all our 20 campuses' "Use of Facilities" requests and scheduling. We were able to streamline our whole process and make it easier for the community to use our facilities without double-booking with our school activities. We can coordinate with our Google calendars as well, which is really nice. I highly recommend this program. The customer service is great too! They always respond quickly, efficiently and professionally both over the phone and email.

**What do you dislike about Follett Facilities Schedules?**

Haven't really found much that I don't like about ML Schedules... give it a try! I think you'll love it too!

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

ML Schedules helps to eliminate the paper version of our "Use of Facilities" Request System! Which, in turn, helps in the timeliness of response time and efficiency of the approval process. We can track the financial end of the program and report to stakeholders the importance of the service to our community.

  ### 42. Great, user friendly scheduling system.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lisa B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2020

**What do you like best about Follett Facilities Schedules?**

I love how easy ML Schedules is to navigate. It is easy to change events once created and I love the options in the facility reservation screen. Users and admin have no trouble navigating through the system. I also love how ML Schedules integrates with our school website, which makes it easy for us to advertise events to our school community. The iCal link also makes it easy to sync events with my phone so I always know what's going on around campus. This is a great scheduling system for any mid-sized or large company that has internal or external facility users.

**What do you dislike about Follett Facilities Schedules?**

There are very few things I don't like about ML Schedules. If I had to name a thing or two I'd change, one would be to make the color scheme customizable to go with our school colors. One other suggestion would be to reduce the textbox sizes on the facility use page because there can be a lot of scrolling depending on the building which is being requested.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

ML Schedules has helped us monitor the validity of insurance certificates and prevent overlap of facility reservations. It is a huge time saver to a pen and paper facility management system.

  ### 43. Ease of Use and Customer Service are Real Benefits

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jay S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2020

**What do you like best about Follett Facilities Schedules?**

ML systems have similar functionality to several players in the marketplace of work order and facilities management for educational institutions.  What I've found to be a differentiator is the ease of set up and user interface of ML's products.  In addition, their staff are responsive and well trained, and make implementation and trouble-shooting simple.  Competitor's products I've worked with have required a 1-800 phone call to a off-shore call center where finding solutions is nearly impossible.  Even training for our District users is included with ML whereas competitors charge for this by the hour.

**What do you dislike about Follett Facilities Schedules?**

I don't have anything to say about this question

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

The reporting dashboard is helpful for visualizing the nature of work orders in maintenance and technology between buildings and staff.  Items that vary from the norm can then be analyzed further, which is something we hadn't been able to do in the past.

  ### 44. Great software for managing facilities at any level

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2020

**What do you like best about Follett Facilities Schedules?**

ML Schedules is very user friendly, making it quick and easy to manage the booking of all of our facilities across our school environment without having to worry about double-booking.  The calendars integrate with Google calendars and the auto-invoicing feature makes collecting payments a breeze.  Customer service is excellent and the on-boarding process has been smooth.  We are K-12, but this would be good for any company in charge of multiple facilities or rental spaces.

**What do you dislike about Follett Facilities Schedules?**

It does not integrate with our athletic scheduling software at the high school level.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

We have solved issues with double-booking by streamlining all of our building and facilities under one management system.  We have also been able to make sure that all liability insurance and paperwork is up-to-date before anyone is able to rent a facility.

  ### 45. Great support!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Andy E. | Technology Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2020

**What do you like best about Follett Facilities Schedules?**

The support we get from ML Schedules is fantastic. Support is a phone call or email away. They've always responded within 24 hours. Usually the response time is immediate. We are also impressed with the development team. Any feature we have requested to date has been put into production within a few weeks.

**What do you dislike about Follett Facilities Schedules?**

The mobile view of the calendar is lacking several features. The standard calendar monthly view is not responsive (not accessible on a mobile device). The mobile view of the calendar lacks filter options. It's frustrating for our stakeholders. 80% or more of them access our website with a mobile device.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

All staff are able to submit requests to the proper approval path. This eliminates double booking events and creates a nice workflow.

  ### 46. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alan L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2021

**What do you like best about Follett Facilities Schedules?**

The ML Schedules package provides a streamlined, easy method for both internal and external users to quickly request use of a space and submit the request for approval. Support has been a breeze the few times we needed them, mainly due to our own internal issues that they were able to correctly quickly.

Easy to configure multiple workflows and approval paths to accommodate many uses and classifications of activities.

I also love that it integrates well with G-Suite for calendars, which offers integration with other products.

**What do you dislike about Follett Facilities Schedules?**

I have not found anything yet that I dislike.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

Bye-Bye carbonless 3 part paper forms...   what a waste those were.

  ### 47. This system has saved me a tremendous amount of time and paperwork!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelby S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2020

**What do you like best about Follett Facilities Schedules?**

To me the most valuable aspect is the ability to move swiftly through the approval path. What used to take us 1-2 weeks using inter-office mail now can be done in a matter of minutes. Huge time saver! I also love the ability to halt applications if insurance documents are not included or missing information. It is super helpful that the system communicates with our work order system as well as our athletic scheduling software.

**What do you dislike about Follett Facilities Schedules?**

The most challenging aspect of switching to this system rather than our old paper system is explaining to the public that there are new processes but we are just getting off the ground. I expect that next year will go much more smoothly in terms of having outside groups register.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

ML Schedules is helping improve efficiency tremendously and once we are more comfortable with the system it will also help greatly with invoicing. I am also loving the fact that we can generate event-related work orders (our district is also utilizing ML Work Orders) for custodial staff and IT to meet the needs of the community groups using our facilities.

  ### 48. Best Facilities Program I've Used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2020

**What do you like best about Follett Facilities Schedules?**

ML Schedules is very user friendly.  If you follow along and enter information one field at a time there are very few questions.  It also integrates with our athletic scheduling program which has eliminated double bookings for the most part.  It was very easy to set up and all of the people that I have interacted with at MasterLibrary have been very helpful and nice.  MasterLibrary is very willing to make enhancements to the program and to listen to your ideas.  I really like how responsive they are when I do have a question or issue and that it's usually the same one or two techs responding.  Normally get a follow up email within 15 to 20 minutes.

**What do you dislike about Follett Facilities Schedules?**

The approval process is a little confusing.  We have multiple approvers and sometimes I would approve for myself and the person after me because I didn't realize my approval went through.  Once I got used to how the screens changed it was fine.  It's also a little confusing when doing a request with many dates, each date is listed as a separate occurrence, just not what I'm used to seeing.  In the past it would just show, for example, every Tues & Thurs, from 3 pm to 6 pm.  Now it lists every Tues & Thurs date as a separate occurrence.  It does make it nice though if you only want to change information for one date.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

In our previous program you could only enter a limited number of reoccurring events.  ML Schedules permits you to enter unlimited number of reoccurring events.  I also like that the requester does not receive an email every time someone approves the request, they only receive an email after everyone approves it.  The real benefit is the ease of use.  We still have not gotten fully into what it can do since we only implemented it this summer and with the pandemic many events have been cancelled but I'm excited to get into it more when we have more events occurring.

  ### 49. User Friendly Platform with 5 Star Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gwen  V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2020

**What do you like best about Follett Facilities Schedules?**

I was introduced to the program in April of 2020 and within a couple of months feel I'm up to speed as a program administrator for my school district with the program, is capabilities, etc., but when I do run into situations where I get stuck I love the tutorials (self help options) and the super fast resolution of any help tickets I submit.  The customer service is like nothing I've ever experienced.  Generally I have resolution the same day!

**What do you dislike about Follett Facilities Schedules?**

Not gonna lie, there have been a few "glitches", but it feels like they are resolved very fast, and in the technology world it seems like par for the course with so many moving parts, upgrades, new ideas, etc.

**Recommendations to others considering Follett Facilities Schedules:**

Researching integration and payment processors compatible.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

Getting away from lots of internal emails/calls to/from employees within the organization because all of the information is able to be entered into the program and everyone can access it from anywhere!

  ### 50. Very Satisfied

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2020

**What do you like best about Follett Facilities Schedules?**

Minimal to no training required for staff & users since the program is so intuitive/user friendly.  Master Library listens to their users and is open to suggestions.  They have incorporated changes into the programs based on user feedback, constantly trying to improve the software.  Also, they have excellent support.  They respond immediately to questions/problems which for me is priceless.

**What do you dislike about Follett Facilities Schedules?**

As with other programs, the setup required time.  Master Library provided guidance and support through the process but our district choose to take extra time to rethink the setup of our space and ensured that the setup was consistent throughout the district.  It is not a negative reflection on ML Schedules, just the result of transitioning to a new platform.

**What problems is Follett Facilities Schedules solving and how is that benefiting you?**

ML Schedules has allowed our district to move to a paperless facility request process.  Staff and public users are now responsible for their own event entries and have the ability to edit those requests up to a specific time.  Our custodians also prefer this program over School Dude because the screens are easy to navigate and the predefined reports display clearly.  We also purchased ML Work Orders and the two programs work seamlessly together.  The custodians especially like the ability to access both programs from their cell phones.


## Follett Facilities Schedules Discussions
  - [What is ML Schedules used for?](https://www.g2.com/discussions/what-is-ml-schedules-used-for) - 2 comments

- [View Follett Facilities Schedules pricing details and edition comparison](https://www.g2.com/products/follett-facilities-schedules/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+14%3A32%3A56+-0500&secure%5Bsession_id%5D=b57c1131-f94a-4b96-a7e7-58efa431be2d&secure%5Btoken%5D=48fb6b74a183ff116e48e88163836341b4d26988192a9699296fa3fb3ffaedef&format=llm_user)

## Follett Facilities Schedules Features
**Administration**
- Billing and Invoicing
- Reporting
- Venue Calendar
- Staff Management
- Task Management

**Agentic AI - Event Planning**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

**Event Management**
- Online Booking
- Resource Management
- Facilities Management
- Food and Beverage Management

**Sales and Marketing**
- Customer Database
- Email Automation

**Agentic AI - Venue Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

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