MiVoice 5000 Reviews & Product Details

Easy to use interface

Links with outlook and your diary so you can be contactable easily but your appointments are noted

Soft phone is useful so you can dial from the pc Review collected by and hosted on G2.com.

Application is laggy and crashes

Sometimes the soft phone fails to dial Review collected by and hosted on G2.com.

The best thing about Micollab is that it gathers all communications and collaboration tools and services needed by my team to work and assists in conducting business meetings online with CLients, Team Meetings, manage Multiple projects, send messages, make voice calls, or host webinars and video conferences, it basically allows me to do everything under one roof. Review collected by and hosted on G2.com.

Well, I don't like to compare it with its competitors who are Google Meet, Microsoft Teams, Zoom - I am unable to sync my calendar on the tool; also, it dries up my laptop batteries, and the user interface is not very friendly, unlike its competitors. Review collected by and hosted on G2.com.

Securely and swiftly powers communication ,for whenever you need them and wherever you are.it removes the need to flip between multiple apps to get the job done by providing employees with a single application for voice, video, messaging, presence, audio conferencing, mobility and team collaboration Review collected by and hosted on G2.com.

Lag time observed when working in remote areas and need to work with slow internet Review collected by and hosted on G2.com.

Mitel is easy to use and the interface is very user friendly. Review collected by and hosted on G2.com.

When you click to message someone it's easy to accidentally call them. Review collected by and hosted on G2.com.

As our users are increasingly clamoring to work anywhere and everywhere, its becoming increasingly important to offer that level of flexibility. UCaas providers like Microsoft Teams, 8x8, DIalpad and Ring Central. These providers offer the user the ability to take their extension with them in the form of a software based phone, mobile app, or even browser based telephony. Additionally, UCaas includes features such as Video Conferencing and Chat services. Review collected by and hosted on G2.com.

Price, Price and did I mention Price? UCaas can be expensive. With anything in technology that is aaS you can bank it being expensive. That price point reduces based on your purchased quantity. Review collected by and hosted on G2.com.

- User Status can be visible to other users from their desk phone. Review collected by and hosted on G2.com.

- Training the users is a hassle not very user-friendly Review collected by and hosted on G2.com.

I love the Chrome Plugin as it allows me to call people very quickly and easily and makes my workflow 100x better than when I was using a previous wired phone connection. The chrome plugin also works with our IP based CRM system which is great as again it means that I can do my work faster and call people a lot easier. Review collected by and hosted on G2.com.

I dislike the connection issues and the problems that I have whenever I am using my Wifi and then reconnecting through my Wired connection. I am not sure if this is a VPN issue and that Mitel just doesn't like us having a VPN but the issues are pretty bad and do need fixing, hence the lower than normal score. Review collected by and hosted on G2.com.

Mitel MiCollab is being used across the entirety of my organization. The software has helped to increase the productivity and efficiency of those at my company as it provides a single application for voice, messaging, presence, audio conferencing, mobility and team collaboration; regardless of whether individuals are physically in the office, working from home, or on the road. Review collected by and hosted on G2.com.

Wish it would not offer to call using your cell phone number Review collected by and hosted on G2.com.

Variety of services, flexible web portal for changes Review collected by and hosted on G2.com.

Occasional outages and/or call quality issues Review collected by and hosted on G2.com.

I like the customization of the desktop application. I like being able to use a headset, my keyboard, and mouse to make calls. Review collected by and hosted on G2.com.

I have not found a way to clear the call log list. Review collected by and hosted on G2.com.