MiVoice 5000 Reviews & Product Details

Setup is quick; system is very easy to use. Review collected by and hosted on G2.com.

System down time - Lost entire phone system a few times Review collected by and hosted on G2.com.

Amazing phone system at a low monthly cost Review collected by and hosted on G2.com.

No onsite training makes asking questions difficult Review collected by and hosted on G2.com.

Easy to use, I like being able to send Voice Mail messages to Email to access on the go. Review collected by and hosted on G2.com.

Tends to disconnect from the server time to time, and only way to get it back is close out completely and restart the application on the client side. Review collected by and hosted on G2.com.

The creation of reports is very intuitive and all users are able to create them from scratch, use one from their default reports library or modify an existing report. Review collected by and hosted on G2.com.

It seems that the GUI can be updated at times the icons and the workflow can be a little outdated. Review collected by and hosted on G2.com.

Very easy to call someone in my office. Review collected by and hosted on G2.com.

Not as comprehensive as “unity” software Review collected by and hosted on G2.com.

I like that everyone in my company can be reached by their extension regardless of their location (cross country and across the pond in Europe and UK), it also integrates into my outlook so thats great, as well as being able to decline calls and send people to voice mail with the click of a button. You can also have your directory, call histroy, etc all on your desktop as an app. You are also able to link your call status to your skype/outlook status which is great ! Review collected by and hosted on G2.com.

I hate that it disconnected frequently and that the shoretel phones dont have a redial, they have a "history" and when youre not connected you cant just have a simple look at who you last called, it has to be connected. Review collected by and hosted on G2.com.

The ease of finding coworkers by name or extension. Review collected by and hosted on G2.com.

Calls often do not go through the first time, but do the 2nd time. Review collected by and hosted on G2.com.

Much easier than having to manually dial numbers. Review collected by and hosted on G2.com.

Occasional glitches, phone won't always transfer calls properly Review collected by and hosted on G2.com.

For the most part, shortel is reliable. Everything comes into one central location Review collected by and hosted on G2.com.

For the most part, shortel is reliable. But more often than not, we seem to have issues with receiving all the faxes. Review collected by and hosted on G2.com.

I love the ability to look anyone's phone number in our organization. I don't need an org. phone book because I can look up by extension, name, or department. Review collected by and hosted on G2.com.

The additional options aren't clearly explained. I've had to figure out what options do by testing them out to see if it's what I'm looking for. Review collected by and hosted on G2.com.