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Mitratech Prevalent Reviews & Product Details

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User Insights

Average based on 21 real user reviews.

Mitratech Prevalent Reviews (21)

Reviews

Mitratech Prevalent Reviews (21)

4.5
21 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, which facilitate effective risk management and vendor assessments. The platform's intuitive design and customizable features help teams streamline their processes and maintain compliance. However, some users note that the reporting capabilities could be improved.
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Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Prevalent Third Party Risk Management Platform is easy to use and highly customizable"
4.5/5
What do you like best about Mitratech Prevalent?

Prevalent portal is a great vendor management tool that automates the process and allows customization on survey questions and risks which is usually not available in other platforms. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Prevalent?

Report functionalities are limited in the portal. There are also limited resources in the Help Centre that provides guidelines on new functionalities in the portal. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Great tool for managing third party vendor risk"
4/5
What do you like best about Mitratech Prevalent?

Plenty of standard questionnaires with the ability to create new or customize existing ones, customizable risk ratings to fit your organization and solid customer support. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Prevalent?

Complex platform with a bit of a learning curve, user interface could be more intuitive. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Third Party Risk Platform with create options for vendor questionnaires"
3.5/5
What do you like best about Mitratech Prevalent?

I think the automation of setting up surveys to send to vendors which the vendors can access to complete upon their schedule. I also like the various questionnaires that are available to send vendors based on the service they will be providing. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Prevalent?

I wish the dashboard was customizable so I could see the data I want upon logging in. I also wish the reporting was more accurate to only show active vendors versus disabled ones. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Enhanced Vendor Assessment Program"
4/5
What do you like best about Mitratech Prevalent?

The continual work that the Prevalent team do to add additional functionality and capabilities to the system. This has meant we have been able to develop and streamline our assessment process further. Work with our key contacts has been invaluable as they look to see whether there is anything that we would benefit from in the future as well as solving any issues that come up Review collected by and hosted on G2.com.

What do you dislike about Mitratech Prevalent?

Some initial reporting challenges as well as email generation issues however quickly resolved by support Review collected by and hosted on G2.com.

Verified User in Insurance
EI
Verified User in Insurance
Enterprise (> 1000 emp.)
"3GRC & Prevalent excellent partnerships"
4.5/5
What do you like best about Mitratech Prevalent?

3GRC & Prevalent have been excellent partners a young and energetic support team who helped us with our cyber risk assessments. The platform was easy and quick to implement. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Prevalent?

I would love to see them improve on the user interface to make it more intuitive. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Prevalent Review"
4.5/5
What do you like best about Mitratech Prevalent?

The customer success team that I work with on my account. They are very helpful in keeping things on track and moving forward. They provide meaningful status reports and also reach out if necessary. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Prevalent?

Nothing that I can think of at this time. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Vendor Assessments"
4/5
What do you like best about Mitratech Prevalent?

System assessments highly configurable. Gives oversight into third party risk and makes the process simple Review collected by and hosted on G2.com.

What do you dislike about Mitratech Prevalent?

Reporting could be better, however Prevalent listen and this is in the roadmap Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Prevalent"
5/5
What do you like best about Mitratech Prevalent?

Centralized management and the dashboard views Review collected by and hosted on G2.com.

What do you dislike about Mitratech Prevalent?

Some limited export capabilities of data Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Prevalent's diligence in customer service"
4.5/5
What do you like best about Mitratech Prevalent?

they are there to answer questions you might have Review collected by and hosted on G2.com.

What do you dislike about Mitratech Prevalent?

prevalent is meeting our expectations at the moment Review collected by and hosted on G2.com.

Verified User in Insurance
II
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Prevalent Platform made reaching out to, collecting and assessing vendor risk simple."
5/5
What do you like best about Mitratech Prevalent?

Platform is easy to navigate and makes reviewing assessments simple. Review collected by and hosted on G2.com.

What do you dislike about Mitratech Prevalent?

Nothing at this point, still in our first year using the tool. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.