Minty Business Features

Monitor the behavior of website and online store visitors

Ability to target website visitors based on behavioral patterns

Adapt the selling process to each visitor, including content and pricing

Provide a library of templates for various purposes such as website engagement or e-commerce

Allows users to customize templates and use them on multiple channels easily

Track the performance of different versions of templates and suggest optimizations

Recommend products based on order history and online behavior

Provide custom content to website visitors based on their online behavior

Deliver messages targeted at buyers who are about to leave an online store

Optimize search based on the role of the user or inventory availability

Machine learning or artificial intelligence that powers the personalization features of the platform.

Tools to automatically recommend products to a customer based on their viewing or purchasing history.

The ability to test various configurations and recommendations to determine which are most successful with customers.

Tools to create personalized messaging based on customer data collected from purchases or viewing history.

Integrate personalized content and recommendations on websites

Define customized email templates which are sent automatically

Include personalization features that are mobile-friendly and responsive

The ability to create and customize marketing campaigns based on user data.

Easily digestible visual representations of data collected by the platform.

Data collected from customers to be analyzed by analytics tools or other e-commerce software.

The ability to integrate with a variety of e-commerce software platforms in order to share data and other functionality.

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Generate one-off reports that meet information requirements

A chronological record of actions or occurrences within a network, software, or process

Define levels of authorization for access to specific files or systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Create, design and manage workflows for repetitive tasks

Accept and process credit/debit card transactions

Identify and analyse the reasons behind accidents

Capability of a software or system to make decisions and perform actions based on specified conditions

Use AI to generate content in the form of text, images, videos, etc.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Arrange tasks based on the level of priority or urgency

Investigate and resolve disputes/issues using workflow, audit trails, and other system tools

Rules that can be customized/created based on business requirements for fraud prevention

Receive notification of issues as soon as they occur

Administration and control of evidence related to investigations/cases

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Application programming interface that allows for integration with other systems/databases

Create, manage and track all task activities and progression

Monitor or audit historical and current transactions to analyze customer account activities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track sent and received payments, invoices, and bills.

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Oversee the process of issuing refunds

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Assess and score risks using risk matrices

Predict future data based on historical data sets

Track usage and chargeback for disputed transactions/expenses

Anti-money laundering compliance helps businesses uncover suspicious financial activity

Approve legitimate financial transactions after reviewing for fraud or other risks

Set up connections to third-party platforms to improve business processes

Software program that continuously adjusts its behavior based on observed data

Process of tracking new and submitted claims and the status of submitted claims

Active reporting of data and metrics