MindCloud Reviews (60)

Reviews

MindCloud Reviews (60)

4.9
61 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional support and ease of use provided by MindCloud, highlighting how the team is responsive and attentive to their needs throughout the integration process. Many appreciate the platform's ability to streamline complex workflows, significantly reducing manual tasks and improving efficiency. A common limitation noted is the learning curve for new users, but the support team helps ease this transition.

Pros & Cons

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JV
Johan v.
Web Manager
Small-Business (50 or fewer emp.)
"Very affordable ipaas"
4/5
What do you like best about MindCloud?

It's very affordable, and therefore a perfect fit for small(er) projects as a start. Potential for big ones. It has a learning curve, but if you're a bit comfortable with some scripting, then this shouldn't be a problem at all, specially with the help of AI and/or MindCloud's customer support. Implementation is super easy to start with and they have some recipes (workflows) to get you started, which you can modify to your liking to get your integrations working. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

It's a bit of a learning curve, so be ready to spend some time on this. Support is good, but they want you to rely on AI if you're not too comfortable with scripting (like GraphQL). There may be some bugs lingering around, but their customer support is on top of things, so they're not that big of a deal, as long as you communicate with them regularly. Review collected by and hosted on G2.com.

Response from Jamie Royce of MindCloud

Thanks Johan! We recently added in-app tutorials and more documentation as well, which should help make it easier to learn the platform.

See how MindCloud improved
SW
Shawn W.
Dir. Of Operations and Supply Chain
Small-Business (50 or fewer emp.)
"Seamless Shopify-Netsuite Integration with Outstanding Support"
5/5
What do you like best about MindCloud?

Mindcloud did an excellent job configuring our Shopify wholesale site to integrate smoothly with our Netsuite system. They set up automatic account creation and implemented flags for any potential issues that might arise. Additionally, they successfully incorporated Loop to manage returns and generate RMAs in the system within just a couple of weeks, which helped bridge an important gap. Finally, right before we went live with Netsuite, we discovered a significant connection issue that had been overlooked. Mindcloud quickly reviewed the situation and executed a solution, allowing us to avoid manual order entry and tracking. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Nothing stands to dislike, very professional, many follow up calls and pivoting to support. Review collected by and hosted on G2.com.

Benjamin L.
BL
Benjamin L.
Vice President
Small-Business (50 or fewer emp.)
"Streamlined Data Entry with Excellent Support"
4/5
What do you like best about MindCloud?

I like that MindCloud allows us to stop using labor hours for simple data entry, and instead focus on customer assistance directly. Their support staff is also extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

The dashboard can be a little confusing and intimidating. Most of the setup had to be done by the MindCloud team initially. It was fairly difficult. Review collected by and hosted on G2.com.

Response from Jamie Royce of MindCloud

Thank you for taking the time to leave us this review Ben! We really appreciate your feedback!

TC
Todd C.
Senior Systems Analyst and AI Lead
Mid-Market (51-1000 emp.)
"MindCloud is the iPaaS leader. Far superior to Celigo in every way"
5/5
What do you like best about MindCloud?

MindCloud delivers a clean, transparent iPaaS experience with powerful NetSuite and Shopify integrations. The platform is intuitive, fast to implement, and doesn’t require external consultants. Their customer support is exceptional. Responsive, knowledgeable, and proactive. Compared to Celigo, MindCloud feels like a true partner, not just a vendor. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

There’s very little to dislike. If anything, I’d like to see more pre-built templates for common eCommerce flows, but their team builds custom connectors quickly and reliably, so it’s not a blocker. Review collected by and hosted on G2.com.

BS
Bill S.
Director of Finance
Mid-Market (51-1000 emp.)
"Mindcloud was a flexible and powerful solution for integrating HubSpot and NetSuite."
4.5/5
What do you like best about MindCloud?

What I liked most about Mindcloud was its flexibility and the quality of its customer support. The platform gave us the power to create a customized integration between HubSpot and NetSuite that perfectly matched our unique business needs. This level of control ensured our data flows were accurate and reliable. Additionally, the customer support team was excellent—responsive, knowledgeable, and always helpful, which made a significant difference in our experience. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

My main issue with Mindcloud was that the ease of use was more difficult than we expected, and the overall implementation timeline was significantly longer than initially promised. The setup took a lot of effort on our part, which caused some project delays. While the platform's flexibility is a huge plus, it seems to come with a more involved and time-consuming setup process that future users should be aware of. Review collected by and hosted on G2.com.

TF
Tim F.
NetSuite Administrator
Mid-Market (51-1000 emp.)
"White glove service"
5/5
What do you like best about MindCloud?

I like the business model they have chosen. Their team is competent @ understanding requirements and translating those to solutions that have worked for us. It has been a great win for us. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Growing companies have drawbacks, just like every business. Getting and keeping great Project Managers that stay in touch with the client while a project is moving and ensuring the client feels up to date on the latest expectations is something for Mind Cloud to continue to improve upon. Review collected by and hosted on G2.com.

Response from Jamie Royce of MindCloud

Tim, thank you for the feedback! Connecting NetSuite, Shopify and Amazon is a very popular API integration and I'm happy to see we were able to dial this in exactly as you needed!

See how MindCloud improved
AM
Ali M.
Director of Operations
Small-Business (50 or fewer emp.)
"Reliable, Trustworthy, and Stress-Reducing"
5/5
What do you like best about MindCloud?

Mind Cloud has been incredibly helpful. They made me feel comfortable from the start, really listened, and followed through on what they said they would do. Reliable, trustworthy, and supportive. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

I have nothing negative to say! MindCloud is wonderful! Review collected by and hosted on G2.com.

"Streamlined Integrations with Exceptional Support"
5/5
What do you like best about MindCloud?

I use MindCloud to sync between Jetbuilt and both Xero and Microsoft 365, which really helps in reducing data entry into multiple platforms and automates data migration between them. I find the customer service experience to be top-notch. They were flexible in scheduling and deployment, which is a big plus for me since I wear many different hats at work and lead many people. They kindly reminded me when they needed more information. The initial setup was simple. I just asked for the integrations I wanted, and MindCloud delivered them in short order. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Everything was PERFECT... nothing to complain about Review collected by and hosted on G2.com.

BB
Bryan B.
Vice President of Information Technology
Enterprise (> 1000 emp.)
"MindCloud- the partner we didn't know we needed"
5/5
What do you like best about MindCloud?

MindCloud approached us on the promise of being a white glove iPaaS partner. This was almost 4 years ago and they have consistently delivered on that promise again and again. They have been a foundational partner that our company has relied on to help us achieve a level of systems integration that seemed impossible, but is now routine. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

As our requirements have grown, especially around business intelligence and the data warehouse, it can occasionally be challenging to develop some of these workflows through an external development team. The level of sophistication and the speed of business has changed dramatically for our company over the last 4 years. But MindCloud has adapted- they now have a customizable workflow engine that let's our software developers build and modify workflows that affords us the speed to deliver to keep up with the demands of the business Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Seamless Integration, Unmatched Support"
5/5
What do you like best about MindCloud?

Mindcloud is a great team of great people! Working with them is such a great experience! They help solve all of your issues in a very timely manner, and they’re so friendly throughout the whole process. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Nothing Review collected by and hosted on G2.com.