MindCloud Reviews (60)

Reviews

MindCloud Reviews (60)

4.9
60 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional support and ease of use provided by MindCloud, highlighting how the team is responsive and attentive to their needs throughout the integration process. Many appreciate the platform's ability to streamline complex workflows, significantly reducing manual tasks and improving efficiency. A common limitation noted is the learning curve for new users, but the support team helps ease this transition.

Pros & Cons

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Lauren K.
LK
Lauren K.
Brand Director
Small-Business (50 or fewer emp.)
"Great Communication and Fast Issue Resolution"
5/5
What do you like best about MindCloud?

Great communication overall. They’re very responsive when issues come up, and they work quickly to get them resolved. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

It was a bit complicated at first to set up all the different flows and figure out how all the systems communicate with each other. Review collected by and hosted on G2.com.

Daniel Lee S.
DS
Daniel Lee S.
owner
Small-Business (50 or fewer emp.)
"Seamless Integrations and Excellent Support"
5/5
What do you like best about MindCloud?

I appreciate MindCloud for its accurate syncing of our customer database, which is crucial for our operations. The support is the best part; being able to have someone join a call to resolve any issues is incredibly helpful. Additionally, the interface is very good, and I do not see a lot of room for improvement. The initial setup was relatively easy, which made getting started a smoother experience. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Dealing with junior developers can be challenging but for the most part their staff is tops. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"MindCloud Automation Boosted Our Throughput with Zoho Books and Jetbuilt"
5/5
What do you like best about MindCloud?

MindCloud was a way for us to integrate/automate processes between Zoho Books (our accounting software) and Jetbuilt. This was integral to us increasing our throughput and being able to keep up with the volume of work we had. I was very impressed at the level of detail I could see in the logs - I didn't expect to have that level of visibility and it's super helpful. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

I haven't used any similar products so I have nothing to compare. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Seamless Integration and Proactive Support with MindCloud"
5/5
What do you like best about MindCloud?

I really appreciate how the MindCloud team was super responsive and on top of everything. We had weekly calls to go through deployments and edits, and I felt they understood exactly what was going on. They were super proactive in finding solutions to our problems. The service was really five out of five, with very knowledgeable people, making it really easy for us. The initial setup was also super easy. Working with MindCloud has been positive, with knowledgeable developers helping us stick to deadlines and proactively fixing issues, giving us confidence to push forward. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

There was nothing to dislike. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Mindcloud’s Attentive, Urgent Support with Impressive Turnaround Times"
5/5
What do you like best about MindCloud?

What I like best about Mindcloud is their attention to detail and sense of urgency. They are patient, attentive, and take the time to understand issues before providing solutions. Their turnaround times are impressive, and they treat our customers with the same level of care and importance as if they were their own. The team is warm, approachable, and easy to work with, making interactions feel comfortable and straightforward without being overly technical. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Not applicable at this time, no complaints Review collected by and hosted on G2.com.

Nena S.
NS
Nena S.
MIS/IT Director
Mid-Market (51-1000 emp.)
"Effortless Integrations, Stellar Team Support"
5/5
What do you like best about MindCloud?

I appreciate the convenience and speed of the integrations that MindCloud offers. It's easy to use, and the team is great to work with, being very quick to set up integrations. The thoroughness of the initial setup process made it very easy, and it's important to my organization that the team is quick to activate since we value speed to delivery above all other traits. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

nothing! Review collected by and hosted on G2.com.

Roger Q.
RQ
Roger Q.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"MindCloud Delivers an Outstanding Experience"
5/5
What do you like best about MindCloud?

MindCloud is a game-changer in the industry. Not only does the MindCloud provide, by far, the quickest turnaround time for systems integration, they are also the most cost-effective solution. Best of all, MindCloud's entire staff, from their Executives to their Project Managers to their Software Developers, is a pleasure to work with. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

There were a lot of hiccups during implementation as expected, but MindCloud was always quick to jump onto an issue and find a solution, including on weekends. There were times when the support staff was on vacation, and MindCloud's CEO jumped in to help - talk about dedication and rolling up your sleeves! Review collected by and hosted on G2.com.

AM
Abraham M.
Marketing Operations Manager
Small-Business (50 or fewer emp.)
"Reliable integrations backed by a responsive team"
5/5
What do you like best about MindCloud?

MindCloud has a responsive, expert team that is willing and able to think outside the box to meet our business’s unique needs. They have proven capable of managing multiple concurrent projects without dropping the ball. Their team is dedicated to delivering the best possible outcomes for our business. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

I have no complaints about MindCloud or their team. Review collected by and hosted on G2.com.

Jennifer B.
JB
Jennifer B.
VP of Property & Investment Accounting
Enterprise (> 1000 emp.)
"Insightful, Solution-Focused Team That Truly Listens"
5/5
What do you like best about MindCloud?

Smart, intelligent team that listens and really tries to understand the overall problem(s) we are trying to solve, and actively works to create solutions. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

There isn't anything I dislike about MindCloud. Review collected by and hosted on G2.com.

JV
Johan v.
Web Manager
Small-Business (50 or fewer emp.)
"Very affordable ipaas"
4/5
What do you like best about MindCloud?

It's very affordable, and therefore a perfect fit for small(er) projects as a start. Potential for big ones. It has a learning curve, but if you're a bit comfortable with some scripting, then this shouldn't be a problem at all, specially with the help of AI and/or MindCloud's customer support. Implementation is super easy to start with and they have some recipes (workflows) to get you started, which you can modify to your liking to get your integrations working. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

It's a bit of a learning curve, so be ready to spend some time on this. Support is good, but they want you to rely on AI if you're not too comfortable with scripting (like GraphQL). There may be some bugs lingering around, but their customer support is on top of things, so they're not that big of a deal, as long as you communicate with them regularly. Review collected by and hosted on G2.com.

Response from Jamie Royce of MindCloud

Thanks Johan! We recently added in-app tutorials and more documentation as well, which should help make it easier to learn the platform.

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