What I appreciate most about MightyCall is the call clarity and how straightforward it is to set up inbound call flows and extension routing. The interface is highly intuitive, making it easy to manage business numbers and handle sales or support from anywhere. Additionally, its capability to keep communication organized across the team without complex hardware is a huge plus. Review collected by and hosted on G2.com.

While the platform is very complete, the admin panel could benefit from more direct automation features or native webhooks to make external integrations even smoother. Occasionally, the mobile app can take a few extra seconds to sync the recent call history if the network connection isn't perfect. Review collected by and hosted on G2.com.

I like that with MightyCall, you can have different voicemail drops depending on if you're calling a new client or someone you've already spoken to. I like that you can use local presence to increase pick up rates and they allow you to use their ai voicemail creator. I also like having multiple options for where you'd like it to ring if you're not working from your computer, which means I no longer miss a call if the customer does connect (PC, direvt to app, direct to cell). Additionally, I appreciate that MightyCall is one of the only carriers that does not require a CRM, and the setup is pretty easy with step-by-step instructions. Review collected by and hosted on G2.com.

The biggest thing I wish MightyCall could improve is if it did an automatic voicemail drop for every call made without us having to physically be on the line. I wish it would just leave a voicemail automatically, and only connect a live customer. Review collected by and hosted on G2.com.

I like that MightyCall makes it easy to quickly view text messages, voicemails, and make phone calls all in one easy-to-find place. Our agents were able to start using MightyCall within about an hour after getting set up, and it was easy for them to learn and start making/taking calls. We had the whole business set up in one day, which is impressive. Text messaging is a feature we use a lot, and it's really helpful that if someone is out, a team member can easily pick up the text messages. The initial setup of MightyCall was very easy; once we understood how to set up call flows, we built everything within one business day. Review collected by and hosted on G2.com.

From my standpoint, I think the reporting needs to be improved. Other than that, nothing that I can think of. Review collected by and hosted on G2.com.

MightyCall helps me and my team access conversation history for confirming specific details without having to call individuals back for clarification. It helps maintain accurate records and provide better customer services. The shared visibility across the team makes communication and lead management much more efficient. I appreciate the shared communication and visibility across groups and teams. Review collected by and hosted on G2.com.

I've had an issue recently where the app doesn't show a prompt to answer incoming calls, so I don't get a chance to use the MightyCall features. Also, clearer app settings would be helpful because some of our team members aren't as tech-savvy, so they struggle to adapt to using MightyCall features. Review collected by and hosted on G2.com.

I like MightyCall for calling with recordings the most. It helps me to verify the details mentioned by our clients over the call. The initial setup was also easy and took very less time compared to the last one. Review collected by and hosted on G2.com.

I find the messaging service on MightyCall a bit problematic. We have to set it up before using it, which takes too much time. Also, having to pay around $25 for it doesn't feel fair. Review collected by and hosted on G2.com.

One of the biggest advantages is that it’s app-based, which allows me to take calls and manage everything from anywhere. That flexibility has been a huge benefit for my day-to-day operations. Review collected by and hosted on G2.com.

There are a few downsides—occasionally, settings seem to change without me making updates, which can be frustrating. Review collected by and hosted on G2.com.

I like that MightyCall has a good interface and the call quality is good. It provides a free platform to send texts to customers, which is really helpful. It has given me a good experience for making calls, and I can make inbound and outbound calls easily. It's pretty good for my day-to-day business needs. Review collected by and hosted on G2.com.

I would like to see how many minutes I spend on calls, both outbound and inbound. It would be great to have an email or ticketing system added, which could make it a very good CRM. Also, sometimes the app disconnects automatically when I switch tabs. The mobile app is a bit buggy; it shows texts from two clients in one contact. Also We got told in the start that texts are unlimited but in the month end they always ask us to buy more texts as the limit is exhausted so i did not like that part and i have to pay extra money every month. Review collected by and hosted on G2.com.

The ability to create a new call flow and adding additional phone lines to it. Great ROI. Also, I got quick support for the questions I had. Review collected by and hosted on G2.com.

The interface while is clean, does not feel up to date. Review collected by and hosted on G2.com.

Being able to text clients from the same number, while also saving their numbers, has been great. Review collected by and hosted on G2.com.

Not getting the caller id has been the most difficult. Review collected by and hosted on G2.com.

I like that MightyCall is easy to use, with a simple interface and very attentive and helpful support. Everything really works well. The webphone is what I use the most and it is very easy to use and configure. The initial setup of MightyCall was also super easy and only took me a few minutes. Review collected by and hosted on G2.com.

perhaps a better integration with VPNs Review collected by and hosted on G2.com.