--- title: Microsoft Exchange Reviews meta_title: 'Microsoft Exchange Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 82 reviews by the users' company size, role or industry to find out how Microsoft Exchange works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 82 scale: '5' date_modified: '2026-09-02' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Microsoft Exchange Reviews **Vendor:** Microsoft **Category:** [Email Management Software](https://www.g2.com/categories/email-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 82 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Microsoft Exchange Microsoft Exchange is a comprehensive email and calendaring solution designed to enhance business communication and collaboration. It offers a robust platform that integrates email, calendar, contacts, and tasks, enabling users to manage their communications efficiently. Exchange provides a focused inbox that prioritizes important messages, advanced calendaring features for scheduling, and seamless integration with various devices, ensuring accessibility from virtually anywhere. Its intelligent features adapt to individual work styles, promoting productivity and streamlined workflows. Key Features and Functionality: - Intelligent Inbox: Prioritizes essential emails, reducing clutter and enhancing focus. - Advanced Calendaring: Facilitates efficient scheduling with features like automatic event capture from emails and location-based meeting suggestions. - Anywhere Access: Ensures seamless access to emails, calendars, and contacts across various devices, including desktops, tablets, and smartphones. - Security and Compliance: Offers built-in protection against spam and malware, along with compliance tools to safeguard sensitive information. - Integration with Microsoft 365: Works cohesively with other Microsoft 365 applications, enhancing collaboration and productivity. Primary Value and Solutions Provided: Microsoft Exchange addresses the need for a reliable and secure communication platform in business environments. By offering a unified solution for email and calendaring, it simplifies communication processes, enhances team collaboration, and ensures data security. Its adaptability to various work styles and seamless integration with other tools make it an invaluable asset for organizations aiming to improve efficiency and maintain effective communication channels. ## Microsoft Exchange Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of Microsoft Exchange, enjoying reliable communication and seamless integration with other tools. (6 reviews) - Users find **easy integrations** with Outlook and Microsoft 365 greatly enhance their communication and collaboration experience. (3 reviews) - Users value the **feature-rich capabilities** of Microsoft Exchange, enhancing their email communication and management tasks effectively. (3 reviews) - Users value the **reliable collaboration tools** of Microsoft Exchange, enhancing communication and scheduling seamlessly. (2 reviews) - Users appreciate the **reliable communication** of Microsoft Exchange, enhancing email and calendar collaboration seamlessly with Microsoft 365. (2 reviews) - Users appreciate the **advanced functionality features** of Microsoft Exchange, enhancing email management and collaboration effortlessly. (2 reviews) - Gmail Integration (2 reviews) - Integration Compatibility (2 reviews) - Integrations (2 reviews) - Reliability (2 reviews) **What users dislike:** - Users find MS Exchange **complex to set up** , especially in comparison to the simpler Exchange Online option. (2 reviews) - Users find the **cost of Microsoft Exchange** to be high, despite appreciating its security features. (2 reviews) - Users experience **connectivity issues** with Microsoft Exchange, leading to frustrating sync delays that disrupt workflow. (1 reviews) - Users find the **difficult learning curve** with Microsoft Exchange challenging due to required PowerShell knowledge and limitations. (1 reviews) - Users find the **difficult setup** of MS Exchange on-prem challenging compared to the ease of Exchange Online. (1 reviews) - Email Issues (1 reviews) - Users face challenges due to **Gmail dependency** , requiring advanced knowledge and limiting customization in Microsoft Exchange. (1 reviews) - Lack of Customization (1 reviews) - Users find a **lack of training** necessary, as Microsoft Exchange's complexity requires in-depth knowledge and understanding. (1 reviews) - Latency Issues (1 reviews) ## Microsoft Exchange Reviews ### 1. Comprehensive Review of Microsoft Exchange in Enterprise Environments **Rating:** 5.0/5.0 stars **Reviewed by:** Manash Kumar P. | Assistant Consultant, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 11, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Microsoft Exchange?** One of the biggest strengths of Exchange (especially Exchange Online) is how tightly it integrates with the rest of Microsoft 365. Everything just works together without needing extra setup. Outlook, Teams, OneDrive, and SharePoint are all deeply connected. For example, when I attach a large file in Outlook, it automatically converts it into a OneDrive link, which avoids mailbox size issues and makes sharing much easier. The Teams calendar sync is also seamless, so scheduling meetings with links happens in just a few clicks. Another thing I really appreciate is the built-in security. Exchange is not just an email system—it acts as a strong security layer. Features like spam filtering, malware protection, and email authentication (SPF, DKIM, DMARC) are already in place. On top of that, Defender features like Safe Links and Safe Attachments provide an extra layer of protection. In real scenarios, I’ve seen suspicious emails get blocked before reaching users, and malicious links rewritten and scanned automatically. That’s a huge advantage in enterprise environments. From an admin perspective, mail flow control is very powerful. Using transport rules, you can control exactly how emails behave—like blocking external forwarding, adding disclaimers, or enforcing DLP policies. For example, we can configure a rule so that any email containing sensitive keywords gets encrypted automatically, or add a warning banner when emails go outside the organization. This level of control is very helpful in day-to-day admin work. Exchange mailboxes themselves are also very practical to work with. Features like shared mailboxes, resource mailboxes for meeting rooms, and delegation options are something I’ve used regularly. A common example is assigning assistant access to a manager’s mailbox, where the assistant can read emails, send on behalf, and manage calendars without any friction. Compliance and retention is another area where Exchange really stands out. Integration with Microsoft Purview makes it easy to enforce retention policies, litigation hold, and auditing. Even if a user deletes an email, it can still be recovered if a retention policy is in place. This becomes extremely important in industries like banking, IT, and legal where data retention is mandatory. Also, because it’s Exchange Online, there’s no infrastructure to manage. No patching, no server maintenance—everything is handled by Microsoft. You get high availability, built-in redundancy, and a strong uptime SLA. It takes a lot of operational overhead away from the team. The Outlook + Exchange experience is honestly one of the best. Email sync across devices is smooth, calendar scheduling is very intuitive, and features like conversation view make daily usage easier. Booking a meeting room and adding a Teams link can be done in seconds, which saves a lot of time. From a pricing perspective, I feel it offers good value considering everything that comes bundled—email, security, compliance, and integrations. When you compare it with maintaining on-prem infrastructure or buying multiple standalone tools, it actually turns out to be cost-effective, especially for enterprise environments. Support has also been fairly reliable in my experience. For critical issues, response times are decent, and Microsoft documentation is quite detailed. That said, sometimes support resolution can take time depending on the case complexity, but overall it’s manageable and improves with proper ticket escalation. One more thing worth mentioning is how Microsoft is slowly bringing AI into the ecosystem. With Copilot and intelligent features being integrated across Microsoft 365, there’s a lot of potential for improving email productivity—like summarizing conversations, drafting responses, and helping users manage inboxes more efficiently. It’s still evolving, but definitely a good direction. **What do you dislike about Microsoft Exchange?** 🐢 1. PowerShell Complexity (Learning Curve) Exchange is heavily PowerShell-driven. Many tasks are easier (or only possible) via PowerShell Cmdlets can be long and confusing Troubleshooting Can Be Complex Email issues are multi-layered. Exchange Online Protection (EOP) Defender policies Mail flow rules Connectors DNS records UI Limitations (Admin Portals Split) Management is not fully centralized: Exchange Admin Center (EAC) Microsoft 365 Admin Center Defender Portal Purview 👉 Same task sometimes exists in multiple portals ✅ Example: Mail flow rule → EAC Anti-phishing → Defender Retention → Purview **What problems is Microsoft Exchange solving and how is that benefiting you?** What Problem Microsoft Exchange Solves At its core, Exchange solves enterprise communication challenges. Let’s break it simply 👇 📧 1. Problem: Unstructured & Unreliable Email Communication Before systems like Exchange: Emails could be lost No centralized control Different tools → no consistency ✅ Exchange Solution: Centralized email system Reliable delivery Organized inbox & conversations 👉 Benefit to me: I can trust emails are delivered Easier to manage users and communication 🕒 2. Problem: Poor Scheduling & Collaboration Without a unified system: Manual meeting coordination ❌ Double booking rooms ❌ No shared visibility ❌ ✅ Exchange Solution: Shared calendars Meeting room booking Integration with Teams 👉 Benefit to me: Schedule meetings easily Avoid conflicts One-click Teams meeting setup 🛡️ 3. Problem: Email Security Threats (Phishing, Spam, Malware) Email is the #1 attack vector. Without protection: Phishing emails reach users Malware spreads easily ✅ Exchange Solution (EOP + Defender): Spam filtering Safe links & attachments SPF/DKIM/DMARC validation 👉 Benefit to me: Less risk of security incidents Users are protected automatically ⚙️ 4. Problem: No Control Over Email Behavior Organizations need policies like: Block external forwarding Add disclaimers Protect sensitive data ✅ Exchange Solution: Mail Flow Rules (Transport Rules) DLP integration 👉 Benefit to me: I can enforce company policies Automate actions without manual effort 📜 5. Problem: Compliance & Legal Requirements Companies must: Retain emails for years Provide data for audits/legal cases Without a system → ❌ impossible ✅ Exchange Solution: Retention policies Litigation hold eDiscovery 👉 Benefit to me: Easy compliance management No fear of losing important data 👥 6. Problem: Team Collaboration Challenges Teams need shared access: Shared inboxes Delegation (manager → assistant) ✅ Exchange Solution: Shared mailboxes Send As / Send on Behalf Full access delegation 👉 Benefit to me: Team collaboration becomes smooth No need to share passwords ☁️ 7. Problem: Infrastructure & Maintenance Overhead On-prem email systems required: Servers Patching Backup Downtime handling ✅ Exchange Online Solution: Fully cloud-based Microsoft-managed 👉 Benefit to me: No server maintenance High availability (99.9%) Focus on admin tasks, not hardware ### 2. Impeccable integration with Microsoft 365, seamless collaboration, and advanced security **Rating:** 4.5/5.0 stars **Reviewed by:** Cristian Andres G. | Ingeniero de Soporte Nacional, Business Supplies and Equipment, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** July 22, 2026 **What do you like best about Microsoft Exchange?** Its seamless integration with the Microsoft 365 ecosystem and real-time synchronization of emails, calendars, and contacts across multiple devices, collaborative work tools such as shared calendars and mailboxes, high service availability with constant uptime, and its advanced security measures. **What do you dislike about Microsoft Exchange?** The interruptions due to synchronization issues that occasionally occur with Outlook and mobile devices, the high technical complexity in local management, which requires constant maintenance, patches for critical security vulnerabilities, and demanding license management. **What problems is Microsoft Exchange solving and how is that benefiting you?** Resolve the disorder and fragmentation in business communication by centralizing email, calendars, and contacts on a single secure platform. ### 3. Well-Laid-Out UI, Solid Office Integrations, and Useful AI **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel H. | Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 08, 2026 **What do you like best about Microsoft Exchange?** The UI / UX interface is very well laid out. The integrations with Microsoft Office work well. The performance is pretty good but still dependent on the hardware. The pricing is reasonable. There is good technical support but I rarely need it. And the AI integration is useful. **What do you dislike about Microsoft Exchange?** What I dislike about Microsoft Exchange is that it seems to take a really long time to download email into a local .pst file. **What problems is Microsoft Exchange solving and how is that benefiting you?** Microsoft Exchange is solving the problem of being able to sort email into different folders. ### 4. Secure Email Anywhere with Generous Storage at a Fair Price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 30, 2026 **What do you like best about Microsoft Exchange?** The security it offers for my business is a big plus. I know my emails are secure, and I can access them from anywhere. Also, the 50GB of storage is helpful. The price is fair and affordable for small businesses. **What do you dislike about Microsoft Exchange?** Emails can be slow to appear when I’m using a new device, and searching for older emails sometimes takes a few minutes as well. Overall, I’d really like it to be faster and more responsive. **What problems is Microsoft Exchange solving and how is that benefiting you?** As a business having a professional secured email is crucial. We have to make sure our client are protected as well as our material. Ms Exchange gives this peace of mind. It is a trustworthy system. ### 5. Enterprise messaging depth **Rating:** 4.0/5.0 stars **Reviewed by:** Luca P. | Chief Operations Officer DEQUA Studio | Formerly CTO in MarTech, Marketing and Advertising, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** January 18, 2026 **What do you like best about Microsoft Exchange?** The first thing that stands out in Microsoft Exchange is how intentionally it is built around explicit messaging primitives: recipients, transport, mailbox databases, and client access endpoints. When configuring an environment, that clear separation makes it easier to predict where a change will land and what ripple effects to expect, especially under strict change control. Administration feels at its best when treated as an automation problem. Exchange Management Shell remains the most dependable interface for anything that needs consistency across many objects, and it encourages a mindset where configuration becomes code. In my day to day work, that shows up in repeatable patterns for provisioning shared mailboxes, applying permissions at scale, standardizing address policies, and enforcing naming and attribute conventions. The practical benefit is not “saving clicks”, it is reducing drift, avoiding one-off exceptions, and making it easier to rebuild the same posture in another environment. Identity integration with Active Directory is another strong point when the directory is healthy and well governed. Exchange leans on AD for core recipient attributes and access control, so RBAC and administrative scope boundaries can align with existing enterprise directory policies. I appreciate being able to treat messaging as an extension of directory hygiene rather than a separate identity system with its own rules. In organizations with mature AD operations, this design choice can simplify governance discussions because the same stewardship model can apply. Mail flow engineering is one of the areas where Exchange feels most “enterprise” to me. The connector model gives a concrete and testable way to shape inbound and outbound routing, and mail flow rules provide a powerful policy layer for content handling and conditional enforcement. I also value the troubleshooting surface here: message tracking, queue visibility, and transport logs provide enough detail to reconstruct the journey of a message and understand why it was routed or modified. High availability capabilities are a highlight when properly designed. Exchange supports Database Availability Groups, which replicate mailbox databases across multiple servers and enable database-level failover rather than relying solely on shared storage resilience. From an operational standpoint, this enables maintenance routines that can be executed with less disruption, as long as activation preferences, lag considerations, and network prerequisites are handled with care. Client connectivity can be shaped to match a variety of security and networking requirements, which is useful in real enterprises where “one size fits all” rarely holds. Namespace and certificate strategy still requires deliberate design, but I like that Exchange exposes clear configuration points for internal and external URLs and for controlling which protocols are actually offered. When the environment is configured cleanly, client behavior becomes predictable and support cases become easier to triage. Hybrid capability is another area where Exchange can fit complex realities. Being able to run a coexistence period with mixed mailbox locations is valuable when migrations cannot be completed in a single wave due to legal constraints, application dependencies, or organizational sequencing. In that sense, Exchange does not force a binary decision between fully on premises and fully in the cloud, it can act as a bridge if the architecture is planned properly. On the roadmap side, I also like that Microsoft has continued to ship and position Exchange Server as an actively maintained product line, including the release messaging around Exchange Server Subscription Edition. Even if licensing and lifecycle planning can be contentious, having an explicit forward path matters for teams that must keep certain workloads on premises or in tightly controlled environments. Compliance and governance features are another strength, provided they are implemented intentionally rather than left as defaults. Retention behaviors, mailbox auditing, and discovery-oriented workflows can be structured in a way that supports legal and security requirements without turning operations into a constant firefight. When these controls are defined early, they also reduce the likelihood that teams fall back to unmanaged exports and scattered archives. Operational telemetry is usable, though it benefits from experienced interpretation. Health concepts, service states, and the Windows ecosystem of logs offer enough signal to build monitoring that detects degradation before it becomes a widespread user incident. When paired with certificate expiration tracking, namespace probes, and queue thresholds, it is possible to build a practical early warning system that matches how Exchange actually fails in production. **What do you dislike about Microsoft Exchange?** The management experience also feels split between interfaces. The web admin tools are fine for routine actions, but many advanced tasks are realistically PowerShell-only, and some configuration states are easiest to confirm by querying rather than browsing. I do not mind using PowerShell, but I want the UI to expose the effective configuration more clearly, including defaults and inheritance, so that audits do not require a separate script just to answer basic questions. Complex upgrades and large changes still carry more uncertainty than many teams expect. Even with good documentation, the real-world risk comes from environmental specifics such as old certificates, inconsistent DNS, stale records, or third-party appliances that behave differently after a change. I would like Microsoft to invest further in preflight validation and safer rollback options that reduce the stress of major maintenance events. Third-party integration can be inconsistent, particularly across security gateways, backup tooling, and identity adjacent products. Exchange is common enough that most vendors “support it”, but support does not always mean the defaults are safe or that the integration is observable. I have dealt with cases where a perimeter device rewrites headers, alters TLS characteristics, or affects Autodiscover behavior in a way that looks like an Exchange regression. More explicit network-level diagnostics exposed by Exchange would help isolate whether the platform or an upstream device is responsible. Resource expectations can surprise organizations that treat Exchange like a generic app. Storage latency, memory pressure, and background maintenance behavior can turn into perceived slowness rather than clear errors, which makes the user experience hard to explain and the remediation harder to prioritize. In my view, Exchange would benefit from more prescriptive performance guidance that translates counters and health indicators into clear operational actions. Legacy compatibility is both a feature and a trap. It is convenient to keep older protocols or older authentication patterns available during a transition, but every extra exposed surface area becomes something that must be defended, monitored, and eventually retired. I regularly end up spending project time on “de-legacy” work that is necessary but not exciting, such as disabling unused protocols, tightening connector permissions, and validating that no business-critical workflow silently depends on a weak configuration. I would prefer a more secure-by-default posture that makes legacy enablement a conscious, explicit exception rather than something that lingers. **What problems is Microsoft Exchange solving and how is that benefiting you?** Exchange solves the “messaging as an infrastructure service” problem better than many organizations realize until they operate at scale. It provides a coherent place to manage recipients, delegate access, and align mailbox behavior with directory governance without building custom glue between multiple tools. In environments where email is still a primary workflow backbone, that centralization is valuable because it reduces ambiguity about where policy is enforced. For mail flow, Exchange gives me a way to enforce consistent routing and handling policies across the organization. Instead of relying on each application or team to implement its own outbound logic, connectors and transport rules let policy exist in a single layer that can be reviewed and changed under governance. This is especially useful when different business units have different requirements but still need to share one messaging platform. Exchange is also a practical foundation for controlled SMTP relay patterns. When business applications need to send mail, it is safer to route them through a managed relay with explicit authentication and restrictions than to allow direct outbound internet delivery from many hosts. That design reduces the attack surface, reduces the risk of accidental open relay behavior, and makes it easier to audit where application messages originate. Hybrid and coexistence capability helps when organizational change is staged. Mergers, acquisitions, reorganizations, and long migrations tend to create messy intermediate states, and Exchange can support those states without forcing immediate identity consolidation. The ability to maintain a consistent global address experience and predictable routing during transition periods reduces operational risk and user confusion. From a resilience standpoint, Exchange supports architectures that can tolerate planned maintenance and unplanned component failures. With high availability patterns like Database Availability Groups, mailbox databases can be replicated across servers and activated elsewhere when needed. In practice, this enables a more maintainable posture where server patching and hardware remediation can be done with fewer “all hands” emergency events, as long as failover behavior is tested and operational playbooks exist. Exchange helps operational teams create clear boundaries of responsibility. RBAC and scoped administration allow separation between teams that handle directory operations, messaging operations, and support desk activities. That matters because messaging is sensitive infrastructure, and overly broad access tends to increase risk and decrease accountability. Compliance and governance benefits are meaningful when the organization takes them seriously. Retention handling, auditing, and discovery workflows can be implemented inside the platform so that governance is not dependent on informal habits or unmanaged exports. It also creates a foundation for consistent incident response when security or legal teams need to investigate messaging events. Finally, Exchange provides a predictable integration surface for the Outlook ecosystem and for web access patterns that many organizations still rely on for daily work. When namespaces, certificates, and protocol exposure are designed cleanly, client connectivity becomes stable, supportable, and easier to standardize across different endpoint types and network locations. ### 6. Easy Email Sorting with Seamless Microsoft Suite Integration **Rating:** 3.0/5.0 stars **Reviewed by:** Rachel H. | Director of Workplace Effectiveness and Sustainability, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 21, 2026 **What do you like best about Microsoft Exchange?** Microsoft is our industry standard and we love how it integrates into the general Microsoft suite. It is easy to sort emails and group as needed. **What do you dislike about Microsoft Exchange?** We still find that it can be buggy or crash. Sometimes the search functionality does not work as well as I would expect it to. **What problems is Microsoft Exchange solving and how is that benefiting you?** We all need email! It is a solid email platform that allows us to communicate both internally and externally. ### 7. All-in-One Professional Suite with Email, Calendar, and Strong Security **Rating:** 5.0/5.0 stars **Reviewed by:** Arshiya R. | Personal Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 22, 2026 **What do you like best about Microsoft Exchange?** It’s an all-in-one solution that does everything I need—email hosting, calendar scheduling, and strong security. Overall, it feels like the best choice for staying professional. **What do you dislike about Microsoft Exchange?** Everything feels so perfect to me. There’s honestly nothing about it that I can say I dislike. **What problems is Microsoft Exchange solving and how is that benefiting you?** We have custom domain email ids along with centralized email management. We have meeting schedules along with calendar that can be blocked for calls. ### 8. Smooth Calendar Sync and Consistent Contacts, with Low-Friction Integration **Rating:** 3.0/5.0 stars **Reviewed by:** MONICA S. | Scheduler, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 23, 2026 **What do you like best about Microsoft Exchange?** - Meeting invites sync with calendars instantly - Shared mailboxes and distribution lists are easy to manage - Contacts and groups stay consistent across devices It’s the kind of integration that reduces friction rather than adding more knobs to turn. **What do you dislike about Microsoft Exchange?** - Mail flow rules, connectors, and hybrid setups can be intimidating - Troubleshooting often requires PowerShell, logs, and patience - Small misconfigurations can have big ripple effects It’s not something you casually tinker with. **What problems is Microsoft Exchange solving and how is that benefiting you?** - Your inbox, calendar, and contacts stay perfectly in sync across devices - Meeting invites automatically update your schedule - Shared mailboxes and distribution lists keep teams aligned It reduces the mental overhead of juggling multiple tools. ### 9. Amazing Cloud Email Experience with Microsoft Exchange **Rating:** 5.0/5.0 stars **Reviewed by:** Admin P. | ADMIN- MANAGER, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 23, 2026 **What do you like best about Microsoft Exchange?** Amazing experience with Microsoft Exchange - as it is cloud operated with so many email features. Best for our company, loving it. **What do you dislike about Microsoft Exchange?** Nothing, everything is perfect. No Flaws **What problems is Microsoft Exchange solving and how is that benefiting you?** We can use it on cloud, also meetings can be scheduled with access to Admin as a whole. We can sync many devices when using the same. ### 10. Easy, Intuitive Emailing with Great Folder Organization, excellent product! **Rating:** 5.0/5.0 stars **Reviewed by:** Reed B. | Digital Electronics Technician, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 28, 2026 **What do you like best about Microsoft Exchange?** It makes emailing easy and intuitive. I can make folders to store all my archival emails. Excellent product! **What do you dislike about Microsoft Exchange?** Noting at all comes to mind, it is and excellent product. **What problems is Microsoft Exchange solving and how is that benefiting you?** It helps me keep in touch with my co-workers and provides me with options like a calendar and reminders of upcoming meetings. ### 11. A Leading Suite of Software Programs **Rating:** 4.0/5.0 stars **Reviewed by:** Alex W. | Teacher, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 04, 2026 **What do you like best about Microsoft Exchange?** It is just a leading suite of software programs **What do you dislike about Microsoft Exchange?** Perhaps the price or being mindful if you are on a sub scription **What problems is Microsoft Exchange solving and how is that benefiting you?** it uses and serves as a one stop shop for workplace software and associated communications ### 12. Reliable, Seamless Email and Calendar Management Across the Microsoft Ecosystem **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 09, 2026 **What do you like best about Microsoft Exchange?** Microsoft Exchange is highly reliable and makes managing emails, calendars, and contacts seamless across devices. I really like how it has a smooth integration across the Microsoft ecosystem, making it easy to use for me. **What do you dislike about Microsoft Exchange?** Sometimes the calendars across different emails can get out of sync, making me really confused as to what's going on. It is really tricky to fix these issues. **What problems is Microsoft Exchange solving and how is that benefiting you?** Microsoft exchange allows me to be organized across many different emails and calendars so I don't have to sort everything out manually. ### 13. Feature-Rich Collaboration Tool for Every Team **Rating:** 4.0/5.0 stars **Reviewed by:** Wanda Q. | Adjunct Professor, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 28, 2026 **What do you like best about Microsoft Exchange?** It has a lot of features that make it easier to work with multiple people and for different capacities. **What do you dislike about Microsoft Exchange?** It sometimes freezes and can take up a lot of space **What problems is Microsoft Exchange solving and how is that benefiting you?** They constantly update for bugs. ### 14. Reliable Email and Seamless Integration with Microsoft 365 **Rating:** 4.0/5.0 stars **Reviewed by:** Mandla N. | IT manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 18, 2025 **What do you like best about Microsoft Exchange?** What I like best about Microsoft Exchange is how reliable it is for email and calendars, and how easily it integrates with Outlook and the rest of Microsoft 365, making day to day communication and colabaration much easier. **What do you dislike about Microsoft Exchange?** I dont have anything I dislike about MS Exchange **What problems is Microsoft Exchange solving and how is that benefiting you?** Microsoft Exchange helps fix messy email, calander, and meeting scheduling problems by keeping everything secure and in one place, which makes it way easier for people to communicate and get work done without stuff breaking all the time. ### 15. Strong Data Protection with Anti-Spam and Multi-Factor Authentication **Rating:** 5.0/5.0 stars **Reviewed by:** Nirmal B. | IT Analyst, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 28, 2026 **What do you like best about Microsoft Exchange?** Microsoft Exchange provides strong data protection because it includes anti-spam features and also offers multi-factor authentication. **What do you dislike about Microsoft Exchange?** MS Exchange is difficult to set up in an on-prem environment, and patching also takes a long time. **What problems is Microsoft Exchange solving and how is that benefiting you?** Since my company works in a cloud environment, MS Exchange is the best fit for us. Our data stays secure with the help of DLP policies, and it also removes the need for additional hardware components in our company. ### 16. MS Exchange - The only mail and calendaring product you need **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan Y. | System Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 16, 2025 **What do you like best about Microsoft Exchange?** Exchange is a fully feature rich system for email communication, scheduling, contact management, and task tracking. Integration with Windows and other MS products such as Active Directory. Lots of documentation online and customer support is good for Exchange. **What do you dislike about Microsoft Exchange?** MS Exchange on-prem is not easy to setup. Very complex compared to Exchange Online. **What problems is Microsoft Exchange solving and how is that benefiting you?** Years ago we migrated to Exchange from Lotus Notes due to security compliance, AD integration, more features and a better end user experience. ### 17. Seamless Email, Contacts, and Calendar Sync **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 09, 2026 **What do you like best about Microsoft Exchange?** It enables synchronized email, contacts, and calendar scheduling. **What do you dislike about Microsoft Exchange?** Setting it up and managing it both require significant technical expertise. **What problems is Microsoft Exchange solving and how is that benefiting you?** I like that I’m able to use one software for many different aspects. ### 18. Microsoft Exchange 2019 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Shreeram R. | Senior Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 07, 2025 **What do you like best about Microsoft Exchange?** The one of the best messaging system ever came across. Easy to deploy, easy to manage, easy to use, overall it changed the messaging landscape in the last two decades. It has got awesome features as compared to its competitors as well as easy to integrate with other third-party applications. **What do you dislike about Microsoft Exchange?** Nothing. I want this product to be there for another decades. **What problems is Microsoft Exchange solving and how is that benefiting you?** Microsoft Exchange is an awesome messaging platform, which caters to any type of organization as well as the compliances. ### 19. Powerful Communication Tool, Slightly Complex **Rating:** 0.0/5.0 stars **Reviewed by:** Fiorindo D. | DevSecOps, Retail, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 07, 2025 **What do you like best about Microsoft Exchange?** I like how Microsoft Exchange provides reliable, secure email with seamless calendar and contact syncing across devices. **What do you dislike about Microsoft Exchange?** Occasionally, sync delays or Outlook connectivity issues interrupt workflow, even with a stable network. **What problems is Microsoft Exchange solving and how is that benefiting you?** Exchange centralizes our email, calendar, and contacts, which eliminates communication gaps and keeps our team aligned. This improves coordination and reduces the time spent managing multiple tools. ### 20. Monitor user mailboxes and resolve issues in an instant **Rating:** 5.0/5.0 stars **Reviewed by:** Amarpal S. | Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** January 18, 2026 **What do you like best about Microsoft Exchange?** I can monitor users' mailboxes and fix issues. **What do you dislike about Microsoft Exchange?** Sometimes it is very slow and getting more delayed. **What problems is Microsoft Exchange solving and how is that benefiting you?** Maintain the mailboxes and licenses ### 21. I use Microsoft Exchange every day **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 07, 2025 **What do you like best about Microsoft Exchange?** Exchange is easy and just works. I really enjoy the ease of use of Microsoft Exchange. I use it daily and have zero issues with it. It works on every platform. **What do you dislike about Microsoft Exchange?** The only downside is the cost but it's worth it for the security features. **What problems is Microsoft Exchange solving and how is that benefiting you?** Day to day commutation with my team and clients ### 22. Enterprise email Done right **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew V. | IT Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 01, 2025 **What do you like best about Microsoft Exchange?** we use the cloud based which is very convenient. Coordination of email, calendar and contacts across all devices **What do you dislike about Microsoft Exchange?** The licenses can be expensive which is one of the things I don't like about MS exchange **What problems is Microsoft Exchange solving and how is that benefiting you?** This solves the problem of managing email calendars and your contacts in 1 environment. ### 23. Not as I expected **Rating:** 2.5/5.0 stars **Reviewed by:** Richard H. | Sole proprietor, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 03, 2025 **What do you like best about Microsoft Exchange?** Wasn't what was expected and didn't last long. **What do you dislike about Microsoft Exchange?** It was just the same old thing. Nothing impressed me **What problems is Microsoft Exchange solving and how is that benefiting you?** It was no benefit for me . ### 24. Perfect Mail Suite **Rating:** 4.5/5.0 stars **Reviewed by:** Victor P. | Regional Manager, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 10, 2025 **What do you like best about Microsoft Exchange?** Excellent for teamwork, collaboration, and task programming **What do you dislike about Microsoft Exchange?** The new version does not allow working with local storage folders **What problems is Microsoft Exchange solving and how is that benefiting you?** Task programming and delegation of responsibilities ### 25. Boost your Organizations Email Security with Microsoft Exchange Online **Rating:** 5.0/5.0 stars **Reviewed by:** Mayuri P. | Microsoft Security Consultant, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 23, 2024 **What do you like best about Microsoft Exchange?** We have been using this product for years in our organization and I would say it is one of the good tools that lets you access emails on Outlook, Outlook on the web, Outlook mobile by connecting to the Exchange Online service. It has advanced features like shared mailboxes, shared calendars. There are so many good features in Exchange Online out of which I like mail flow, migration, insights, organization, transport rules, anti-spam, anti-malware, anti-phishing protection on emails, roles, reports, available in Exchange admin center. Administrators can manage the admin tasks from this easy to use and user-friendly Exchange admin center. **What do you dislike about Microsoft Exchange?** Advanced configurations in Exchange admin center require significant knowledge on PowerShell as it requires expertise to perform or automate some tasks, limited customization options available, it has storage limits when it comes to the shared mailboxes according to the plan chosen, dependency on good network to deploy the features. **What problems is Microsoft Exchange solving and how is that benefiting you?** It has a centralized admin center and dashboard with all advanced features available that can help you to protect the emails across the organization. It securely transfers the emails from source to destination. Also, it offers the flexibility to access the emails from different platforms on Outlook, Outlook on the web, Outlook mobile app. Granular transport rules that help us to configure the rules according to different conditions and better protect and enhance the security for emails. Mail flow lets us search for the emails across organization users and for investigation purposes that helps administrators in investigation activities. It has native anti-spam, anti-malware, anti-phishing protection that adds a cherry on top for this product to consider in the first place for organization's email security. These features help us to detect, protect, investigate the email attacks and boost email security for our organization. ### 26. First enterprise email server **Rating:** 4.5/5.0 stars **Reviewed by:** Cyril M. | IT Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** February 28, 2025 **What do you like best about Microsoft Exchange?** Exchange is very comprehensive and adapts from medium to very large businesses. **What do you dislike about Microsoft Exchange?** Heavy use of resources necessary for the service when other messaging services are much less demanding. **What problems is Microsoft Exchange solving and how is that benefiting you?** Centralized email management. Reception/Sending. We also use it as a secure SMTP relay. ### 27. Exchange Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 10, 2025 **What do you like best about Microsoft Exchange?** It is our main email management in Microsoft. We use it across the business and we have a lot of control over it. **What do you dislike about Microsoft Exchange?** Sometimes there is delays and now we are on Exchange online there is more PowerShell based management. **What problems is Microsoft Exchange solving and how is that benefiting you?** We have a lot of email flow, rules set and required due to sensitivity of information and Microsoft exchange can accommodate for that. ### 28. Exchange is the top email tool for business **Rating:** 5.0/5.0 stars **Reviewed by:** David Alejandro C. | Desktop and network consultant, Information Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 14, 2024 **What do you like best about Microsoft Exchange?** Microsoft Exchange is easy to use, intuitive, and fast compared to other email products. It lets you manage absolutely anything for all of your users. It's easy to implement and doesn't require full expertise. Microsoft provides an amazing support system and is very helpful. **What do you dislike about Microsoft Exchange?** It's a little bit expensive, but it's for the full features available in the admin platform, as well as the availability of their systems. To fully exploit the features, you need an expert to know how to manage the portal. **What problems is Microsoft Exchange solving and how is that benefiting you?** Helps a lot to manage the company's email system, and users find this tool very helpful and fast. ### 29. Has come a long way **Rating:** 4.5/5.0 stars **Reviewed by:** Byron C. | IT Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 19, 2024 **What do you like best about Microsoft Exchange?** Very powerful, allows for a lot of scripting, which in turn is complemented with a lot of features. It plays well with the majority of other platforms **What do you dislike about Microsoft Exchange?** The Cumulative service packs, sometimes causes issues and unless you have a cluster, you have to bring down your environment **What problems is Microsoft Exchange solving and how is that benefiting you?** It allows me to keep my email system in-house. I can keep all my data local to my infrastructure and not have anything in the cloud ### 30. Microsoft Exchange is one of the best message platforms for sending or receiving email messages. **Rating:** 5.0/5.0 stars **Reviewed by:** Kush Kumar K. | System Engineer, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 03, 2024 **What do you like best about Microsoft Exchange?** Microsoft Exchange is one of the best platforms for email messaging. The best features of Exchange can be used on-premises, in the cloud, or in a hybrid environment. Microsoft provides security from malware, anti-phishing, or spoofing emails. They have their own dedicated security services, which is Microsoft Defender. **What do you dislike about Microsoft Exchange?** I don't think there are any limitations in Microsoft Exchange. Microsoft Exchange is always the best because it is always updated. **What problems is Microsoft Exchange solving and how is that benefiting you?** Being a Microsoft Exchange Administrator, I manage all M365 related tasks like message tracing, releasing quarantined emails, managing licenses, managing distribution groups, shared mailboxes, security groups, as well as user mailboxes. Troubleshooting of auto-reply, Outlook profile-related issues, creating and deleting shared mailboxes, DL, SM. Microsoft also provides technical support. ### 31. Email server to the world **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed A. | Imaging and Printing Business unit manager, Retail, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 29, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Microsoft Exchange?** it's easy to use it, easy to implement, I'm using it on daily base, it has very lrge number of features, it's very easy to integrate with other applications. customer support team is very profissional **What do you dislike about Microsoft Exchange?** I can't find any thing to be missed. it's complete enterprise mail server **What problems is Microsoft Exchange solving and how is that benefiting you?** we needed an email server to use in our organization ### 32. A feature rich Email Service for all! **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmit Singh J. | CEO & Technology Specialist, Information Technology and Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 28, 2023 **What do you like best about Microsoft Exchange?** Microsoft Exchange offers extensive control over and security features. Its proprietary ActiveSync protocol is very efficient. Not only this its full of features such as Shared Mailboxes, Archiving and lot more. **What do you dislike about Microsoft Exchange?** A little too complex. Although Microsoft makes user-friendly software, setting up an exchange server is still not easy. Requires knowledge of many other domains and is best done by a team of individuals, making it quite expensive for small businesses. **What problems is Microsoft Exchange solving and how is that benefiting you?** Email communication and collaboration, calendering, archiving of old data, large attachments, keeping a check over employee mailboxes by the HR and other departments for ensuring compliance, and a lot more is conveniently provided by Microsoft Exchange Mail services. ### 33. Experience working as an Exchange Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 20, 2023 **What do you like best about Microsoft Exchange?** MS Exchange is very easy to use for an admin. We can manage user accounts/shared mailboxes/service accounts/Distribution lists all from one portal. We can check licenses, assign permissions with ease. Pretty straight forward and user friendly. **What do you dislike about Microsoft Exchange?** Sometimes it takes a while to sync the changes with Powershell so we end up wasting time in between. **What problems is Microsoft Exchange solving and how is that benefiting you?** As an admin, we can easily manage user accounts and licenses. Also manages Shared mailboxes/Distribution lists/Conference rooms/M365 Groups and delegations and permissions managed from the same portal as well. ### 34. Popular choice for businesses and organizations. **Rating:** 4.5/5.0 stars **Reviewed by:** Sajad Ahmmad M. | Senior Support Specialist, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 31, 2023 **What do you like best about Microsoft Exchange?** Enhanced security: Windows Server 2019 new security features, which helps protect servers from malware and other threats. Server 2019 is more efficient and performs better. We can scale up to meet the needs of even the most demanding workloads. We can manage servers more efficiently using a new PowerShell module, a new graphical management console, and a new cloud-based management portal. **What do you dislike about Microsoft Exchange?** it is expensive and complex to manage. Not all features are available that are available in other editions it should provide more UI features. Some third-party software applications are not fully optimized or compatible with this version. **What problems is Microsoft Exchange solving and how is that benefiting you?** In server 2019, various performance enhancements like Storage Spaces Direct provide scalable and highly available storage solutions using commodity hardware. Server 2019 provides a more secure environment for server Infrastructure. It comes with Windows Admin Center, that provides centralized interface for managing servers, clusters, virtual machines, and hyper-converged infrastructure. ### 35. Seamless Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Abhinav S. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 16, 2023 **What do you like best about Microsoft Exchange?** The Exchange Online Services and data loss encryption were of great help in our business, and it helped us in setting other servers configuration and now I feel things are better for our small business **What do you dislike about Microsoft Exchange?** Sometimes the MFA and Single Sign-in ask for more and more authentication, which makes it time-consuming to setup things if we are in a hurry or have a meeting. Please see to it. **What problems is Microsoft Exchange solving and how is that benefiting you?** The problem it is solving is 1. Everything is accessed in one place which helps in filling the time gaps, and 2. It helps in segregating a lot of email accounts and Mail Flow is something that helps us more. ### 36. Product is very smooth, with minimal issues. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 13, 2024 **What do you like best about Microsoft Exchange?** Seamless experience. GUI is good and also has easy to use PS commands. **What do you dislike about Microsoft Exchange?** Pricing is at higher end, which can be reduced. **What problems is Microsoft Exchange solving and how is that benefiting you?** It offers easy management of all the mailboxes for a company. ### 37. Smooth, Fast & Quick TAT for my Business need. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 14, 2023 **What do you like best about Microsoft Exchange?** I can easily share documents stored in OneDrive for Business in an on-premises SharePoint server instead of attaching files to messages. Overall, the Microsoft exchange server proves to be a handy boon. **What do you dislike about Microsoft Exchange?** The only thing that is didn't like about Microsoft Exchange Server 2019 is the maximum size of a message received here is 10 MB; also, the maximum size of a message that can be sent is the same 10 MB. Whereas the maximum number of recipients in a message is limited to 500. **What problems is Microsoft Exchange solving and how is that benefiting you?** Microsoft Exchange Server 2019 is helping me in various ways like-

Collects Your Contacts in One Place
Data Loss Prevention Features
Apps for Office Integration
Single Interface for eDiscovery
Quick Management of Messaging Systems
Save Most Important Data in One Place
Move to the Cloud Your Way
User Collaboration ### 38. One stop place for change management **Rating:** 5.0/5.0 stars **Reviewed by:** Saikat B. | Technical Support Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 22, 2023 **What do you like best about Microsoft Exchange?** In the constant change environment Microsoft exchange gives an individual with a platform to execute job ideas into reality with hyper realistic Environment to work with Data and manage them with mind blogging accuracy. It's a revolutionary app of 21st century where data acts as a pivot and Microsoft exchange server is what that holds the whole scale **What do you dislike about Microsoft Exchange?** There is nothing to dislike about the Exchange server because of its evolving architecture. **What problems is Microsoft Exchange solving and how is that benefiting you?** The data security along with the evolving environment with constant changes which adds to users ease makes it a game changer and marks it's a safe place for organization's to work upon. As an individual its search enginer support helps to organize the mail chains and makes it Hassel free. ### 39. Nothing beats Exchange Service email protocol **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony C. | System Engineer / Team Leader of Info Technologies, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 11, 2023 **What do you like best about Microsoft Exchange?** Exchange Server 2019 is a reliable, solid, and robust email server I've handled and maintained. **What do you dislike about Microsoft Exchange?** You need to have deep knowledge of how to maintain it. It is a complex service that requires delicate and thorough understanding to ensure it will work as expected. **What problems is Microsoft Exchange solving and how is that benefiting you?** It solves the deficiency of email protocols such as; POP3, IMAP and Exchange Active Sync. Exchange Service combines all email protocols that give stability and efficiency. Exchange Server 2019 solves the downtime issue dealing with only one email host, by using DAG, you can have multiple servers that work together as one. ### 40. Unified Communications integration with Microsoft Exchange **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 21, 2023 **What do you like best about Microsoft Exchange?** Unified Communications integration with Microsoft Exchange was a breeze. Voicemails show up in email box and transcripts are also available. Administrators need to be aware of certificate longevity periods and promptly update the certificates on yearly basis. **What do you dislike about Microsoft Exchange?** Exchange online services could be a pain to configure. **What problems is Microsoft Exchange solving and how is that benefiting you?** Exchange is a must have email service that each organization should be running ### 41. No real competition of MS exchange **Rating:** 5.0/5.0 stars **Reviewed by:** Ekta S. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 29, 2023 **What do you like best about Microsoft Exchange?** Extensive set of features where you can configure rules based on multiple criteria and in-built enterprise-grade security with cloud storage and on-premise capabilities makes it the most unique and user-friendly email server **What do you dislike about Microsoft Exchange?** I have worked with MS exchange since last 15 years but every time I thought that this feature should have been there Microsoft was already planning it and released within few months. **What problems is Microsoft Exchange solving and how is that benefiting you?** Enterprise email solutions Email security Robust email exchange mechanism Lots of built-in integration options User-friendly UI and CLI options to configure Ease of configuration ### 42. Microsoft Exchange Server **Rating:** 4.0/5.0 stars **Reviewed by:** Rohit S. | Service Desk Specialist, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 09, 2023 **What do you like best about Microsoft Exchange?** It's security features which gave advanced secure authentication protocol, malware protection and data loss prevention. It provide good speed improvement and scalability, marking it easier to manage large mailbox and accommodate large number of users. As **What do you dislike about Microsoft Exchange?** It is very complex to setup and manage specially for organizations without dedicated IT staff. It is a licensed product. The cost is very high and maintenance is also high. It requires specific hardware and it is limited cloud integration. **What problems is Microsoft Exchange solving and how is that benefiting you?** Benefits - Efficient mail management. It has enhanced security and provides various tools to protect our service and malware scanning. It provides hybrid deployment which enables organizations to seamlessly integrate their on-premises exchange infrastructure with cloud-based solutions. ### 43. Exchange Server 2019 Easy to manage **Rating:** 4.5/5.0 stars **Reviewed by:** Farrukh Ali Q. | Information Technology System Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 21, 2023 **What do you like best about Microsoft Exchange?** Microsoft Exchange 2019 Server is also easy to configure and manage. I am using it for on-premises solutions, and I have configured Exchange as a multitenant environment to host most of the client's mailboxes. **What do you dislike about Microsoft Exchange?** Security Patches and the cumulative update should be automatically updated within Microsoft Windows Server Environment, last year I got an issue, and my exchange server went down because my cumulative patch was not up-to-date. **What problems is Microsoft Exchange solving and how is that benefiting you?** Microsoft Exchange Server 2019 is an Email tool for large enterprise businesses that makes their Emailing system quickly and efficiently manageable and easy to troubleshoot. Also, most of the known issues can be fixed with the help of a support forum. ### 44. Seamless server **Rating:** 5.0/5.0 stars **Reviewed by:** Megha G. | Human Resources Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 19, 2023 **What do you like best about Microsoft Exchange?** MES 2019 is the best exchange server I have used in my whole career. It is the most unique and simple server one can use to fulfill his requirements. Recommended for everyone **What do you dislike about Microsoft Exchange?** There is nothing to dislike in this exchange server as this is a seamless and extraordinary server I have seen in my entire career of almost 20 years. So, use this without a doubt **What problems is Microsoft Exchange solving and how is that benefiting you?** I am not that technical but still it solves our email backup and sync quite smoothly as compared to other servers. Just wow is my word for this server. Keep rocking ### 45. Awesome Service **Rating:** 5.0/5.0 stars **Reviewed by:** Tarun K. | Cloud and Infra Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 18, 2023 **What do you like best about Microsoft Exchange?** It helped grow business with pace and helps your organization internal connectivity to be productive during your work. It also helps connecting overseas. It is the best **What do you dislike about Microsoft Exchange?** Nothing as such as it has all the features which one require to achieve its goals and connectivity within the organization. Even it's very easy to install, configure and use. **What problems is Microsoft Exchange solving and how is that benefiting you?** A lot issues even I can't name them. It's the best exchange server we have used so far. It helps syncing the email very fast and effectively. It is the best for every organization. ### 46. Exchange 2019 On Premise **Rating:** 4.0/5.0 stars **Reviewed by:** Mike B. | IT Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 18, 2023 **What do you like best about Microsoft Exchange?** Exchange 2019 continues Microsoft's ongoing commitment to improving Exchange. The service runs efficiently and once setup was finished has been easy to maintain for our small environment. The more efficient database changes with the current versions of Exchange is helpful with keeping other server resources still open. **What do you dislike about Microsoft Exchange?** I have not found any major dislikes with Exchange 2019. It continues Microsoft's improvements to products as they release new versions. **What problems is Microsoft Exchange solving and how is that benefiting you?** Exchange 2019 was the more cost effective solution for our small setup rather than paying for hosted Exchange services due to still needing an on premise server for other needs. ### 47. Go and explore Microsoft Exchange server 2019 **Rating:** 5.0/5.0 stars **Reviewed by:** Sindhura K. | Associate Consultant, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 19, 2023 **What do you like best about Microsoft Exchange?** This is a mail server and calendaring server. It's very useful in Windows OS and allows easy login within seconds from mobile or any system. I like it. **What do you dislike about Microsoft Exchange?** No dislikes. It's very useful and aims to expand in all aspects for users and companies. **What problems is Microsoft Exchange solving and how is that benefiting you?** It's very easy to use, and we can easily filter out the calendar as well. ### 48. Efficient Communication using Microsoft Exchange Server 2019 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 17, 2023 **What do you like best about Microsoft Exchange?** robust and reliable platform that continues to serve as the backbone for efficient email communication and collaboration in the business world. standout features of Exchange Server 2019 is its enhanced security measures. With the growing concerns surrounding data breaches and cyber threats **What do you dislike about Microsoft Exchange?** One notable factor is the hardware requirements. Upgrading to the latest version may necessitate investing in updated infrastructure, particularly if migrating from older versions. **What problems is Microsoft Exchange solving and how is that benefiting you?** It provides a robust and reliable platform that continues to serve as the backbone for efficient email communication and collaboration in the business world. ### 49. Unparalleled Security and enhanced performance on the search component to index bigger files **Rating:** 5.0/5.0 stars **Reviewed by:** Deboleena M. | Business Unit Director - Staff Augmentation, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 24, 2023 **What do you like best about Microsoft Exchange?** The Security, Scale and Performance improvements introduced by Microsoft Exchange Server 2019 is definitely unparalleled **What do you dislike about Microsoft Exchange?** The system is a bit complex with a steep learning curve **What problems is Microsoft Exchange solving and how is that benefiting you?** Outlook on the web (formerly known as Outlook Web App) and Document Collaboration are the 2 biggest areas I am benefiting from ### 50. Easy to configure **Rating:** 4.5/5.0 stars **Reviewed by:** Aman S. | Server Administrator, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 27, 2023 **What do you like best about Microsoft Exchange?** At user hand easy to configure with important security policy. Which make smooth to use **What do you dislike about Microsoft Exchange?** There is nothing for my hand. Which I do not like **What problems is Microsoft Exchange solving and how is that benefiting you?** Administrator interface is now more easy to use in which we all option at one portal ## Microsoft Exchange Discussions - [Which of below is de emphasized features of Exchange 2019?](https://www.g2.com/discussions/which-of-below-is-de-emphasized-features-of-exchange-2019) - [What is Microsoft Exchange Server used for?](https://www.g2.com/discussions/what-is-microsoft-exchange-server-used-for) - [What are the features of Microsoft Exchange?](https://www.g2.com/discussions/what-are-the-features-of-microsoft-exchange) - [What new feature of Exchange 2019 includes?](https://www.g2.com/discussions/what-new-feature-of-exchange-2019-includes) - [View Microsoft Exchange pricing details and edition comparison](https://www.g2.com/products/microsoft-microsoft-exchange/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-14+16%3A29%3A26+-0500&secure%5Bsession_id%5D=d866bab2-cc34-40d2-aa06-e9979bac98ab&secure%5Btoken%5D=caa6194f645be60fd2c60bd3c3a2524d8e2a317badec203283bb01592ccf387f&format=llm_user) ## Microsoft Exchange Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Phishing Protection - Threat Response - Domain Check - Security Auditing - AI/Machine Learning - Third-Party Integrations - AI Copilot - Reporting/Analytics - Anomaly/Malware Detection - SURLB/URIBL Filtering - Activity Dashboard - Scheduled/Automated Reports - For MSPs - Whitelisting/Blacklisting - Fraud Detection - Spam Blocker - Spam Quarantine - API - Data Leak Prevention - Encryption - Audit Trail - Real-Time Monitoring - Spam Analysis - Policy Management - Alerts/Escalation - Email Management - Vulnerability Scanning - Generative AI - Threat Protection - Email Attachment Protection - Email Filtering - Two-Factor Authentication **Functionality** - Anti-Spam - Anti-Malware - Anti-Phishing - SURLB/URIBL Filtering - Quarantine - Outbound Email Monitoring - Advanced Threat Intelligence/Protection - Archiving - Reporting - On-prem deployment - Email Attachment Protection - Phishing Protection - Single Sign On - Email Monitoring - Real-Time Monitoring **Sorting & Filtering** - Attachment Search - Tags - AI Sorting - Predefined Rules **Integrations** - Microsoft Outlook Integration - Gmail Integration - Apple Calendar Integration - Social Media Integration - Third-Party Integrations **Agentic AI - Secure Email Gateway** - Proactive Assistance **Additional Functionality** - Activity Dashboard - Audit Trail - Allow/Block List - Generative AI - Vulnerability Scanning - Active Directory Integration - Threat Response - Search - Intrusion Detection System - Compliance Management - Spam Blocker - Encryption - Data Verification - Audit Management - Alerts/Escalation - Policy Management - Customizable Reports - Archiving & Retention - Data Synchronization - Activity Tracking - Microsoft Outlook Integration - SSL Security - Secure Login - Third-Party Integrations - Spam Detection - Real-Time Notifications - Scheduled/Automated Reports - Email Tracking - Fraud Detection - Event Logs - Data Retention Management - Backup and Recovery - Threat Intelligence - Whitelisting/Blacklisting - Data Import/Export - Two-Factor Authentication - Reporting & Statistics - Anti Virus - Data Loss Prevention - Risk Alerts - Access Controls/Permissions - Password Management - AI Copilot - Authentication **Time Management** - Unified Inbox - Email Automation - Snooze **Generative AI** - AI Text Generation - AI Text-to-Speech - AI Text Summarization - Generative AI **Agentic AI - Email Management** - Autonomous Task Execution - Cross-system Integration **Additional Functionality** - Whitelisting/Blacklisting - Customizable Fields - Signature Management - Shared Inboxes - Email Distribution - Prioritization - Customizable Forms - AI Copilot - Mobile App - Routing - Activity Dashboard - Collaboration Tools - Inbox Management - Queue Management - Drag & Drop - Contact Management - Email Marketing - Data Recovery - Archiving & Retention - Real-Time Monitoring - Autoresponders - Multiple User Accounts - API - Real-Time Analytics - Customer Segmentation - Search/Filter - Support Ticket Management - Canned Responses - Workflow Management - Reporting/Analytics - Chat/Messaging - Response Management - Email Templates - Email Monitoring - Campaign Management - Email Tracking - Access Controls/Permissions - Spam Blocker - Alerts/Notifications - Customizable Templates - Real-Time Reporting - Tagging - Campaign Analytics - Workflow Automation ## Top Microsoft Exchange Alternatives - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews) - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) - 4.4/5.0 (352 reviews) - [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) - 4.7/5.0 (1,273 reviews)