--- title: Microsoft Dynamics CRM Adapter for SAP CPI Reviews meta_title: 'Microsoft Dynamics CRM Adapter for SAP CPI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Microsoft Dynamics CRM Adapter for SAP CPI works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 12 scale: '5' date_modified: '2026-07-12' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Microsoft Dynamics CRM Adapter for SAP CPI Reviews **Vendor:** Advantco International **Category:** [Other ERP Software](https://www.g2.com/categories/other-erp) **Average Rating:** 4.2/5.0 **Total Reviews:** 12 ## About Microsoft Dynamics CRM Adapter for SAP CPI The MS Dynamics CRM Adapter is Certified as powered by the SAP NetWeaver® technology platform which helps ensure that the Adapter integrates and works well with SAP applications. Solutions powered by SAP NetWeaver can be more quickly and easily integrated into SAP solution environments. ## Microsoft Dynamics CRM Adapter for SAP CPI Reviews ### 1. Easy Data Flow: Connect Dynamics CRM & SAP CPI **Rating:** 5.0/5.0 stars **Reviewed by:** Harshal K. | SAP PP/QM Consultant , Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Microsoft Dynamics CRM Adapter for SAP CPI?** The Microsoft Dynamics CRM Adapter for SAP CPI makes connecting these two systems easier. It helps you: 1.Find data in Dynamics CRM quickly. 2. Pull or push data in different ways, depending on your needs. 3.Securely connect the two systems. **What do you dislike about Microsoft Dynamics CRM Adapter for SAP CPI?** Maybe not much to dislike, but some things to consider: Not many user reviews out there.Finding detailed instructions might be tricky.Needs another system (SAP CPI) to work. **What problems is Microsoft Dynamics CRM Adapter for SAP CPI solving and how is that benefiting you?** The adapter isn't for you directly. It helps companies connect their customer data (Dynamics CRM) with other business systems (SAP) automatically. This saves them time and avoids errors. ### 2. Microsoft Dynamics Review **Rating:** 4.0/5.0 stars **Reviewed by:** Samalla V. | Accounts executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2022 **What do you like best about Microsoft Dynamics CRM Adapter for SAP CPI?** Its feature to provide all details about the tasks, skills and tools required to accomplish the tasks is very helpful. Assigning and planning the tasks is fully automated. Its reporting capabilities are great with loads of information about the tasks and skills. the interface is very friendly with simple navigation. **What do you dislike about Microsoft Dynamics CRM Adapter for SAP CPI?** there are no things to dislike but the Handling and logging of all inbound, outbound and call logs **What problems is Microsoft Dynamics CRM Adapter for SAP CPI solving and how is that benefiting you?** Excellent connectivity between departments for enhanced outcomes.providing management capabilities around several departments ### 3. CRM is a great data organizer **Rating:** 4.0/5.0 stars **Reviewed by:** Perla R. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Microsoft Dynamics CRM Adapter for SAP CPI?** I like that we can organize data based on our company fields. I like the easiness of running and pulling reports into excel. It helps develop reports quickly and efficiently. **What do you dislike about Microsoft Dynamics CRM Adapter for SAP CPI?** I dislike that you can do so much with the data in CRM that you never stop working with more. That is a good problem to have, but it gets complicated once you see all you can do. **What problems is Microsoft Dynamics CRM Adapter for SAP CPI solving and how is that benefiting you?** We are running data faster and keeping track of numbers and reports. We are getting great use as a team with clear data. Performance is way better. ### 4. ERP with good user interface but customization should be improved **Rating:** 3.0/5.0 stars **Reviewed by:** Pruthviraj S. | Senior Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2021 **What do you like best about Microsoft Dynamics CRM Adapter for SAP CPI?** The automation feature it has when we input the data is just amazing. **What do you dislike about Microsoft Dynamics CRM Adapter for SAP CPI?** Again, the customization option is not up to the mark, like we need to be customized. **Recommendations to others considering Microsoft Dynamics CRM Adapter for SAP CPI:** If another entity is small in size, utilization will not be at full potential. So if the entity size is large, this ERP does its purpose with minimal human intervention. **What problems is Microsoft Dynamics CRM Adapter for SAP CPI solving and how is that benefiting you?** We are managing our sales, help desk services as well as marketing in this ERP. Automation benefit is the vital thing that this ERP enjoys. ### 5. Recommend **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2022 **What do you like best about Microsoft Dynamics CRM Adapter for SAP CPI?** The best what I like about this software its functions and ease of navigation. It is easy to locate the needed function or tool and utilize it to make an effective result. **What do you dislike about Microsoft Dynamics CRM Adapter for SAP CPI?** The least what I like about this software is the cost itself. In today's comparative market, there is always an option to improve cost and be better off in a specific area. **What problems is Microsoft Dynamics CRM Adapter for SAP CPI solving and how is that benefiting you?** There are were no problems with the adapter, and I do recommend Microsoft Dynamics CRM Adaptor for technical protocols which are used to connect a sender or receiver to the tenant. ### 6. Great overall experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Microsoft Dynamics CRM Adapter for SAP CPI?** It has seamless integrations with Microsoft 365, Power BI, and other Dynamics 365 CRM apps. It has excellent user interface and flexible configuration at setup **What do you dislike about Microsoft Dynamics CRM Adapter for SAP CPI?** It has a tough learning curve when using at first, and the functionality requires businesses with many needs to purchase several modules **Recommendations to others considering Microsoft Dynamics CRM Adapter for SAP CPI:** The learning curve when using this software is tough. But if you stick with it, the pros and efficiency outweigh the cons **What problems is Microsoft Dynamics CRM Adapter for SAP CPI solving and how is that benefiting you?** It has provided multiple management capabilities across several departments at a previous company ### 7. Couldn’t do business without Microsoft **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2021 **What do you like best about Microsoft Dynamics CRM Adapter for SAP CPI?** I like the efficiency and ease of use. We are incredibly busy and we need products that can keep up with our demand ! **What do you dislike about Microsoft Dynamics CRM Adapter for SAP CPI?** Nothing at this time. Very pleased with performance at this time **Recommendations to others considering Microsoft Dynamics CRM Adapter for SAP CPI:** Give it a try and you will be pleasantly surprised with the results. We love it and it has increased efficiency **What problems is Microsoft Dynamics CRM Adapter for SAP CPI solving and how is that benefiting you?** The efficiency and organization are vital to our day to day business needs and changes . ### 8. User-Friendly Product **Rating:** 4.0/5.0 stars **Reviewed by:** Nazlin P. | Associate Director of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Microsoft Dynamics CRM Adapter for SAP CPI?** Easy to navigate and learn. easy to adapt and the reports that the sytem generates **What do you dislike about Microsoft Dynamics CRM Adapter for SAP CPI?** the time and the cost involved in purchasing the product **Recommendations to others considering Microsoft Dynamics CRM Adapter for SAP CPI:** Worth the investment. User friendly system **What problems is Microsoft Dynamics CRM Adapter for SAP CPI solving and how is that benefiting you?** fixed assets management ### 9. A Adapter to accelerate your Integrations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2021 **What do you like best about Microsoft Dynamics CRM Adapter for SAP CPI?** One of the best intergrator around, Data management, control is top-notch, making data available in real-time to the user **What do you dislike about Microsoft Dynamics CRM Adapter for SAP CPI?** It is a little complex, would require you to spend some time to get used to it **What problems is Microsoft Dynamics CRM Adapter for SAP CPI solving and how is that benefiting you?** Workflow management, Data access based on roles and requirement has become easy ### 10. High performance data integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Microsoft Dynamics CRM Adapter for SAP CPI?** It is easy to use and is cost-effective as well as one of the fastest data-integration tool. **What do you dislike about Microsoft Dynamics CRM Adapter for SAP CPI?** The possibility of downtime is something I don't quite like about this CRM Adapter. **What problems is Microsoft Dynamics CRM Adapter for SAP CPI solving and how is that benefiting you?** I use it for transferring (reading & writing) data from one application to another. ### 11. Great product, works reliably **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2022 **What do you like best about Microsoft Dynamics CRM Adapter for SAP CPI?** It's easy for me to complete the day to day work tasks **What do you dislike about Microsoft Dynamics CRM Adapter for SAP CPI?** No real problems with this product - it works as described! **What problems is Microsoft Dynamics CRM Adapter for SAP CPI solving and how is that benefiting you?** This product helps connect different CRM tools. ### 12. CRM review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Microsoft Dynamics CRM Adapter for SAP CPI?** The software is very user friendly and easy to use. **What do you dislike about Microsoft Dynamics CRM Adapter for SAP CPI?** It's a little slow when handling large amount of data . **Recommendations to others considering Microsoft Dynamics CRM Adapter for SAP CPI:** Easy to use and economical **What problems is Microsoft Dynamics CRM Adapter for SAP CPI solving and how is that benefiting you?** Data analysis and reconciliation ## Microsoft Dynamics CRM Adapter for SAP CPI Discussions - [What is Microsoft Dynamics CRM Adapter for SAP CPI used for?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-adapter-for-sap-cpi-used-for) - [View Microsoft Dynamics CRM Adapter for SAP CPI pricing details and edition comparison](https://www.g2.com/products/microsoft-dynamics-crm-adapter-for-sap-cpi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-24+13%3A33%3A08+-0500&secure%5Bsession_id%5D=e30d886b-2141-49a6-b1e9-39a15959d45b&secure%5Btoken%5D=f3909284129c55181833026d36f4daf3bd54554527f0ce3a3995869b1d5081af&format=llm_user) ## Top Microsoft Dynamics CRM Adapter for SAP CPI Alternatives - [Panaya Smart Testing and Change Intelligence](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews) - 4.5/5.0 (533 reviews) - [Digitate](https://www.g2.com/products/digitate/reviews) - 4.4/5.0 (130 reviews) - [KTern.AI](https://www.g2.com/products/ktern-ai/reviews) - 4.6/5.0 (99 reviews)