--- title: MediBuddy Reviews meta_title: 'MediBuddy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how MediBuddy works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 13 scale: '5' date_modified: '2026-03-11' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # MediBuddy Reviews **Vendor:** MediBuddy **Category:** [Interactive Patient Care Systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc) **Average Rating:** 4.7/5.0 **Total Reviews:** 13 ## About MediBuddy MediBuddy is a comprehensive digital healthcare platform in India that offers a wide range of medical services, including online consultations, medicine delivery, lab tests, and insurance services. With a network of over 90,000 doctors, 7,000 hospitals, 3,000 diagnostic centers, and 2,500 pharmacies covering 23,000 pin codes, MediBuddy has catered to the healthcare needs of 30 million Indians and attends to over 35,000 individuals daily. Key Features and Functionality: - Online Consultations: Connect with experienced and verified doctors across 18 specialties, such as Cardiology, Neurology, Dermatology, Pediatrics, Gynecology, Psychiatry, Orthopedics, and General Medicine, via chat, video, or voice call. - Medicine Delivery: Order medicines through the platform and have them delivered to your doorstep. - Lab Tests: Book diagnostic tests from the comfort of your home. - Insurance Services: Access various health insurance services seamlessly. - AI Integration: Utilize AI-driven features like video feature detection for consultations, prescription analytics, doctor assistance systems, and diagnostic report digitization to enhance service quality. Primary Value and User Solutions: MediBuddy addresses the challenge of accessing quality healthcare by providing a seamless, real-time, and virtually paperless experience. Its 'phygital' approach combines digital convenience with physical healthcare services, making it easier for users to discover, access, utilize, and monitor healthcare services. By offering a wide range of services under one platform, MediBuddy simplifies the healthcare journey for individuals, ensuring timely and efficient medical care. ## MediBuddy Reviews ### 1. Effortless Scheduling and Great Value **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul s. | Sr. Operations Executive, Mental Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about MediBuddy?** This service is easy to use and makes scheduling appointments quick and straightforward. I find it affordable, with a good variety of services to choose from. The support team is helpful, and overall, the experience is very convenient. **What do you dislike about MediBuddy?** The response time is slow, and the app often glitches, which makes using it frustrating. The range of services offered is limited, and I find it expensive for what it provides. The process is also quite complicated, and the support has been poor. **What problems is MediBuddy solving and how is that benefiting you?** This tool helps reduce the need for manual follow-ups and accelerates appointment confirmations, which in turn enhances the overall user experience. It also minimizes errors or missed bookings, ultimately saving valuable time for the support team. ### 2. Medibuddy review **Rating:** 5.0/5.0 stars **Reviewed by:** shweta M. | Test engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about MediBuddy?** Medibuddy is very useful as it gives quick doctor consultations, easy health checkups, fast insurance support, and cashless benefits it's like all in one app. **What do you dislike about MediBuddy?** MediBuddy is slow sometimes, customer support isn’t always quick, and the app will have occasional glitches or delays in approvals. **What problems is MediBuddy solving and how is that benefiting you?** It's very helpful as my all claims and consultation will be done through this application ### 3. Medi buddy is medi claim diagnosis and health care app **Rating:** 5.0/5.0 stars **Reviewed by:** Md Sayeed F. | Therapy manager, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about MediBuddy?** Medi buddy I used to for medi claims for my health issues and this policy done by my company Cipla, nothing is complicated about this app, if i say competition it is more far better than competition **What do you dislike about MediBuddy?** Least means it is only use is medi claim others i didn't not use this app , i didn't exactly don't know what things is could be better, i want to see improvement in lacking of app. **What problems is MediBuddy solving and how is that benefiting you?** It is Mediclaim and heath care app it's nothing help me in business, many benifit have but only in health care not in a business or not productivity, don't know how it help in business ### 4. Excellent tool for Update knowledge and improve skills **Rating:** 5.0/5.0 stars **Reviewed by:** Rashid A. | M, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about MediBuddy?** Excellent tool for Update my skills and knowledge, easy to use and update. App is very easy to handle, Ranking system is Also good you can easily where my rank on my team. **What do you dislike about MediBuddy?** Some time after completing the module it may show your not done, Some time notification not coming. **What problems is MediBuddy solving and how is that benefiting you?** It's useful for update and improve my knowledge and skills. Training module Also very useful by medibuddy. Learning and executing skills. ### 5. Medibuddy: Single platform of all healthcare services **Rating:** 4.5/5.0 stars **Reviewed by:** Tejas H. | Deputy Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2022 **What do you like best about MediBuddy?** 1. Medibuddy is a digital healthcare platform that helps customers to access multiple healthcare services such as online doctor consultations, lab tests and medicine delivery. 2. It also provides various health insurance products such as corporate group health insurance and personal insurance. 3. Medibuddy has a large network of hospitals where customers can get cashless mediclaim. Also if the customer opt-out a nonnetwork hospital then it needs to apply for reimbursement after treatment. 4. Claim procedure is fast and transparent also customers get timely updates about their claim. 5. Recently platform also started providing covid-19 vaccination slot booking. **What do you dislike about MediBuddy?** Not any specific disadvantage is noticed. Sometimes application gets stuck and is unable to show account information. Prices are quite high compared to competitors. **Recommendations to others considering MediBuddy:** Those who are looking for a single platform that satisfies all their healthcare needs can look for it. **What problems is MediBuddy solving and how is that benefiting you?** It helped me in booking my covid-19 vaccination slots as there was a huge shortage of vaccines. It has an option for online claim submission which helps me to submit my claim from anywhere. ### 6. Got review on time **Rating:** 5.0/5.0 stars **Reviewed by:** Rushikesh C. | M, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2022 **What do you like best about MediBuddy?** Clearity of policies and claim status.... **What do you dislike about MediBuddy?** Medibuddy charges at some high side so.... **What problems is MediBuddy solving and how is that benefiting you?** I have raised claim and time to time check status of that. ### 7. Review on MediBuddy based on experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2022 **What do you like best about MediBuddy?** Its a complete package of lal medical needs in one place. Right from online consultation, to diagnostic testing, it never fails to satisfy the end customer which are the patients. **What do you dislike about MediBuddy?** The services provided to rural parts and the usage of technology may be optimised to have a better connect in all parts of the country. **What problems is MediBuddy solving and how is that benefiting you?** Periodic health checkup, diagnostics easiness, delivery at door step and high end health support ### 8. Buddy Indeed for all medical issues **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjeev Kumar M. | Associate, Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about MediBuddy?** Transparency of the entire application and the updates available on regular intervals regarding the details of the reimbursement . **What do you dislike about MediBuddy?** Nothing really. it User friendly nad easy to use . **Recommendations to others considering MediBuddy:** Reimbursements for Lab tests such as X ray's , Blood Test , MRI , CT scan etc will be appreciated **What problems is MediBuddy solving and how is that benefiting you?** I received reimbursement for the covid vaccination for Myself and my family which was of great help to me and my family financially and in general. ### 9. MediBuddy - Connect with your doctor online **Rating:** 3.5/5.0 stars **Reviewed by:** Rohan R. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2021 **What do you like best about MediBuddy?** MediBuddy is an excellent platform to get medical advice. It offers direct consultation with doctors after payment; you can also order medicines using MediBuddy after providing a prescription, offer insurance service as well. It provides a good discount on its services and provides a one-stop solution for all healthcare needs. **What do you dislike about MediBuddy?** The subscription charges may be a bit costly for some users and prevent them from accessing their medical services. The customer service can get a bit better. The one area of improvement is making the interface easy to navigate and making it more interactive. **What problems is MediBuddy solving and how is that benefiting you?** MediBuddy comes as a one-point solution for a lot of my healthcare needs. From doctor consultation to medication to insurance to health checkups and many other services on a single platform helps significantly. The portal has detailed information about all the benefits. ### 10. Great app for claim and hospital support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2021 **What do you like best about MediBuddy?** Very easy and user friendly app for all your insurance claim. It shows all the hospitals under your policy in a click. **What do you dislike about MediBuddy?** Sometimes the application becomes a little laggy and takes more time the usual. Same goes with hospital maps. **Recommendations to others considering MediBuddy:** Great app to try, surely everyone will love it. **What problems is MediBuddy solving and how is that benefiting you?** I can apply for claim from any part of the world with just an app. Yes it helps you deal with hospital expenses with an ease. ### 11. It is very easy and user friendly app for all your insurance claim. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2022 **What do you like best about MediBuddy?** Medibuddy is one of the best healthcare providers in india. **What do you dislike about MediBuddy?** Nothing as such for now. It is pretty good. **Recommendations to others considering MediBuddy:** Highly Recommend. **What problems is MediBuddy solving and how is that benefiting you?** Health insurance policy etc. ### 12. Get instant medicines **Rating:** 5.0/5.0 stars **Reviewed by:** Priya S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2022 **What do you like best about MediBuddy?** Medibuddy, as the name suggests, is a robust platform to order medicines, checkups, doctor consultations, etc. **What do you dislike about MediBuddy?** No visual attachments of non-medicines orders, only names display **What problems is MediBuddy solving and how is that benefiting you?** getting medicines at doorsteps, free delivery, and fast ### 13. Medibuddy your new health buddy **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjog S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about MediBuddy?** Ease of use, hospital network, doctor network, medicine purchase with discount. **What do you dislike about MediBuddy?** They can introduce health challenges. **Recommendations to others considering MediBuddy:** Include health challenges and rewards for the users. **What problems is MediBuddy solving and how is that benefiting you?** Searching hospital and purchasing medicine ## MediBuddy Discussions - [What is MediBuddy used for?](https://www.g2.com/discussions/what-is-medibuddy-used-for) - [View MediBuddy pricing details and edition comparison](https://www.g2.com/products/medibuddy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+22%3A08%3A10+-0500&secure%5Bsession_id%5D=d4d614a7-6318-45e3-a977-80a796c25c8c&secure%5Btoken%5D=2ad9ed2cb91c5ed05c892b3627a7bb21a7dcf6c74c989bf7112c5c337b1eeba9&format=llm_user) ## MediBuddy Integrations - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) ## MediBuddy Features **Interoperability** - Device Interfacing - Care Communication - EHR Integration **Patient Management** - Patient Portal - Assessment - Telehealth - Educational Content ## Top MediBuddy Alternatives - [League](https://www.g2.com/products/league/reviews) - 4.4/5.0 (92 reviews) - [MyChart](https://www.g2.com/products/mychart/reviews) - 4.4/5.0 (37 reviews) - [Agentforce Health (formerly Salesforce Health Cloud)](https://www.g2.com/products/agentforce-health-formerly-salesforce-health-cloud/reviews) - 3.9/5.0 (33 reviews)