# Mawidi Reviews
**Vendor:** Mawidi  
**Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)
## About Mawidi
Mawidi is a bilingual AI receptionist purpose-built for service businesses across the Gulf (GCC) — clinics, dental and aesthetic practices, salons, spas, restaurants, gyms and more. It answers inbound WhatsApp messages and phone calls 24/7 in Khaleeji Arabic and English, qualifies each enquiry, books the appointment directly into your existing calendar, and collects a deposit through local payment rails (Mada, Apple Pay, Sadad, KNET). Routine reception is handled automatically, with a seamless handoff to a human whenever it's needed. Built GCC-first, Mawidi understands local dialects, Ramadan-aware scheduling and Friday/Saturday weekends. It replaces missed calls and unanswered WhatsApp messages — the two biggest sources of lost bookings for service businesses — with instant, around-the-clock responses, and reduces no-shows by up to 85% through automated reminders, one-tap rescheduling and prepaid deposits. Key capabilities: • Bilingual AI agent (Khaleeji Arabic + English) that switches language mid-conversation • WhatsApp Business, inbound and outbound voice, and SMS handled by a single agent • 24/7 automated booking into Google Calendar, Outlook and major clinic/salon systems • Deposit and payment collection via Mada, Apple Pay, Sadad, KNET and card • Automated reminders and one-tap rescheduling — up to 85% fewer no-shows • Live human handoff plus a unified operations inbox, analytics dashboard, SLA tracking and owner digests Headquartered in Doha, Qatar, Mawidi serves businesses across Qatar, the UAE, Saudi Arabia, Kuwait, Bahrain and Oman. Founded in 2023.






- [View Mawidi pricing details and edition comparison](https://www.g2.com/products/mawidi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+02%3A34%3A16+-0500&secure%5Bsession_id%5D=855ff5a9-05c4-4fd8-bbf6-ea436969d948&secure%5Btoken%5D=6fdbcd85a7f69488de2c40da3e1f7a84aff43022ac12ec89c5ab66043c0e0246&format=llm_user)

## Mawidi Features
**Notifications**
- Confirmations & Reminders
- Appointment Follow-Up
- Scheduling Notifications

**Settings**
- Time Zone Detection
- Availability Settings
- Blocked Time Settings

**Personalization**
- Branding
- Links

**Integrations**
- Multi- Calendar Integration
- Website Integration
- Payment Acceptance
- Video Conferencing
- Communication

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Agentic AI - Online Appointment Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Natural Language Interaction