ManageEngine Patch Manager Plus Reviews (195)

Reviews

ManageEngine Patch Manager Plus Reviews (195)

4.5
195 reviews

What do users say?

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Users consistently praise the ease of use and automated patching capabilities of ManageEngine Patch Manager Plus, highlighting its effectiveness in managing updates across multiple operating systems. The intuitive interface and quick customer support enhance the overall experience, although some users note that the interface can feel outdated at times.

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Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Powerful Capabilities with Responsive Chat Support"
4.5/5
What do you like best about ManageEngine Patch Manager Plus?

Plenty of capabilities, immediate chat support, Distribution Server Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

There was a bug who took over 6 months to get solved and i dont find the reason for approximately 10% of machines that doesnt get install automatically Review collected by and hosted on G2.com.

KL
Kyle L.
Assistant IT Manager
Mid-Market (51-1000 emp.)
"Easy Setup Great Results"
5/5
What do you like best about ManageEngine Patch Manager Plus?

The best part about the Patch Manager Plus is that there are clear guides on how to set it up and how to use the software, upgrades are a breeze to the software itself and the documentation and step by step instructions are super clear. Should you need support the team has multiple channels of communication and are quick and informative and work to get you taken care of.

We haven't found much software that has not been able to be updated by this software and it continues to keep that software updated, so after you find everything it is so easy to integrate into everything and then you just set it and forget it! Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Honestly the most disliked part isn't really Patch manager plus is more with the vendors just because there is so much software out there its a little overwhelming at first to figure out what software you are wanting to manage this way, but after that it is smooth sailing with Patch Manager Plus!! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Effortless Patch Management with Seamless Implementation"
4/5
What do you like best about ManageEngine Patch Manager Plus?

ManageEngine Patch Manager Plus gives us an easy to view and manage portal into a number of our servers to ensure they are fully patched and functioning correctly. It was easy to implement and worked out of the box. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

We find the interface of the application as a whole a little outdated and somewhat awkward to use and find functions. There would be some improvement here to make the experience and use better. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Effortless Patch Deployment for Large Fleets"
4/5
What do you like best about ManageEngine Patch Manager Plus?

It makes it easy to deploy patches to our fleet of 450+ machines. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

When patches fail to install, it doesn't always give very detailed information as to why it failed. Review collected by and hosted on G2.com.

RV
Ronaldo V.
IT and Sales Coordinator
Mid-Market (51-1000 emp.)
"You won't be Disappointed"
4/5
What do you like best about ManageEngine Patch Manager Plus?

It does the updating for you automatically and without issues. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

The interface is a bit overwhelming, but you'll get used to it. Review collected by and hosted on G2.com.

MH
Michael H.
IT Support Consultant
Mid-Market (51-1000 emp.)
"Fantastic Product with amazing features and capabilities"
5/5
What do you like best about ManageEngine Patch Manager Plus?

Patch Manager Plus is a fantastic tool for centralised path management, and in one of the best available in the market.

Windows, Mac, and Linux Operating Systems plus an ever growing list of Third Party app are supported, and includes several options for automation and reporting. Integration with Active Directory, SAML and third party vulnerability scanners like Rapid7 iVM and Tenable are also supported, and implementation is a a breeze. Customer Support is also available voa email and Live Chat, where support consulatant are very helpful. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Support for BIOS patches is currently limited to Dell devices. However, support for other vendors like HP and Lenovo areon the product roadmap. Reporting options such as filtering and vertain metrics like 'Average time to patch' are also limited, however these are also a work in progress on the product roadmap. Custom query can also be requested via Customer support. Review collected by and hosted on G2.com.

Karim G.
KG
Karim G.
Head of IT Division
Mid-Market (51-1000 emp.)
"Powerful Patch Management Cloud"
5/5
What do you like best about ManageEngine Patch Manager Plus?

User friendly interface, Simple agent deployment, easy Patch job creation and automation. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

There is some failed patch jobs which we cant find reason. Review collected by and hosted on G2.com.

Henri Jeovany F.
HF
Henri Jeovany F.
Encargado de Seguridad de la Información y Continuidad del Negocio
Mid-Market (51-1000 emp.)
"Satisfied with the benefits of ManageEngine Patch Manager Plus"
4.5/5
What do you like best about ManageEngine Patch Manager Plus?

Easy installation and configuration. Deploy patches using an agent. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Navigation between menus that contain similar functions should be grouped into one or with links to them. Review collected by and hosted on G2.com.

Wilke M.
WM
Wilke M.
Director
Mid-Market (51-1000 emp.)
"Essential tools to keep your environment updated"
4.5/5
What do you like best about ManageEngine Patch Manager Plus?

The main feature of this tool is the hability to execute multiple patching for 3rd party and Microsoft at the same time, allowing admnistrators to plan and execute patching with no major issues, other feature that is very powerfull is the hability to run scripts after and before patch deployment, wich is a great tool Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

The custom groups and remote offices are hard to manage, because there is search options enough to filter the search Review collected by and hosted on G2.com.

DM
Daniel M.
Senior Technician
Small-Business (50 or fewer emp.)
"Good Software for MSPs"
4/5
What do you like best about ManageEngine Patch Manager Plus?

If configured correctly, it is very easy to navigate to devices and check the status of them. With the full MSP package, you can also remote into devices and perform troubleshooting and administrative work. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Some parts of the initial configure can be hard to parse, but there is documentation available in the portal, and it is possible to get in contact with support staff who are happy to assist. Review collected by and hosted on G2.com.