--- title: ThreatDown Reviews meta_title: Malwarebytes Reviews & Product Details - G2 meta_description: 100+ verified Malwarebytes reviews from authenticated users. Find out from real people if Malwarebytes can help you flush out malicious software on your machine. aggregate_rating: rating_value: 4.6 review_count: 1089 scale: '5' date_modified: '2026-09-09' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # ThreatDown Reviews **Vendor:** Malwarebytes **Category:** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,089 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About ThreatDown AI has changed what businesses need to protect and how fast they need to respond. Ungoverned AI tools leak data through identities and API keys nobody's watching, while AI-driven attacks compress exploit windows from months to hours and generate the alert volume of dozens of attackers at once — a scale problem no team can staff its way out of. ThreatDown meets AI-scale risk with an AI-native platform built for more than the endpoint — one lightweight agent, one console, no tool sprawl. AI visibility flags every AI tool in use and blocks sensitive data before it reaches the model. ThreatDown ITDR monitors every identity, human and non-human, to catch compromise before attackers act. And Endpoint and email security stop attacks where they start - on the device and in the inbox. On top, ThreatDown MDR pairs AI-powered triage, with elite analysts who respond 24/7, detecting threats in a median of 5 minutes and containing them in 19. It's enterprise-grade protection at AI speed, without the headcount or complexity. ## ThreatDown Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **ease of use** in deploying ThreatDown, making integration and implementation straightforward and efficient. (98 reviews) - Users praise ThreatDown for its **easy onboarding and integration** , offering robust security with user-friendly tools and support. (67 reviews) - Users value the **enhanced security** provided by ThreatDown, appreciating its effectiveness and minimal performance impact. (59 reviews) - Users appreciate the **effective threat detection** of ThreatDown, making security straightforward and reliable over the years. (55 reviews) - Users find the **customer support** of ThreatDown exceptional, noting prompt resolutions and helpful account management. (53 reviews) - Users highlight the **effective protection** ThreatDown provides against malware, ensuring robust security for their systems. (53 reviews) - Easy Management (39 reviews) - Easy Installation (35 reviews) - Dashboard Usability (33 reviews) - Centralized Management (32 reviews) **What users dislike:** - Users express concerns about **poor customer support** , citing difficulty in reaching help and needing more regular engagement. (23 reviews) - Users find the **lack of clarity** in customization and integration processes frustrating, impacting overall user experience. (22 reviews) - Users are frustrated by the **significant lack of features** in ThreatDown, diminishing its overall appeal and functionality. (19 reviews) - Users experience **false positives** with ThreatDown, causing complications and confusion in managing software access effectively. (18 reviews) - Users experience **communication issues** with ThreatDown, including sporadic device identification and slow support responses. (16 reviews) - Users experience **poor support services** with ThreatDown, leading to frustration and unresolved technical issues. (15 reviews) - Users often face **agent issues** impacting device identification and the uninstallation process, complicating their experience. (13 reviews) - Delay Issues (13 reviews) - Learning Curve (13 reviews) - Limited Features (13 reviews) ## ThreatDown Reviews ### 1. The Security command centre every business needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | IT Support Engineer , Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 22, 2019 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** Threatdown are constantly adding new tools & features to better protect the business allowing us to unify more of our security stack into one pane of glass. This allows for more effective security management and reduces strain on IT resources. **What do you dislike about ThreatDown?** Enabling the ability to deploy policy based on username rather than endpoint would be huge, some users may use more than one machine, or get a replacement machine, policies then need to be manually reapplied, if the policy was mapped by username, this would stop the need for manual reassignment **Recommendations to others considering ThreatDown:** Very good system overall, a few things to be tweaked such as asset tagging, allowing users to be assigned to PC's to help identify, More options to react to threats on custom scans. **What problems is ThreatDown solving and how is that benefiting you?** With MB we now have enterprise grade AV with high visibility of what is happening on our network. Before we were using standalone products which meant we had to run around quite often when a threat hit, we also had threats going unnoticed as standalone products did not report to us. MB has solved these issues and allowed us to react and protect our users with ease. **Official Response from Angela Kelleher:** > Hi Daniel Thank you very much for the excellent rating and constructive feedback. We are delighted to hear Malwarebytes is protecting your users globally, and with ease! Best regards Angela ### 2. Excellent tool for End point defence as part of our Cyber Defence **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy N. | President, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 01, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** Threatdown is an important tool used in securing our network. The ease of use in administering the workstations and servers in everything from detections to updating and vulnerabilities greatly assists us in securing the network. The interruption to users is very minimal and no performance issues are caused by the software. The cloud administrator interface is excellent in allowing me to monitor the network remotely from even my phone. And we have only had a few false positives in the past years running the software. It has however stopped thousands of infected websites and malware files as well as.a targeted ransomware attack. I would highly recommend Threatdown as a tool in securing your businesses network as part of a cybersecurity organizational plan. **What do you dislike about ThreatDown?** Only problem we have encountered rarely is false positives which can quickly be ratified with the cloud control panel. For any other issues rarely encountered support has been very helpful. **What problems is ThreatDown solving and how is that benefiting you?** Threatdown is used as a tool to help our organization meet PCI DSS compliance through endpoint protection, identification of vulnerabilities, and reporting. It has been a very valuable tool in meeting compliance. **Official Response from Grace B:** > Hi Jeremy, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown has become an important part of your organization's cybersecurity strategy. We’re glad the cloud management console, lightweight performance, and centralized visibility are helping you efficiently manage your environment while protecting against malware, malicious websites, and even targeted ransomware attacks. It’s also great to hear that ThreatDown is supporting your PCI DSS compliance efforts and providing value beyond day-to-day endpoint protection. We appreciate your feedback regarding false positives as well, and we’re glad our support team has been there to assist when needed. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 3. Malwarebytes EDR solution has been a game changer for my school district. **Rating:** 5.0/5.0 stars **Reviewed by:** Chuck M. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 04, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** I love the way Threatdown is always adding new features to their product. Matter of fact, I signed our district up for MDR services this year so I could get that extra peace of mind in knowing someone is watching my network even when I am not. It's also not just easy to use.... It works! **What do you dislike about ThreatDown?** Nothing that I know of. Just keep doing what you're doing and I'll always be a devoted customer! **What problems is ThreatDown solving and how is that benefiting you?** It is finding hidden spyware, malware and trojans that my previous product did not. It even thwarted a ransomware attack in my school district recently! It proactively blocks my end users from accessing websites and files that would result in a malware infection. So happy with this product! **Official Response from Angela Kelleher:** > Hi Chuck! We are thrilled to hear that Malwarebytes EDR has been a game changer for your school district! We appreciate your feedback on ThreatDown's lightweight, effectiveness, ease of deployment, and user-friendliness. It's great to hear that it has already saved your district from a potential ransomware attack. Thank you for sharing your positive experience! Best regards. Angela ### 4. Effortless Endpoint Protection with Seamless Patching **Rating:** 5.0/5.0 stars **Reviewed by:** Tom F. | IT Support Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 09, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** I love ThreatDown for its ease of use and intuitive GUI. The ability to proactively scan all endpoints in the company for malware and outdated software is great. I find it incredibly useful that I can patch all computers and servers with just two clicks of the mouse. The software and OS patching features are something I use just about every day, and they work well. **What do you dislike about ThreatDown?** It doesn't patch all software right now. **What problems is ThreatDown solving and how is that benefiting you?** I can proactively scan all endpoints for malware and outdated software. Patching computers and servers is quick with just 2 clicks. However, it doesn't patch all software at the moment. ### 5. Easy to use EDR platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary H. | IT Systems Support, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 20, 2019 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** We have tried many solutions in the past, and this one seems to be the most user friendly out of them all. The central management aspect is key for us, and this one works very well. Constant new and useful features. Updates are constantly rolling out. Quarterly check-ins are a help too. **What do you dislike about ThreatDown?** Nothing to complain about at this time. **Recommendations to others considering ThreatDown:** Whether you are a small business looking for a total solution, or a large business who needs a company wide solution. This will work for you. **What problems is ThreatDown solving and how is that benefiting you?** We are using this to protect our clients in an online, open web space. It has saved us from many attempts of downloaders and users clicking on fishing emails. Life-saving for an admin. **Official Response from Malwarebytes Anti-Malware Mobile:** > We're happy to have met your expectations! ### 6. Enabling our Team and Others to be Remote and Secure **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 01, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** Malwarebytes is super user friendly which saves our team a lot of time on training. It allows us to quickly find answers to questions that we ask internally as well as questions our clients have for us. We don't spend 20 minutes trying to find more information on a detection we received, we're able to find it immediately. **What do you dislike about ThreatDown?** As we grow as a company, we are finding that Malwarebytes doesn't integrate as well with RMM providers, and that has proven a challenge for us. We'd love it if Malwarebytes would focus more on RMM integration so that it can work seamlessly across an ever-expanding IT infrastructure. **What problems is ThreatDown solving and how is that benefiting you?** Malwarebytes solves the problem that many remote teams face: security. With Malwarebytes we are easily able to have systems in place that will protect our devices from the other threats out there without compromising the performance of the device. Malwarebytes is an application that easily runs in the background and most of our users don't notice that it is even there until it has to step in and help them out with cybersecurity. Malwarebytes not only benefits us internally, but it also benefits the clients that we provide MSP services to. Malwarebytes saves us hours through their Managed Detection and Response and Patch Management. We don't have to employ a security expert to handle every detection on a device because Malwarebytes' team of experts takes care of those for us through their Managed Detection and Response module. **Official Response from Angela Kelleher:** > Good day, Thank you for sharing your positive experience with Malwarebytes! We're thrilled to hear that our solution has made managing devices remotely and ensuring security a seamless process for your team. Your feedback is invaluable to us. We appreciate your constructive criticism regarding the need for more visibility into security trends and suspicious activity on specific devices. I will share this feedback with our product development team to see if we can enhance our reporting capabilities to address this concern. If you have any further suggestions or encounter any issues, please don't hesitate to reach out. We are here to support you every step of the way. Thank you for choosing Malwarebytes as your trusted endpoint detection and response system! Angela ### 7. Protection for the things that matter the most! **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | Chief Technology Office, Automotive, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 29, 2019 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** Their new Email and IDTR protection modules expand on their comprehensive offerings to ensure that more than just your endpoints are protected from new and emerging threats. Couple that with regular account reviews with their support team to ensure you're getting the most from the system and you've got comprehensive cover! **What do you dislike about ThreatDown?** Nothing really to improve on, it does what you need when you need it. **Recommendations to others considering ThreatDown:** Try it, it's free! You'll see the benefits, and I'm sure you'll agree it's one of the best offerings out on the market. Dont just use it in the office either use their home product and get the full picture on how it can protect you both at work and at home. **What problems is ThreatDown solving and how is that benefiting you?** The protection Threatdown offers over competative products is second to none, I used to use it alongside other suites but Threatdown was and is predominatnly first to detect and remove threats so it became my only endpoint suite. I can now rest safe in the knowledge that all my clients are protected from Malware / Ransomware and Exploits and that regardless of what network they're connected to all being fileted as per my companys DNS policies. The problem for any IT manager is peace of mind and whilst we'll never truly get that MWB goes a long way to helping. Additionally they now protect mobile devices so this comprehensive defence now extends far beyond just the traditional desktop/laptop/server installs and now stops malware dead at the extremities of the business regardless of what network they're connected to. **Official Response from Angela Kelleher:** > Hi John Thanks for rating us five stars, we couldn’t be happier! Seriously, you made our day, and we really appreciate it! Best regards, Angela ### 8. The affect of ThreatDown. **Rating:** 5.0/5.0 stars **Reviewed by:** Clurman S. | Network Technician , Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 16, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** Our School district saw the need to have EDR and MDR software installed and allowed us to install it throughout our campus. It gives our district peace of mind to know our network is monitored 24 hours a day. The interface is also easy to use. **What do you dislike about ThreatDown?** The one thing I dislike like to do is monitor all the patches updates for software and windows updates **What problems is ThreatDown solving and how is that benefiting you?** Monitoring my Network. The MDR is allowing me to enjoy weekends and holidays, knowing my network is in good hands **Official Response from Angela Kelleher:** > Hi Clurman! We're thrilled to hear that ThreatDown's EDR and MDR software has provided your school district with peace of mind and easy network monitoring. We understand the challenges of keeping up with patches and updates and appreciate your feedback. We're constantly working to improve our solutions and will take your input into account as we strive to better serve you. Best regards. Angela ### 9. ThreatDown review **Rating:** 5.0/5.0 stars **Reviewed by:** michael s. | IT Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 13, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** Very comprehensive, I am able to see what's going on with my servers at a glance. **What do you dislike about ThreatDown?** There are no downsides to ThreatDown that I have found so far. If I had to complain, it would be that I had to create a few exceptions to the detections, but even that makes me feel more secure. **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown to monitor the company servers. It makes me feel much more confident in our security than an unmonitored piece of software. **Official Response from Angela Kelleher:** > Hi Michael! We're thrilled to hear that you are enjoying the color coded dashboard and the sense of security that ThreatDown provides. We strive to make installation and maintenance as easy as possible, so it's great to hear that you find it a breeze. Thank you for sharing your positive experience! Best regards. Angela ### 10. Effective Endpoint Protection for K-12 Environments **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 16, 2026 **What do you like best about ThreatDown?** What stands out most is how well it balances strong security with ease of management. After deploying it in a small school environment, I’ve found it to be one of the most straightforward endpoint security solutions to implement and maintain. The cloud-based management console makes it simple to monitor and manage devices across multiple campuses, and the lightweight agent helps minimize performance impact on both staff and student devices. ThreatDown provides excellent protection against malware, ransomware, and other modern threats without requiring a large cybersecurity team to run it day to day. In K–12 settings where IT resources are often limited, I’ve especially valued the smooth deployment process, reliable threat detection, and the ability to respond quickly to incidents from a centralized dashboard. Overall, it delivers enterprise-level protection in a package that remains practical and manageable for school districts. **What do you dislike about ThreatDown?** While I've had a positive experience with ThreatDown overall, there are a few areas where I think it could be improved. I've found that the reporting and analytics are sometimes less detailed than what is available in some higher-end enterprise security platforms. There can also be occasional false positives that require review and whitelisting, particularly in educational environments where specialized instructional software is used. In addition, while the platform is easy to manage, some advanced configuration options and investigation tools are not as robust as those found in more mature EDR solutions. Finally, as organizations grow and security needs become more complex, some districts may find themselves wanting deeper integrations and more granular controls. These are generally minor concerns, but they are areas where I believe the platform could continue to improve. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown is helping us solve several challenges that are common in K-12 technology environments. With thousands of devices used by staff and students, it provides centralized visibility and protection against malware, ransomware, phishing attempts, and other cybersecurity threats without requiring a large security team to manage it. One of the biggest benefits I've seen is the reduction in time spent responding to infections and security incidents. The platform's automated threat detection and remediation capabilities help stop issues before they spread, allowing our IT staff to focus on supporting instruction and district operations rather than constantly dealing with compromised devices. ThreatDown's cloud-based management also makes it easier to monitor and manage endpoints across multiple campuses from a single dashboard, improving efficiency and helping us maintain a stronger security posture while operating with limited resources. **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is helping your team deliver strong security while remaining easy to deploy and manage across your school environment. We’re glad the centralized cloud management, lightweight agent, and automated threat detection are helping your team protect staff and student devices while reducing the burden on limited IT resources. We also appreciate your thoughtful feedback around reporting, advanced investigation capabilities, and integrations—insights like this are valuable as we continue to enhance the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 11. Smooth and Reliable Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kuldeep S. | IT Support, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 06, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** I appreciate that ThreatDown continues to operate efficiently in the background without slowing down computers or disrupting daily tasks. The experience remains smooth, reliable, and unobtrusive. **What do you dislike about ThreatDown?** At this time, I have not encountered any significant issues. The product performs well and meets our organization’s security needs. Continued enhancements to reporting and management features would further improve the overall experience. **What problems is ThreatDown solving and how is that benefiting you?** One of the primary goals of Malwarebytes for Business is to protect endpoints, including desktops, laptops, servers, and mobile devices, from various malware threats. By actively scanning and monitoring endpoints, it prevents malware infections, ensuring the integrity and security of critical business data and applications. ### 12. Reliable and Streamlined Endpoint Security **Rating:** 5.0/5.0 stars **Reviewed by:** Bartosz B. | Inżynier systemu, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** ThreatDown provides a very intuitive interface that makes day-to-day security monitoring fast and efficient. The deployment process is smooth, updates roll out seamlessly, and the platform consolidates multiple threat insights into one dashboard. Its lightweight agent runs quietly in the background while still offering deep visibility, which saves time and improves response accuracy. **What do you dislike about ThreatDown?** Reporting customization could be more flexible, as exporting detailed logs sometimes requires additional steps. Integration with certain third-party tools is available but not always as straightforward as expected, leading to some extra configuration work. A few advanced features take longer to master, especially for new administrators, which slightly slows down the initial learning curve. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown is helping us reduce the time and complexity of endpoint protection by centralizing detection, response, and reporting in a single platform. It solves the problem of fragmented visibility—rather than juggling multiple tools, we can quickly see threats, their severity, and recommended actions in one place. Automated remediation has cut down the manual effort our team used to spend on isolating or cleaning infected endpoints, which directly reduces downtime. The biggest benefit is efficiency: incidents are resolved faster, analysts spend less time on repetitive triage tasks, and overall risk exposure is significantly lowered. It also improves confidence during audits since logs and compliance reporting are easier to generate and verify. **Official Response from Grace B:** > Hi Bartosz, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that the intuitive interface and centralized dashboard are helping your team monitor and respond to threats more efficiently. We’re glad the lightweight agent, smooth deployment, and automated remediation are saving time and reducing complexity across your environment. We also appreciate your feedback around reporting, integrations, and the learning curve for advanced features—insights like this are valuable as we continue to enhance the platform and experience. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 13. Reliable Enterprise Endpoint Product **Rating:** 4.5/5.0 stars **Reviewed by:** Tomas B. | Sys Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 13, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** very easy to manage admin console and deploying the product is easy **What do you dislike about ThreatDown?** patching management still needs work before it can be production ready **What problems is ThreatDown solving and how is that benefiting you?** Endpoint can be left unsupervised knowing it will always do it's best to keep it protected. Always gets updates from the cloud and user cannot tinker with it - having in mind that user has been stripped of local admin rights . **Official Response from Grace B:** > Hi Tomas, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is making it easy to deploy and manage endpoint protection across your environment. We’re glad the straightforward admin console and cloud-based updates are helping you maintain strong protection with minimal day-to-day oversight. We also appreciate your feedback around Patch Management—your insights are valuable to us as we continue to enhance the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 14. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jean M. | Network administrators, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 15, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** ThreatDown has been very helpful, particularly with its patch management capabilities. The ability to deploy updates and remotely restart computers directly from the console when a software update is pending is extremely efficient and saves significant administrative time. The centralized management interface simplifies oversight and reduces manual intervention. At this time, I have not experienced any issues or complaints with the platform. **What do you dislike about ThreatDown?** One area where ThreatDown could improve is user communication functionality. Currently, there is no built in feature that allows administrators to send direct messages or notifications to end users from the console. Having the ability to push alerts, maintenance notifications, or security related messages to users would enhance administrative efficiency and improve overall incident response coordination. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown is solving key challenges related to endpoint security, patch management, and centralized visibility. It allows us to manage threat detection, remediation, and software updates from a single console, which significantly reduces administrative overhead. Automated patch deployment helps minimize vulnerabilities and lowers our overall attack surface, while remote remediation capabilities enable faster incident response without needing physical access to devices. As a result, we benefit from improved operational efficiency, stronger security posture, reduced downtime, and better overall control of our endpoint environment. **Official Response from Grace B:** > Hi Jean, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is helping streamline patch management and reduce administrative overhead through centralized control and remote capabilities. We’re glad the platform is improving efficiency while strengthening your overall security posture. We also appreciate your feedback, insights like this are valuable as we continue to enhance the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 15. Peace of mind in a fast and easy to use package, now with even more features! **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto C. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 02, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** We have recently integrated MDR (Managed Detection and Response) and it has been a godsend. While I can still use the Nebula console to manage my endpoints, with MDR I'm less worried about missing anything that might cause harm to our company. They also revamped the Nebula console so everything looks and feels more intuitive. **What do you dislike about ThreatDown?** I still don't have a GUI for schedule scans, but I have been told it is getting worked on. **What problems is ThreatDown solving and how is that benefiting you?** Keeping us safe from exterior attacks and preventing our end users from allowing attacks to happen (can't monitor everyone manually, so Malwarebytes really helps in that sense), teaching me (and from me to our end users) to be a better technology user (following safe practices posted in their reports and insights, helping others follow suit, etc.), protecting our clients data when we request a backup of their data (personal health information), peace of mind in not forgetting those safe practices mentioned. **Official Response from Angela Kelleher:** > Hi Roberto! We're happy to hear that you find our customer support easy to contact and appreciate the follow-ups. We'll certainly take your feedback about the scheduled scan GUI and Malwarebytes removal into consideration for future improvements. It's great to know that ThreatDown is helping to keep you safe from exterior attacks and teaching you and your end users to be better technology users. Thank you for sharing your experience and for choosing ThreatDown! Best regards. Angela ### 16. I tried the rest and have found the best!!! This is our 8th year! Still awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | Tech Support Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 19, 2019 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** As a School District, we don't have the resources to waste time on malware issues. We love Threatdown for protecting our Macs and PC's. It is such a time-saver and a comfort to know that we are protected. **What do you dislike about ThreatDown?** The product has exceeded our expectations. We have enjoyed eight years of fabulous service. **Recommendations to others considering ThreatDown:** Just do it!! You will not be disappointed!! Contact a Sales person and ask to see their product demonstration. You will be impressed and see why I think Malwarebytes is such a great product. **What problems is ThreatDown solving and how is that benefiting you?** We are getting a total solution for our Macintosh and Dell computers. We are noticing a drastic decrease in problems since we started using Malwarebytes. We had all kinds of issues with Avast and Symantec. We are seeing exploits blocked so teachers are not calling with all the pop-up problems and malware messages. Also, we are using the Malwarebytes Chrome extension to protect our browser. They also have a free malware blocker plugin for most web browsers. There is a wonderful online training that explains how to manage from the cloud. After five years we can honestly say we are still very very happy. **Official Response from Malwarebytes Anti-Malware Mobile:** > We're always looking to improve and are ecstatic to learn we've exceeded your expectations, David! ### 17. Malwarebytes is so easy to set up and provides comprehensive coverage **Rating:** 3.0/5.0 stars **Reviewed by:** Tony D. | Information Technology Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 20, 2019 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** The new updates sometimes slows down the product, but all in all it still does what it's supposed **What do you dislike about ThreatDown?** Too much reliance on AI is causing the app to lose it's draw factor. **Recommendations to others considering ThreatDown:** The tools that Malwarebytes provides is good. There is a tool that lets you know how many installs have been made, and which machines have been hit the most by spyware or malware. If you keep tabs on this, you will feel a lot safer about your network. **What problems is ThreatDown solving and how is that benefiting you?** We have been using the tool to protect our users from dangerous sites. We receive quite a lot of spam through emails, especially phishing emails. Malwarebytes catches these phishing attempts and most of the time will report it to us. The benefits have been wonderful. We can go to bed at night knowing that our systems are safe. **Official Response from Angela Kelleher:** > Hi Tony Thank you for the five star review, we really appreciate it! And going to bed at night knowing your systems are safe is exactly what we aim to do, glad to have your back! Best regards Angela ### 18. Easy-to-Manage Interface That Clearly Highlights and Resolves Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Simon K. | Network systems manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 02, 2026 **What do you like best about ThreatDown?** easy to manage interface that highlights issues and links to resolve them **What do you dislike about ThreatDown?** web interface can seem a bit overwhelming but there is a lot to pack in **What problems is ThreatDown solving and how is that benefiting you?** give peace of mind that we have strong security on our devices - I also use this personally on all my devices at home and it has never had any issues **Official Response from Grace B:** > Hi Simon, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that the interface is helping you quickly identify issues and take action with confidence. We’re glad ThreatDown is providing peace of mind by protecting both your organization’s devices and your own personal devices as well. We also appreciate your feedback around the web interface—insights like this are valuable as we continue to enhance the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 19. Very robust Product **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher M. | Help Desk Lead, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 29, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** I like the newer consolidation of clients and endpoints to make everything easy to find on the first page after login **What do you dislike about ThreatDown?** As of now, the latest improvements are a hit. **What problems is ThreatDown solving and how is that benefiting you?** Providing Endpoint Protection for many devices across many environments **Official Response from Angela Kelleher:** > Hi Christopher! We're thrilled to hear that ThreatDown has been so effective in alleviating malicious software and malware tickets for your organization. Our reporting and task monitoring features are designed to streamline threat management and empower clients, and we're glad to hear that they have been helpful for you. We appreciate your feedback on the UI and the lack of dedicated chat support, and we will take this into consideration for future improvements. Thank you for choosing ThreatDown for your endpoint protection needs. Best regards. Angela ### 20. Effective macOS Security with Language Barrier **Rating:** 4.0/5.0 stars **Reviewed by:** Johannes O. | Geschäftsführer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from German using AI. **Reviewed Date:** May 21, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** I find that ThreatDown is a very good solution for macOS clients to enhance security. It's good that users are not constantly bothered with notifications about scans being performed. ThreatDown works in the background and only requires the user's attention when it is really necessary. This makes it a valuable tool for me. Additionally, the initial setup is simple and intuitive. **What do you dislike about ThreatDown?** The client on macOS does not yet offer all the features available on Windows. Additionally, it is only localized in English, and there are no notifications, reports, or other things in other languages. Everything is in English. This is very disadvantageous for some customers. **What problems is ThreatDown solving and how is that benefiting you?** I appreciate ThreatDown for the security on macOS clients, without bothering the users with unnecessary scan notifications. **Official Response from Angela Kelleher:** > Hi Johannes, Thank you for your positive feedback on ThreatDown's feature set and performance on Macs. We apologize for any inconvenience caused by the lack of browser support on macOS. We are actively working on enhancing our product to provide a more comprehensive solution for your security needs. Many thanks, Angela ### 21. Invisible Protection, Seamless User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | IT Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 22, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** I use ThreatDown to protect end user devices from malware, ransomware, viruses, and for patch deployment and updates. I love the ease of use and the seamless user interface. ThreatDown is intuitive and easy to use with its web interface, and the end user application is simple and lightweight, not hogging a lot of computer resources. I love that it's basically invisible to the end users and how easy it is to manage and push out configuration changes, updates, and patch management. The management is easy and straightforward in the web management portal, with easy-to-follow guides, best practices, and tutorials that make setup and configuration seamless, fast, and easy. I appreciate that the lightweight application doesn't disturb end users or eat up their device resources, as it's one of the few protection suites where we see virtually no impact on the end user device resources. ThreatDown is simple and easy to set up and deploy, and I couldn't be more pleased with the ease of install and configuration. We migrated from Trend Micro Worry Free Business Security to ThreatDown several years ago and could not be more pleased, having far fewer instances of users getting compromised. **What do you dislike about ThreatDown?** I have no issues with ThreatDown at this time. I am very happy with the product suite and the offerings in it. If anything could be improved, I think adding some options for the end user application to run scans and custom scans would be beneficial but are certainly not deal breakers. **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown to protect devices from malware and ransomware while ensuring our network is secure against threats. Its intuitive interface makes management easy, and it operates seamlessly without affecting device resources, safeguarding against user compromise. **Official Response from Grace B:** > Hi Mike, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is delivering strong protection while remaining lightweight and easy to manage across your environment. We’re glad the intuitive interface, seamless deployment, and minimal impact on end user devices are helping your team stay secure without added complexity. It’s also great to hear about your successful migration and the reduction in user compromise—that kind of impact is exactly what we aim for. We appreciate your suggestion around adding more end-user scan options as well—feedback like this helps inform how we continue to improve the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 22. Light on Resources and Great Vulnerability Tracking, but Support Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 25, 2026 **What do you like best about ThreatDown?** Low impact on resources, tracks vulnerabilities easily If you can use ThreatDown to also deploy packages, I think it's great value, definitely better than anything 365 can do. **What do you dislike about ThreatDown?** Threatdown is often buggy and tier 1 support is worthless, you only get decent help once your ticket gets escalated. **What problems is ThreatDown solving and how is that benefiting you?** I’m a solo IT professional—a department of one. ThreatDown lets me handle patch management and most of my package management needs from a single pane of glass, which is amazing. **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is helping you efficiently manage patching, vulnerabilities, and package deployment from a single place—especially as a one-person IT team. We’re glad the platform’s lightweight performance and centralized management are helping make your day-to-day workload more manageable. We also appreciate your candid feedback around your support experience—your insights are valuable to us as we continue to improve. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 23. Easy Deployment and At-a-Glance Dashboard Keep Devices Secure **Rating:** 4.0/5.0 stars **Reviewed by:** Colin L. | Senior Solutions Architect, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 16, 2026 **What do you like best about ThreatDown?** It’s really easy to deploy to employee devices and just as easy to manage at a glance from the dashboard. I also appreciate the regular updates on any issues or vulnerabilities. Overall, there’s little to no action required from users to keep the system safe and up to date. **What do you dislike about ThreatDown?** There can be a performance impact when scans are being done **What problems is ThreatDown solving and how is that benefiting you?** Seeing that user devices are not a threat without being invasive to my employees tasks **Official Response from Grace B:** > Hi Colin, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown has made it easy to deploy and manage protection across your environment. We’re glad the dashboard and vulnerability updates are helping you stay informed while keeping user devices secure with minimal disruption. We also appreciate your feedback around scan performance—insights like this are valuable as we continue to enhance the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 24. Seamless Integration, Budget-Friendly Security **Rating:** 4.5/5.0 stars **Reviewed by:** Gareth W. | Computer Support Specialist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 19, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** I use ThreatDown to protect our computers and servers from malware attacks. I like the software suite and ease of use, as well as the easy integration into our Windows-based systems with less false positives than other software. This not only gives us peace of mind but helps us stay on budget by reducing the total cost of ownership. I also appreciate the simple, quick setup process, which is well backed with instructions. Another reason I enjoy ThreatDown is its cost-effectiveness compared to our previous solution, Symantec Endpoint Protection. **What do you dislike about ThreatDown?** I think the software suits all of MY needs. To someone else there may be features missing but for me, only using a fraction of the capabilities, its everything I want. **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown to protect our computers and servers from malware, giving peace of mind. It's easy to use, integrates well with Windows, reduces false positives, and helps us stay on budget by lowering total cost of ownership. **Official Response from Grace B:** > Hi Gareth, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is providing strong protection while remaining easy to use and integrate into your Windows environment. We’re glad it’s helping reduce false positives and support your team in maintaining security while staying on budget, and that the setup process was smooth and straightforward. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 25. Painless Setup, Robust Endpoint Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 01, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** I use ThreatDown for patching, monitoring, and securing endpoints. It makes the patching of systems easy for me and shows which systems have vulnerabilities that need to be corrected. I like that it allows me to sleep at night knowing that the system is being monitored and if any malware or ransomware attempts are made, they will be taken care of. It allows me to focus on other things in the environment while knowing that the security and updates on endpoint systems are being taken care of. ThreatDown is also great for protecting against websites that have infections and blocking things from coming into my network. The setup was super easy, and the Managed Services make everything else super easy too. **What do you dislike about ThreatDown?** IT is a bit too restrictive on MS Word, PowerPoint, and Excel. Sometimes it does not like the formulas and can be too restrictive to the point that I turned off the setting for restricting MS Office. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown makes patching easy, identifies systems with vulnerabilities, and lets me focus on other tasks by handling security and updates. It protects against infected websites and blocks threats, giving me peace of mind. **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is helping simplify patching, improve visibility into vulnerabilities, and give you peace of mind knowing your environment is protected. We’re glad the platform is allowing you to stay secure while focusing on other priorities, and that setup and managed services have made things easy along the way. We also appreciate your feedback around MS Office restrictions—insights like this are valuable as we continue to refine the experience. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 26. Effortless Security Management with Outstanding Support **Rating:** 4.0/5.0 stars **Reviewed by:** Simon C. | Senior Infrastructure Technician, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 24, 2025 **What do you like best about ThreatDown?** ThreatDown is a fantastic product that we use daily for around 27 clients. Across our client base, we use the full range of ThreatDown products, including Email Security, DNS Filtering, Patch Management, EDR, MDR, and more. Customer support is quick to respond and resolves issues as efficiently as any support desk can. The product itself is easy to deploy and manage, with clear and flexible policies available through the OneView portal. While we don’t currently use many integrations, I did set up the Microsoft Teams integration for a period, and it was straightforward to configure and worked as expected. **What do you dislike about ThreatDown?** Sadly, ThreatDown is sometimes too effective and can be a little over-zealous with its blocking. We have also experienced some performance issues on end-user machines; however, ThreatDown support has been excellent and is working closely with us to identify and resolve the problems. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown solves the challenge of providing comprehensive, layered security across our client base without adding unnecessary complexity. It gives us strong protection across email security, DNS filtering, patch management, EDR, and MDR from a single platform, which significantly reduces risk for our clients and simplifies day-to-day management for our team. The benefit to us is twofold. Firstly, it allows us to deliver a high level of security coverage consistently across around 27 clients, using centrally managed policies within the OneView portal. Secondly, it gives us confidence that threats are being actively detected and blocked, sometimes even proactively — which, while occasionally over-zealous, ultimately reinforces the strength of the protection. Where we’ve encountered performance or blocking issues, ThreatDown support has been highly responsive and effective in helping us identify root causes and resolve them quickly. This combination of strong protection, ease of management, and reliable vendor support has made ThreatDown a core part of our security offering and has materially improved our clients’ overall security posture. ### 27. Suprisingly and refreshingly amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel P. | Technolgy Director, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 30, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** It streamlines everything into one place and makes it much easier for our small team to monitor and manage a large number of devices. Installation on new devices is super simple, integration is was ridiculously easy, there isn't a single day that goes by that it isn't being used, and every member of their support team has been a class act. HIGHLY RECOMMENDED! **What do you dislike about ThreatDown?** I don't really have any complaints about Threatdown. I guess the UI could use a little bit of work to make things simpler? **What problems is ThreatDown solving and how is that benefiting you?** Our team isn't a large one, and Threatdown has really taken a lot off our shoulders in regard to keeping an eye on everything. When you have hundreds of endpoints, it can be overwhelming to manage things and sometimes things get missed. With Threatdown, I have a team of people helping me watch things, and they take a proactive approach when threats, or potential threats, appear. The DNS filter is amazing, and I really enjoy being able to manage endpoint updates with the service as well. **Official Response from Angela Kelleher:** > Hi Daniel! We're thrilled to hear that ThreatDown has been such a valuable asset to your team! Thank you for the positive feedback and for highlighting the ease of installation and integration, as well as the proactive support from our team. We appreciate your suggestion about the UI and will definitely take it into consideration for future improvements. Best regards. Angela ### 28. Malwarebytes EDR, MDR, and Email Security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 01, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** Malwarebytes is very simple to use, and the interface looks clean and gets updated often. It’s also easy to roll out across all our computers, and it alerts me right away if something suspicious is happening on a machine. The Managed Detection and Response service has honestly helped me sleep better because I know someone is watching our systems around the clock. Compared to other tools we’ve used, Malwarebytes has been more effective and much easier to manage. It really feels like a “set it and forget it” solution. On the rare occasions when I’ve needed support, their team has responded quickly and solved the issue without any hassle. We also recently added their Email Security service, and it’s been working great. We’re seeing very few false positives, and managing it is extremely easy. **What do you dislike about ThreatDown?** The products is expensive but is in line with similar products and I am happy with all the features I receive with it. **What problems is ThreatDown solving and how is that benefiting you?** Malwarebytes MDR is the best at detecting malicious programs and their MDR watches over our users 24/7/365 **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is delivering strong, reliable protection while remaining easy to manage across your environment. We’re glad the MDR service is providing peace of mind with 24/7/365 coverage, and that deployment, real-time alerts, and support have all contributed to a smooth experience. It’s also great to hear that Email Security has been easy to manage with minimal false positives. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 29. Good, highly-detailed visibility into managed systems and their security health. **Rating:** 4.0/5.0 stars **Reviewed by:** Russel M. | Network Administrator, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 21, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** ThreatDown provides a single site where security software for Windows, Linux, MacOS, Android, and iOS devices can be managed. Not only is the state of the protection agent easily ascertained, but information about the hardware, software, and running state of the system are also available. Agents can be easily configured and installed via EXE, MSI, PKG, and DMG, as well as through download links and store apps. Customer support is quick to respond and has quality, detailed answers, in the rare event you need to use their services. This software has support for differing detection profiles, with the ability to exclude certain executables (e.g.: cryptomining apps, when they are authorized and not part of some external attack) from detection, on selected systems. **What do you dislike about ThreatDown?** iOS and Android devices are often difficult to identify, and individual Windows/Linux/MacOS devices are identified only by system name, which is often random. iOS devices frequently show as uncontactable in the web console, even when actively in use. Care must be taken, frequently, to rename systems in the web console, to know which ones they actually are. This is most important when default system names are not specifically altered ahead of time, prior to agent installation. Mac devices require admin permission for system settings alterations to allow the software to run correctly. It would be lovely if this happened automatically, as part of the installation process, but it doesn't. Expect to take 2-4 extra steps once the basic installation is complete before Mac OS is working with ThreatDown properly. Most of these steps will be spelled out when you install, but when updates require new permissions, you'll need directly console access, a savvy user, or some sort or remote access/assistance package to get it working properly again. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown allows us a way, as an MSP, to capture renewal fees and as provision of value to our customers, encouraging them to continue to come back to us for all of their security and maintenance needs, in addition to providing a high-quality security platform. **Official Response from Angela Kelleher:** > Hi Russel, Thank you for sharing your detailed feedback on ThreatDown! We're thrilled to hear that you appreciate the visibility and management capabilities our platform offers across various devices. We understand your concerns about identifying iOS and Android devices, as well as the challenge with system naming. We're continuously working to enhance our system for a smoother experience. We're glad to hear that our customer support has been responsive and helpful. If you encounter any issues or have suggestions for improvement, please don't hesitate to reach out. Your insights are valuable to us as we strive to provide top-notch service. Thank you for choosing ThreatDown to support your MSP business and security needs! Angela ### 30. Simple to Use, Great Information on Patches **Rating:** 4.0/5.0 stars **Reviewed by:** Antonio B. | Senior Systems Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Italian using AI. **Reviewed Date:** March 25, 2026 **What do you like best about ThreatDown?** I like the simplicity of using ThreatDown. It's very easy to understand where the menus are, how to act on the hosts, and recognize which software is updated or needs security updates. I also appreciate that it immediately gives me information on security patches and those recommended by the community, allowing me to quickly understand what to pay immediate attention to and what can be postponed. **What do you dislike about ThreatDown?** Sometimes it doesn't give me some information about the hosts and some time must pass before it manages to collect them. **What problems is ThreatDown solving and how is that benefiting you?** Solve the problem of managing many PCs simultaneously, showing critical issues on a single dashboard. **Official Response from Grace B:** > Hi Antonio! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that the platform’s simplicity and clear navigation are helping you efficiently manage multiple PCs and stay on top of security updates. We’re glad the visibility into patches—both critical and community-recommended—has made it easier to prioritize what needs immediate attention. We also appreciate your note on host information delays, as that kind of feedback helps inform how we continue to improve the experience. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 31. Tool consolodation so your team can work smarter **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel S. | Senior Lead Information Security Analyst, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 28, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** Threatdown continues to add functionality and control, like device control, Firewall, and Url Filtering. It might not all be something you want, but for small teams, not relying on multiple tool sets is a benefit. **What do you dislike about ThreatDown?** I would continue to improve their code base, and how it operates. So far we have not had any issues. There have been some questions on structure but this is a deeper dive which is being investigated. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown has given us unparreleed insight into our geographically dispersed infrastructure. We are able to block issues using their product before them become issues. ThreatDown has allowed us to cosolodate some tool sets into a single interface. **Official Response from Angela Kelleher:** > Hi Daniel, Thank you for sharing your positive experience with ThreatDown! We're thrilled to hear that our platform has been instrumental in providing valuable insights and empowering your support teams. We appreciate your feedback regarding the license models and understand the importance of flexibility in pricing options. We will take your suggestion into consideration for future enhancements. If you have any specific features in mind that you would like to see available as standalone options, please feel free to reach out to our support team. Thank you for choosing ThreatDown to enhance your operations, and we look forward to continuing to support your organization's success. Many thanks, Angela ### 32. Useful EDR and DNS Filtering That Delivers **Rating:** 4.0/5.0 stars **Reviewed by:** Juan R. | IT Director, Legal Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 11, 2026 **What do you like best about ThreatDown?** Its EDR and DNS filtering are really useful. **What do you dislike about ThreatDown?** It’s hard to deploy on macOS, since configuration profiles and other required components need to be installed. **What problems is ThreatDown solving and how is that benefiting you?** Real-time analysis that allows us to audit our environment and helps protect us from threats. **Official Response from Grace B:** > Hi Juan, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that the EDR and DNS Filtering capabilities are helping your team strengthen security and gain better visibility into your environment through real-time analysis. We’re glad ThreatDown is helping protect your organization from evolving threats. We also appreciate your feedback around the macOS deployment experience—insights like this are valuable as we continue to enhance the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 33. Malwarebytes is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Rick H. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 09, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** Malwarebytes / Threadown has only gotten better over time. **What do you dislike about ThreatDown?** Nothing, they are the best! **What problems is ThreatDown solving and how is that benefiting you?** Malwarebytes focuses on improving their software to keep things easy for the end user. **Official Response from Angela Kelleher:** > Hi Rick Thanks so much for your very positive review and shout out to our support team – this made our day! Best regards Angela ### 34. Threatdown Delivers Strong, Easy-to-Manage Protection with Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 29, 2026 **What do you like best about ThreatDown?** Threatdown has been a big help in keeping our devices secure from external threats, and we use it as our primary protection solution across the business. The interface is clear and easy to navigate, and overall it performs very well day to day. Their support team and account management have also been attentive and responsive whenever we’ve needed help. It’s protected us from multiple attacks and has helped us pass our Cyber Essentials Plus certification for several years now. **What do you dislike about ThreatDown?** It can be quite expensive, particularly if you want to add email protection. So far, we also haven’t found any useful integrations or AI elements. **What problems is ThreatDown solving and how is that benefiting you?** Employee device protection and monitoring. **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown has been a reliable primary protection solution for your business and is helping keep your devices secure day to day. We’re glad the interface is easy to navigate and that our support and account teams have been responsive when needed. It’s also great to hear ThreatDown has supported your Cyber Essentials Plus certification over multiple years, that’s a meaningful outcome. We also appreciate you taking the time to share your feedback—your insights are valuable to us. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 35. You need to consider adding ThreatDown! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 15, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** Performance. Ease of deployment and maintenance is a bonus. The ability to monitor activity via the web console from anywhere. **What do you dislike about ThreatDown?** I can't think of any other issues. Faster deployment of updated user policies would be nice. **Recommendations to others considering ThreatDown:** Get the trial. I’m certain you’ll be pleased with your testing. **What problems is ThreatDown solving and how is that benefiting you?** Like everyone, our biggest challenge is the sheer volume and variety of malicious content circulating in the wild today. We’ve reduced the impact of that badness to virtually nothing. **Official Response from Angela Kelleher:** > Good day! We’re thrilled to be such a valuable asset to your organization and appreciate your feedback on the ease of deployment and maintenance. It’s great to hear that you have used ThreatDown to reduce the threat landscape down to virtually nothing and now have peace of mind. Best regards. Angela ### 36. Great Product with a great onboarding process **Rating:** 5.0/5.0 stars **Reviewed by:** Justin P. | Service manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 24, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** The administration UI is great, and the firewall options are awesome. **What do you dislike about ThreatDown?** Managing licenses can be challenging and requires some maneuvering to find where to update them at. **What problems is ThreatDown solving and how is that benefiting you?** Threatdown is allowing me to manage patch deployment for all of my clients, as well as providing a nice security package **Official Response from Angela Kelleher:** > Hi Justin! We're thrilled to hear that you are enjoying ThreatDown's onboarding process and its ability to manage endpoint security and patch management. We appreciate your feedback about the root scans and backup schedules, and we will certainly take that into consideration for future improvements. Thank you for sharing how ThreatDown is benefiting you in managing patch deployment and providing security for your clients. Best regards. Angela ### 37. Effortlessly Strengthened Our Cybersecurity Measures **Rating:** 4.0/5.0 stars **Reviewed by:** Gershom A. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 23, 2026 **What do you like best about ThreatDown?** I appreciate ThreatDown's real-time alerts and intuitive dashboard, which make it easy for our team to monitor threats, prioritize risks, and act quickly to keep our systems secure. The real-time alerts let us respond to threats immediately, reducing potential damage. The intuitive dashboard organizes data clearly, making it easy to track risks, prioritize actions, and collaborate effectively, greatly enhancing our overall security workflow. I also found the initial setup straightforward, with a well-guided onboarding process that allowed our team to configure monitoring and integrations quickly without major issues. **What do you dislike about ThreatDown?** I feel that ThreatDown's reporting features could be more customizable, and integration with some of our existing tools could be smoother to streamline workflows further. **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown for cybersecurity monitoring, which helps our team quickly spot and respond to threats. It reduces the risk of breaches, keeps our systems secure, and enhances our security workflow with real-time alerts and an intuitive dashboard for effective collaboration. **Official Response from Grace B:** > Hi Gershom, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that real-time alerts and the intuitive dashboard are helping your team quickly identify and act on threats while improving collaboration across your security workflows. We’re also glad the onboarding experience made it easy to get up and running without friction. We appreciate your feedback around reporting customization and integrations as well—insights like this are valuable as we continue to enhance the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 38. Easy sailing on the security front ever since we switched to Threatdown. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 19, 2026 **What do you like best about ThreatDown?** Customer service and Managed threat detection. They’re always there, looking out for us and taking care of things, even when we aren’t. Assistance with features, Nebula, or configuration is always easy to get quickly. **What do you dislike about ThreatDown?** Vulnerability alerts: we sometimes receive alerts for vulnerabilities that don’t yet have a patch available in Threatdown. This isn’t necessarily a bad thing, but it does create extra work to confirm whether a patch exists, apply it if it does, or otherwise ignore the alert until Threatdown is able to patch it. **What problems is ThreatDown solving and how is that benefiting you?** Endpoint security and patch management are handled well. It gives us real peace of mind on the security front by reliably reaching all of our endpoints—both in our offices and abroad—so they stay patched and secure. **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that our customer service and MDR team are providing consistent support and peace of mind, and that getting help with features and configuration has been quick and seamless. We’re also glad to hear ThreatDown is helping you effectively manage endpoint security and patching across your environment. We appreciate your feedback around vulnerability alerts as well—insights like this are valuable as we continue to refine the experience. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 39. DNS Security on Mobile Made Easy, Needs Report Enhancements **Rating:** 4.5/5.0 stars **Reviewed by:** Don S. | IT Mgr, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 19, 2026 **What do you like best about ThreatDown?** I appreciate ThreatDown for providing MDR for our staff, giving us 24/7/365 awareness. I like the DNS security on cell phones since phones are used for everything these days. It’s reassuring to have DNS security available on cell phones so that when someone clicks a link from their email or on a web page or an article they are reading, we know it’s safe. The initial setup of ThreatDown for our team was extremely easy. **What do you dislike about ThreatDown?** Overall reporting is one area where I think ThreatDown could improve. I wish there was a longer retention period for reporting, like one year, and more customizable reports. **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown for security on our endpoints, phones, and servers with 24/7 MDR awareness and solving DNS issues. **Official Response from Grace B:** > Hi Don, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that MDR and DNS security—especially on mobile devices—are giving your team added confidence and protection throughout the day. We’re also glad the initial setup was smooth and easy for your team. We appreciate your feedback around reporting as well, insights like this are valuable as we continue to enhance the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 40. From Malwarebytes to ThreatDown: A Trusted Evolution in Endpoint Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua S. | System Administrator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 03, 2025 **What do you like best about ThreatDown?** Having used Malwarebytes’ free version since 2005 and later its paid offerings, I recently upgraded to ThreatDown to protect our clinical systems more comprehensively. From the outset, ThreatDown impressed me with: -Unified Management: One console to deploy and manage across endpoints; servers and workstations alike. -Impressive Detection & Response: The EDR component identifies and interrupts malicious behaviors that traditional AV might miss. -Simplified Security for IT-constrained setups: As an admin who juggles many tasks, I appreciate how the platform emphasizes ease of use and rapid deployment. -Advanced features beyond malware removal: These include vulnerability assessment, patch management, device control, browser and phishing protections, and firewall management - all in the paid bundles. In practice, deploying ThreatDown meant I could standardize on a single platform for endpoint security, phishing protection, and incident response—reducing complexity and giving me better visibility across our environment. If I were to sum up: ThreatDown feels like the logical next step after years of trusting Malwarebytes for manual cleanup, now with full proactive protection and enterprise features. It gives me confidence we’re better covered for modern threats. **What do you dislike about ThreatDown?** I have encountered a few minor issues related to support. **What problems is ThreatDown solving and how is that benefiting you?** My main use for this product is Endpoint Protection, and I find myself relying on its management features more and more often. ### 41. Effortless Enterprise Security Management **Rating:** 5.0/5.0 stars **Reviewed by:** Paul G. | MIS Director, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 26, 2026 **What do you like best about ThreatDown?** I appreciate that the management console in ThreatDown is comprehensive and easy to use, allowing me to see everything that's going on with my enterprise computers. It saves me time because it's easy to navigate, and I always know what I need to do. The support has been quick and helpful, solving my issues when needed. The initial setup was easy, especially with the assistance I received from support. **What do you dislike about ThreatDown?** Nothing at this time.. It is a great product **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown to maintain antivirus and email filtering on our enterprise computers. The management console is comprehensive and easy to use, saving me time by clearly showing what's going on. Support is quick and resolves my issues effectively. **Official Response from Grace B:** > Hi Paul! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that the console is helping you stay on top of your environment while saving time, and that setup felt smooth with support along the way. We’re also glad our support team has been quick and helpful when you’ve needed them. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 42. Easy Monitoring and Centralized Network Security in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Dan B. | Director of Infomation Technology, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 29, 2026 **What do you like best about ThreatDown?** Once setup easy to use and monitor. Entire network security and updates at one place. **What do you dislike about ThreatDown?** The setup process is a little in depth but worth it. **What problems is ThreatDown solving and how is that benefiting you?** Confirming all computers on the network are patched and up to date. And all machines are virus and spyware free **Official Response from Grace B:** > Hi Dan! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown has been easy to use and has helped keep your devices free from viruses and spyware. Providing our customers with confidence that their environment is protected is incredibly important to us. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 43. Reliable but with glitches **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 21, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** MDR cut down the chances of IT team involement. **What do you dislike about ThreatDown?** 1) At some point in the past, some endpoints are lost from Nebula for unknown reason. 2) On most the hosts, uninstallation are unsuccessful. Using the Business Support Tool can be hit-or-miss. 3) Reinstallation can be unnecessarily difficult. **What problems is ThreatDown solving and how is that benefiting you?** Keeping malwares out of the hosts and LANs. **Official Response from Angela Kelleher:** > Good day, Thank you for sharing your positive experience with ThreatDown's single point of administration and ease of implementation. We understand the frustration caused by the occasional Windows irresponsiveness and uninstallation errors and are actively working to address these issues. Your input is valuable to us. Many thanks, Angela ### 44. Best End Point Protection Software **Rating:** 4.0/5.0 stars **Reviewed by:** Hany E. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 23, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** Still one of the best in ransomware detection and prevention with easy to manage cloud interface **What do you dislike about ThreatDown?** Stability of the app updates in windows operating system **What problems is ThreatDown solving and how is that benefiting you?** Threatdwon is very good in Ransomware mitigation, user URL Filter and Antivirus. **Official Response from Angela Kelleher:** > Hi Hany! We're pleased to hear that ThreatDown is effectively mitigating ransomware, providing URL filtering, and offering strong antivirus protection for you. We appreciate your input and will continue to focus on delivering top-notch security solutions. Best regards. Angela ### 45. ThreatDown review **Rating:** 4.5/5.0 stars **Reviewed by:** Tala A. | Technical Support, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** January 15, 2026 **What do you like best about ThreatDown?** I like that ThreatDown is easy to use and works well without being complicated. It’s simple to manage, gives good protection, and doesn’t slow down the computer. The dashboard is clear, and it’s easy to understand what’s going on. **What do you dislike about ThreatDown?** Every feature helpful. I don't have anything to dislike about. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown helps protect my devices from viruses, malware, and other harmful threats. It stops infections before they can cause damage and keeps the system running safely. Because of that, I don’t have to worry as much about security issues, and it gives me peace of mind knowing my data and devices are safer. **Official Response from Grace B:** > Hi Tala, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is delivering strong protection while remaining simple to use and easy to manage. We’re glad the clear dashboard and lightweight performance are helping you stay informed without slowing things down, and that it’s giving you peace of mind knowing your devices and data are secure. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 46. Very reliable - I always trust this product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 20, 2019 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** They have enhanced their alerting and communication through email reports which I relay on to help me manage the day to day. **What do you dislike about ThreatDown?** It's working as I expected at this point. **Recommendations to others considering ThreatDown:** It's a great product for the cost that help to alert you to issues before they happen. Although been using for years on premise, just started using cloud platform and it's so much better. **What problems is ThreatDown solving and how is that benefiting you?** The email alerts help me to manage activity and prevent it from turning into something worse. I like that it's all real time information provided on the alerts as well. The dashboard overview is a nice feature to look at everything as a whole and narrow down where you need to direct your attention quickly. **Official Response from Angela Kelleher:** > Hi! Thank you very much for your positive 5* review, we appreciate it. And we are glad to hear you are enjoying the ease of use and real-time alerts - always trying to improve our products. Many thanks Angela ### 47. Great Endpoint Protection with Room for Deployment Tool Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Carrissa P. | Programmer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 08, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** I like ThreatDown's endpoint protection and patching features, as they keep my endpoints safe and up to date. I also appreciate that ThreatDown provides more information regarding the endpoints compared to other products. The initial setup was easy. **What do you dislike about ThreatDown?** The last time I tried the deployment tool, it didn't work. I haven't tried it recently, but when I did, it didn't work. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown provides antivirus and malware protection, keeping my endpoints safe and up to date. It offers more information regarding the endpoints than other products. **Official Response from Angela Kelleher:** > Hi Carrissa! We are thrilled to hear that you find our support quick and professional. Thank you for your positive feedback! And thank you for choosing ThreatDown for your cybersecurity needs. Best regards Angela ### 48. Best Threat Detection on the market!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Randall C. | Senior Network Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 24, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** Threatdown is far more advanced than any other protection on the market. We have been please with the performance and how it catches everything while protecting our client systems. **What do you dislike about ThreatDown?** I have found that Threatdown can be resource intensive at times causing some systems to slow to a crawl. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown has filled the void we had with our clients systems and keeping them protected in all areas. Since we have been using this software, our system issues have reduced drastically. **Official Response from Angela Kelleher:** > Hi Randall! We're thrilled to hear that ThreatDown has been able to keep your clients' systems protected and has significantly reduced your system issues. Thank you for sharing your experience! Best regards. Angela ### 49. Simplistic Yet Powerful, Tailored Security Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob C. | Cybersecurity Analyst, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 19, 2026 **What do you like best about ThreatDown?** I like that ThreatDown's portal is simple but allows for deep access to lots of settings and features below the surface level. I also appreciate that we can configure the protection settings for our specific needs on a device level or a global/group level. The initial setup was super easy, and their support helped tremendously. It works better than the other solutions we've tried. **What do you dislike about ThreatDown?** Nothing **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown keeps us compliant with regulations and protects our devices. Its simple portal allows for deep access to lots of settings, enabling us to configure protection for specific needs on a device or group level. **Official Response from Grace B:** > Hi Jacob, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that the platform strikes the right balance between simplicity and flexibility, giving you the control to tailor protection at both the device and group level. We’re also glad the setup process was smooth and that our support team was able to help along the way, and it’s great to know ThreatDown is meeting your needs compared to other solutions you’ve tried. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 50. Effortless Setup, User-Friendly Dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Brett E. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 24, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ThreatDown?** I really appreciate ThreatDown for its centralized deployment on all PCs and servers, as it saves me from the hassle of manually configuring each one. This feature is incredibly convenient. I love the dashboard; its aesthetic appeal and intuitive design make it easy to navigate and find features. Whenever I’m unsure about something, finding help is straightforward, which demonstrates how user-friendly ThreatDown is overall. Also, the initial setup of ThreatDown was very easy and straightforward, with support available to assist, making it a pleasant experience. **What do you dislike about ThreatDown?** So far there is nothing I don't like about it. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown centralizes antivirus deployment across our PCs and servers, saving me the hassle of individual setups. It's convenient, offering early detection and seamless integration. **Official Response from Angela Kelleher:** > Hi Brett, Thank you for sharing your positive experience with ThreatDown. We're glad to hear that the software has been easy to deploy and integrate into your network, and that it has provided efficient protection with low maintenance. We appreciate your feedback and recommendation! Many thanks, Angela ## ThreatDown Discussions - [Does Malwarebytes work on servers?](https://www.g2.com/discussions/does-malwarebytes-work-on-servers) - 1 comment, 2 upvotes - [How to allow program in App Data to be used](https://www.g2.com/discussions/how-to-allow-program-in-app-data-to-be-used) - 2 comments, 2 upvotes - [Is it possible to use run more thorough 'complete' scans manually?](https://www.g2.com/discussions/33880-is-it-possible-to-use-run-more-thorough-complete-scans-manually) - 1 comment, 1 upvote - [Using Malwarebytes EDR in a midsize company needs extra investment for web filter?](https://www.g2.com/discussions/using-malwarebytes-edr-in-a-midsize-company-needs-extra-investment-for-web-filter) - 4 comments, 1 upvote - [How are anti-virus softwares made?](https://www.g2.com/discussions/how-are-anti-virus-softwares-made) - 1 comment, 1 upvote - [View ThreatDown pricing details and edition comparison](https://www.g2.com/products/threatdown/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-09+21%3A19%3A33+-0500&secure%5Bsession_id%5D=458ffdca-b9a2-4644-ac0b-d5b776f6247f&secure%5Btoken%5D=751ae1171b91138c149c5e22a0f25fe71692eb4a9ff196ea4fc23c1c4e419a47&format=llm_user) ## ThreatDown Features **Administration** - Compliance - Web Control - Application Control - Asset Management - Device Control - Patch Management - Password Management - Compliance Management - Remote Monitoring & Management - Workflow Management - Policy Management - Assessment Management - Endpoint Management - Incident Management - User Management - Audit Management - PCI Compliance - Web Threat Management - Device Management **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Summarization **Services - Endpoint Detection & Response (EDR) ** - Managed Services **Additional Functionality** - Real-Time Monitoring - API - Threat Protection - Spam Blocker - Spam Quarantine - Real-time Alerts - Data Security - Incident Management - Remote Update/Installation - DDoS Protection - Automatic Scans - Vulnerability/Threat Prioritization - Real-Time Analytics - Endpoint Protection - Identity Theft Protection - Security Auditing - Virus Definition Update - VPN - Tracker Blocking - Data Loss Prevention - AI Copilot - Webcam Protection - Anomaly/Malware Detection - Third-Party Integrations - Access Controls/Permissions - Password Management - Phishing Protection - Email Attachment Protection - AI/Machine Learning - Reporting & Statistics - Network Security - Authentication - Threat Response - Activity Dashboard - Vulnerability Scanning - Backup and Recovery - Next-Generation Firewall - Application Security - Whitelisting/Blacklisting - Server Monitoring **Additional Functionality** - Generative AI - Event Analysis - Prioritization - AI Copilot - Whitelisting/Blacklisting - Remediation Management - Alerts/Notifications - Behavioral Analytics - Continuous Monitoring - Root Cause Analysis - Endpoint Management - Anomaly/Malware Detection **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Functionality** - System Isolation - Firewall - Endpoint Intelligence - Anomaly/Malware Detection **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Analysis** - Automated Remediation - Incident Reports - Behavioral Analysis - Risk Analysis - Customizable Reports - Summary Reports **Additional Functionality** - SSL Security - HIPAA Compliant - API - Threat Response - Endpoint Protection - Maintenance Scheduling - Third-Party Integrations - Security Auditing - Application Security - Encryption - Network Security - Real-Time Reporting - AI Copilot - Reporting/Analytics - Authentication - Financial Data Protection - Anti Virus - Secure Data Storage - Virus Definition Update - Activity Dashboard - VPN - Audit Trail - Anti Spam - Access Controls/Permissions - Data Visualization - Alerts/Escalation - Data Security - Real-Time Analytics - Collaboration Tools - Secure Login - AI/Machine Learning - Single Sign On - Behavioral Analytics - Prioritization - Reporting & Statistics - IOC Verification - Monitoring - Two-Factor Authentication - Server Monitoring - Vulnerability Scanning - Activity Tracking - Event Logs - Risk Assessment - Real-Time Notifications - Real-Time Monitoring - Whitelisting/Blacklisting - Activity Monitoring - Alerts/Notifications - Risk Alerts - Behavior Tracking - Tokenization - Web Traffic Reporting - Generative AI **Security Management** - Incident Reports - Security Validation - Compliance ## Top ThreatDown Alternatives - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.7/5.0 (542 reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) - 4.6/5.0 (962 reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - 4.7/5.0 (206 reviews)