2026 Best Software Awards are here!See the list

ThreatDown Reviews & Product Details

Pricing

Pricing provided by ThreatDown.

Endpoint Protection - 14 Day Trial

Free Trial
1 Device Per Year

ThreatDown Media

ThreatDown Demo - ThreatDown Security Advisor
ThreatDown Security Advisor provides customers with a security score to illustrate their current level of protection, offers guidance on how to make improvements and enables them to take immediate action.
ThreatDown Demo - Detect and Monitor Suspicious Activity
Suspicious Activity Monitoring feature allows analysts of all skill levels to detect hidden malware based on suspicious behavior.
ThreatDown Demo - Vulnerability Assessment
Improve security posture without extra costs. Find application vulnerabilities on your endpoints before they are exploited. Includes full feature vulnerability scanning.
ThreatDown Demo - Patch Management
Powered by robust security and compliance features, ThreatDown Patch Management fixes known software vulnerabilities before criminals exploit them
ThreatDown Demo - ThreatDown OneView Report Function
ThreatDown OneView puts full control of customer sites and security policies in the hands of MSPs with an easy-to-use interface designed for analysts of all skill levels. Easily generate reports to show end users or track activity.
Play ThreatDown Video
Product Avatar Image

Have you used ThreatDown before?

Answer a few questions to help the ThreatDown community

ThreatDown Reviews (1,070)

View 5 Video Reviews
Reviews

ThreatDown Reviews (1,070)

View 5 Video Reviews
4.6
1,071 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and effective threat detection, highlighting how it simplifies security management across multiple devices. The intuitive dashboard and responsive customer support enhance the overall experience, making it a reliable choice for organizations. However, some users note that the initial setup can be complex for new users.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Jean M.
JM
Network administrators
Mid-Market (51-1000 emp.)
"Amazing experience"
What do you like best about ThreatDown?

ThreatDown has been very helpful, particularly with its patch management capabilities. The ability to deploy updates and remotely restart computers directly from the console when a software update is pending is extremely efficient and saves significant administrative time. The centralized management interface simplifies oversight and reduces manual intervention. At this time, I have not experienced any issues or complaints with the platform. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

One area where ThreatDown could improve is user communication functionality. Currently, there is no built in feature that allows administrators to send direct messages or notifications to end users from the console. Having the ability to push alerts, maintenance notifications, or security related messages to users would enhance administrative efficiency and improve overall incident response coordination. Review collected by and hosted on G2.com.

RC
Small-Business (50 or fewer emp.)
"Peace of mind in a fast and easy to use package, now with even more features!"
What do you like best about ThreatDown?

We have recently integrated MDR (Managed Detection and Response) and it has been a godsend. While I can still use the Nebula console to manage my endpoints, with MDR I'm less worried about missing anything that might cause harm to our company. They also revamped the Nebula console so everything looks and feels more intuitive. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I still don't have a GUI for schedule scans, but I have been told it is getting worked on. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

Hi Roberto!

We're happy to hear that you find our customer support easy to contact and appreciate the follow-ups. We'll certainly take your feedback about the scheduled scan GUI and Malwarebytes removal into consideration for future improvements. It's great to know that ThreatDown is helping to keep you safe from exterior attacks and teaching you and your end users to be better technology users. Thank you for sharing your experience and for choosing ThreatDown!

Best regards.

Angela

David G.
DG
Tech Support Specialist
Mid-Market (51-1000 emp.)
"I tried the rest and have found the best!!! This is our 8th year! Still awesome!"
What do you like best about ThreatDown?

As a School District, we don't have the resources to waste time on malware issues. We love Threatdown for protecting our Macs and PC's. It is such a time-saver and a comfort to know that we are protected. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

The product has exceeded our expectations. We have enjoyed eight years of fabulous service. Review collected by and hosted on G2.com.

Response from Malwarebytes Anti-Malware Mobile of ThreatDown

We're always looking to improve and are ecstatic to learn we've exceeded your expectations, David!

TF
IT Support Engineer
Mid-Market (51-1000 emp.)
"I love this platform. I check it every day. The user interface is simple to use. 1 click updates."
What do you like best about ThreatDown?

Ease of use. Fast response time. 1 click updates. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Nothing really I think it is a great platform and highly recommend it to anyone in this market. Review collected by and hosted on G2.com.

Tony D.
TD
Information Technology Specialist
Mid-Market (51-1000 emp.)
"Malwarebytes is so easy to set up and provides comprehensive coverage"
What do you like best about ThreatDown?

The new updates sometimes slows down the product, but all in all it still does what it's supposed Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Too much reliance on AI is causing the app to lose it's draw factor. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

Hi Tony

Thank you for the five star review, we really appreciate it!

And going to bed at night knowing your systems are safe is exactly what we aim to do, glad to have your back!

Best regards

Angela

Johannes O.
JO
Geschäftsführer
Small-Business (50 or fewer emp.)
"Effective macOS Security with Language Barrier"
What do you like best about ThreatDown?

I find that ThreatDown is a very good solution for macOS clients to enhance security. It's good that users are not constantly bothered with notifications about scans being performed. ThreatDown works in the background and only requires the user's attention when it is really necessary. This makes it a valuable tool for me. Additionally, the initial setup is simple and intuitive. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

The client on macOS does not yet offer all the features available on Windows. Additionally, it is only localized in English, and there are no notifications, reports, or other things in other languages. Everything is in English. This is very disadvantageous for some customers. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

Hi Johannes,

Thank you for your positive feedback on ThreatDown's feature set and performance on Macs. We apologize for any inconvenience caused by the lack of browser support on macOS. We are actively working on enhancing our product to provide a more comprehensive solution for your security needs.

Many thanks,

Angela

SC
Senior Infrastructure Technician
Small-Business (50 or fewer emp.)
"Effortless Security Management with Outstanding Support"
What do you like best about ThreatDown?

ThreatDown is a fantastic product that we use daily for around 27 clients. Across our client base, we use the full range of ThreatDown products, including Email Security, DNS Filtering, Patch Management, EDR, MDR, and more.

Customer support is quick to respond and resolves issues as efficiently as any support desk can. The product itself is easy to deploy and manage, with clear and flexible policies available through the OneView portal.

While we don’t currently use many integrations, I did set up the Microsoft Teams integration for a period, and it was straightforward to configure and worked as expected. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

Sadly, ThreatDown is sometimes too effective and can be a little over-zealous with its blocking. We have also experienced some performance issues on end-user machines; however, ThreatDown support has been excellent and is working closely with us to identify and resolve the problems. Review collected by and hosted on G2.com.

Daniel P.
DP
Technolgy Director
Mid-Market (51-1000 emp.)
"Suprisingly and refreshingly amazing"
What do you like best about ThreatDown?

It streamlines everything into one place and makes it much easier for our small team to monitor and manage a large number of devices. Installation on new devices is super simple, integration is was ridiculously easy, there isn't a single day that goes by that it isn't being used, and every member of their support team has been a class act. HIGHLY RECOMMENDED! Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

I don't really have any complaints about Threatdown. I guess the UI could use a little bit of work to make things simpler? Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

Hi Daniel!

We're thrilled to hear that ThreatDown has been such a valuable asset to your team! Thank you for the positive feedback and for highlighting the ease of installation and integration, as well as the proactive support from our team. We appreciate your suggestion about the UI and will definitely take it into consideration for future improvements.

Best regards.

Angela

Verified User in Government Administration
AG
Mid-Market (51-1000 emp.)
"Malwarebytes EDR, MDR, and Email Security"
What do you like best about ThreatDown?

Malwarebytes is very simple to use, and the interface looks clean and gets updated often. It’s also easy to roll out across all our computers, and it alerts me right away if something suspicious is happening on a machine. The Managed Detection and Response service has honestly helped me sleep better because I know someone is watching our systems around the clock.

Compared to other tools we’ve used, Malwarebytes has been more effective and much easier to manage. It really feels like a “set it and forget it” solution. On the rare occasions when I’ve needed support, their team has responded quickly and solved the issue without any hassle.

We also recently added their Email Security service, and it’s been working great. We’re seeing very few false positives, and managing it is extremely easy. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

The products is expensive but is in line with similar products and I am happy with all the features I receive with it. Review collected by and hosted on G2.com.

Russel M.
RM
Network Administrator
Small-Business (50 or fewer emp.)
"Good, highly-detailed visibility into managed systems and their security health."
What do you like best about ThreatDown?

ThreatDown provides a single site where security software for Windows, Linux, MacOS, Android, and iOS devices can be managed. Not only is the state of the protection agent easily ascertained, but information about the hardware, software, and running state of the system are also available. Agents can be easily configured and installed via EXE, MSI, PKG, and DMG, as well as through download links and store apps. Customer support is quick to respond and has quality, detailed answers, in the rare event you need to use their services.

This software has support for differing detection profiles, with the ability to exclude certain executables (e.g.: cryptomining apps, when they are authorized and not part of some external attack) from detection, on selected systems. Review collected by and hosted on G2.com.

What do you dislike about ThreatDown?

iOS and Android devices are often difficult to identify, and individual Windows/Linux/MacOS devices are identified only by system name, which is often random. iOS devices frequently show as uncontactable in the web console, even when actively in use. Care must be taken, frequently, to rename systems in the web console, to know which ones they actually are. This is most important when default system names are not specifically altered ahead of time, prior to agent installation.

Mac devices require admin permission for system settings alterations to allow the software to run correctly. It would be lovely if this happened automatically, as part of the installation process, but it doesn't. Expect to take 2-4 extra steps once the basic installation is complete before Mac OS is working with ThreatDown properly. Most of these steps will be spelled out when you install, but when updates require new permissions, you'll need directly console access, a savvy user, or some sort or remote access/assistance package to get it working properly again. Review collected by and hosted on G2.com.

Response from Angela Kelleher of ThreatDown

Hi Russel,

Thank you for sharing your detailed feedback on ThreatDown! We're thrilled to hear that you appreciate the visibility and management capabilities our platform offers across various devices. We understand your concerns about identifying iOS and Android devices, as well as the challenge with system naming. We're continuously working to enhance our system for a smoother experience.

We're glad to hear that our customer support has been responsive and helpful. If you encounter any issues or have suggestions for improvement, please don't hesitate to reach out. Your insights are valuable to us as we strive to provide top-notch service.

Thank you for choosing ThreatDown to support your MSP business and security needs!

Angela

Pricing Options

Pricing provided by ThreatDown.

Endpoint Protection - 14 Day Trial

Free Trial
1 Device Per Year

Endpoint Protection

Starting at $69.99
1 Device Per Year

Endpoint Detection and Response

Starting at $84.99
1 Device Per Year
ThreatDown Comparisons
Product Avatar Image
Kaspersky Next Optimum
Compare Now
Product Avatar Image
Symantec End-user Endpoint Security
Compare Now
Product Avatar Image
CCleaner
Compare Now
ThreatDown Features
Compliance
Web Control
Application Control
System Isolation
Firewall
Endpoint Intelligence
Automated Remediation
Incident Reports
Behavioral Analysis
24/7 support
Product Avatar Image
ThreatDown