# Mailjoy Reviews **Vendor:** Mailjoy **Category:** [Account-Based Direct Mail Software](https://www.g2.com/categories/account-based-direct-mail) **Average Rating:** 4.5/5.0 **Total Reviews:** 24 ## About Mailjoy Mailjoy is the tool to reach customers or prospects with mail that's relevant and timely to them. Mailjoy provides a ton of features to help you create mailing lists from your contacts, design beautiful postcards and letters, track the results, and integrate with other tools you already use. Sending a campaign takes only minutes. Use Mailjoy for a single campaign or make it a part of your marketing toolkit. ## Mailjoy Reviews ### 1. "Maximize Your Business Potential with Mailjoy" **Rating:** 5.0/5.0 stars **Reviewed by:** Dirisala L. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2023 **What do you like best about Mailjoy?** Mailjoy helps is sending direct mail as trackable and smart mail, like creating engaging campaigns with receiver-level delivery tracking and instant notification capabilities. One opt Mailjoy for its frequent usage like sending a campaign which takes only minutes and makes it a part of the marketing toolkit. It can be integrated with E-commerce platforms, payment gateways, contacts for reducing marketing efforts. It also provided friendly assiscustomer service anytime. One can easily implement it by just signing and customizing postcards. **What do you dislike about Mailjoy?** I have no negative. This is just perfect for business and personal usage. **What problems is Mailjoy solving and how is that benefiting you?** Mailjoy is best for creating custom designs for promoting business and branding. With Mailjoy one can manage contacts and build mailing lists, and it also allows to import contact lists, and then create separated mailing list by using any criteria. This also act as a live preview tool, to see how exactly mailers will look once printed or mailed to audience. ### 2. " Personalize Your Customer Connections with Mailjoy " **Rating:** 5.0/5.0 stars **Reviewed by:** Gandham N. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Mailjoy?** Mailjoy helps to start campaign by designing mail postcards and letters, tracking the performance of the campaign and integrating with other tools like Google contacts, Shopify, facebook lead ads and many more. This can be easily implemented by signup with Mailjoy. Smart tracking of postcard engagement data with QR codes to drive better results this feature promotes frequent usage for enhancing marketing strategies for greater success in future campaigns. Mailjoy provided friendly assistance with an interactive chatbot. **What do you dislike about Mailjoy?** I occasionally encountered UI error and more design options can be added to the free version. **What problems is Mailjoy solving and how is that benefiting you?** Mailjoy has no design fees and no setup fee. One has to pay for mail you send, which makes it cost-effective and hassle-free. Mailjoy is ideal for personalizing customer mail, whether it can be for sales promotion, greeting messages or marketing campaigns. ### 3. Straightforward mailing for small businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Oscar M. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Mailjoy?** I love how simple and intuitive the software is. Other mailing providers I've used tend to be bulky and complicated for no reason. Mailjoy provides me with the simple features I need without any of the unnecessary noise. In an age where physical marketing isn't as popular, sending out postcards is a great way to get attention. **What do you dislike about Mailjoy?** The pricing must be on the higher side, but I think it is worth it for the quality. The customer support could be better too. **What problems is Mailjoy solving and how is that benefiting you?** We had issues with email campaigns not being as effective which is why we decided to switch over and try sending out physical postcards and mail and it has been great so far. We have seen a increase in customer engagement. ### 4. Great tool for managing email campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Lucy M. | Art Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Mailjoy?** I like that I can customize email template through html code. The template are good and easy to modify. **What do you dislike about Mailjoy?** Very reliable and secure. I have no dislike. **What problems is Mailjoy solving and how is that benefiting you?** It allows me to send customized and personalized email messages to clients and customers without risk of missing a field that should be changed for that customer. ### 5. Trailblazing and resources mailing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Saran A. | Application Development Analyst, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Mailjoy?** It is a magnificent platform, it has excellent customer service and technical support, and its email schedule feature is very compatible with mobile. **What do you dislike about Mailjoy?** The implementation of forms is useful but it is not at its full potential yet. **What problems is Mailjoy solving and how is that benefiting you?** Easy to send mass emails, campaign management and allowed subscriber management for no cost. ### 6. Reach your customers fast and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Nimesh M. | Engineer - 1, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Mailjoy?** Mailjoy is easy to integrate with Google Contacts, which indeed helped our business for reaching potential customers. We have used it daily to create campaigns, send emails and track conversions. It was easy to implement within our system and customer support of Mailjoy is very good. **What do you dislike about Mailjoy?** Only one thing I dislike about Mailjoy is UI, it could be better. **What problems is Mailjoy solving and how is that benefiting you?** We have used Mailjoy to reach our customers, send emails and email marketing campaigns too. It has really helped our business to reach potential customers out there. ### 7. Easy to create campaign and send email and customer service is excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Mailjoy?** I like that it allows me to manage my multichannel approaches from one platform. Very intuitive and easy to integrate. **What do you dislike about Mailjoy?** The price is little higher. Otherwise it's user friendly and easy to navigate. **What problems is Mailjoy solving and how is that benefiting you?** It helps me target and follow up more customers giving automated emails a personalized approach which helps me get more response. ### 8. This integration makes it easy for businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Cristobal T. | IT Developer/Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Mailjoy?** Mailjoy's user-friendly interface, integration with popular marketing tools, affordable pricing, and tracking and analytics features make it a valuable tool for businesses looking to create and execute effective direct mail campaigns. Another great feature of Mailjoy is its integration with popular CRMs and marketing automation tools, such as HubSpot and Zapier. This integration makes it easy for businesses to sync their customer data and leverage this information to create highly targeted and personalized direct mail campaigns. **What do you dislike about Mailjoy?** One potential limitation of Mailjoy is that it primarily focuses on direct mail campaigns and does not offer other marketing channels like email or social media. This may disadvantage businesses that want to execute integrated multi-channel campaigns. **What problems is Mailjoy solving and how is that benefiting you?** Mailjoy is solving several problems for businesses that want to execute direct mail campaigns. One major problem is the time and resources required to create and send personalized direct mail campaigns at scale. Traditional direct mail campaigns can be time-consuming and expensive, requiring significant design, printing, and mailing investments. Mailjoy streamlines this process by providing a user-friendly platform that allows businesses to create and send personalized direct mail campaigns quickly and efficiently. ### 9. Very responsive campaign creation tool with brilliant and helpful online chat team **Rating:** 5.0/5.0 stars **Reviewed by:** Anett L. | Marketing specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Mailjoy?** The campaign templates allow for simple preparation of nice campaigns for subscribers and it offers cool statistics for each campaign. **What do you dislike about Mailjoy?** There aren't any issue or problem with the product, and the customer service is unfailingly quick and competent. **What problems is Mailjoy solving and how is that benefiting you?** It offers the ability to put a newsletter together flexibly and allows me to track and analyze customer engagement very well too. ### 10. The best A/B testing functionality to fine-tune my campaigns for optimal performance **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Mailjoy?** It has a good design and you can drag and drop boxes to create an email. **What do you dislike about Mailjoy?** There is nothing to say. I'm happy with the features I have used. **What problems is Mailjoy solving and how is that benefiting you?** Campaign creation, email verifier allowing me to maintain clean lists boosting deliverability, and I am able to measure click statistics for each email. ### 11. Best Postcard Marketing Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Sudhish N. | Sales and marketing head, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Mailjoy?** it gives a unique postcard marketing which itself is unique and mainly it is not that expensive **What do you dislike about Mailjoy?** it is good for creating postcards but a the look and feel of the app feels cheap **What problems is Mailjoy solving and how is that benefiting you?** creating advertising mails in a unique and attractive way ### 12. Easy to use software with great email preview options and list management **Rating:** 5.0/5.0 stars **Reviewed by:** Lily W. | Senior Manager, Digital Marketing, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Mailjoy?** It's very userfriendly even begginera can design campaigns with it. Very fast and accurate to send email. **What do you dislike about Mailjoy?** I was intimidated by the email design choices at first. Then I loved the choices. **What problems is Mailjoy solving and how is that benefiting you?** I set up workflows to track subscriber behavior and automatically respond with relevant content. ### 13. Fast, intuitive, complete and rich **Rating:** 5.0/5.0 stars **Reviewed by:** Elana. M B. | Sr. Team Lead - Software Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Mailjoy?** The templates are good and easy to modify. I can create my emails off-line to send later. **What do you dislike about Mailjoy?** I'm very satisfied with Mailjoy. I like the template options to choose from and adding different options. **What problems is Mailjoy solving and how is that benefiting you?** It is easy to track and target our followers with news about our products. ### 14. Creating great emails super easy with Mailjoy **Rating:** 5.0/5.0 stars **Reviewed by:** Gabe T. | Lead Software Architect, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Mailjoy?** I like the click and drag features the most, along with the recommended templates. **What do you dislike about Mailjoy?** I truly have not had a bad experience with Mailjoy. **What problems is Mailjoy solving and how is that benefiting you?** We use Mailjoy to send our newsletters. Post-mailing reporting and analysis screens are also very useful. ### 15. Engage customers with joy **Rating:** 4.0/5.0 stars **Reviewed by:** Arti M. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2023 **What do you like best about Mailjoy?** First of all it is very easy to use and user friendly. With mail joy we can creat engaging campaingns and also know the analytics with it easily. So it really helped my business. It also integrates with hubspot which helps us in keeping the track of leads. **What do you dislike about Mailjoy?** Nothing as such. It's a great tool with great features but it could have more features like integration with social media etc. **What problems is Mailjoy solving and how is that benefiting you?** Mailjoy provides an easy and user friendly platform to send mail and integrate direct mailing campaign which saves company's cost, manpower amd efforts. It made direct mailing easy and hassle free for my business. ### 16. Very complete, fantabulous email builder **Rating:** 5.0/5.0 stars **Reviewed by:** Rianna K. | Senior IT Specialist, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Mailjoy?** Easy to create templates both text & images. Easy to schedule emails to send later. **What do you dislike about Mailjoy?** Language translations could be tough to get around at first. **What problems is Mailjoy solving and how is that benefiting you?** Automate emails to send to information to customers or congratulate them. ### 17. Extremely versatile for e-blasts to our main list **Rating:** 5.0/5.0 stars **Reviewed by:** Chase M. | Customer Experience Management, Machinery, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Mailjoy?** Grouping and automating of emails for certain addresses is easy and fast. **What do you dislike about Mailjoy?** They could improve the text editor to add more functions. **What problems is Mailjoy solving and how is that benefiting you?** I get our newsletter out every month and was able to run several well received and very successful campaigns with it. ### 18. Mail Joy its an Unique Marketing Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Pavan Kumar V. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2023 **What do you like best about Mailjoy?** Targeting people directly via traditional Mail Services Is the Best thing. **What do you dislike about Mailjoy?** People need to be habituated to this sort of Marketing **What problems is Mailjoy solving and how is that benefiting you?** I want to promote My own product in the traditional way. ### 19. Works for Small Businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Syeda S. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Mailjoy?** Makes email marketing fairly simple. Would recommend it to small businesses for easy implementation **What do you dislike about Mailjoy?** More new features can be introduced keeping in mind other players in the same industry **What problems is Mailjoy solving and how is that benefiting you?** Made our digital marketing easier. We were able to reach out to a lot more customers and retain them ### 20. Mails that delight customers **Rating:** 4.0/5.0 stars **Reviewed by:** Anne S. | Business Dev, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Mailjoy?** The company handles the printing, enveloping, and mailing the mail to the recipients. One incredible thing is that they offer segmentation options and shipment tracking to help businesses assess the effectiveness of their direct mail campaigns. **What do you dislike about Mailjoy?** It may cause uncertainty if mail does not arrive due to carrier failures. These third-party events sometimes make you think of other ways to get the mail delivered. **What problems is Mailjoy solving and how is that benefiting you?** By using Mailjoy, businesses can save time and resources by eliminating the need for manual printing, enveloping, and mailing tasks. Additionally, the automation provided by the platform allows for greater efficiency and accuracy in the immediate mail-sending process. ### 21. Mailer with Mailjoy **Rating:** 3.5/5.0 stars **Reviewed by:** Nilay P. | Research Analyst - Data Ops Marketing & Communications Global Outreach, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Mailjoy?** Direct Mail - Postcards Templates - Customization - Personalisation Postcards -Postcard Designer -Conversion Tracking - Integrations - Contacts & Mailing Lists. **What do you dislike about Mailjoy?** The Most Disliked thing I noticed is that it has a free version, but they should give more credits to explore. Also, the website should be more feasible & straightforward. **What problems is Mailjoy solving and how is that benefiting you?** Mailjoy is solving the primary problem of a Delightfully easy direct mail marketing - Effortless contact importing - Mailing list management and validation - Delivery and conversion tracking. ### 22. Review of Email Marketing tool by agency owner **Rating:** 5.0/5.0 stars **Reviewed by:** Ritwik J. | Co-Founder and CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Mailjoy?** Easy way to create beautiful-looking postcards for mail which can be sent to people. It also shows actionable analytics with a conversation tracking for better performance of email campaigns. **What do you dislike about Mailjoy?** Although the designer of Mailjoy is excellent, it still lacks many pre-built email templates, which can help create postcards very quickly and without h hiring a professional. **What problems is Mailjoy solving and how is that benefiting you?** As a business owner, I need to send wishes and greetings to my employees and clients as well. But to design a postcard or letter I need to hire a professional designer, which can cost me a huge amount of money. With Mailjoy, I can do the designing myself easily. ### 23. Easy tool for sending physical mail campaigns **Rating:** 3.5/5.0 stars **Reviewed by:** Quentin U. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2023 **What do you like best about Mailjoy?** It's UX/UI that is not very powerful, yet very simple and straight to the point. You can upload your own design or make the most out of the templates available to you. You can also schedule campaigns in advance, therefore planning your mailing campaigns in advance. **What do you dislike about Mailjoy?** Mailjoy may be a bit too simplistic and I've experienced some slowness in the UX/UI. But as I said earlier, the simplicity of the platform makes it efficient to use. **What problems is Mailjoy solving and how is that benefiting you?** Diversifying our marketing campaigns with physical mails, and doing it efficiently from one platform. ### 24. transparent pricing with no hidden costs and no minimum quantity requirements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Mailjoy?** is user-friendly, it handles mailing, and tracking personalized postcard and letter campaigns. It integrates with various apps, saving time in setting up mailer campaigns, and offers features like recipient-level delivery tracking, conversion tracking, customer attribution, and unique per-mailer URLs and QR codes for smart tracking. **What do you dislike about Mailjoy?** Overall is really good. One thing is that it could have more template variety​​. While it's a self-service tool, beginners might need some time to familiarize themselves with the platform **What problems is Mailjoy solving and how is that benefiting you?** Ease of use: Direct mail marketing often involves multiple steps, from designing the content to managing mailing lists and tracking the results. Mailjoy simplifies this process by offering a user-friendly platform where you can design, mail, and track your campaigns in one place - [View Mailjoy pricing details and edition comparison](https://www.g2.com/products/mailjoy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+11%3A00%3A20+-0500&secure%5Bsession_id%5D=2e43076e-9f8d-4418-ba00-94fa7e36791c&secure%5Btoken%5D=a1104d0e2a49b037a717fe4c81d38ef9f32766afa3b829eb6cb06361c4295a8d&format=llm_user) ## Mailjoy Features **Platform Basics** - Gift Status Tracking - Budgeting **Marketing Distribution** - Segmentation - Personalized Messaging - Website Personalization - Email Campaigns - Digital Advertising - Direct Mail **Platform Data** - Conversion Rate Measurement **Campaign Planning** - Strategy Mapping - Prioritized Accounts - Trending Accounts - Sales Activation **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment **Integrations** - Ad Network Integrations - Buyer Intent Data Integration - Marketing Automation Integration - CRM Integration ## Top Mailjoy Alternatives - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,237 reviews) - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,041 reviews) - [Alyce by Sendoso](https://www.g2.com/products/alyce-by-sendoso/reviews) - 4.7/5.0 (536 reviews)