--- title: MailerSend Reviews meta_title: 'MailerSend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how MailerSend works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 46 scale: '5' date_modified: '2026-10-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

MailerSend Reviews & Product Details

Profile Status

This profile is currently managed by MailerSend but has limited features.

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Pricing

Pricing provided by MailerSend.

Free

Free
500 Emails Per Month

Hobby

Starting at $7.00
5000 emails Per Month

User Insights

Average based on 46 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

MailerSend Reviews (46)

View 1 Video Reviews
Reviews

MailerSend Reviews (46)

View 1 Video Reviews
4.1
46 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and responsive customer support, making it a reliable choice for transactional email services. Many appreciate the generous free tier and straightforward integration process, which allows for quick setup. However, some users note limitations with certain features being restricted to paid plans.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Easy to implement"
3.5/5
What do you like best about MailerSend?

Their email sdk is really helpful and easy to use and they have great customer support. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

Can only use 3 templates for emails on free plan. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Good service fast support"
4/5
What do you like best about MailerSend?

Nice service, used for transactional email. Love the chance to use it for free up to 12k emails. Super fast support on trouble. Recommended. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

Some bugs and issues, promptly solved by the helpdesk Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great service"
5/5
What do you like best about MailerSend?

That you can send a mail and a real person answer you and not an AI. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

That they can't read Hebrew and understand my site automatically. But when a send mail and Mark from Mailersend saw it he understand and approve the account. Review collected by and hosted on G2.com.

Eduardo E.
EE
Eduardo E.
Software Developer
Small-Business (50 or fewer emp.)
"Fully disappointed"
0.5/5
What do you like best about MailerSend?

The user interface is very intuitive and easy to use, and the support team works really fast but they did not approve my account, it's not good if you are working on a business idea or an MVP Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

It was disappointing that they rejected my application only because my project is starting and is not fully implemented yet. Review collected by and hosted on G2.com.

HW
Hari W.
Small-Business (50 or fewer emp.)
"Swift and helpful response"
4/5
What do you like best about MailerSend?

They offer a free tier for small businesses, with remarkable support Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

nothing so far, all services and support is great Review collected by and hosted on G2.com.

Cole H.
CH
Cole H.
Frontend Engineer
Small-Business (50 or fewer emp.)
"Fast and convenient transactional email"
4.5/5
What do you like best about MailerSend?

Mailersend is an excellent tool for any company that has to send any email; it is fast, has a beautiful API, and has an even better customer support team. You can't go wrong with Mailersend. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

Some features are only available on the paid plan, which is entirely understandable but would still be nice. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"They cut client email when they like without any warning or explanation"
0/5
What do you like best about MailerSend?

Nothing, what is the use of an email provider that doesn't send email when they like Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

No client education, email is hard and they rather want you out Review collected by and hosted on G2.com.

Jason P.
JP
Jason P.
Co-Founder/Managing Director
Small-Business (50 or fewer emp.)
"A breath of fresh air"
4.5/5
What do you like best about MailerSend?

MailerSend is super easy to get up and running. The pricing is great, with a super generous free plan. The dynamic API instructions reduce integration development to simple copy & pasting. The drag and drop email builder has way more pre-built blocks than any competitor and the templates are really good looking and practical. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

There's a slight learning curve when it comes to the drag and drop email builder, especially coming from competitors. Some controls aren't where you think they'd be. Some of the API error messages are hard to understand at first. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Worst customer support EVER!!!"
0/5
What do you like best about MailerSend?

- Good delivery rate

- Affordable

- Easy to setup Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

One of our forms was hacked by someone he/she ran a script to send random emails. Our mailersend account was suspended after some time so we contacted support and discussed the issue. They saw this as an opportunity and charged us 4x of the existing bill. We requested them to either wave off or give us a discount on the services we haven't used but they did nothing about it. Review collected by and hosted on G2.com.

Keith E.
KE
Keith E.
Web Consultant
Small-Business (50 or fewer emp.)
"Send SMTP email from your website with confidence"
4.5/5
What do you like best about MailerSend?

Mailersend was easy to set up and add to my website so I can be sure that my transactional emails go out on time and actually get delivered. Previously I had to use other plugins that required a more complicated setup with Gmail. Review collected by and hosted on G2.com.

What do you dislike about MailerSend?

I was hoping to use email templates with some of the standard WordPress emails that go out, such as new account confirmations and password reset emails. It turns out you'll need to use the API and will want a developer that can implement that for you. While this is probably ideal for websites with a large volume of emails going out, I don't require it enough to merit hiring someone to set it up. Review collected by and hosted on G2.com.

Response from MailerSend Marketing of MailerSend

Hey Keith,

Happy to hear from you 💙. You will be happy to know that no Developer is needed as we have a plugin for your WordPress emails! Take a look here for more information: https://www.mailersend.com/integrations/official-smtp-plugin 👈🏼

Questions about MailerSend? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 3 years ago

What does Mailersend do?

0 Upvotes
1
Join the conversation
GU
Guest User
•
Last activity over 3 years ago

What is the use of Mailersend?

0 Upvotes
1
Join the conversation

Pricing Options

Pricing provided by MailerSend.

Free

Free
500 Emails Per Month

Hobby

Starting at $7.00
5000 emails Per Month

Starter

Starting at $35.00
50000 emails Per Month
MailerSend Comparisons
MailerSend Features
Template Creation
Preset Template Availability
Custom Unsubscribe
Webhooks
Event Tracking API
Mail Send API
Custom Tracking Domain
Multiple Domains
Documentation