maildoso Pricing Overview

I appreciate Maildoso for solving our clustering issues, where each mailbox is isolated, preventing all accounts from being affected if one gets banned. The transition of moving 120 mailboxes was smooth, with no breakage. What stands out to me is not having to manually set up DNS for every domain, as it's automated, saving a lot of time. This automation allows us to spin up new domains faster. Additionally, the pricing is noticeably cheaper than our previous provider, and the initial setup was straightforward. Review collected by and hosted on G2.com.

Support can sometimes make you nervous. I messaged the chat on the site and waited about four hours for a reply which was annoying. When something feels urgent, waiting a few hours can be a bit stressful, especially if campaigns are running. Even a quick acknowledgement would help so you know someone is on it. Review collected by and hosted on G2.com.

Nothing! Maildoso's customer support is horrible. Review collected by and hosted on G2.com.

I paid $75 on 7 October. Almost three weeks later I still couldn’t use the service.

There was no onboarding. Nothing at checkout or in the welcome email said that using domains needed a separate subscription. I learned each requirement only by asking and then waiting for a reply.

The answers contradicted each other, sometimes on the same day:

The AI support agent said my payment probably hadn’t linked to my account and asked for a receipt the company already had.

One agent told me to click “Connect existing domains” under a “Domains” menu on the left. That menu doesn’t exist.

Another said I needed a separate Domains subscription to use domains at all.

One agent said my plan covered 30 mailbox slots. A later reply said 10.

The most important detail came only after I pushed for it: connecting a domain overwrites its MX records and breaks any live mailboxes with your current provider. Existing mailboxes also can’t be migrated. Anyone whose domains already carry business email needs to know this before paying, not weeks later.

When I followed up a day after sending the requested domain list, I still had no confirmation that setup had started.

Recommendations to others considering Maildoso:

Before paying, get written confirmation of exactly what your plan includes: mailbox count, whether domains cost extra, and setup steps. Only use fresh secondary domains bought for cold outreach, never domains with live mailboxes. If you want guided onboard Review collected by and hosted on G2.com.