Lumin Digital Features

Ensures bank remains compliant with industry regulation and requirements

Facilitates bank existence and operations on a variety of channels

Unifies and synchronizes banking operations and activity across all channels

Enables connection with APIs

Operates online, in the cloud

Provides self-service solutions to streamline customer's banking experiences

Use AI to generate content in the form of text, images, videos, etc.

Generates reports and analysis on banking activities

Is accessible from a mobile device and by users on the go.

Has a centralized dashboard for users to interact with

Complete outstanding payments

Provides a cloud based version of the platform

Peer-to-peer (P2P) payments is an electronic transfer of money between bank accounts

Provides a robust external interface for integrating data, logic and workflows with other software applications.

Provides useful pre-defined data connections to important external systems and applications.

Orchestrates customer journey via customizable workflows.

Captures customer data through digital forms.

Scans and verifies customer identification documents.

Runs KYC checks on customers using information gathered in the application.

Checks customer credit information.

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Makes informed choices based on available data and objectives

Identify and prevent suspicious activity

Application programming interface that allows for integration with other systems/databases

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Plan, manage, and track the financial activities of an individual or organization

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Manage, record and track all business exchanges in form of money and its related interactions in the system

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Extra layer of security that requires not only a password and username but also something specific to that user

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Monitor or audit historical and current transactions to analyze customer account activities

System alerts about the need to escalate an issue or request

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage and handle various international currencies

Electronically collect payments for goods or services

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Set up connections to third-party platforms to improve business processes

Allow users to access multiple services after entering their login credentials once

Communicate using direct chat or messages within the system

Distribution and delivery of funds to approved borrowers

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Access software remotely via mobile devices

Record customer information, purchase history, and other notes

Track and manage adherence to policies for any service, product, process, or supplier

Verify the identity of users/devices to enable secure access

Manage and support multiple languages

Send messages via SMS

Automate workflows and trigger campaigns based on customer actions

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Add customized logos and colors to align with company branding

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Monitor or audit historical and current transactions to analyze customer account activities

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Use AI to generate content in the form of text, images, videos, etc.

Plan, manage, and track the financial activities of an individual or organization

At least a username and password is required to access the system

Transfer money electronically between two bank accounts

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Wallet that digitally stores credit/debit cards or other items like tickets, loyalty cards, and coupons

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Ability to manage transactions online with a mobile device or computer.

Record customer information, purchase history, and other notes

Communicate using direct chat or messages within the system

Securely stores data to prevent data loss or breaches

Ability to chat online in real time

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Verify the identity of users/devices to enable secure access

Alter the layout and content of reports

Accept and process credit card transactions

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Active monitoring of systems, applications, or networks

Manage and handle various international currencies

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Track and manage adherence to policies for any service, product, process, or supplier

Access software remotely via mobile devices

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Notifications via mobile devices

System alerts about the need to escalate an issue or request

Identify and prevent suspicious activity

Add customized logos and colors to align with company branding

Information, data and reports that are being tracked over time

Track and document all activities across devices, networks, and other systems

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Near-field communication method to share data and process contactless payments

Ability of websites, web applications, or mobile applications to function without an active internet connection

Digitally sign online documents

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Track and facilitate returns of products sold

Track products that are for sale at a reduced price or part of coupon promotions

Timed notification for any upcoming task, deadline, appointment, or activity

Scan barcodes to ensure accurate pricing and label tracking

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Hardware device connected to smartphones for processing payments

Calculation of consumption tax imposed on the sale of goods/services

A collection of customer information such as contact details, demographics, previous interactions, etc.

Upload, track, and submit receipts in a central database

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access work applications remotely, for when working away from the office and/or traveling

Manage and support multiple locations

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Reports specific to sales analysis for trends and strategies