LollyLaw Reviews & Product Details

Thank you for taking the time to provide us your feedback. We appreciate it! Tasks and scheduling is an area we see a lot of firms using to coordinate staff workload. What did you think of the new 'scheduler' area of the Calendar? It was made to help firms do booking and look at different user's schedules at the same time (good for finding availability for consultations). You mentioned you would like to edit Contacts without going to a different tab. What view are you on where you would want to edit a Contact? What kind of info would you want to see/edit?

Hello, thank you for taking the time to provide us with your feedback. We do appreciate it! It sounds like you are using the system to fill out forms, which is something we aim to be excellent at. So if there is anything you need, whether it be custom form or a change to a government form, let us know at support@lollylaw.com and we will take care of it. In regards to the "PRUCOL" case type, which seems to be custom to your account, you can update the description to include whatever text you would like. Then when you are looking a the matter record, or a matter related report, the case type will also be displayed as additional information. If you have any questions about how to do this, or would like to see it in action, let us know at <support@lollylaw.com> or use the built in support chat. Again, thank you!

Thank you for taking the time to provide feedback Marylin. We appreciate it! I would very much like to help make your integration with Box better. It should be a smooth process like it is when enabling integration for the other storage services where you click enable, grant permissions, and then the system can sync with Box. If that is not happening for you, or if it is something else in the way it is syncing, let me know how it can improve for you and I can get the right people on it. We can certainly look to make it easy and effective for you to use day-to-day. If there is anything else you think would be good for us to do that would add value to you and your team, let me know and we can try to make it happen for you.

Thank you for taking time out of your day to provide us feedback. We appreciate it! We aspire to provide you with excellent service and value adding tools for you and your team. As immigration law changes, if there are things that would be helpful for you and your team, let us know and we can look to make that happen. For Box integration, we can certainly assist to take care of any issues that your account is having. If you have not done so already, please reach out to us at <support@lollylaw.com> so we can troubleshoot this for you and get it all up and running as designed.

Also, I have written a ticket (reference 1262) for the design team to see about doing something on the dashboard so that you can easily jump to a view of tasks and manage anything that might be past due or coming due.

Hello:-) Thank you for taking the time to provide us a review. Glad that search and moving through the software is fast and easy. We also want entering notes to be convenient. We do have an area to view notes related to a case, as well as an area under the contact record to see all notes for all the cases they are involved in. So 1 note might appear in more than one Journal Timeline. If you have any questions/suggestions, feel free to send them our way <support@lollylaw.com>

Thank you for taking time to provide us feedback. One of the items you indicated was that the contact info does not transfer to forms properly or does not look the way it should appear. If you could let me know an example of where you are seeing that, I can get the right people on it to take care of that. You can also message us at <support@lollylaw.com> and we can then work directly with you to inspect any form example that you might have in your account.

Hi, thank you for taking the time to provide us your feedback. We appreciate it! I also like how fast the system is. I wanted to follow up on the telephone number search. Would this be for looking up a contact record? If so, is the number you are wanting to use set as the person's primary number? If so, the system should automatically index it and use it as a search parameter. You should be able to enter the number into the search area at top (no dashes in number) and see matching results. Let us know if that is not working for you or if there is more information about how you are wanting to search.