Loadsmart Reviews & Product Details

Loadsmart is one connected logistics platform that runs your complete freight lifecycle, from order through final invoice. The platform unites ShipperGuide, an AI-native transportation management system, with Opendock, the industry's leading dock, gate, and yard network. Loadsmart AI automates the repetitive work across the lifecycle: tendering, tracking, document collection, scheduling, auditing, and claims. Freight Experts handle the complex 20% that needs human judgment. Your existing systems stay in place. Loadsmart connects via API, EDI, and MCP, ingests your data, runs the work, and writes outcomes back to your system of record. Managed transportation and brokerage services run on the same platform. Founded in 2014, Loadsmart serves 1,800+ customers across retail, manufacturing, and distribution, and is trusted by more than 25% of the Fortune 500.