LoadSignal Reviews & Product Details

LoadSignal is automated track and trace for freight brokers, carriers and 3PLs moving roughly 100 to 2,000 loads a month. It pulls truck positions from ELDs, carrier share links and the driver app, re-checks every active load every five minutes, follows up with drivers by your rules, and flags only the loads that need a person, so your team hears about a delay before the customer calls. It works alongside your TMS or on its own. It is not a TMS: no rating, settlements or accounting. - Live map and a priority board of every active load, worst first - Positions from Samsara, Motive and other ELDs, carrier share links, the iOS and Android driver app, or a texted browser link - Every active load re-checked every 5 minutes: stale or lost tracking, late pickup, off route, stopped truck, ETA past the appointment, long dwell, missing POD - Alerts with a recommended next action, escalated on a timer when nobody acknowledges - Driver follow-ups at the level you choose: suggest, draft for approval, or automatic - AI reads driver text replies, checks them against GPS, then applies them or hands them to a person - Customer milestone emails and a live tracking page, drafted for approval by default or sent automatically - Create loads from a rate confirmation PDF (uploaded or emailed), CSV, the API or your TMS - Carrier and customer emails read and turned into suggestions: a moved appointment, a delay, a detention claim - ETA from a truck route, with optional hours-of-service rest; withdrawn when tracking is lost - Detention claims drafted from GPS dwell time, with a trip record PDF as evidence - GPS trust checks: spoofing apps, impossible jumps, one phone in two trucks - Add carriers by MC number with FMCSA lookup; warning when a carrier went dark or late on recent loads - Chrome Companion: a load's truck, ETA and alerts in a side panel next to your TMS - Integrations: Rose Rocket, Samsara, Motive; Turvo, McLeod, Tai, Aljex and project44 in beta; REST API and webhooks - Analytics: on-time, tracking compliance and detention by customer and carrier