# LiveHelp Reviews
**Vendor:** Sostanza Srl  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)
## About LiveHelp
LiveHelp is a website chat solution. It allows visitors to chat and get real-time answers from agents. LiveBot is a virtual assistant tool provided through LiveHelp.






- [View LiveHelp pricing details and edition comparison](https://www.g2.com/products/livehelp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A57%3A09+-0500&secure%5Bsession_id%5D=7ddc7760-1681-4888-88c1-a761c04a7d23&secure%5Btoken%5D=f78457ad37760af9c9466df1d34e872ce7138540104d95d8030c85a25a5fdcaf&format=llm_user)

## LiveHelp Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

## Top LiveHelp Alternatives
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,312 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,931 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,496 reviews)