---
title: LiveHelp Reviews
meta_title: 'LiveHelp Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how LiveHelp works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# LiveHelp Reviews
**Vendor:** Sostanza Srl  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)
## About LiveHelp
LiveHelp is a website chat solution. It allows visitors to chat and get real-time answers from agents. LiveBot is a virtual assistant tool provided through LiveHelp.






- [View LiveHelp pricing details and edition comparison](https://www.g2.com/products/livehelp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-06+18%3A06%3A12+-0500&secure%5Bsession_id%5D=ebe53ca1-c75f-4383-b884-5dccb635a861&secure%5Btoken%5D=970ce42bf98d1c6d3d5df00bd94e6d6c83b36367cc740278b30c18774810deeb&format=llm_user)

## LiveHelp Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

## Top LiveHelp Alternatives
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,484 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,967 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,629 reviews)