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LinkSquares Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of LinkSquares, simplifying document management and enhancing efficiency in contract workflows. (64 mentions)
Users commend the exceptional customer support from LinkSquares, noting responsiveness and helpfulness during implementation and training. (52 mentions)
Users value the intuitive and reliable contract management of LinkSquares, enhancing organization and accessibility. (37 mentions)
Users find the document management functionality of LinkSquares easy and effective for storing and organizing legal documents. (30 mentions)
Users highlight the efficiency of LinkSquares in streamlining contract processes and improving overall workflow agility. (26 mentions)
Users desire more searching and filtering options in LinkSquares, seeking better customization and functionality overall. (15 mentions)
Users report inaccurate AI outputs leading to contract mismanagement and requiring frequent manual review for corrections. (13 mentions)
Users note the limited customization of LinkSquares, affecting dashboard ease and accessibility of specific records. (12 mentions)
Users face challenges with ineffective AI in LinkSquares, leading to uncentralized contracts and tracking issues. (11 mentions)
Users have noted that improvements are needed in reporting options and the contract upload process for LinkSquares. (9 mentions)

5 Pros or Advantages of LinkSquares

5 Cons or Disadvantages of LinkSquares

LinkSquares Reviews (441)

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Reviews

LinkSquares Reviews (441)

View 1 Video Reviews
4.7
441 reviews
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Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Exceptional Team and Valuable Benefits"
5/5
What do you like best about LinkSquares?

The team is always easy to work with and the product provides a number of benefits to our company. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

The platform can be glitchy on rare occasions, but not enough to be an issue. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Great Customer Service"
5/5
What do you like best about LinkSquares?

They have the most knowledgeable and helpful implementation and customer account team. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

Their integration capabilities could be more robust. Review collected by and hosted on G2.com.

Merlina N.
MN
Merlina N.
Webmaster
Marketing and Advertising
Small-Business (50 or fewer emp.)
"My LinkSquares Experience for the First Time"
5/5
What do you like best about LinkSquares?

What I like most about LinkSquares is their attractive and well-designed website. The navigation is intuitive, making it easy to explore different sections without confusion. I appreciate how quickly I can find the information I need with just a few clicks.

The clean layout and user-friendly interface keep me engaged and make browsing feel effortless. Each page is thoughtfully organized, which enhances the overall user experience.

I never feel overwhelmed or lost while navigating the site. Overall, the design and usability of the LinkSquares website make it a pleasure to use and a great resource for exploring their services.

My first impression is great! Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

I didn’t immediately understand what LinkSquares was, as the name didn’t clearly reflect their services. It wasn’t until I read more in-depth that I grasped what the company actually does. It took some time to fully understand their business and how their solutions apply to contract management. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Effortless Document Management with Intuitive Functionality"
4/5
What do you like best about LinkSquares?

The functionality and ease of use. It makes storing and reviewing documents easy! Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

The search function does make it difficult sometimes to find exactly what you are looking for. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"LinkSquares has changed the way our Legal team operates."
4.5/5
What do you like best about LinkSquares?

The output of the AI is as accurate and better in nearly all circumstances. Is it 100% perfect with the output? No, but it saves significant time and resources as compared to manual searching.

The customer support team is top notch, always responsive, and willing to listen to feedback. They are quick to address issues and work with our Salesforce admin to ensure that integration issues are addressed. If something is not addressable in a quick fashion (e.g., report creation), they are willing to work the issue further with their internal team and circle back. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

The new product feature launch isn't always seamless. Perhaps some more targeted outreach that correlates historical usage with feature launch could benefit others.

It's a small nit - sometimes the product names do not necessarily align with the functionality of the product, which is understandable, but it makes it hard for the product to resonate at times. Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
AG
Verified User in Gambling & Casinos
Enterprise (> 1000 emp.)
"Great product we have come to rely on"
5/5
What do you like best about LinkSquares?

Our experience with LinkSquares has been great. The product is very intuitive and user-friendly. We have made several adaptations to fit our business model as it changes and grows and they have been implemented seamlessly. Finally, the customer support has been phenomenal. Our reps are very responsive and and have become close business partners. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

Not many. Whenever we think of a feature we want added, the LinkSquares team is already working on it or quickly considers how to add it in the future. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Linksquares is great for small legal teams"
5/5
What do you like best about LinkSquares?

I like that the AI used by Linksquares will extract the auto renewal date and will send me reminds via email. This has saved me time from manually looking at the contracts. Also, we can send out 50 agreements in a week and it not take that much time. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

If you mainly use google drive, it maybe difficult to transition to Word. Linksquares strictly uses Word for edits (from what I know). If there is a chart in a template, it messes up the formatting Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Gets the job done"
4/5
What do you like best about LinkSquares?

I've been using LS for all things contracts, and everything has been smooth so far. I use LS to draft/create contracts, as well as sending them out to counterparties, sharing/receiving redlines, all the way to sending out for e-signatures. I also love the functionality that allows any user to use the template feature to create contracts easily, which saves previous time. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

The UX does seem a little cluttered (I am relatively new to LS so it may just be a me problem), and I do get confused sometimes about some of the features. Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"LinkSquares delivered seamless, reliable and powerful Contract Management"
5/5
What do you like best about LinkSquares?

The LinkSquares platform is intuitive, and reliable with excellent functionality for organizing, managing and accessing contracts. Integration of our existing contracts into the system was smooth and the tools are easy to use across teams.

The ease of implementation and integration was outstanding. The Customer Support is very responsive. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

AI extraction is very helpful, but not always 100% accurate, particularly with nuanced clauses, non-standard language or scanned documents. Manual review is still necessary. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Outstanding Customer Service and AI Capabilities Highlight LinkSquares Experience"
4.5/5
What do you like best about LinkSquares?

#1 our Customer Success Manager. Our CSM has been with us from day 1, when we only had a few licenses. Our CSM ensured we were setup from the start and has continued to meet with us to ensure we know how to use the new updates, etc. This has been instrumental in adoption.

The platform. LinkSquares is intuitive and easy to use. We can make changes on the fly and try out different workflows. It is easy to revert back if we decide we do not like the change. The AI capabilities have already created efficiencies in the team. Looking up key contract terms happens in seconds and redlining other party agreements is done with ease through the word plugin. Contract insights is a great feature for a quick overview of the contract. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

It would be helpful if there were custom notification to contract owners and the ability to personalize the emails with your company logo. Review collected by and hosted on G2.com.