I love the customer service, how user friendly it is and how the company actually implements changes based on customer feedback. Review collected by and hosted on G2.com.

There are just a couple little things I am hoping to be able to do in the future like mark checkboxes during the signing process and for the system to note which page a signer missed spots. Review collected by and hosted on G2.com.

The ability to scale and be more productive. Self-service; other departments can access it and answer simple questions themselves. Review collected by and hosted on G2.com.

None. It's a vast improvement over not using contract management software. Review collected by and hosted on G2.com.

LinkSquares document summary ability is by far the best I've tested (we trialed 4 different competing software in our selection process). We've been using them for 3 years now. Transitioning to them is easy with bulk uploads and their assistance with the onboarding process. Contract automation in finalize is simple, which is a big differentiator as some of the competitors were complicated and resulted in a low likelihood of adoption. I really like that the AI summary provides a link to where in the contract it says what is summarized.

I also can't overstate how good their customer service. You talk to real people (and even video calls), and they're actually helpful and pleasant. It's a game changer from the typical service call center. I don't dread the help line like I do with so many of my other vendors. Review collected by and hosted on G2.com.

Every software has its downsides. For LinkSquares, one is probably the lack of an AI chat like functionality (so far), which would be a nice add considering where the market seems to be going. It's organized a bit like a spreadsheet of agreements with tags, with the ability to search your contract by type, tag, or contents. While you can link agreements in a parent/child designation, those who like folder style organization may have to get used to it. I also wish it had a data room function, where I could place certain documents and allow limited 3rd party access.

Finally, keep it mind that it's not the cheapest option out there. But I do feel I get more value from it than I do from the less costly options I looked at. It works seamlessly and is less prone to problems. Review collected by and hosted on G2.com.

I appreciate how LinkSquares helps with contract management across multiple states, making it efficient for storing and accessing information throughout various locations. The AI reading of the contracts is a notable feature that I find valuable. It also enhances communication between corporate entities. I like that everything in LinkSquares works well, and the initial setup was quick. The team worked with us to create a system tailored to our company's needs. Review collected by and hosted on G2.com.

There are no dislikes. Review collected by and hosted on G2.com.

The LinkSquares CLM platform stands out for its user-friendly and intuitive interface, which makes navigating and managing contracts simple and efficient. One of my favorite features is the Microsoft Word plug-in, which provides a seamless way to edit agreements without leaving the familiar Word environment. The AI Assist function within the plug-in is exceptional—one of the best AI tools I’ve worked with—offering insightful suggestions that speed up the review process and enhance accuracy. Additionally, the clause library is an invaluable resource for storing frequently used clauses and easily adding new ones from current agreements, ensuring consistency and saving time across the contracting process. Review collected by and hosted on G2.com.

While LinkSquares offers many strong features, there are a few areas for growth. The post-signature repository currently lacks an AI chatbot for real-time assistance—though I understand this feature is in development, which is promising. On the pre-signature side, the out-of-the-box reporting options are somewhat limited; while custom reports can be created, they come at an additional cost. Lastly, navigating the contract negotiation and workflow process tends to be easier when there are fewer reviewers and approvers. That said, some of this complexity stems from our own internal processes rather than the platform itself. Review collected by and hosted on G2.com.

Our experience with LinkSquares has been truly exceptional. The platform has streamlined our entire contract review process, reducing manual work and improving accuracy. Implementation was straightforward, and the support team has been responsive and knowledgeable whenever we’ve had questions. The system is reliable, user-friendly, and continues to deliver consistent value across our workflows. Review collected by and hosted on G2.com.

Least helpful thing about LinkSqaures is the webpage refreshing every time make a change, whether task/approvals or updating information on the info tab. Review collected by and hosted on G2.com.

We love LinkSquares! I has helped our startup scale at a much faster rate as now we have a CLM that is amazing! We use both Analyze and Finalize and we love it all! It has truly helped our company become more agile in the contract process as a whole, from initiation to execution. It does it all! We use it every day all day, and have Sales Reps in APAC, EMEA and the US. It is used globally by our company, we could not be happier! Review collected by and hosted on G2.com.

The pipeline is a bit slow. We hope that LinkSquares will work to improve the timeline of new technology. Review collected by and hosted on G2.com.

LinkSquares is a fantastic tool for the in-house legal team. It provides the level of visibility for all stakeholders necessary to bring an agreement to close, is user friendly, time saving and holds the entire team accountable with complete accessibility and documentation through the entire lifecycle of an agreement. LinkSquares integration with other applications such as SalesForce, MS Word and DocuSign make agreement management seamless and efficient. The customer service provided by the LinkSquares team is amazing with one on one monthly (in our case) meetings to go over any issues we may have and to educate us on any new or updated/enhanced features of the app. Review collected by and hosted on G2.com.

I have only a few dislikes about LinkSquares - I would like the ability to 'nudge' stakeholders more than once during a review cycle and have noticed a small amount of discrepancies when attempting to search for agreements - sometimes receiving agreements not intended and not getting the one needed. Review collected by and hosted on G2.com.

The LinkSquares team is very committed to making the onboarding and implementation process a success. Review collected by and hosted on G2.com.

Like any technology deployment, there is a lot of time investment that can be difficult to commit to making the roll out process smooth across the organization. LinkSquares has services to assist with building out your instance but comes at an add-on cost. Would be great if they considered rolling those services in as an all-in price to present a competitive advantage in the market. Review collected by and hosted on G2.com.

I really like the customizability with templates that LinkSquares offers. This feature, along with the ability to read different variables in a Salesforce integration, is particularly valuable. Being able to have a seamless integration with Salesforce so that data can be read and automatically populate fields on templates and contracts is incredibly helpful. Review collected by and hosted on G2.com.

Some of the write back functionality with LinkSquares to Salesforce isn't that great. It can't read agreements in Salesforce. Review collected by and hosted on G2.com.