The data analytics capabilities during negotiation and after execution Review collected by and hosted on G2.com.

Implementation was took longer than anticipated Review collected by and hosted on G2.com.

The training is extensive. Once you learn the system, it is user friendly. If the administrator tags contracts, the agreements are easy to find. The reporting is easy. Review collected by and hosted on G2.com.

The AI needs to be improved because it doesn't always name the correct parties and doesn't capitalize properly. One cannot edit in LS. Review collected by and hosted on G2.com.

The customer support is excellent. The plug in for Microsoft Word is a game changer. The amount of email traffic has decreased since implementing LinkSquares. Review collected by and hosted on G2.com.

I would like to be able to create an address book for users not in the system. Would also like the ability to create templates. I would also like to be able to edit the Activity feed in Finalize. I would like to see more functionality in Analyze, i.e. adding custom columns. Review collected by and hosted on G2.com.

Snappy UI, very easy to use and implement, great support from our CSM Review collected by and hosted on G2.com.

There are some limitations in customization Review collected by and hosted on G2.com.

Storing and managing contracts in SharePoint were increasingly becoming unwieldy. LinkSquares dramatically improved my life by making it so easy to manage contracts. Review collected by and hosted on G2.com.

The only feature I would like LinkSquares to have is Japanese capability. Review collected by and hosted on G2.com.

LinkSquares has allowed all users in the company to create agreements and have them in one place for regal review. We are also able to house all agreements in once place rather than on many different network drives. Review collected by and hosted on G2.com.

There are so many features which require specialized instruction. Training sessions I have been on have only showed a broad overview without focusing on more detailed aspects of a feature. Review collected by and hosted on G2.com.

Account team is very responsive and supportive. Review collected by and hosted on G2.com.

I don't have anything I dislike about LinkSquares. Review collected by and hosted on G2.com.

LinkSquares CLM is highly customizable (i.e., not one size fits all) and they provide hands on support to make sure that it is implemented correctly and setup for success. It is also much more intuitive than other CLMs we considered. Review collected by and hosted on G2.com.

The ability to use LinkSquares as a central point of communication on a contract is a bit limited. I wish the interface for providing comments was a little more customizable/prominent and it was easier to incorporate outside emails directly into the matter (e.g., each matter generating a dedicated email address). Review collected by and hosted on G2.com.

Customer support is truly top notch. The Linksquares team is extremely helpful before, during, and after the onboarding process. CSMs are extremely attentive and are quick to assist with any problem - small or large. My company was in a bit of a unique situation while we onboarded and then when through a bunch of personnel changes. Through all, the Linksquares team was there and put in extra work training the new folks. They also take customer feedback very seriously and are constantly improving the product. They wanted to solve every hiccup we had. The Analyze product is wonderful. It is so helpful for tracking agreement obligations and deadlines and saves a ton of manpower in the process (and is much more accurate than if the legal team had done all the work). The tagging feature is fantastic for keeping agreements organized and making it easier for users to quickly find what they need. The new party library feature is great for keeping Analyze neat and clean for users. Also love how you can add notes, attachments, and tasks to each agreement in Analyze. Finalize is very customizable and pretty easy to learn how to administer (and the Linksquares team will help you build out your templates). Attorneys will love the word plugin. The insights on the Dashboard are so good that I have not felt the need to create any custom ones. We haven't had any complaints from business users about Linksquares being difficult to learn to use, which we did from our previous CLM. Highly recommend - great product, even better team behind it. Review collected by and hosted on G2.com.

There are some bugs, but CS is always quick to address. There are some small things about the products that aren't exactly how I'd like them - for instance, I wish there would be an option for automatic agreement naming in Finalize instead of relying on users to name the agreements, as users cannot seem to follow the naming convention. Review collected by and hosted on G2.com.

The platform has been amazing in streamlining and automating contract template drafting, reviewing, approving, notifying appropriate team members and saving documents into one central location. Linksquares team was available anytime to walk us through any issues and to train our team. Review collected by and hosted on G2.com.

There are some further product enhancements that are necessary to automate processes more and to remove some manual work necessary on the admin side. Review collected by and hosted on G2.com.