Link11 Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Link11 for its exceptional customer support, highlighting responsiveness and technical expertise from their support team. (3 mentions)

Users value the superior API protection and exceptional support from Link11, enhancing their overall security experience. (2 mentions)

Users value Link11 for its exceptionally effective DDoS protection, ensuring seamless service and security against attacks. (2 mentions)

Users appreciate the ease of use of Link11, enabling quick analysis and swift responses to issues. (2 mentions)

Users value the premium support service from Reblaze, enhancing security and connectivity for web applications effectively. (2 mentions)

Users find complex rule management challenging for non-trained or junior employees, leading to potential difficulties in customization. (1 mentions)

Users find the difficult learning curve for creating custom rules challenging, especially for non-trained staff. (1 mentions)

Users find that creating custom rules can be difficult for non-trained or junior employees, complicating usage. (1 mentions)

Top Pros or Advantages of Link11

1. Customer Support

Users praise Link11 for its exceptional customer support, highlighting responsiveness and technical expertise from their support team.

See 3 mentions

See Related User Reviews

Ben K.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding DDoS Protection and Unmatched Reliability"

What do you like about Link11?

We have been using Link11 for our mission-critical infrastructure, and our experience has been nothing short of excellent. As a cloud provider running

Marcos D.

Small-Business (50 or fewer emp.)

5.0/5

"Web App security goes far beyond border security."

What do you like about Link11?

Security with Reblaze is too simple for the end user, but behind it there is a great team and a solution that goes far beyond a Web App firewall, its

2. API Management

Users value the superior API protection and exceptional support from Link11, enhancing their overall security experience.

See 2 mentions

See Related User Reviews

Marcos D.

Small-Business (50 or fewer emp.)

5.0/5

"Web App security goes far beyond border security."

What do you like about Link11?

Security with Reblaze is too simple for the end user, but behind it there is a great team and a solution that goes far beyond a Web App firewall, its

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"All the powerful security in cloud applications"

What do you like about Link11?

Reblaze helps to improve the security on web applications, first it works in the cloud environment, so this improves the connectivity between my custo

3. DDoS Protection

Users value Link11 for its exceptionally effective DDoS protection, ensuring seamless service and security against attacks.

See 2 mentions

See Related User Reviews

Ben K.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding DDoS Protection and Unmatched Reliability"

What do you like about Link11?

We have been using Link11 for our mission-critical infrastructure, and our experience has been nothing short of excellent. As a cloud provider running

Patrick P.

Enterprise (> 1000 emp.)

5.0/5

"Great experience with an excellent tool and a fantastic support and responsive team"

What do you like about Link11?

The UI is very rich and easy to use putting at front all what is needed to analyze issues fast, allowing swift responses if needed. The tool does all

4. Ease of Use

Users appreciate the ease of use of Link11, enabling quick analysis and swift responses to issues.

See 2 mentions

See Related User Reviews

Thatcher S.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Technology, Exceptional Client Support, Ultimate Flexibility"

What do you like about Link11?

The technology is fantastic and easy to implement. The team is equally great! Link11 values its clients tremendously and is always willing to work wi

Patrick P.

Enterprise (> 1000 emp.)

5.0/5

"Great experience with an excellent tool and a fantastic support and responsive team"

What do you like about Link11?

The UI is very rich and easy to use putting at front all what is needed to analyze issues fast, allowing swift responses if needed. The tool does all

5. Protection

Users value the premium support service from Reblaze, enhancing security and connectivity for web applications effectively.

See 2 mentions

See Related User Reviews

Marcos D.

Small-Business (50 or fewer emp.)

5.0/5

"Web App security goes far beyond border security."

What do you like about Link11?

Security with Reblaze is too simple for the end user, but behind it there is a great team and a solution that goes far beyond a Web App firewall, its

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"All the powerful security in cloud applications"

What do you like about Link11?

Reblaze helps to improve the security on web applications, first it works in the cloud environment, so this improves the connectivity between my custo

Top Cons or Disadvantages of Link11

1. Complex Rule Management

Users find complex rule management challenging for non-trained or junior employees, leading to potential difficulties in customization.

See 1 mentions

See Related User Reviews

Patrick P.

Enterprise (> 1000 emp.)

5.0/5

"Great experience with an excellent tool and a fantastic support and responsive team"

What do you dislike about Link11?

Creating new custom rules may be sometimes a bit difficult for non trained or junior employees.

2. Difficult Learning Curve

Users find the difficult learning curve for creating custom rules challenging, especially for non-trained staff.

See 1 mentions

See Related User Reviews

Patrick P.

Enterprise (> 1000 emp.)

5.0/5

"Great experience with an excellent tool and a fantastic support and responsive team"

What do you dislike about Link11?

Creating new custom rules may be sometimes a bit difficult for non trained or junior employees.

3. Learning Difficulty

Users find that creating custom rules can be difficult for non-trained or junior employees, complicating usage.

See 1 mentions

See Related User Reviews

Patrick P.

Enterprise (> 1000 emp.)

5.0/5

"Great experience with an excellent tool and a fantastic support and responsive team"

What do you dislike about Link11?

Creating new custom rules may be sometimes a bit difficult for non trained or junior employees.

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Nicolas M.

Engineering Manager

Mid-Market (51-1000 emp.)

10/28/2020

"Reblaze has an excellent customer support, an outstanding product and proven track record."

5/5

What do you like best about Link11?

The technical support and the technology itself. You get direct access to Reblaze engineers via Slack or Whatsapp. Support requests are responded to almost immediately. The product performs exceptionally well. Review collected by and hosted on G2.com.

What do you dislike about Link11?

The UI/UX for the web dashboard could need some love, some things are a little cumbersome to setup or to get right, but once you get the hang of it, it does its job. Having the ability to self-manage users would be a really useful feature to have. Review collected by and hosted on G2.com.

Recommendations to others considering Link11:

I would 100% recommend Reblaze for bot mitigation, DDoS protection, and WAF. It's also part of our DR plan, with the ability to switch to a hot-standby application right from the web console. Certificate management is another great feature. Review collected by and hosted on G2.com.

What problems is Link11 solving and how is that benefiting you?

I can sleep peacefully knowing that Reblaze has my back in case of any ddos attack or threat. My server logs are pristine; 99.9% of all malicious requests don't pass Reblaze. We heavily use the Analyze Traffic Log tool to review and monitor traffic and to troubleshoot issues reported by users. Review collected by and hosted on G2.com.

Oded S.

מהנדס תוכנה ומנהל מערך המיחשוב

3/7/2022

"A professional experience"

4.5/5

What do you like best about Link11?

Excellent security and available, personalized service. In-depth analysis of the issues. Review collected by and hosted on G2.com.

What do you dislike about Link11?

There is difficulty in defining rules according to a separate domain compared to the general definition. Review collected by and hosted on G2.com.

Igor G.

Security Engineer

Small-Business (50 or fewer emp.)

8/31/2021

"Application Security in the Cloud"

5/5

What do you like best about Link11?

Easy setup, and highly customizable for Web Application and API endpoint security, custom configuration made easy. Review collected by and hosted on G2.com.

What do you dislike about Link11?

Nothing, the product is very easy to setup, and highly customizable with granular policy Review collected by and hosted on G2.com.

Thiago N.

Chairman

Small-Business (50 or fewer emp.)

6/10/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best in the market"

5/5

What do you like best about Link11?

The Reblaze team provides close and attentive service and is always willing to help. Review collected by and hosted on G2.com.

What do you dislike about Link11?

The price is not the cheapest but it balances out because the quality is high. Review collected by and hosted on G2.com.

David E.

eCommerce Manager

Mid-Market (51-1000 emp.)

1/22/2021

"A great & effective company!"

5/5

What do you like best about Link11?

Reblaze support responds quickly and always solves whatever security issue we are dealing with. Review collected by and hosted on G2.com.

What do you dislike about Link11?

There is nothing I dislike. Cybersecurity is very complex and they are always available for questions. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/24/2020

"Security As A Service"

5/5

What do you like best about Link11?

Incredibly helpful and kind support from great reps and engineers. Security expertise and soft skills from the staff are incredibly valuable to a startup company with no time or focus to spare. They take the time and effort to understand your traffic and your business initiatives and to tailor all rules as closely as possible to your need, providing serious hardening for both web and api services. Review collected by and hosted on G2.com.

What do you dislike about Link11?

The tech is difficult to self-serve, and can be tedious to operate, which really mandates premium support. The information in the console is helpful but limited and difficult to navigate. Their pricing models are their own worst enemy, as it is very informal and can lead to unexpected charges on the PAYG model and a cloudy future when attempting a long term agreement. The lack of pricing transparency from the get-go was also a problem in getting my decision-makers on board when it came time to pay. Review collected by and hosted on G2.com.

Recommendations to others considering Link11:

Establish request/second predictions for the upcoming year, be patient with the rollout, and establish a good relationship with reps so they can tailor support to your needs. Don’t try to understand everything right off the bat, you can ease into it. You are in good hands. Review collected by and hosted on G2.com.

What problems is Link11 solving and how is that benefiting you?

Lack of security expertise early in the game was a major problem for my team. Reblaze bridged that immediate gap for us, educated us, and continued to provide important context and support. The metrics are more helpful than I would have guessed. Originally looking for just out of the box DDOS protection, we underestimated how much value we would get from Reblaze, both in observability and in expertise. It is also a smart layer to put ahead of infrastructure, with strong controller powers that enables things like multi-cluster load balancing, canary releases, etc. The bang for the buck is unmatched. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/21/2021

"Reblaze WAF review"

4.5/5

What do you like best about Link11?

The support team are good, response time is great Review collected by and hosted on G2.com.

What do you dislike about Link11?

User interface is a bit hard to work with Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

10/28/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Their give a excellent support and their always there for any question or requirement."

5/5

What do you like best about Link11?

The most helpful is their first setup, is easy to integrate with a already running system Review collected by and hosted on G2.com.

What do you dislike about Link11?

user experience in website: the bottom right corner appear a notification when changes was save, is not visible at first sight Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Mid-Market (51-1000 emp.)

11/17/2020

"Reblaze has an amazing customer service and the product is good."

5/5

What do you like best about Link11?

Customer services are one of the most important factors and product scalability. Review collected by and hosted on G2.com.

What do you dislike about Link11?

Nothing to dislike only missing feature reports. Review collected by and hosted on G2.com.

Ali R.

CEO & Founder

Computer Software

Mid-Market (51-1000 emp.)

4/14/2020

"Great Continues Web Protection and DevSecOps Service"

5/5

What do you like best about Link11?

Reblaze is combined solutions that include WAF, CDN plus Cache Management, Rate Limit and Anti (D)DoS, Bot Detection, Event Management with extra customizable features and profiling and it amazed me to see how fast it works! Review collected by and hosted on G2.com.

What do you dislike about Link11?

I am satisfied with Reblaze as the tech perspective. Reblaze can improve the changelogs in the dashboard and add internal logs to see which user made the latest changes and a small description next to change event would be super nice. it can ask about the reason for click on "Publish" changes from users so all other users can be aligned about whats happening in the Reblaze dashboard. Review collected by and hosted on G2.com.

Recommendations to others considering Link11:

Reblaze has so many different features and it can be implemented on any kind of web application, it doesn't matter if you are using public or private CMS, or if you having GraphQL or restful JSON API, it can easily be adjusted. it's easy to configure, and you always get great support from the Reblaze team.

I believe good support is equally or even more important than a good product, we started getting great support and service from day one when I met Fred Chaouat in Stockholm in AWS Summit, he answered all of my questions and we had extra meetings for the product demonstration. During our free trial, we implemented multiple complex web applications on our side and I've been in touch with Tzury (CTO), Yaniv (COO), Roei (CSE), and Vika (our account manager) so many times, with many different questions and challenges and all of them has been answered and solved quickly. During the implementation phase, we've faced a few deep technical challenges in different areas like bot detection and Guy (Reblaze's Developer/Engineer) has been helping us a lot with that.

After implementations and start using Reblaze, I feel way more confident about our web application security, we got our unified web security audit logs and alerts, and now it's easy to see what is happening in real-time on our network. Review collected by and hosted on G2.com.

What problems is Link11 solving and how is that benefiting you?

Besides the protections, Reblaze is helping us to has a great vision on incoming traffics so it became very handy for forensic if we need to investigate something. Currently, we are implementing the bot detection on our clients and that is one of the most values coming from Reblaze for us. Review collected by and hosted on G2.com.