Lemon Learning Reviews & Product Details

I know the CAD side of our PLM inside out, but the release workflow and ECN approval process? Completely different world. The guides are the only reason I can submit a change order without calling the config management team. It highlights exactly which fields matter and in what sequence. Review collected by and hosted on G2.com.

The overlay sometimes interferes with our 3D viewer panel. When I'm reviewing a model and the guide pops up on top of the geometry, I have to reposition things. Also, our custom PLM workflows aren't fully covered, only the standard ones have guides. Review collected by and hosted on G2.com.

Creating a purchase order in SAP used to be a 15-minute ordeal because I could never remember the approval routing rules. The guide walks me through it in about 5 minutes now. I especially appreciate the tooltips on the approval workflow they saved me from routing POs to the wrong cost centre manager twice. Review collected by and hosted on G2.com.

The guide doesn't differentiate between a standard PO and a framework contract they're completely different workflows but the guide treats them the same. I also wish it could detect which approval chain applies based on the dollar amount. Review collected by and hosted on G2.com.

I started 2 months ago and the CRM was overwhelming. Hundreds of fields, different layouts per record type. The walkthrough popped up the first time I tried to create an opportunity and it literally held my hand through every step. I didn't have to bother my onboarding buddy for the basics. Review collected by and hosted on G2.com.

The guide assumes I know what 'opportunity stage' means — I didn't when I started. A bit more context on the business terms would help, not just where to click. Also some guides are too long when I just need the last 3 steps. Review collected by and hosted on G2.com.

When a customer is on the phone and I need to escalate a case, the guide shows me which fields to fill. That part works well and saves me from guessing Review collected by and hosted on G2.com.

When the CRM is slow, which happens a lot during peak hours, the guide advances to the next step before the page has even loaded. So I'm reading instructions for a screen I can't see yet. This is honestly annoying when you're dealing with an angry customer. I've flagged this twice and haven't seen any improvement. Also, the widget takes up screen real estate I need for the customer's info panel. Review collected by and hosted on G2.com.

I process around 25 placements a week and each one has a lot of mandatory fields in our recruitment CRM. The tooltips next to the fields tell me exactly what's expected, so I stopped getting rejections from the legal department for incomplete contracts. When they changed the contract workflow last quarter, the guide was updated before anyone even told us about the change. Review collected by and hosted on G2.com.

We have 5 different contract types but only 2 are covered by the guides. The temp-to-perm and framework agreements still require me to ask a colleague or check the old PDF manual. Review collected by and hosted on G2.com.

The KYC process guides have become second nature for me. Our system has over 200 screens, and when handling a file with a special case, the step-by-step instructions prevent entering data in the wrong field. Onboarding is quick, even for colleagues who aren't super tech-savvy. Review collected by and hosted on G2.com.

The guide doesn't account for the different client categories. We have different processes depending on the account type, and sometimes you end up following a guide that doesn't exactly match your case. One improvement would be to be able to filter by file type. Review collected by and hosted on G2.com.

We get new people almost every month and I used to spend half my shift showing them the scheduling tool and the back-office system. Now I just say follow the guides. They're clear, they're visual, and even people who aren't great with computers can follow along. Honestly a lifesaver during the holiday rush. Review collected by and hosted on G2.com.

Hard to find fault so far. I guess if I had to pick something, the font could be a bit bigger on our store tablets. Some of the older staff squint at it. Review collected by and hosted on G2.com.

What I like most about Lemon Learning is how simple it is to use, along with the instant push notifications.

Together, these features make software adoption more autonomous and faster for teams. The intuitive walkthroughs guide users step by step in tools like ERP or CRM, so they don’t need constant IT support. Review collected by and hosted on G2.com.

There are few weaknesses, but occasional bugs and the lack of auto-save require manual saving and quick support interventions Review collected by and hosted on G2.com.

The platform made onboarding and process training much easier across different internal tools. I especially liked the in-app guidance and step-by-step walkthroughs because they reduced the number of repetitive support questions from users. The setup was also straightforward for our engineering and operations teams. Review collected by and hosted on G2.com.

Some advanced customization options could be more flexible, especially for highly technical workflows. Reporting insights are useful, but deeper analytics would help measure long-term user engagement more effectively. Review collected by and hosted on G2.com.

I first discovered Lemon Learning when a client used it for internal training and I was pretty impressed. I decided to implement it myself to onboard new hires. From a pedagogical standpoint, I really appreciate how hands-on and interactive the experience is. Review collected by and hosted on G2.com.

Slight friction when scaling content creation, but still customizable Review collected by and hosted on G2.com.