It includes the core functionalities I need in a learning platform. Review collected by and hosted on G2.com.

They update their platform without any communication or clear release notes. They also don’t offer some of the more specific functionalities I need. In an AI-driven world, it feels quite basic, and the UX can be cumbersome at times, requiring too many clicks to get things done. Review collected by and hosted on G2.com.

Learning pool has many features and components which are all fairly straight forward to use. However, when stuck the support at Learningpool is brilliant. The responses I get back are always swift and detailed. Review collected by and hosted on G2.com.

I find that timelines are very vague with Learning Pool. I have asked whether a few different features would become available and have been told that they are upcoming. However, that term is vague and could be tightened down. Review collected by and hosted on G2.com.

I found Learning Pool - Platform really easy to use and the customer support is phenomenal. They are incredibly responsive to queries, which makes daily operations efficient. The redesign of our LMS system was smooth and well-received thanks to their support. The ability to simplify dashboard layouts and improve user experience has been a game-changer for our organization. It's particularly beneficial for our on-call firefighters, allowing them to manage their learning within limited time frames. This platform has allowed us to effectively reduce required learning hours by re-structuring courses, making the system more intuitive. Signing a three-year contract again speaks to the outstanding support and efficiency of this platform. Review collected by and hosted on G2.com.

I have struggled with the reporting side of things. Our firefighters often have multiple roles and managers, which complicates the hierarchy within the platform. This has posed challenges in effectively managing and extracting completion data. We're currently having to push this data out to our business and improvement team to manage it, highlighting a gap in the platform's reporting capabilities. Review collected by and hosted on G2.com.

As a long-term customer of Learning Pool, we've found the platform to be invaluable for managing our eLearning and bespoke content. It’s flexible, easy to use, and allows us to seamlessly track and deliver a variety of training options. The support team is always responsive, making it simple to resolve any issues. Overall, Learning Pool is a reliable, essential tool that helps us streamline and enhance our learning offerings Review collected by and hosted on G2.com.

While we’ve had a positive experience, there are a couple of areas for improvement. Customisation options, particularly around reporting and layout, could be more flexible. We’ve also noticed occasional delays with updates or new features. These are small issues, but worth mentioning. Review collected by and hosted on G2.com.

The LMS suite is amazing and extremely well thought out. easy to user and navigate. The support staff are one of the best I have had the pleasure to work with. Very efficient. Review collected by and hosted on G2.com.

Maybe the cost? At this current time this is something to consider. Review collected by and hosted on G2.com.

The platform is simple, well designed and user friendly making it easier to implement and onboard new staff.

Content is faced in an engaging and enticing way encouraging user self exploration and buy-in from day one. Review collected by and hosted on G2.com.

Some of the functionality of the LMS and older systems has been lost, which is still of value on a new system - however these are in the roadmap for integration in the future. Review collected by and hosted on G2.com.

The platform continues to develop. New features are introduced regularly and done so with the consultation of existing customers so what is released is fit for purpose and can be built into existing training with relative ease. Review collected by and hosted on G2.com.

if Learning Pool had a ready built app, this would make it easier for our staff to access the platform as we can push this to their devices. Review collected by and hosted on G2.com.

Gamification features really make the course/training more fun! Review collected by and hosted on G2.com.

The Adapt course on the Stream platform is loading slower than expected, which may affect the overall user experience. Review collected by and hosted on G2.com.

Learning Pool has been a great asset. It is highly customizable and able to flex around our business structure.

It is easy to navigate for end users.

The support team is responsive and helpful. Review collected by and hosted on G2.com.

The backend has a steep learning curve. It's been tricky to learn. Highly Customizable means lots of options to sift through and one unchecked box can throw off a whole process. Review collected by and hosted on G2.com.

The best thing about the platform is the constant scope and possibility for improvements. They are always open to new ideas and thought, they take them on board, which is great for an environment that is constantly moving. Review collected by and hosted on G2.com.

The design elements and display ratios for icons and banners images especially are a bit awkward, as it cut a large portion of the desired image out. Review collected by and hosted on G2.com.