What I love about Learning Pool is that they are always there when you need them. We have a meeting with our Account Manager every quarter to go over what's going well and what we need assistance with and they let us know of what's new with LP and what to keep our eyes peeled for inc. new features, events, webinars etc. The Support Desk are available all the time when you need them for any help with your account and site, and they are always quick to solve the situation and keep you updated with their progress. The site we have is super user friendly and has recently had a colour scheme change to match corporate colours thanks to LP! As an administrator, I love the ease of creating course pages and editing them to match our themes. Everything is so user-friendly for both 'students' and myself as the administrator. I also love the range of catalogues and collections available, with constant updates and new versions. Review collected by and hosted on G2.com.

There isn't anything that I dislike about Learning Pool, nothing I can mention as a negative point, fault or flaw. Of course pricing is always on everyone's list as everyone in the world wants the best product for the littlest price. But even then I think the price for the service, products and support received is good! So no faults. Review collected by and hosted on G2.com.

The ease of use, it is very easy for our support workers to access and complete, as a lot of staff use their phones for their mandatory training which LP allow unlike our last provider, meaning more time for SWs to complete as had to arrange time to come into the office. Review collected by and hosted on G2.com.

As I'm still new to LP I find it hard to fix some of the issues myself meaning I have to go through to the support team, the academy is great but some of the simple fixes are hard to find in the content. Review collected by and hosted on G2.com.

When an organisation continues to win round after round of competitive tenders, with different colleagues on each panel, they must be doing something right.

Over the last three years, Learning Pool has become a most competent of trusted learning content learning partners. They are able to take the most difficult and challenging of content and effortlessly transform it into engaging digital content that resonates with the learners and gets translated into action on the job. And all for a very reasonable cost when benchmarked with their competitors. Review collected by and hosted on G2.com.

It's hard to dislike working with Learning Pool. If there are issues, then they come up with solutions and are not afraid to challenge along the way and to provide an impartial "check and balance". Review collected by and hosted on G2.com.

The ability to speak to the team on the phone in order to troubleshoot issues Review collected by and hosted on G2.com.

There are some bugs in the LMS so that the mobile view isn't quite right yet. Adapt doesn't seem to have been updated in a long while, it looks a little outdated Review collected by and hosted on G2.com.

Learning Pool supply us with a Learning Management System that meets the needs of our very diverse workforce. Its ease of use makes it ideal for our users who have varying levels of IT skills.

Learning Pool are continually developing new plugins for the site which have made life so much easier for us as site managers and for our users.

Support from our Account Manager Jane is excellent and we have built up a very good relationship. Review collected by and hosted on G2.com.

Some of the additional features have costs attached to them. Being a Local Government Organisation means budgets are tight and we can't always take advantage of them. Review collected by and hosted on G2.com.

- Great support from Account Executives we have worked with over the years has helped to continually improve the offering we are able to give our learners.

- System is adaptable enough to use in various ways (we use as a multi-tennant site with ring-fenced learning for individual client needs).

- Administering and creating the framework is straight-forward with a reasonable learning curve.

- Reporting tools allow creation and collation of properly useable MI at all levels. Review collected by and hosted on G2.com.

There are certain blocks and site assets that would be improved if there was a little more control over their appearance and settings. This can sometimes be restrictive, although we have generally been able to find "workarounds" to get the desired end result. Review collected by and hosted on G2.com.

Fantastic support team, relentless helpful support a credit to Learning pool. Use of programs and certification are well used and relevant. Webinars and training is ok Review collected by and hosted on G2.com.

Catalogues that are not so regularly updated, old content not updated / current sometime the nitty gritty of set up can leave you scratching you head some enhancements available however we were not aware they were part of subscription, would like ton adapt site but lots of hands on required by us admin to make it work. more enforced time with customer experience or product coaches to realise our potential in the system and make it sing and dance. however time and input needed from admin to make this happen. some of the adapt ways of downloading and adapting adapt course is not overly user friendly and quite complex in parts would like some one on one training to work for our needs Review collected by and hosted on G2.com.

The team are first class, always on hand to offer support and resolve any queries. It feel like they genuinely have the customer at the heart of what they do. Products are great and easy to use as both an administrator and end user. Review collected by and hosted on G2.com.

Nothing! The products are very user friendly. As an administrator for example, the e-learning catalogs available are current and vast which helps when working in a multidisciplinary organisation as I do. Review collected by and hosted on G2.com.

Great customer service team, on hand to help around the clock, either remotely, on email or phone. User friendly systems for users of all abilities. Massive catalogue available. Many functions. Latest innovations available. Review collected by and hosted on G2.com.

System can sometimes get slow when running reports due to large data Input. Duplication of functions on system can sometimes be confusing. Review collected by and hosted on G2.com.

Through Learning Pool we have been able to streamline the process of developing bespoke, branded elearning content for our new LMS. The service has been extremely helpful and precise throughout, and continues to offer support post sale. Review collected by and hosted on G2.com.

Being a social care provider, we require a number of condition specific and technique specific content that isn't part of the current Learning Pool offering so we were left still needing to source content elsewhere. Review collected by and hosted on G2.com.