First of all, it generates a lot of leads for us, which is the whole purpose. Second, the support is excellent; customer satisfaction is a priority. We get quick help to fix issues and also suggestions for improvement. Review collected by and hosted on G2.com.

Some tasks are a bit cumbersome, such as updating drop-down lists. Review collected by and hosted on G2.com.

The most helpful aspect of Leadoo lies in its seamless implementation on our website, coupled with exceptional support from the Leadoo team. Their onboarding specialist facilitated fast and efficient work, ensuring a smooth integration process. Our experiences with Leadoo have been predominantly positive, particularly in terms of generating sales leads and engaging users effectively through the bots. Overall, the upsides of using Leadoo encompass its ease of implementation, responsive support, and effectiveness in driving sales leads and user engagement. Review collected by and hosted on G2.com.

At the moment, we haven't encountered any issues or concerns related to the topics mentioned. Review collected by and hosted on G2.com.

The contact person can be reached quickly and help is available quickly if needed. As a system, bot management is user-friendly and clear. Review collected by and hosted on G2.com.

When acquiring Leadoota, the sales pitches were more impressive than the actual benefits and leads received. It was strongly suggested that leads would pour in through doors and windows more than with a traditional form embedded on a website, but it hasn't quite turned out that way. The redesigned appearance of the chatbot is not pleasing and does not allow for a brand-consistent color scheme. The old versions of the bots confuse both reporting and sometimes management as well. Review collected by and hosted on G2.com.

Exteremly helpful customer service for support issues with a resoultion found promptley!

The software is very easy to use and the number of features available to track leads, see visitors, ect is great. It's also simple enough to train multiple users on quickly without having to spend hours going into detail or overcomplicating things. Review collected by and hosted on G2.com.

The only issue I've found with Leadoo is the backend of the live chat will sometimes lag if there are multiple chats going on at the same time. Review collected by and hosted on G2.com.

Leadoo has lowered the bar for visitors to initiate a conversation with us, and they offer great support and advice on how you can take your bots to the next level. I strongly believe in this type of tool to prompt visitors to take action on your website, and then it's up to you to be a bit creative in steering the visitor to different points of conversion.

I look forward to following their continuous journey, with more features being released that can help marketers understand their visitors and start a conversation. Review collected by and hosted on G2.com.

Making major changes to a large bot can be a bit manual, and at times, I find myself wishing for more styling capabilities for the bots. Review collected by and hosted on G2.com.

Leadoo helps our site visitors to do what they come for while keeping us well informed about statistics. I monitor daily and think it is easy to get into details about things that get my attention. Very well thought out and nicely presented. I always get great help from my Leadoo contacts when needed. Review collected by and hosted on G2.com.

Sometimes it's a bit complicated to understand how certain things are set up when you need to change something, but it's a very capable tool that may require some complexity. You get into it and most the things you do is very easy. Review collected by and hosted on G2.com.

What we like most about Leadoo is how easy it is to use and set up. We added the chatbot to our systems pretty quickly. Leadoo's support team is always ready to help with customization and problems, making sure our chatbot works as intended. Leadoo has increased our customer engagement and given us useful insights from the data gathered. Review collected by and hosted on G2.com.

We've had some challenges in customizing the chatbot's look and behavior. The platform is flexible, but we can't always tune it to match our company's brand perfectly. Review collected by and hosted on G2.com.

Leadoo gives us a new channel to serve our customers online. We have both chatbots and live chat and our customers have found it well. The bots helps our customer service, since the customers find answers to most common questions pretty easily. In the other hand the live chat helps to contact us in low treshold and ask for help or for example book a meeting room. Also the wide range of data what Leadoo gives us is very valuable to us, so we get to know our customers and their need even better. Leadoo is very easy to use and the admin dashboard was clear and easy to navigate. I also get help fast from Leadoo and they always have good ideas how to develop our bots to be even better. Review collected by and hosted on G2.com.

Very hard to find anything what I do dislike. We've had few little issues with company indentification tool, but nothing very big or disturbing. Review collected by and hosted on G2.com.

The bots ecosystem (dashboard etc..) is user-friendly and flexible. The Leadoo team has been very professional and hepful at all stages of the project.

Implementation was easy. Review collected by and hosted on G2.com.

No downside really, but to obtain solid lead conversion it is necessary to dedicate time and effort to monitor and tweak the bots. Review collected by and hosted on G2.com.

Active customer support ja regular meetings are the best. That makes sure that the Leadoo services are actively used and developed. Review collected by and hosted on G2.com.

Lack of time in dayly baises to take most advantage about the information that we gain from Leadoo. Review collected by and hosted on G2.com.