Laybuy

By Laybuy

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4.3 out of 5 stars

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Laybuy Reviews & Product Details

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Laybuy Reviews (10)

Reviews

Laybuy Reviews (10)

4.3
10 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the easy to use interface and the ability to manage payments over time without interest. Many appreciate the flexibility it offers for budgeting, allowing them to make purchases even when funds are low. However, a common limitation noted is the difficulties with customer support, which can impact the overall experience.
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KC
Small-Business (50 or fewer emp.)
"Simple and easy"
What do you like best about Laybuy?

I have used Laybuy twice for online shopping. It's very easy to access and authorize. The merchant redirected me to the Laybuy page to verify my identity and approve it immediately.

Also a payment reminder will be sent to my email every month. I'll never miss a payment. Sometimes I prefer to pay off the balance before it is due. Review collected by and hosted on G2.com.

What do you dislike about Laybuy?

I don't like the fact that customer service has no telephone support. There's only one way to gothrough the online form and it takes time to wait for an answer. Review collected by and hosted on G2.com.

Sonika J.
SJ
Software Engineer
Enterprise (> 1000 emp.)
"Awesome pay later features"
What do you like best about Laybuy?

Laybuy helped me a lot. Sometimes we don't have money to buy the products at that time Laybuy helped me so much by paylater option, paylater option will help us with the time which is 6weeks while the time I can adjust money to pay, so I can pay later after 6weeks. And main thing is the feature which is provided by laybuy that is without interest and without additional charges. Very easy to use, customer support friendly, Totally Loved it.... Review collected by and hosted on G2.com.

What do you dislike about Laybuy?

I didn't find any dislikes about this Laybuy.. excellent Laybuy experience. Review collected by and hosted on G2.com.

Pritee S.
PS
Mid-Market (51-1000 emp.)
"The simplest Pay Later"
What do you like best about Laybuy?

The best part about laybuy I like is it's pay later option. It establishes the strong connection between customers and with their payments. The best part is It offers the shoppers a very simple payment plan without any interest even you miss the payment or installment. Review collected by and hosted on G2.com.

What do you dislike about Laybuy?

The only thing I dislike if a customer wants to stop the service from Laybuy and he wants to cancel the payment plan whatever made, he may have to pay extra cancellation fee which may affect the plan and budget.

It should be free and more convenient to the customers. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Small-Business (50 or fewer emp.)
"Frequent user of afterpay"
What do you like best about Laybuy?

The laybuy app is user friendly, easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Laybuy?

That you have to make payments upfront. Compared with afterpay they allow you to pay nothing upfront Review collected by and hosted on G2.com.

Mohan R.
MR
Software Engineer
Enterprise (> 1000 emp.)
"Buy Now Pay later with LayBuy"
What do you like best about Laybuy?

LayBuy offer pay later feature. I intrested in a product but I don't have any fund on that time so LayBuy helps me purchase the product with pay later feature. The repayment options is good without interest and additional charges you can pay. Review collected by and hosted on G2.com.

What do you dislike about Laybuy?

One thing I dislike about this is contacting Customer Support feels difficulty. Review collected by and hosted on G2.com.

Verified User in Graphic Design
AG
Small-Business (50 or fewer emp.)
"Ok but poor service"
What do you like best about Laybuy?

My client wanted to use it. The payment options for customers are quite good, there is a good amount of time to pay. Review collected by and hosted on G2.com.

What do you dislike about Laybuy?

The service was poor, I realised there would be a simple reason why the plugin did not connect to my client's site. When the rep could not answer why, I asked to be put through to the tech team, he refused about a dozen times & kept waffling about irrelevant stuff; it was very grating & time-wasting & seemed rude.

When I "insisted" on being put through - it was literally solved in under a minute. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business (50 or fewer emp.)
"Great buy now, pay later service"
What do you like best about Laybuy?

Laybuy allows to spread the cost of purchases over several weeks without accruing additional charges. It is also easy to use and manage their payments. Review collected by and hosted on G2.com.

What do you dislike about Laybuy?

The difficulty in contacting customer support or resolving the appeared issues with accouts. Review collected by and hosted on G2.com.

Rohit V.
RV
Analysist
Mid-Market (51-1000 emp.)
"One of the best buy now pay later platform by far"
What do you like best about Laybuy?

Six weekly interest-free installments with one way to pay are one of the best features, and it gives customers an effortless experience of use of the platform, and they can buy without any confusion. Review collected by and hosted on G2.com.

What do you dislike about Laybuy?

Customer service. I need emailed numerous times, but due to poor response, I'm a bit unhappy with that, which can be fixed, but I don't know why they are not doing it Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Small-Business (50 or fewer emp.)
"good deals"
What do you like best about Laybuy?

Laybuy helps me to manage my monthly budget Review collected by and hosted on G2.com.

What do you dislike about Laybuy?

rewards get credited late. I spent more because of it. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Small-Business (50 or fewer emp.)
"Great app to help you with specific shopping / interest free"
What do you like best about Laybuy?

It helps to do shopping buying things that you are interested/at a good price when you still don't have required funds. Review collected by and hosted on G2.com.

What do you dislike about Laybuy?

It can be dangerous if you are not careful, as you will have to pay the remaining installments. Review collected by and hosted on G2.com.

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Verified User
G2
Verified User
Last activity almost 6 years ago

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