LaunchDarkly Reviews (805)

Reviews

LaunchDarkly Reviews (805)

4.5
805 reviews

What do users say?

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Users consistently praise the intuitive UI and ease of use of LaunchDarkly, which allows teams to manage feature flags and rollouts efficiently without needing extensive technical knowledge. The platform's ability to decouple deployments from feature releases enhances confidence during updates, although some users note that managing numerous flags can become cumbersome over time.

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Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Screen Recordings Make Debugging Complex TypeScript Apps Effortless"
5/5
What do you like best about LaunchDarkly?

It lets me watch a recording of the user’s screen while they’re using my app, so I can pinpoint the exact issue and understand whether it was user error or an actual system problem. For example, my app is a TypeScript app with lots of different features—AI integration, plenty of chat in the UI, 3D rendering, and other things that are hard to troubleshoot using only the console. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Sometimes it breaks when the session is really long and has a lot of logs. It gets the memory usage of my chrome tab really high and it just break causing an OOM issue Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience! We’re so glad to hear how valuable session recordings, execution timelines, and the Slack integration have been for debugging complex TypeScript applications and speeding up issue resolution. We also appreciate your feedback on performance with longer sessions and high log volume and will share this with our team.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Intuitive and Easy to Use, Perfect for Feature Rollouts"
4/5
What do you like best about LaunchDarkly?

I think LaunchDarkly is very intuitive, easy to use, and clear for everyone. You don't need a specific domain expertise to use it, whether you're in customer success or product. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I think part of it is a new feature, a capability that we expect LaunchDarkly to create. I would like LaunchDarkly to enable me to develop in a separate isolated environment my database, Kubernetes, and stuff like that. Then, all this would process in a different place, and once I'm done, it would help me merge back to my production. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your LaunchDarkly experience! We’re happy to hear LaunchDarkly has been intuitive and easy to use across teams, and that setup felt straightforward. We also appreciate your feedback on isolated development environments and merging workflows, and we’ll share it with our product team as we continue to improve the platform.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Intuitive UI, but Team Permissions Can Be Confusing"
3.5/5
What do you like best about LaunchDarkly?

I think the UI is pretty intuitive and navigatable Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I think its sometimes a bit hard to know what are the right permissions that I should request for my team. This means we may request more permissions than needed and get pinged for more requests than necessary. Also the launchdarkly outage recently was frustrating since it required cluster restarts in order to refresh cached flag values Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for taking the time to share this feedback! It's nice to hear the UI feels intuitive and that feature flags have made it easy for your team to toggle features without a redeploy. We hear you on the permissions setup being tricky to figure out, and we understand the frustration the recent outage caused. I've shared some permissions concepts below from our documentation, and if you have any questions, don't hesitate to reach out, we're here to help!

See how LaunchDarkly improved
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Fine-Grained Control with LaunchDarkly"
4.5/5
What do you like best about LaunchDarkly?

I like using LaunchDarkly for progressively shipping production features and quickly changing configurations using custom flags. It solves problems like releasing features on a subset of clients through feature flags and allows for safe releases with rollback options. I find the ability to have quicker release cycles very beneficial. The fine-grained configurations are great, especially the ability to play with feature flags at different levels like entire environments or specific users, even across environments. I also integrate LaunchDarkly on Python jobs. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Defining individual when handling multiple environments can be sometimes cumbersome. Maybe a screen where I can change configs per individual customers and it automatically detects the environment. With one extra option where the individual config per user can be assigned without clicking first the environment. I know it can be technically challenging though. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for leaving us such a great review! We love to hear you're experiencing faster release cycles and safer rollbacks.

We also appreciate your feedback on managing individual user configs across multiple environments. That's a valid friction point and I'll make sure it gets in front of the right team.

Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Effortless Feature Flag Management with LaunchDarkly"
4.5/5
What do you like best about LaunchDarkly?

I really like the ease of use and simple UI of LaunchDarkly. It's super convenient for a SaaS company like ours, which operates worldwide and needs to control features in a monitored way. Additionally, the initial setup of LaunchDarkly was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I find that it doesn't force us, as developers, to provide a good naming mechanism or at least it doesn't show it that way. Maybe incorporating an AI assistant to help provide explanations of features could enhance this aspect, even if the developer didn't include one. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for sharing this feedback with us! We love to hear the simple UI and ease of setup have made gradual feature rollouts easier to manage for your team, especially with the complexity that comes with operating globally. We also appreciate you flagging the naming and documentation, that kind of input is genuinely useful as we think about how to make the product clearer for developers. I've shared some best practice guides below for flag conventions if that's helpful. Thanks again for your partnership.

See how LaunchDarkly improved
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Feature Rollouts, Outstanding Ease of Use"
5/5
What do you like best about LaunchDarkly?

I love the ease of use and the API of LaunchDarkly. The easy usability within our code base for using feature flags is fantastic, and we have a model that helps us within a framework. The initial setup of LaunchDarkly has been great with no problems. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Certain things about the API when it comes to permissions aren't as smooth as I'd like. It's a bit tricky when locking down our users to do certain things. Aside from that, there's not much to scoff at. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for the kind words about our ease of use and API, and for the setup process going smoothly. We appreciate your partnership and look forward to continuing to support your team.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Effortless Feature Management with Room for UI Improvement"
3.5/5
What do you like best about LaunchDarkly?

I use LaunchDarkly for managing feature flags on a Next.js app. I appreciate being able to have different configurations for different environments and being able to change them on the fly without redeploying code. It is very easy to use and updates very fast. I like the granularity of the rules, which is valuable for launching new features in a limited way. Also, we have a Slack integration for changes, which is handy. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I feel like there could be a better UI for changing JSON responses. For example, having a UI where you can add or remove fields without directly editing the JSON, sort them automatically, etc. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Really glad it's working well for your Next.js setup! The JSON editor feedback is great and honestly pretty specific, which makes it useful. I'll make sure it gets in front of the right folks on our product team. Thanks for taking the time to leave us a a review and share product feedback!

David P.
DP
David P.
Porfolio Architect
Enterprise (> 1000 emp.)
"LaunchDarkly: Excellent for Feature Toggles and Smooth Releases"
4.5/5
What do you like best about LaunchDarkly?

We primarily leverage LaunchDarkly for new feature toggles and releases in our workflow. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The UX can sometimes be difficult to follow, especially when making changes to a specific environment. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for your review! So great to hear LaunchDarkly is helping your team release features confidently and target rollouts with ease, and we appreciate the feedback on the UX as we continue working to make the experience more intuitive across environments.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Effortless Integration, Superb Feature Flagging"
4/5
What do you like best about LaunchDarkly?

I use LaunchDarkly every day for instrumentation, telemetry, and feature tracking, and I really appreciate how easy it is to integrate with various connections. I also like the feature flagging abilities, which allow us to ship more confidently by tracking what we are building is correct. The customer support is great, as it gives us the opportunity to ask questions whenever needed. The initial setup was fairly easy and seamless, which was a big help when switching from our previous platform. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I think analytics and dashboarding is really clunky and underdeveloped Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience with LaunchDarkly! We’re happy to hear it's made integration, feature tracking, and confident releases easier for your team, and that our support has been helpful along the way. We also appreciate your feedback on analytics and dashboarding and will share it with our product team as we continue to improve.

Seth B.
SB
Seth B.
Mid-Market (51-1000 emp.)
"Effortless Feature Management with LaunchDarkly"
4.5/5
What do you like best about LaunchDarkly?

I like how LaunchDarkly helps with production releases. We can just flip a flag and release a new feature to a beta group or to everyone. If there is an issue, we can easily just turn the flag off to hide the feature. I also find the UI easy to use, and it's clear what the state of the flag means and what environment I am applying the flag change to. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Not much. I only use it for feature flags though. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience with LaunchDarkly! It's great to hear how seamlessly you’re able to manage releases with feature flags and quickly roll back when needed, and that the UI makes it easy to understand and control changes across environments. We're here to help you release with confidence and flexibility!