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LaunchDarkly Reviews & Product Details

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LaunchDarkly Demo - Guarded releases
Regression detection and automated incident response at the feature level. Connect critical metrics to your release process, so that every change is monitored - even the smallest releases, where issues would previously have been obscured by noise in the wider system metrics.
LaunchDarkly Demo - Release pipelines
Track the progression of a feature flag across a series of phases, where each phase consists of one or more environments.
LaunchDarkly Demo - Target segments
Target groups of contexts individually or by attribute. Contexts are people, services, machines, or other resources that encounter feature flags in your product.
LaunchDarkly Demo - Funnel experiments
Design experiments that measure business-critical user flows and provide results specific to those product funnels. Measure multi-step user journeys. Determine whether you’re getting the conversions that you want with all your metrics visible in one place.
Feature Flags Explained: Control What Ships | Take Control of Every Release
Play LaunchDarkly Video
Feature Flags Explained: Control What Ships | Take Control of Every Release
Guarded Releases Explained | How to Ship Without Fear
Play LaunchDarkly Video
Guarded Releases Explained | How to Ship Without Fear
AI Configs Explained | Ship AI You Can Trust In Production
Play LaunchDarkly Video
AI Configs Explained | Ship AI You Can Trust In Production
With LaunchDarkly Experimentation, you can run A/B tests directly in your release workflow and measure the real impact of every feature you ship. This video demonstrates how to track behavior, conversions, and custom metrics across a range
Play LaunchDarkly Video
With LaunchDarkly Experimentation, you can run A/B tests directly in your release workflow and measure the real impact of every feature you ship. This video demonstrates how to track behavior, conversions, and custom metrics across a range
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LaunchDarkly Reviews (674)

Reviews

LaunchDarkly Reviews (674)

4.5
674 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of LaunchDarkly, highlighting how it simplifies feature management and enables quick rollouts without redeployments. The platform's ability to control feature flags effectively allows teams to manage releases confidently, reducing risk and enhancing collaboration. However, some users note that the pricing can be high, especially for larger teams.

Pros & Cons

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Emily W.
EW
"Intuitive UI with Quick Feature Rollout"
What do you like best about LaunchDarkly?

I like how intuitive the LaunchDarkly UI is and appreciate being able to do percentage rollouts. It's very quick to reflect my changes, for example, if I change the serving, it reflects immediately. Additionally, I found it very easy to set up feature flags. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I think making it easier to delete versions. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience with us! We’re happy to hear that the intuitive UI, fast updates, and percentage rollouts are helping you quickly roll out features. It’s great to know LaunchDarkly has been easy to set up and fits smoothly into your workflow.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"Excellent Release Control for Confident Launches"
What do you like best about LaunchDarkly?

LaunchDarkly provides excellent control throughout the release process, making it easier to manage and adjust releases with confidence. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The API documentation could have been better, especially when it comes to setting up LD flags at scale. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for the review! We’re glad LaunchDarkly gives you the control and confidence needed for safe, targeted releases, and we appreciate the feedback on our API documentation as we are always continuing to improve them.

Nitesh T.
NT
"Effortless Feature Management with LaunchDarkly"
What do you like best about LaunchDarkly?

I love that LaunchDarkly is platform agnostic, making it compatible with multiple platforms, which is crucial as we expand our tech stack. The extensive SDK support demonstrates its capability over time and ensures that LaunchDarkly stays ahead, which is why I choose it over other options. I appreciate how it has improved our app release cycle, significantly reducing our delivery timeline from months to just a couple of weeks. The ability to control feature flags gives me more control over the release process, enhancing our operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I find that LaunchDarkly's support for custom fields is limited to only version numbers. It would be beneficial if it could support a 'Calvary version' or other customizable naming conventions, as different teams have their own methods for app releases. This would add flexibility to accommodate various nomenclature used across teams. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for your thoughtful review! We're glad to hear how LaunchDarkly's flexibility and SDK support are helping accelerate your release cycles and give you more control. If you're exploring options for versioning and custom attributes, this documentation may be helpful:

See how LaunchDarkly improved
Braxton B.
BB
"Highly Effective for Gated Rollouts and Feature Management"
What do you like best about LaunchDarkly?

I find the product itself works great for what I use it for. It allows me to enable feature flags and serve different variations to different customers. This is incredibly useful for enabling certain AI features as we onboard customers. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The segment search is iffy sometimes. I will type a portion of the segment name or the exact segment name and it doesn't come up. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for the review! We’re glad to hear LaunchDarkly is helping you manage gated rollouts and enable AI features for customers as you onboard them.

Sajjan C.
SC
Implementation Manager
Mid-Market (51-1000 emp.)
"Effortless Feature Releases and Safer Deployments"
What do you like best about LaunchDarkly?

LaunchDarkly lets us control when features go live without needing new deployments. We can release changes gradually, limit access to specific users, and quickly switch features off if something goes wrong. This has reduced production risk and made releases much safer and faster. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Some settings feel more complex than they need to be Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for sharing your experience! We’re glad LaunchDarkly is helping your team release features safely, control rollouts, and respond quickly when issues come up.

Michael W.
MW
Software Engineer
Enterprise (> 1000 emp.)
"The user experience is confusing"
What do you like best about LaunchDarkly?

The key handling for each environment and predefined endpoints at LaunchDarkly makes it easy to get started. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The user experience is confusing. In which menu I can find things is not intuitive. The rule set works but I can't point a customer here since a customer will need a separate UI with simple toggles, maybe an idea could be to be able to generate custom UIs from rule sets. I also want to be able to have a key casing convention for UPPER_SNAKECASE which is the most common one used for environment variables, since I want to be able to replace environment variable settings with feature flags if they exist. The "hello world" setup for Launch Darkly is not something you would want to use in production, so it would be good is there was more framework related setup done. The setup in ASP.NET core for reading in feature flags as options could have been provided by I library for ease of use, instead of me having to develop the code myself. There also seems to be a lack of tutorials on YouTube which gives the impression that this is not a product commonly used. When entering the webpage I would expect to get online help interactivly showing what the product can do, instead of just showing unfamiliar terms in my face. I do not like the need to wait for sampled data from the user before being able to setup a rule against that user, I would want to be able to have a predefined rule sets even without anyone having made a call to Launch Darkly. My favorite environments keep disappearing so I have to add them again every time I login. Review collected by and hosted on G2.com.

Response from Emily Coleman of LaunchDarkly

Thanks for your thoughtful feedback, Michael. We’re sorry your experience with the UI has been confusing and appreciate your detailed suggestions for custom UIs, casing conventions, and overall setup improvements. We’d love to connect directly to help resolve some of these issues now and make the setup experience better for new customers.

Joey T.
JT
Senior Engineering Manager
"Fast Deployment, Clean UI, But Tricky for Non-Tech Staff"
What do you like best about LaunchDarkly?

I really like that LaunchDarkly is easy to use. I also find its clean UI appealing, although it can sometimes be a bit complicated for non-tech staff. Additionally, I appreciate how it enables fast and easy deployment safely, which is really important for managing feature flags efficiently. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Sometimes the UI is too complicated for non-tech staff to use. It would be nice if it was easier for sales and support to use to triage and provide custom support. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for the thoughtful review and for highlighting how LaunchDarkly’s clean UI and fast, safe deployments help your team manage flags efficiently. We appreciate your feedback around making the product more approachable for non-technical teams, and this is an area we continue to focus on. For product managers and other non-engineering roles, we also offer a dedicated course in the LaunchDarkly Academy designed to help them confidently use flags and workflows in their day-to-day work. I've shared the link below.

See how LaunchDarkly improved
DAVID M.
DM
ALM Product Owner
Enterprise (> 1000 emp.)
"Effortless Feature Management with Outstanding Support"
What do you like best about LaunchDarkly?

This tool is very easy to use and, in my opinion, stands out as the best feature flag solution available. The customer support is also excellent. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The license model could be improved, and I believe it would benefit from a review. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for the kind words! We’re happy to hear you find LaunchDarkly easy to use and consider it the best feature flag solution, and it’s great to know our support team has been there when you need them.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"Safe, Confident Feature Deployment with LaunchDarkly"
What do you like best about LaunchDarkly?

I use LaunchDarkly for launching new features safely, utilizing feature flags and gradual rollout features. The ability to deploy code to production with feature flags turned off, and turning them on gradually increases my confidence in releases by making it easier to rollback in case of any regression. I find percentage rollouts and targeted rollouts, which are enhanced by custom rules and contexts, incredibly useful. These features help in catching bugs and edge cases early before they escalate into incidents. The easy enable and disable functionality of feature flags significantly aids in quickly mitigating issues. Additionally, the initial setup of LaunchDarkly is very easy, contributing to a seamless integration into my workflow. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

There is a bit of a learning curve for the complex features in LaunchDarkly. Understanding rule precedence and creating complex custom rules requires time and practice, which can initially be challenging. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience! We're happy to hear onboarding and daily use have been smooth and that feature flags help your team manage rollouts and rollbacks effectively.

Tyler M.
TM
Head of Global Support
Small-Business (50 or fewer emp.)
"Effortless for Engineering Teams, Clean and Simple Interface"
What do you like best about LaunchDarkly?

Super easy to use for my engineering teams. Clean and simple user face Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

sometimes i think it could be organized better. We have so many different segments its hard to find without saving the specific link. Could be just an us problem though. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience! I’m so glad the platform has been easy for your engineering teams to use, and I appreciate your feedback on segment navigation. We’re here anytime if you’d like to talk through your workflow.

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