LabiKnow Reviews 2026: Details, Pricing, & Features

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/24/2024

"Must use product"

4/5

What do you like best about LabiKnow?

Labiknow's Knowledge base creating part I liked the most. Here we can write a details article about the new process and features for our teams and clients. Review collected by and hosted on G2.com.

What do you dislike about LabiKnow?

Need to simplify the creation and maintenance of knowledge base. Sometimes non-technical people may get confused. Review collected by and hosted on G2.com.

What problems is LabiKnow solving and how is that benefiting you?

For new joiners, we faced a lot of issues in installing all required applications and packages in their systems. Most of the time, we face similar issues. So, Labiknow helped us to document all the related issues in one place. Also, if any update is required we can easily update here. Now It saves a lot of time to guide. Review collected by and hosted on G2.com.

AP

Verified User in Professional Training & Coaching

Mid-Market (51-1000 emp.)

3/30/2022

"No replies on several support requests"

3.5/5

What do you like best about LabiKnow?

Simple and sleek design and simple to change language. Review collected by and hosted on G2.com.

What do you dislike about LabiKnow?

No replies on multiple support requests, both via contact form and email Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/10/2021

"Happy customer"

4/5

What do you like best about LabiKnow?

Easy to set up - I signed up and found it quick and simple to set up. And within a short period, I had my Labiknow set up and ready to go. Review collected by and hosted on G2.com.

What do you dislike about LabiKnow?

The only negative feedback that I could think about is the fact that it's not fully developed - they have a lot on their roadmap. But after using the application, I realized that it is worth my money already and I'm confident in the upcoming features. Review collected by and hosted on G2.com.

GD

Gene D.

IT DBA / Manager

Small-Business (50 or fewer emp.)

7/9/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"LabiKnows Best!"

5/5

What do you like best about LabiKnow?

Simplicity and ease of use. I was able to publish articles in a few minutes. Review collected by and hosted on G2.com.

What do you dislike about LabiKnow?

Software is in its infancy so there are options that aren't available yet, like site analytics, dark mode. Review collected by and hosted on G2.com.

What problems is LabiKnow solving and how is that benefiting you?

LabiKnow lets me publish my knowledge base and lets my customers understand my business with minimal fuzz. The common questions are laid out in categories and the customer can search for them globally. If they still have questions, they can write their concerns on the widget and they're forwarded to my email. Review collected by and hosted on G2.com.

PD

Peter Bachmann D.

WordPress-udvikler

Small-Business (50 or fewer emp.)

7/9/2021

"Great knowledge base platform"

4/5

What do you like best about LabiKnow?

A great knowledge base platform with a lot of great functions, like a help widget so your websites visitors always got can look up answers to their questions. Review collected by and hosted on G2.com.

What do you dislike about LabiKnow?

There are a lot of features coming, so looking forward to those features. I would also like to be able to customize the UI more. Review collected by and hosted on G2.com.

AE

Anton E.

CEO

Small-Business (50 or fewer emp.)

4/16/2021

"One of the most promising knowledge database widgets"

5/5

What do you like best about LabiKnow?

Contemporary widget look, simple UI, widget works fast and doesn't slow down the website, possible to translate everything you need on the widget Review collected by and hosted on G2.com.

What do you dislike about LabiKnow?

Need to rework the dashboard and make elements bigger and more distinct. Now everything is too small in the user interface. But clients cant see it anyways, so not a big deal. Review collected by and hosted on G2.com.

AJ

Abhinash J.

Senior Digital Marketing Executive

Small-Business (50 or fewer emp.)

7/9/2021

"All support tools in 1 widget !!!"

5/5

What do you like best about LabiKnow?

Great potential and customizations options

Outstanding Support

Affordable Price Review collected by and hosted on G2.com.

What do you dislike about LabiKnow?

UI is not great.

Lot of scope to improve. Review collected by and hosted on G2.com.

Re-claim your company’s G2 profile

4.3 out of 5 stars

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