--- title: L7|ESP Reviews meta_title: 'L7|ESP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how L7|ESP works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 12 scale: '5' date_modified: '2026-06-04' parent_category: name: Laboratory url: https://www.g2.com/categories/laboratory --- # L7|ESP Reviews **Vendor:** L7 Informatics **Category:** [LIMS Software](https://www.g2.com/categories/lims) **Average Rating:** 4.3/5.0 **Total Reviews:** 12 ## About L7|ESP L7|ESP™ is a unified data orchestration platform purpose-built to accelerate digital transformation in life sciences and healthcare by streamlining data, processes, and compliance across the value chain. Combining business orchestration and automation platform technologies with a composable architecture and single data fabric, L7|ESP reduces operational overhead while enabling teams to move faster—from Research and Process Development to Clinical Testing, Manufacturing, Quality Control, and Diagnostics. While the platform connects with existing point solutions, L7|ESP includes pre-built applications such as LIMS, ELN, MES, SCHEDULING, Sample Management, Inventory, Electronic Batch Records (EBR), Dashboards, Environmental Monitoring (EM), Stability Testing and more. These apps work seamlessly together, enabling context-rich AI-READY data capture and end-to-end traceability. L7|ESP comes equipped with pre-built connectors to lab instruments, bioprocess equipment, AI/ML tools, analytics platforms, and enterprise systems (ERP, CRM, EMR), enabling closed-loop execution from sample to system. The core L7|ESP operating platform includes: L7|MASTER: A low-code/no-code toolkit for building data models and workflows (experiments, methods, orchestrations, etc.). L7|HUB: A content store for sharing models, workflows, and connectors across ESP instances. L7|INTELLIGENCE: A structured API layer to extract data and build data products or warehouses with full backward compatibility. Whether creating a lab of the future, harmonizing global CMC operations, or modernizing manufacturing and quality control, L7|ESP delivers contextualized data and process orchestration at the point of execution—laying the foundation for scalable innovation, compliance, and AI readiness. ## L7|ESP Reviews ### 1. Compliant & Adaptable! **Rating:** 3.5/5.0 stars **Reviewed by:** Adrianne B. | Hospital Corpsman, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about L7|ESP?** What can I say! This is a great FDA compliant platform. The platform, itself, combines some great and more known apps that are used company operations. Also, this is such a great platform to connect external devices from bar code printers to lab instruments. I like that the platform is constantly adapting to this ever-changing world that we live in and able to be so flexible. **What do you dislike about L7|ESP?** The downfall to the platform is that it is still in an introductory phase, meaning, it is not as popular as other platforms and isn't used by most businesses because it is slow to adopt different apps that companies are finding a need for. I know this company can be great they just need to be slighty quicker in adapting. **What problems is L7|ESP solving and how is that benefiting you?** This platform is making collecting, analyzing and organizing lab results. It allows a great platform to maintain lab inventory and data management. It has definitely make life easier. ### 2. Implemented ESP LIMS for gmp cell therapy manufacturing lab **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua G. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about L7|ESP?** Ability to tie cell therapy product data / client sample data to each sample tested by the laboratory and display that information in application and on labels to aid end users. **What do you dislike about L7|ESP?** Hardest part of the implementation was that there was limited core content (templates) for tests, which made the implementation reliant on the quality of information obtained via business analysis form the subject matter experts in the lab. Luckily, my team and the ESP implementation team did a great job eliciting requirements and building to them **What problems is L7|ESP solving and how is that benefiting you?** Replaced out legacy hospital LIMS (that is being replaced by Beaker in 2025), allows us to associate appropriate product data to each sample tested easily in a way that minimizes duplicate data entry ### 3. Integrated LIMS and Electronic Database for High Throughput Reproductive Genetic Testing **Rating:** 5.0/5.0 stars **Reviewed by:** Svetlana M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about L7|ESP?** L7’s ESP expedites clinical diagnostics by integrating flexible and adaptive instrument agnostic platform to manage laboratory processes and data in one place. The key adavantage is the better access to the data and results. L7’s ESP has enabled us to track laboratory operations and inventory real-time, and manage patient and testing data using its powerful audit trail and provenance history capabilities. It’s a game-changer and will contribute to the advancement of our IVF clinical operations and research. **What do you dislike about L7|ESP?** Development and customization of the building blocks of L7 ESP takes time which is understandable when you are tailoring LIMS and data management system to your needs. **What problems is L7|ESP solving and how is that benefiting you?** L7|ESP enables high standards of operation of a high troughput sample processing and data management. Being integrated into one system it allows precise and effective operations of clincial reproductive Genetics laboratory and service to a busy Fertility centre. Inventory tracking of smaples and consumables was a key feature that we needed for a software. ### 4. L7|ESP - an elegant platform solution for diagnostic genomic testing at scale **Rating:** 5.0/5.0 stars **Reviewed by:** Justin W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about L7|ESP?** What we love about the ESP product: 1. The Builders application - Since we signed on with L7 and the ESP platform, we have become thoroughly impressed with the improvements made within the platform to simplify our ability to customize our unique workflow chains. The Builders application is a significant step forward in providing our team autonomy to design and execute new workflow chains and protocols to stay aligned with our R&D goals. 2. The LIMS application - Our lab and bioinformatic teams have worked with L7|ESP for over 2 years and continue to provide positive feedback regarding the LIMS interface and UI. The LIMS at CSI has undergone multiple DOH-required audits by our CLIA body with great success each time! 3. The Reports application - Our lab utilized the Reports application to create customized reports required by CLIA to maintain compliance. What we love about L7informatics: 1. Customer service - L7 has managed to sustain a culture centered around customer service and success even with its exciting growth as a company. In a sentence: working with the L7 team is a gratifying experience; your needs will be heard and acted on. 2. Proactive communication - The L7 team does an excellent job sustaining contact with you throughout the year to ensure your needs are constantly being met. This is significantly better than waiting for problems to arise and dealing with any issues after they have occurred. L7's proactive communication ensures your team's continued progression towards company goals. **What do you dislike about L7|ESP?** With ANY software or platform solution, there are improvements that you would like to see implemented to improve the customer experience. This is just reality! Over the years, we have communicated to L7 that it would be a tremendous help to improve the customer onboarding experience by implementing learning material and courses that provide detailed instruction regarding the ESP platform. They have responded strongly to this suggestion! Our team is looking forward to strengthening our knowledge of the ESP platform via the L7|University courses offered by L7informatics in the coming year! **What problems is L7|ESP solving and how is that benefiting you?** L7 aids in our lab's ability to process our custom CSI-Dx® assay in a scaled and automated manner while not shortcutting any necessary steps to meet our CLIA-Compliance requirements! Specifically, we use esp to execute our test system's Pre-analytic, Analytic, and Post-Analytic phases! ### 5. Good System for Tracking Samples and Reagents **Rating:** 4.0/5.0 stars **Reviewed by:** Jeremy C. | Bioinformatician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about L7|ESP?** It makes reagent tracking a lot easier. At one point we had to make a table of all reagents used for a specific process over the course of two years, and we were able to do that, because that had been tracked in ESP. The reports system is also helpful for being able to quickly find specific information, and the example reports shipped with ESP are very helpful for understanding how they work and developing ones specific to our own needs. In general, once the workflows are setup, they are easy to use and incredibly helpful for recording information for lab procedures and experiments. **What do you dislike about L7|ESP?** Documentation when we first started working with L7 was not good but has since improved considerably. Releases occasionally have odd bugs. **What problems is L7|ESP solving and how is that benefiting you?** We use ESP as our LIMS system. As a CLIA compliant lab, there's a lot of information that we have to track, and we've been using ESP to do that. ### 6. Highly-customizable system for managing lab data and processes **Rating:** 4.5/5.0 stars **Reviewed by:** Chris R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about L7|ESP?** We had a good experience with the implementation team during the initial development process. The subsequent rollout has gone well, especially considering the many interdependencies between entities, functions, protocols, etc. The system is highly customizable, with the ability to make changes using both the UI and in code (python, yaml, etc), and the corresponding ability to import/export these changes such that everything can be versioned and deployed to multiple environments for testing. The training provided by L7 on these functions was beneficial and sped up internal development. The L7 support team has been responsive in helping us deal with any issues that have come up as we transitioned more teams to the production system. **What do you dislike about L7|ESP?** The extent to which you can customize the system is impressive, but it also makes for a steep learning curve. The documentation provided is helpful, though there are some gaps. **What problems is L7|ESP solving and how is that benefiting you?** Before using L7, each group recorded data in various Google sheets, which was very error-prone and made it challenging to aggregate the data automatically. Now that data entry is more reliable, we can track more items with improved granularity. Going forward we'll get more value from our experiments. ### 7. Flexible & Adaptable **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about L7|ESP?** Working team was enjoyable and flexible. The L7 team wanted to learn more about our business area and its impact. They worked to understand our needs and were responsive to questions. The team was open to shifting working methods to accommodate different team members and ensure an in-depth understanding of their platform. They regularly sought feedback on the process and the documentation/training that was available. The ability to build within L7 and not need strong or any development experience. Once a foundation was constructed by L7 and internal dev teams, I could quickly put together my chains, workflows, etc. to support continuing and evolving business needs without having to take up the time of an engineer. The L7 team not only handed us the tools to build within their system, but spent the time to teach us the nuance within that system. **What do you dislike about L7|ESP?** Some disruption due to internal L7 changes and changing team members meant lost time and lost requirements. There was a lack of transparency on what was occurring sprint to sprint that made communicating progress difficult to internal stakeholders against initial requirements. For non-developers or newer developers, working through what was ESP schema vs. Python caused a steep learning curve. Performance issues have forced users to change how they operate to accommodate the system, and enhancements/fixes have been a long time coming (release delays to the core system). Communication has been more limited post-deployment, but that may tie into the fact that we've focused on internal development rather than continuing co-development on current projects. **What problems is L7|ESP solving and how is that benefiting you?** Our company was looking for a way to streamline and standardize our operations team’s workflow steps in a way that was available and visual to all stakeholders/impacted parties and allowed for data connectivity with other software. We were looking to kill off spreadsheets that lived on various local drives and were susceptible to error and loss. ### 8. Flexible and Robust LIMS Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about L7|ESP?** - Wonderful customer support! - Creating new and updating existing content becomes intuitive. - Included Python client provides a relatively straightforward but, at the same time, powerful way of interacting with ESP. **What do you dislike about L7|ESP?** - Parts of documentation can use some improvements (lack of details or misleading). This issue is, for the most part (if not entirely), solved by the customer support though. **What problems is L7|ESP solving and how is that benefiting you?** ESP allows us to 1) Keep track of samples throughout the testing process. 2) Bridge together wet-lab and dry-lab processes in a seamless manner. 3) Execute complex bioinformatics pipelines with a click of a button. 4) Track reagents LOTs and their expiration dates. We always know when a reagent is about to expire and which specific LOT was used in a process. ### 9. L7ESP Review **Rating:** 4.5/5.0 stars **Reviewed by:** Julia S. | Customer success consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about L7|ESP?** Great platform to manage complex workflows and streamline processes with great customer service. **What do you dislike about L7|ESP?** No cons here, love the platform and it does what we need **What problems is L7|ESP solving and how is that benefiting you?** To manage our reporting and ensure we have a streamlined process ### 10. Highly customizable workflow chains for complex processes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about L7|ESP?** The overall ESP product is highly customizable, and we have been able to design workflow chains for complex diagnostic genomic test systems. Customer support at L7 Informatics has also been very helpful when we had questions while developing our workflow chains. The continuous development and implementation of new features in ESP have been exciting to incorporate into our existing workflow chains! **What do you dislike about L7|ESP?** Documentation on how certain features work can be improved upon **What problems is L7|ESP solving and how is that benefiting you?** Audit trail for tracking reagents and inventory ### 11. L7 ESP - an end-to-end platform to solve your daily lab challenges **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about L7|ESP?** L7 offers an extensible, flexible framework built on a core platform allowing a seamless exchange of scientific data across modules **What do you dislike about L7|ESP?** Minimal repository of standard LIMS features compared to many other COTS LIMS in the market **What problems is L7|ESP solving and how is that benefiting you?** Add electronic structure to the lab processes, improve sample management/sample tracking capabilities, and a more controlled way to manage lab notebooks by transitioning from paper to ELN. ### 12. Assistant Director, Genomics, 23 years of experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2021 **What do you like best about L7|ESP?** The flexibility of the ESP system to be customized and connected with other softwares and systems. **What do you dislike about L7|ESP?** The effort and time associated with custom builds and implementation. With that said, I don't believe this is avoidable in any situation. **Recommendations to others considering L7|ESP:** From my experiences, the L7/ESP platform provides the flexibility needed for managing various laboratories, technologies, and workflows in the genomics and proteomics spaces. As a fee-for-service academic core facility, we require a LIMS/management system for both industry-standard and highly customized workflows and technologies. L7/ESP has been a robust solution. **What problems is L7|ESP solving and how is that benefiting you?** The ESP platform is replacing our two old legacy LIMS programs. A major benefit is the L7 provides the code and training for our own programmers. ## L7|ESP Discussions - [What is L7|ESP used for?](https://www.g2.com/discussions/what-is-l7-esp-used-for) - [View L7|ESP pricing details and edition comparison](https://www.g2.com/products/l7-esp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+08%3A44%3A26+-0500&secure%5Bsession_id%5D=2ae64e6b-3ee6-4939-a551-a4620323840c&secure%5Btoken%5D=616a20d46e64a9ab21060dbc0b9cf32e6460addc9b1736294be7e498205daea1&format=llm_user) ## L7|ESP Features **Process** - Data Storage - Inventory Management - Protocol Templates - Intellectual Protection and Compliance - Comprehensive Search Functionality - Data Access Authorization **Lab Informatics** - Instrument Management - ELN Support - Workflow Management - Billing Management **Resource Management** - Inventory Control - Inventory Management - Health & Safety **Data Management** - Document Management System - Lab Systems Integration - Operational Database - Query and Search - Audit Security - Variety File Support - Library Collections - Metadata Management **Chain of Custody** - Sample Management - Data Warehouse - Inventory Management - Document Management - QA/QC **Operations Management** - Records Maintenance - Excel Data Import - User Access Settings **Agentic AI - Scientific Data Management System (SDMS)** - Cross-system Integration - Decision Making **Agentic AI - LIMS** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making ## Top L7|ESP Alternatives - [SciNote](https://www.g2.com/products/scinote/reviews) - 4.2/5.0 (303 reviews) - [CrelioHealth LIMS](https://www.g2.com/products/creliohealth-for-diagnostics-product/reviews) - 4.7/5.0 (251 reviews) - [STARLIMS](https://www.g2.com/products/starlims/reviews) - 4.5/5.0 (156 reviews)