--- title: Kraken Reviews meta_title: 'Kraken Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how Kraken works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 23 scale: '5' date_modified: '2026-10-06' parent_category: name: Cryptocurrency url: https://www.g2.com/categories/cryptocurrency ---

Kraken Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the mobile app quality of Kraken for its consistent performance and responsive execution across platforms. (1 mentions)
Users highlight the reliability of Kraken with consistent performance and clear communication regarding risks and operations. (1 mentions)
Users value Kraken's robust security features, including strong 2FA and granular controls for safe trading. (1 mentions)
Users value the robust security measures of Kraken, ensuring safe and controlled trading experiences right from setup. (1 mentions)
Users commend the speed and responsiveness of Kraken Pro, enhancing their active trading experience effectively. (1 mentions)
Users find the limited availability of Kraken particularly frustrating, especially during its initial rollout. (1 mentions)

Top Pros or Advantages of Kraken

Top Cons or Disadvantages of Kraken

Favour G.
FG
Favour G.
Customer Service Advisor
Small-Business (50 or fewer emp.)
"Fast, Transparent, and User-Friendly Crypto Platform"
4.5/5
What do you like best about Kraken?

I like how easy Kraken is to navigate and how straightforward it is. It's reliable and efficient, especially with how fast transactions are; sending and receiving money is really quick. I appreciate that there are no hidden fees, which makes it transparent, so I always know what I'm spending money on. The initial setup was also really easy, just had to activate my email and input my details. These features have made using Kraken a smooth and dependable experience for me. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

I think the only thing I don't like about Kraken is the subscription fee. The sending money back and forth fee is the only thing that I wish could be changed. Review collected by and hosted on G2.com.

Luca P.
LP
Luca P.
Chief Operations Officer DEQUA Studio | Formerly CTO in MarTech
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Security-first multi-asset exchange"
4/5
What do you like best about Kraken?

✅ Security and controls are front and center from the first setup. Strong 2FA, granular controls for sensitive actions, and a conservative custody stance create a solid baseline for operating on an exchange.

✅ Market coverage and execution tooling fit active trading. Kraken Pro combines responsive order books, fast data, advanced order types, and a layout that supports quick intervention when markets move.

✅ Competitive spreads and high API throughput. On liquid pairs, price formation is clean and order routing stays stable even as volumes spike, which helps reduce slippage and keep fills consistent.

✅ Clarity around margin, staking, and geographic limits. Product surfaces consistently spell out risks, eligibility, and availability without marketing vagueness.

✅ Commission‑free equities with fractional shares. Bringing U.S.-listed stocks and ETFs into the same ecosystem as crypto simplifies rotation across asset classes, and fractionals make position sizing precise for high-priced names.

✅ One coherent experience across web, Kraken app, and Kraken Pro. Monitoring and execution stay consistent, including on mobile, which reduces context switching.

✅ Risk documentation that is practical. xStocks and staking pages enumerate operational, counterparty, liquidity, and timing risks in plain language that is useful for real decision making.

✅ Product communications that are pragmatic. Launch details, supported states, the regulated brokerage entity, and the phased roadmap were presented clearly and in a way that is easy to verify. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

Equities isn’t available everywhere yet, especially early in the rollout. Review collected by and hosted on G2.com.

Aqib A.
AA
Aqib A.
IBA
Mid-Market (51-1000 emp.)
"Amazing"
4.5/5
What do you like best about Kraken?

being able to have different application built in one e.g. taking payments and signing up customers. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

nothing comes to mind yet but if it does.... Review collected by and hosted on G2.com.

RP
Ricky P.
Director of Finance & Operations
Supermarkets
Mid-Market (51-1000 emp.)
"R.Phillips Views on Kraken Usage for 4 YOs"
5/5
What do you like best about Kraken?

It is now nearly two years ever since I implemented Kraken. Prior to this tool, I was using LocalBitcoins which was full of fraudsters. With Kraken, I am able to trade (buy and sell) bitcoins. It has an iOS mobile application which is easy to use and has clean UI interface. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

Kraken offers low market value for Ethereum (ETH) compared to Coinbase Exchange. Review collected by and hosted on G2.com.

Seereeram D.
SD
Seereeram D.
IT Security Specialist
Enterprise (> 1000 emp.)
"Central exchange for everything and everyone"
3.5/5
What do you like best about Kraken?

Kraken provides access to the widest range of tokens and is accessible globally. Many other exchanges either do not have the range of tokens or are limited in access based on geographic scope. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

In the early days, Kraken was sluggish and had high latency. This however has improved substantially over the years. I use to encounter issues with the site lagging or crashing probably due to scale at the time but as said this has come a huge way since then. Review collected by and hosted on G2.com.

CM
chad m.
Software Engineer
Enterprise (> 1000 emp.)
"Very easy and straight forward"
5/5
What do you like best about Kraken?

Easy to setup account and purchase crypto. It allows you to purchase and export to a wallet easily. Very fast transactions Review collected by and hosted on G2.com.

What do you dislike about Kraken?

Requires a lot of documentation, but nothing too complicated. Everything worked as intended. It has a learning curve but nothing too difficult. Review collected by and hosted on G2.com.

Fred J.
FJ
Fred J.
English Teacher
Small-Business (50 or fewer emp.)
"A safe with countless features"
5/5
What do you like best about Kraken?

Kraken is user-friendly and straightforward full of innovative tools for crypto lovers. It supports most tokens and cryptos, and the verification takes less than 4 minutes, which is awesome. Monitoring the assets is easy on Kraken. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

I am so sad to see it doesn't support BNB, which is one of the most popular cryptos these days. I still can't figure out why some apps don't use specific tokens and crypto, but BNB is a must. Hope they can add it soon. Review collected by and hosted on G2.com.

kabilwa S.
KS
kabilwa S.
Assistant Librarian
Small-Business (50 or fewer emp.)
"Kraken: Crypto Exchange Second to None"
5/5
What do you like best about Kraken?

The platform has a variety of crypto tokens to select, giving a client more options. The platform also offers high-level security through a well-organized and systematic verification process with a two-factor authenticator (2FA) security feature. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

The fees are relatively high if compared with Binance or Nexo. They also take time to enlist new coins on the platform, which makes clients feel they lose out on tokens that have sudden bull runs. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"A Secure Way to Trade Cryptocurrency"
3.5/5
What do you like best about Kraken?

I like Kraken's low fees, secure site, and how easy it is to use. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

Initially I did not like that there was no app, but now I see there is a new phone app available! There is a sequence and process to setting up an account, but once you complete it, you're set. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"I would recommend everyone to use Kraken for registering business account on exchange."
5/5
What do you like best about Kraken?

Vert fast and friendly customer service and business documents review. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

Haven't found any downsides yet, everythings cool! Review collected by and hosted on G2.com.