--- title: Kontakt.io Reviews meta_title: 'Kontakt.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how Kontakt.io works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 19 scale: '5' date_modified: '2026-08-07' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Kontakt.io Reviews **Vendor:** Kontakt.io **Category:** [Digital Wayfinding Software](https://www.g2.com/categories/digital-wayfinding) **Average Rating:** 4.6/5.0 **Total Reviews:** 19 ## About Kontakt.io As the leader in Indoor Journey Analytics, Kontakt.io optimizes processes and resources by revealing how customers move through your business. Using RTLS, IoT, and AI, we uncover waste, streamline capacity, and help your customers and staff feel seen and valued. Delivered as a service, our platform includes IoT devices and sensors, gateways, AI-powered analytics, and web/mobile applications. Our platform operates on open-standard Bluetooth® Low Energy (BLE), cloud technology, and APIs, allowing for easy deployment and seamless integration into existing infrastructure with full scalability to support your evolving needs. Since 2013, Kontakt.io has provided solutions to +32,000 end users, delivered via +1,200 partners, and deployed +3 million IoT devices in the field. From healthcare and smart buildings to other industries, discover Kontakt.io's full spectrum of solutions for asset tracking, staff safety, people flow, wayfinding, and much more. ## Kontakt.io Pros & Cons **What users like:** - Users commend the **quick and effective customer support** from Kontakt.io, making their experience seamless and reliable. (8 reviews) - Users commend the **ease of use** of Kontakt.io, appreciating the straightforward setup and excellent customer support. (5 reviews) - Users value the **implementation ease** of Kontakt.io, enhancing deployment efficiency and overall satisfaction with the product. (4 reviews) - Users admire the **excellent design quality** of Kontakt.io products, enhancing both functionality and user satisfaction. (3 reviews) - Users value the **helpful customer service and comprehensive features** offered by Kontakt.io, making integration seamless. (3 reviews) - Response Time (2 reviews) - Updates (2 reviews) - Communication (1 reviews) - Efficiency (1 reviews) - Feedback (1 reviews) **What users dislike:** - Users often face **connectivity issues** , experiencing slow data reporting and requiring additional gateways for integration. (2 reviews) - Users experience **integration issues** with Kontakt.io, as it primarily works with BLE and lacks interoperability with other RTLS technologies. (2 reviews) - Users highlight **pricing issues** due to high costs from gateways needed for integrating statistics into their systems. (2 reviews) - The need for **expensive gateways** to integrate with the Kontakt.io beacons increases overall costs for users. (1 reviews) - Users face **integration problems** , as Kontakt.io only works with BLE and lacks support for other RTLS technologies. (1 reviews) - Limited Options (1 reviews) - Poor Reporting (1 reviews) - Slow Loading (1 reviews) - Slow Performance (1 reviews) - [View Kontakt.io pricing details and edition comparison](https://www.g2.com/products/kontakt-io/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+14%3A26%3A32+-0500&secure%5Bsession_id%5D=bb7f573b-2d77-4b7b-af79-8709bb268f2f&secure%5Btoken%5D=41c0751bc95aed28aa447528e8920b0522955a3c5b8b773749c29c73ac551ade&format=llm_user) ## Kontakt.io Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards - Customizable Reports - Marketing Reports - Sales Reports - Activity Dashboard - Interactive Reports - Customizable Reports - Customizable Reports - Activity Dashboard - Customizable Dashboard **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Cartography** - Geographic Maps - Vector Mapping - Data Visualization - Overlaying - Data Mapping **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking - Alerts/Notifications **Customization** - Enhance maps - Themes - Update - Audio - Create maps **Systems Management** - Device Discovery - System Integration - Remote Access - Workflows - Hardware - Dashboard **Space Intelligence & Analytics - Smart Spaces** - Environmental Monitoring - Space Utilization Insights - Occupancy Analytics **Analysis** - Predictive Analytics - Distance Analysis - Spatial Analysis - Data Stream - Demographic Data - Trend Analysis - Trade Area Analysis **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking - Funding Source Tracking - Inventory Tracking - IT Asset Tracking - Returns Tracking - Equipment Tracking - Check-in/Check-out - Delivery Tracking - Mobile Time Tracking - Fuel Tracking - Vehicle Tracking - Status Tracking - Multi-Location **Logistics - Digital Wayfinding** - Deployment - Analytics - Indoor and outdoor - Positioning systems **IoT Capabilities** - Process Automation - Security - Safety - Environmental Conditions - Resource Optimization - Smart Medical Devices - Patient Intelligence - Analytics **IoT & Device Integration - Smart Spaces** - Smart Device Management - API & System Integrations - IoT Sensor Integration - Edge Data Processing **Reporting** - Data Transformation - WYSIWYG Design - API Integrations - Third-Party Integrations **Agentic AI - Asset Tracking** - Natural Language Interaction **Agentic AI - Digital Wayfinding** - Proactive Assistance - Decision Making **Space Management & Experience - Smart Spaces** - Digital Wayfinding - Visitor & Access Management - Workplace Experience Insights - Workspace & Room Booking **Additional Functionality** - Compliance Management - Work Order Management - AI Copilot - Third-Party Integrations - Reminders - Activity Dashboard - Document Management - Inventory Management - Monitoring - Reporting & Statistics - Asset Assignment - Asset Kitting - Audit Management - Barcoding/RFID - Mobile Access - Digital Signature - User Management - Shipping Management - Asset Lifecycle Management - QR Codes - Reservations Management - Maintenance Management - Customizable Fields - Billing & Provisioning - Reporting/Analytics - Customizable Reports - GPS - Software License Management - Audit Trail - Tagging - Search/Filter - Historical Reporting - Contract/License Management - Customizable Forms - Purchase Order Management - Data Import/Export - Disposal Management - Generative AI - Maintenance Scheduling - Complaint Monitoring - Fixed Asset Management - Calendar Management - API - Workflow Management - Depreciation Management - Dispatch Management - Territory Management - Routing - Performance Metrics - Order Management - Route Optimization - Geolocation - Driver Management - Scheduling - Real-Time Updates - Real-Time Monitoring - Geofencing - Real-Time Notifications - Transportation Management - GIS Integration - Geographic Maps - Real-Time Reporting - Employee Management - AI/Machine Learning **Additional Functionality** - Customizable Reports - Geotargeting - Ad hoc Reporting - Search/Filter - Role-Based Permissions - Alerts/Notifications - Real-Time Analytics - Reporting & Statistics - Activity Tracking - Geocoding - Widgets - Communication Management - Behavioral Analytics - Data Synchronization - Data Import/Export - Multi-Location - Database Support - 2D/3D Designing - Customer Segmentation - Geofencing - Collaboration Tools - Single Sign On - CAD Tools - Activity Dashboard - AI Copilot - Generative AI - Location Tracking - Reporting/Analytics - Mobile Access - Access Controls/Permissions - User Management - Real-Time Notifications - Heatmaps - Route Optimization **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling - Natural Language Search - Visual Discovery - Data Blending - Data Blending **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services - Real-Time Analytics - Reporting/Analytics - Real-Time Analytics - Reporting/Analytics - Visual Analytics **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs - Real-Time Data - Real-Time Data - Third-Party Integrations - Third-Party Integrations **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications - Mobile Access - Metadata Management **Additional Functionality** - Customizable Branding - Natural Language Processing - Data Extraction - AI Copilot - Ad hoc Reporting - Real-Time Reporting - Publishing/Sharing - Collaboration Tools - Strategic Planning - Self Service Data Preparation - Trend Analysis - Text Analysis - Real-Time Monitoring - Data Synchronization - Widgets - Benchmarking - Performance Metrics - Data Mapping - Generative AI - Trend/Problem Indicators - Customizable Templates - Access Controls/Permissions - Data Import/Export - Profitability Analysis - OLAP - Alerts/Notifications - Search/Filter - Drag & Drop - Data Connectors - Multiple Data Sources - Key Performance Indicators - Dashboard Creation - Role-Based Permissions - Data Mining - Forecasting - Ad hoc Query ## Top Kontakt.io Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,683 reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,884 reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - 4.4/5.0 (3,679 reviews)