---
title: KnowledgeSync Reviews
meta_title: 'KnowledgeSync Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 15 reviews by the users' company size, role or industry to
  find out how KnowledgeSync works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 15
  scale: '5'
date_modified: '2026-05-05'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---

# KnowledgeSync Reviews
**Vendor:** nexDimension Technology Solutions  
**Category:** [Business Activity Monitoring Software](https://www.g2.com/categories/business-activity-monitoring)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 15
## About KnowledgeSync
KnowledgeSync is a true company-wide business activity monitoring software solution that addresses all of an organizations knowledge management needs.




## KnowledgeSync Reviews
  ### 1. Aquiring knowledgesync

**Rating:** 5.0/5.0 stars

**Reviewed by:** Praneetha S. | Associate Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about KnowledgeSync?**

It's an true business wide solution app in regarding product for customer to send notifications in particular time and alert was product shipping was very good and interaction and communication with the customers was excellent.

**What do you dislike about KnowledgeSync?**

No bugs found till now, it is very efficient and flexible in accordance with the customer satisfaction and always in a top of my priority to choose the best one among all.

**What problems is KnowledgeSync solving and how is that benefiting you?**

For shipping and the continuous interaction about the business activities which are currently running or a upcoming business proposed interactions with the business people.

  ### 2. Nice for customer alerting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kavita T. | Digital Marketing and Research Sr. Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2023

**What do you like best about KnowledgeSync?**

It's really nice app in terms of whenever you have product that for customer so send notifications on time and also good for alterting customer about product shipping.

**What do you dislike about KnowledgeSync?**

there is nothing as such I don't like this app. It is nice to use so don't use so much but yes till now no issue

**What problems is KnowledgeSync solving and how is that benefiting you?**

whenever you have to send. notifications to customer on time so i have used this app. it resolve problem asap

  ### 3. A good solution for delivery tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** pallavi c. | Infra DevOps Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about KnowledgeSync?**

We were mainly using this solution for alerting our customers about shipment updates.  
It has been proven to be a solid solution in meeting the notification requirements

**What do you dislike about KnowledgeSync?**

There is nothing I dislike about this because we have not used it extensively but just a part of it which is wonderful.

**What problems is KnowledgeSync solving and how is that benefiting you?**

It has solved the notification of delivery to customers. 
Now, we do not need to track delivery manually and it takes care of it itself.

  ### 4. Best Solution Tracking and Customer Alerting app KnowledgeSync

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about KnowledgeSync?**

KnowledgeSync is the product for the customer to send the notificationa on time and also good for alerting customers about the shipment updated. It is an excellent product for interaction and communication with the customers. This helps to increase productivity of the work.

**What do you dislike about KnowledgeSync?**

This app is very flexible and efficient with the customers satisfaction which also increases productivity of the work, so there's no specific reason to dislike this app.

**What problems is KnowledgeSync solving and how is that benefiting you?**

To track the shipments and also alerting the customers to send the notifications about the business activities and also proposed interactions with the business peoples

  ### 5. An apt solution for business purpose

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohamed Zahid  K. | Senior Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about KnowledgeSync?**

Helps to complete a thought process which is half complete

**What do you dislike about KnowledgeSync?**

Nothing for now, it's just that it can be made more attractive

**What problems is KnowledgeSync solving and how is that benefiting you?**

It helps me rewrite the whole thing with better approach and systematically fulfill my need for the project.

  ### 6. A wonderful software for alerting mechanism

**Rating:** 5.0/5.0 stars

**Reviewed by:** Atul C. | Technical Consulting Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2023

**What do you like best about KnowledgeSync?**

The best thing is it automates alerting for many things like delivery delay, shipment details etc which reduces man power

**What do you dislike about KnowledgeSync?**

There is nothing I can think of. 
For this product, even usability is easy

**What problems is KnowledgeSync solving and how is that benefiting you?**

It has solved the problem of alerting customer for parts delivery in my company such as RMA delivery

  ### 7. Best tool for monitoring businesses with real time updates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.)

**Reviewed Date:** June 12, 2023

**What do you like best about KnowledgeSync?**

Everything related to business activity is on dashboard with real time updates like notifications.
Great tool to increase business capacity with its automation driven features.

**What do you dislike about KnowledgeSync?**

No dislikes as of now as we started using this recently. Will update if found anything.

**What problems is KnowledgeSync solving and how is that benefiting you?**

Notification service is very much helpful for us as it alerts the required customers to take action.
Business status is monitored real time on the dashboard, which gives clear idea of what's happening in our organisation.

  ### 8. Review of KnowledgeSync

**Rating:** 3.5/5.0 stars

**Reviewed by:** Prashast Dhar D. | Technical Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2023

**What do you like best about KnowledgeSync?**

Extremely effective for updating accounts, contacts, and opportunity statuses in internal CRM workflow synchronisation. Ease of setup and administration and easy to understand interface.

**What do you dislike about KnowledgeSync?**

Difficultly in troubleshooting. Initial learning is bit tough but after that things becomes easy.

**What problems is KnowledgeSync solving and how is that benefiting you?**

The company is properly tracked and monitored, which helps to present an accurate picture of what is occurring inside the organisation and enables prompt choices to be made in light of the data and information it provides.

  ### 9. KnowledgeSync Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yogita K. | Deputy Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2023

**What do you like best about KnowledgeSync?**

It is a beneficial management tool that helps track workflow and gives the right direction for growth.

**What do you dislike about KnowledgeSync?**

Can make it more pocket-friendly, the dispute resolution process needs to improve, and expedite.

**What problems is KnowledgeSync solving and how is that benefiting you?**

It keeps a proper track/ monitoring of business that helps to give an about clear picture of what is happening within the organization and timely decisions can be taken based on the data/ information it provides.

  ### 10. One of the best monitoring applications in the sea of ERP websites

**Rating:** 4.5/5.0 stars

**Reviewed by:** Siddharth K. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about KnowledgeSync?**

A detailed structurized monitoring applications and easy to understand interface

**What do you dislike about KnowledgeSync?**

At the current state of experience
I dont have anything to dislike about this application

**What problems is KnowledgeSync solving and how is that benefiting you?**

If problem arises in any part of the business or when there is a sudden downfall, it helps to identify the problems

  ### 11. It does what it is supposed to do

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian L. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about KnowledgeSync?**

Ease of setup and configuration and administration

**What do you dislike about KnowledgeSync?**

Troubleshooting can be a bit troubling at times

**What problems is KnowledgeSync solving and how is that benefiting you?**

We use it to distribute reports with up-to-date stats and make sure they are distributed on a scheduled basis.  It does what it is supposed to do!

  ### 12. Automate Automate Automate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dipankar B. | O, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2021

**What do you like best about KnowledgeSync?**

KnowledgeSync is Vineyard's most helpful tool. Very powerful for internal CRM workflow synchronization with accounts, contacts, and opportunity status updates. With this software, you never miss anything, reducing paperwork and freeing more time for yourself and your family.

**What do you dislike about KnowledgeSync?**

Kind of tech-heavy. You need some time to understand the software. But once you get the hang of it, everything works like a breeze. You'd have to give that kind of time for your business to take off.

**What problems is KnowledgeSync solving and how is that benefiting you?**

Like I mentioned above, you need to be a bit tech-savvy to set it up for the first time.

  ### 13. Knowledge Sync: It gives you alerts, shares knowledge, and keeps track of workflow. Would recommend it.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2021

**What do you like best about KnowledgeSync?**

Designed as an Enterprise-class solution, KnowledgeSync provides an organization with a single solution to monitor, alert, share knowledge, and keep track of workflow.

**What do you dislike about KnowledgeSync?**

Training videos should be more detailed and disputes should be resolved early.

**What problems is KnowledgeSync solving and how is that benefiting you?**

"Watching" your business – whether it's monitoring receivables that are overdue for payment, taking advantage of early-pay discounts from your suppliers. KnowledgeSync combines alerts and automation to help companies monitor critical aspects, and it helps us spot problems in financial data.

  ### 14. Best application to track your workflow and overall business growth— KnowledgeSync

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2021

**What do you like best about KnowledgeSync?**

It's a platform where you'll get solution for your business related problem. You can track your overall growth, workflow. Your business will get a organised direction.

**What do you dislike about KnowledgeSync?**

Nothing much. There might be some bugs, but you won't feel it fore sure.

**What problems is KnowledgeSync solving and how is that benefiting you?**

I keep an eye on my work flow through it. I monitor my business, find solutions for my problems through it.

  ### 15. Best software to manage all process and streamlined it.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2021

**What do you like best about KnowledgeSync?**

That we can align entire process in one software

**What do you dislike about KnowledgeSync?**

It takes time to load sometiems, but overall good.

**What problems is KnowledgeSync solving and how is that benefiting you?**

Attendance and survey, One for all.


## KnowledgeSync Discussions
  - [What is KnowledgeSync used for?](https://www.g2.com/discussions/what-is-knowledgesync-used-for)

- [View KnowledgeSync pricing details and edition comparison](https://www.g2.com/products/knowledgesync/reviews?open_modal_url=%2Fes%2Fproducts%2Fknowledgesync%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fknowledgesync%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-06-24+22%3A39%3A37+-0500&secure%5Bsession_id%5D=279eb9b5-e8e2-46ba-95d1-e1ae39706f55&secure%5Btoken%5D=31cac6b53a18b96b017324839229be983ae7414cf42f48faba5714a9f03eb53c&format=llm_user)

## KnowledgeSync Features
**Risk**
- Internal
- External
- Compliance

**Recovery**
- Disaster Recovery
- Business Recovery
- Contingency Planning

**Agentic AI -  Business Activity Monitoring**
- Decision Making

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