---
title: KnowBe4 Security Awareness Training Reviews
meta_title: 'KnowBe4 Security Awareness Training Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter 2377 reviews by the users' company size, role or industry
  to find out how KnowBe4 Security Awareness Training works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 2377
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# KnowBe4 Security Awareness Training Reviews
**Vendor:** KnowBe4, Inc.  
**Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 2,377
## About KnowBe4 Security Awareness Training
KnowBe4 is the world&#39;s largest security awareness and compliance training library, empowering organizations to transform employees into a strong line of defense against cyber threats. Our comprehensive agentic AI platform creates an adaptive defense layer that mitigates risks associated with human error—a significant vulnerability in cybersecurity. The KnowBe4 platform combines AI-powered personalized learning experiences with automated phishing simulations that adapt to individual user behavior, addressing specific areas of vulnerability. Our industry-leading library features engaging security awareness and compliance content in 35 languages, plus modules for cloud email security, real-time coaching, and crowdsourced anti-phishing. Key Features: - AI-driven simulated phishing and personalized training that enhances user behavior against evolving threats - Enterprise-grade, AI-driven orchestration and automation, analytics, and reporting for efficient program management - Intuitive administration console enabling rapid deployment and immediate time-to-value - Risk Score enables precise risk identification and targeted remediation plans for effective risk management Through continuous intelligence and real-time coaching, KnowBe4 creates an active feedback loop that helps IT and security teams build a strong security culture while measurably reducing risk. Organizations of all sizes can efficiently manage their human and AI risk while delivering personalized training experiences that drive lasting behavior change and maintain compliance with industry regulations.



## KnowBe4 Security Awareness Training Pros & Cons
**What users like:**

- Users appreciate the **user-friendly interface** of KnowBe4, which simplifies management and enhances their security training experience. (123 reviews)
- Users value the **customized training and campaign options** in KnowBe4, enhancing personal security experiences effectively. (104 reviews)
- Users value the **comprehensive educational training** of KnowBe4, enabling effective compliance and customized content for organizations. (56 reviews)
- Users admire the **engaging content** of KnowBe4, enhancing training effectiveness through practical, risk-focused approaches. (55 reviews)
- Users value the **easy setup** of KnowBe4 Security Awareness Training, allowing quick integration without disrupting business operations. (54 reviews)
- Helpful (47 reviews)
- Users value the **flexibility in topic selection and training assignment** , enhancing engagement and effectiveness in security awareness. (46 reviews)
- Awareness Increase (43 reviews)
- Users appreciate the **responsive customer support** from KnowBe4, making it easy to resolve issues effectively. (43 reviews)
- Threat Detection (37 reviews)

**What users dislike:**

- Users face challenges with **phishing simulation filtering** , making the experience cumbersome and less effective. (36 reviews)
- Users note that some training modules can feel **repetitive over time** , diminishing engagement for repeat participants. (28 reviews)
- Users find the **limited customization** options frustrating, especially for longer content and phishing simulations that lack realism. (27 reviews)
- Users find the **content outdated** and often overly simplistic, lacking relevance and quality in training materials. (21 reviews)
- Users find the **learning curve steep** , with challenges in navigating features and completing training modules effectively. (16 reviews)
- Poor Customer Support (15 reviews)
- Integration Issues (14 reviews)
- Expensive (13 reviews)
- Users find the **inadequate reporting** features challenging, causing confusion and hindering effective training management. (13 reviews)
- Group Management (12 reviews)

## KnowBe4 Security Awareness Training Reviews
  ### 1. Empowers Users with Top-Tier Cybersecurity Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

I like the modern examples provided to users upon taking the training. I also like the administrative side - I'm able to deploy trainings easily and automate things like reminders to complete trainings. KnowBe4 Security Awareness Training ensures all our users are confident navigating their email inbox and report any potential issues. We use other KnowBe4 training videos and KnowBe4's PhishER software integrated with Microsoft 365 Outlook apps, which makes it very easy to ensure our environment is secure and end users are well-trained.

**What do you dislike about KnowBe4 Security Awareness Training?**

I am happy with this service. I have no suggestions for improvement.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to educate users on cybersecurity and phishing. It ensures users with different skills confidently handle potential issues.

**Official Response from Lily  Borges:**

> Thank you for taking time out of your day to leave us feedback and for being a KnowBe4 customer. Really happy to hear it's helping your organization protect against phishing attacks. 

  ### 2. Easy, Automated Way to Stay on Top of User Training

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like how easy it is to keep up with my users. Much of it can be automated and then run itself which is convenient.

**What do you dislike about KnowBe4 Security Awareness Training?**

I wish there was an option for smaller more targeted trainings. For example, if a user fails a phishing test instead of them taking the entire 30-minute training again they could be given a few minute training on exactly what they missed. Perhaps even show the original email they failed and have them pick out the problems as a test after the training.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Phishing scams are a major concern for us. We feel like KnowBe4 helps us make our users aware of the risk and what to look for to avoid them.

  ### 3. Engaging and very user friendly platform for awareness training!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise Magaly P. | Partner, Business Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

We have reached a high level of engagement from our team because of KnowBe4 Security Awareness Training. We enjoy the variety of topics, the different modes of training and the automatic training campaign rollouts.

**What do you dislike about KnowBe4 Security Awareness Training?**

KnowBe4 continues to be weak in terms of Canadian Content like Bill S-211 for example.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

User awareness is part of out strategy to mitigate cyber security risk.

**Official Response from Isa Munoz:**

> Thank you, Denise, for taking the time to leave a review! We've noted your feedback about Canadian content and will share this with our team. We're happy to hear that our training is contributing to your cyber security strategy! 

  ### 4. Engaging, High-Quality Security Learning Content

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christopher S. | Full Stack Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

It’s great for learning security topics. There’s a lot of content, and some of the videos are high-quality and genuinely entertaining, which makes it easier to stay engaged while learning.

**What do you dislike about KnowBe4 Security Awareness Training?**

The app isn’t that great, and sometimes it’s difficult to find the videos I’m looking for.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It's a nice way for people that are company to learn basic security topics without giving overloaded with technical information

  ### 5. Phenomenal Modstore Content and Highly Customizable Phishing Templates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Janelle M. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I love the modstore content! The material cannot be beat! The update / refresh rate on new content is phenomenal. I also love how we can customize our phishing templates.

**What do you dislike about KnowBe4 Security Awareness Training?**

The reports aren't the greatest. I feel like we should be able to fully customize those.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Awareness. It's critical for our success as a toll road to be aware of all of the new templates.

  ### 6. Solid Security Training with Room for AI Updates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Neil E.

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like that KnowBe4 Security Awareness Training integrates nicely with our GRC tool Vanta, which helps in tracking completion and provides evidence of employees performing up-to-date training at least once a year. The initial setup was easy enough, and we have the login with Google configured as well. All the training setup stuff is also good.

**What do you dislike about KnowBe4 Security Awareness Training?**

I think it could benefit from more frequent AI training updates, ideally refreshed at least annually, to avoid extra costs associated with the 'Compliance Plus' option.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to ensure compliance with ISO27001, SOC2, and ISO42001, keeping employees informed on phishing and providing tailored training. It integrates well with Vanta for tracking training completion and evidence.

  ### 7. Great platform for professional trainings related to security and risk management.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vivek Y. | DevOps Technical Consultant, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

1. Large number of trainings available related to various subjects such as AI, Cybersecurity, soft skills advancement and more.
2. It offers course contents for global organizations with multiple languages support.
3. The courses are updated on a regular basis which offers most updated details always.

**What do you dislike about KnowBe4 Security Awareness Training?**

1. The cost of large organization can be high depending upon the users count.
2. Advance customization options are limited which needs to be updated.
3. Some contents are repetitive for the various trainings in different modules.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 Platform is a go to platform for our organization for all the security related trainings in all the domains such as AI, Cybersecurity, Product development and more. Our teams are using it on a regular basis to strengthen their expertise to maintain our application secure and safe for our end users.

  ### 8. Great Training On A Variety Of Topics, Easy to Admin

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diane G. | Senior Principal Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

There is a variety of training types on a variety of topics.  Our users find the training helpful personally and professionally.  It is easier to administer the system and choose training.  Our customer success manager checks in with us to ensure that we are getting the most out of the system and are aware of new programs/functions that are added.

**What do you dislike about KnowBe4 Security Awareness Training?**

There isn't anything I dislike about it.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The training helps ensure that our team members are cognizant of the different ways bad actors can try to gain access to our systems and our clients' systems.  The phishing campaigns validate the effectiveness of the training.  The entire team frequently uses the Phish Alert Button to let us know when they have received an email they perceive as phishing.  Security is top of mind for the team.  We have several clients who ask specifically what we are doing about cybersecurity and we are able to confidently answer those questions because of KnowBe4.

**Official Response from Isa Munoz:**

> Thank you for your wonderful review, Diane! We're happy to hear that your team finds value in our diverse training topics both personally and professionally, and that the platform is easy to administer. It's great to know your Customer Success Manager is providing the support you need to maximize the system. 

  ### 9. Cost-Effective Security Training but Needs UI Enhancement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nicolas M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like that KnowBe4 Security Awareness Training does the job at an affordable price. The initial setup was fairly easy, which is a big plus.

**What do you dislike about KnowBe4 Security Awareness Training?**

I think the UI experience feels old, and it's not always easy to understand, especially regarding phishing campaigns and how the KPIs are computed. My team is a bit lost in this aspect, and we're thinking about recreating our own KPIs outside of the platform, which is too bad. I think the UI experience is quite poor.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training for compliance, improving security awareness, and secure coding. It helps with phishing simulation to enhance our security posture, making audits easier and ensuring staff are more prepared.

  ### 10. Effective Training, Needs Better Course Creation Tools

**Rating:** 3.5/5.0 stars

**Reviewed by:** Angus S. | Solutions Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like the ease of use of KnowBe4 Security Awareness Training, along with the phishing simulation feature and the grading of staff. It helps me monitor good performance and focus on improving those with lower performance scores.

**What do you dislike about KnowBe4 Security Awareness Training?**

Creating learning/knowledge courses is hard as you have to use external software to create specific file types to upload.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to distribute cybersecurity training in a tracked, monitored way.

  ### 11. Great platform for awareness campaigns

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

Very user friendly and relatively easy to learn. Tons of educational resources that allow admins to be creative in setting up campaigns.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some glitches have been difficult to troubleshoot (e.g., false positives) and it is challenging to reach a technical team member. Also would appreciate some info providing context for the industry standard benchmark to give it clear credibility, like the number of organizations involved in the estimates used in the benchmark.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It's increasing our employees' understanding of phishing emails. Over time, report rates have increased and click rates have decreased.

  ### 12. A Must-Have for Comprehensive Cybersecurity Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan M.

**Reviewed Date:** November 18, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

I find KnowBe4 Security Awareness Training to be extremely easy to use and very intuitive, which greatly enhances the overall user experience. The platform offers a comprehensive suite of tools that are both powerful and effective in cybersecurity training. It includes essential features such as phishing simulations and extensive training modules that individually and collectively bolster our organization's security awareness. We also invested in the FISHE ER module, which is instrumental in helping us report, identify, and remediate phishing emails. These tools have proven incredibly beneficial by ensuring our organization is compliant with security training requirements and reducing the likelihood of falling victim to phishing tactics and hacks. Moreover, the training helps educate all our staff to recognize malicious emails and other cybersecurity threats, making them more informed and prepared for potential situations. The assistance from product specialists has been invaluable, contributing to a seamless setup and ensuring we are continuously engaged and aware of security protocols. Overall, the training is immensely supportive in achieving our organizational security goals.

**What do you dislike about KnowBe4 Security Awareness Training?**

I don't like that it is not Free.  Seriously, it is worth every penny!!

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to meet compliance for security training, prevent phishing attacks, and increase staff awareness on handling cyber threats effectively.

**Official Response from Isa Munoz:**

> Thank you for this incredible review and for calling us a "must-have" - we're honored! We're happy to hear that our platform, including the PhishER module, is delivering such strong results for your organization's security posture and compliance needs and we appreciate your kind words about our product specialists who are always here to support your success.

  ### 13. Effortless, Secure Training with Powerful Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** David G. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

great content and automation capabilities so secure training can truly be set it and forget it!

**What do you dislike about KnowBe4 Security Awareness Training?**

Sometimes users hit the google gmail phishing alerts instead of knowbe4 plugin despite extensive reminders. Would be great to be able to engineer around this.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

our IT team runs very lean and has minimal time for triage and planned security training. Features we pay for enable recurring training, new hire onboarding, and user phish testing to be automated on a recurring basis with reminders which save our team a ton on time while maintaining compliance requirements.

  ### 14. Quick Setup and Automated Training That Checks All the Compliance Boxes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erik B. | IT Services Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like that it's quick and easy to setup and I love that I can automate training to people who fail certain phishing simulations. The biggest part that I appreciate I think is that it handles sending it out to the users and bugging them to complete the training when they ignore my requests personally.

**What do you dislike about KnowBe4 Security Awareness Training?**

It's hard to know how people retain it sometimes but for compliance issues it checks all the boxes.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Auditing purposes mostly

  ### 15. Engaging Training Content That Drives High Completion Rates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gregory D. | Cybersecurity, Compliance and Data Protection Officer, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 offers a large library of videos, micro-learning modules, phishing simulations, posters, etc. The platform’s short, entertaining content gets us better feedback and completion rates from our staff, compared to more traditional compliance training.

**What do you dislike about KnowBe4 Security Awareness Training?**

The library is very large, but not all modules have the same production quality. Some older content feels outdated or overly simplistic compared to newer ones. Moreover the admin dashboard is poor compared to other solutions on the market.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We rely on KnowBe4 to deliver security awareness training to every member of our SaaS business unit. In addition, we use it to run phishing attack simulations, which help ensure our staff remain vigilant.

**Official Response from Isa Munoz:**

> Thank you for your thoughtful review and for highlighting the improved engagement you're seeing with our content! We appreciate your feedback on content consistency and the admin dashboard. We're actively working on refreshing older modules and enhancing our platform interface. 
            

  ### 16. Consistently Updated Videos Have Been a Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cory R. | IT Integrations Security Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The consistency of at least having updated videos has been a huge game changer with the product

**What do you dislike about KnowBe4 Security Awareness Training?**

The only problem I have is some of the questions do you seem to be pretty vague and I have been saying that some of the games have not been super interactive for our team member

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Hoping to educate users as best as I can

  ### 17. A must have for security awareness

**Rating:** 3.5/5.0 stars

**Reviewed by:** Hoomi F. | IT Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

I like that KnowBe4’s training is now more interactive and engaging, with shorter modules and real-world phishing simulations that make it easier to apply security awareness in daily work.

**What do you dislike about KnowBe4 Security Awareness Training?**

It could improve by adding more advanced, role-specific scenarios and periodic refresher micro-lessons to reinforce learning over time

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

To increase users and staff awareness of different social engineering attacks and reduce risk of users to click on malicious links and open malicious attachments.

  ### 18. Effortless Setup, Valuable Updates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ethan W. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like the ease of use of KnowBe4 Security Awareness Training, which makes it accessible for our team. Additionally, the updates to the trainings are great for keeping up with changing trends, saving us time on research and updates. The initial setup was very easy, and when we needed help, the support was excellent.

**What do you dislike about KnowBe4 Security Awareness Training?**

I don't like the timing of the updates. It would be better if the trainings were updated as soon as updates come out, not a few weeks later.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to centralize our security trainings. It prevents us from wasting time creating and updating trainings ourselves, thanks to its easy-to-use system and timely updates.

  ### 19. Continued Peace of Mind with KnowBe4

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike R. | Global SDE Quality Systems Leader, Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about KnowBe4 Security Awareness Training?**

Highly timely information with excellent, interactive knowledge checks.

**What do you dislike about KnowBe4 Security Awareness Training?**

No critiques:  absolutely best-in-class performance and functionality.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 helps raise the awareness level of real-world, actual threats that are commonly encountered at companies and in organizations.  We learn about the typical indicators that may be associated with "bad actors" and how to avoid falling into these traps.  We have found that our employees are less susceptible to these pitfalls once they have been trained.

  ### 20. Excellent Training Library with Engaging Video & Interactive Modules

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I love the number of training modules available across all tiers—you really get what you pay for. There’s a strong mix of video-based learning and interactive modules, and our users can easily understand the content and apply it to their lives both in and out of the office.

**What do you dislike about KnowBe4 Security Awareness Training?**

It would be nice if more types of interactive quizzes and games were developed. There’s a solid core selection, but there aren’t many new ones available.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 helps ensure our users stay aware of the newest scams, and it allows us to stay on top of them. It also provides a strong foundation that we can continue to build on.

  ### 21. Multiple, precise & updated Trainings available each quarter

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harsh K. | IT Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

I like the quick response from KnowBe4 team for any queries. I also like that they keep updating the trainings and have latest content available on the site.

**What do you dislike about KnowBe4 Security Awareness Training?**

All is good, nothing to mention in particluar.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Awareness in the staff about importance of Cybersecurity.
Make sure that the staff know about to do's and not to do's.

  ### 22. Easy to Use, and Training Keeps Our Team Sharp

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nic N. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

It's easy to use and gets easier. Keeping up with the training has really helped my organization. We train once a month keep principles fresh.

**What do you dislike about KnowBe4 Security Awareness Training?**

Better mod store searching and content variety. Although the AI generation training will help a ton.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We are getting attacked more often every year. We have stopped countless attempts because our users train often.

  ### 23. Easy Setup and Dynamic Content Boosts Security Awareness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pat G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like the variety of content that KnowBe4 Security Awareness Training offers. It's not like typical canned training that remains stale like other training we've used. The initial setup was also very easy.

**What do you dislike about KnowBe4 Security Awareness Training?**

I dont have any.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training for simulated phishing attacks and user training. It makes users hyper-vigilant and wary of email links.

  ### 24. Modstore Delivers—Would Love Automated Campaign Setup & Templates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abi P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

Modstore options and phishing templates.

**What do you dislike about KnowBe4 Security Awareness Training?**

No automated campaign set up or templates

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Custom content and am very excited to us

  ### 25. Easy-to-Configure Campaigns and Training That Lowers Our Phish Score

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I find the campaigns and training videos easy to use and configure.  The program is vital in bringing our risk\Phish score down. Also, the onboarding of new hires using the automatic training notifications are a great feature as well.

**What do you dislike about KnowBe4 Security Awareness Training?**

I can't think of anything.  It is a little pricey for our non profit but vital to have, especially for the non-profit and education demographic.  Lots of clickers!!

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It is helping educate everyone across our company about phishing awareness. Their new initiatives are exciting, especially AIDA and the ability to create onboarding and training videos.

  ### 26. Empowers Staff with Customizable, User-Friendly Cybersecurity Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leo S. | Technical Lead, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

It helps all the staff improve their awareness and understanding of cybersecurity. It can customise training and follow-up training based on users' training results. Deploying it is so easy. We use it often. Users would not be annoyed too much if they completed their training correctly. The customer support is very helpful.

**What do you dislike about KnowBe4 Security Awareness Training?**

Everything is good. I don't see anything I dislike so far.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Cyper securty training. Educate users the correct things to do to protect the whole organization.

  ### 27. Usage of the product is very easy and usable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicholas S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

Everything about this product is amazing. All of the features are easy to use and awesome

**What do you dislike about KnowBe4 Security Awareness Training?**

Nothing I don't dislike, I think the product was built correctly and very hands on

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It helps keep productivity up and its all very central and can view everything and we can let people know very easily

  ### 28. Effective Security Training with Entertaining Videos

**Rating:** 4.0/5.0 stars

**Reviewed by:** TImothy H.

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like Tim and the videos. They are very entertaining and show real-life examples. We send out fake phishing emails to the entire company, which helps us see how many people or who tends to click on them the most. It is effective because people are leery of these security alerts. The initial setup was not hard at all.

**What do you dislike about KnowBe4 Security Awareness Training?**

I don't like how hard it is to re-send a non-phishing or clean email, or how hard it is to troubleshoot the button

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 Security Awareness Training to simulate phishing attacks and protect our sensitive information, effectively training employees to watch for malware.

  ### 29. Good easy training

**Rating:** 3.0/5.0 stars

**Reviewed by:** Curtis L. | Continuous Improvement and Compliance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

The videos are still easy to the end-users to grasp. Our employees biggest complaint is that when the following year comes along, the training does not feel refreshed. Then there is less customer satisifaction in completing the training.

**What do you dislike about KnowBe4 Security Awareness Training?**

I think the attention span is continually decreasing. I think there needs to be more short videos - something like a tiktok, but something that still makes the point.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It is helping to educate new employees on what to look for and prevent them from making poor decisions on phishing attempts. It is also helping make our employees more cautious when opening emails.

**Official Response from Lily  Borges:**

> Thank you, Curtis for taking time out of your day to leave us feedback and for being a KnowBe4 customer. I will pass along your feedback on the training content to our courseware team. I also suggest reaching out to your Customer Success Manager who can help provide recommendations. 

  ### 30. Excellent training platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

Content is always updated in a timely manner.

**What do you dislike about KnowBe4 Security Awareness Training?**

The one thing that I would like to have is the ability to "pause" a user.  When we have someone on Medical leave they are flagged as not having completed the training.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

We are getting our staff to think about Security on a regular basis so it is always something they question before they click on a link or visit a site.

  ### 31. Wide Variety of Courses and Content

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shay L. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The variety in available courses and content.

**What do you dislike about KnowBe4 Security Awareness Training?**

The old mod store was hard to navigate, but it seems like the new version is a great improvement

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

While we aren't allowed to label our training as "required" the training content allows us to give our users access to a variety of topics

  ### 32. Comprehensive Coverage on Major Industry Trends

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa W. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

Different topics and the overall coverage on major industry trends

**What do you dislike about KnowBe4 Security Awareness Training?**

I cannot sync up training completions to our salesforce reporting that I have to track in

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It assigns remedial training for those failing Phishing campaigns and provides lots of material in the modstore that I can use with our employees.

  ### 33. KnowBe4 cyber training and policies made easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

Policy management is very helpful.  I can load in policies and create trainings based off them to track that people are signing off on them.  With the new AI additions, you can add questions or quizzes to the policy to make sure people are reading through the policy and not just hitting accept.  The Phishing Alert Button is still the most helpful piece of the product.

**What do you dislike about KnowBe4 Security Awareness Training?**

Being a little more hand on and make sure that trainings are better coordinated for users especially suggestions for people who constantly fail campaigns. 

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

better ways to train staff on cyber secuirty

  ### 34. Easy to Use, Helpful Staff for Choosing the Right Training

**Rating:** 4.5/5.0 stars

**Reviewed by:** Justin S. | Systems Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

It’s easy to use and the staff help you to pick appropriate training

**What do you dislike about KnowBe4 Security Awareness Training?**

You can fall through the cracks if your CSM changes roles and have meetings missed without a word from them that you need to schedule with someone else

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It’s helping us to choose what training to give to our employees and it gives them information in a well formulated manner

  ### 35. Simple yep effective training for staff.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben S. | Senior Systems Engineer / Infrastructure Architect, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

The management interface is easy to use and we are now easily able to track detailed progress.

**What do you dislike about KnowBe4 Security Awareness Training?**

The product itself is expensive, but necessary to help prevent mistakes from end users.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

End users are always the biggest and most difficult security issue to resolve. Having them complete the training, keeps the information from of mind and proves to us they have been trained.

  ### 36. KnowBe4 Makes Security Awareness Training Easy for Non‑Tech Clients

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shae J. | Maintenance and Onboarding Specialist , Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

A lot of our clients are not in the tech space, so KnowBe4 brings awareness and training to things they would not be thinking about.

**What do you dislike about KnowBe4 Security Awareness Training?**

Not necessarily KnowBe4’s fault, but user engagement can be hard.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Training users to not click on things they are unsure of. Brings security awareness.

  ### 37. Effective Phishing Defense, Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ismail R.

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I appreciate how simple it is to create campaigns and trainings with KnowBe4 Security Awareness Training. The pre-built templates really help a lot in making campaign creation easy. The initial setup was also easy with Google Workspace integration.

**What do you dislike about KnowBe4 Security Awareness Training?**

During training campaigns, I feel like the part to notify the employee to finish their training is not too clear. I always have employees asking me if it is a legit email.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 Security Awareness Training helps employees learn to identify and report phishing, saving us from being compromised. It simplifies creating campaigns and trainings with easy campaign creation and pre-built templates.

  ### 38. Simple, effective security awareness training for everyday users

**Rating:** 4.5/5.0 stars

**Reviewed by:** Okan K. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

It’s simple to use and the training and phishing tests feel realistic and actually help people learn without being boring.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some of the training videos can feel a bit repetitive and longer than they need to be.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It helps reduce risky user behavior by teaching staff how to spot phishing and security threats, which saves us time and lowers our security risk.

  ### 39. Easy-to-Use Setup for Phishing Programs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melody K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

Ease of implementation and use to set-up phishing programs.

**What do you dislike about KnowBe4 Security Awareness Training?**

Trying to find relevant training that is less than 10 minutes as my users have a short attention span.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Training employees how to 'not' click on everything; benefits our compliance program as we are an SEC regulated industry.

  ### 40. Comprehensive Training with Easy Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paige L. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

I like the variety of trainings available and the different languages it supports. Tracking phishing click rates is also a feature that works well for me.

**What do you dislike about KnowBe4 Security Awareness Training?**

The reporting features are clunky

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

I use KnowBe4 to deliver training and phishing campaigns to all users and create campaigns easily.

  ### 41. KnowBe4 is a great tool for IT Security management professionals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2020

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 not only trains users on how to identify and handle potential security threats, but it gives organizations the confidence to know how well their organizational resources are responding to their training and retaining important knowledge. This is partially done through a series of sophisticated ongoing test email campaigns.  It is one thing to learn how to spot and remove potential security threats, but entirely another to be able to act on them in a safe and controlled test fashion to ensure complete comprehension of the training material. Those who don't respond effectively to training and subsequent test emails are automatically enrolled in remedial training.

**What do you dislike about KnowBe4 Security Awareness Training?**

KnowBe4 requires significant time to learn for administrators. It is not difficult to learn, but it has many modules. IT Administrators will need to set aside uninterrupted time to work with it and learn how to use the many features it offers. KnowBe4 representatives are very good about providing ongoing training and and assistance when needed. In addition, some users may push-back or refuse to do the training. There might be complaints that the training takes too much of their time even if it only takes 10-15 minutes to do. That is why it is important to have 100% backing and support from Human Resources and Executive Management to help reinforce that the training is compulsory for the good of the individual and the organization.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The primary problem we addressed with KnowBe4 was to have users hands-on trained on how to identify phishing emails or suspicious file attachments. This is critical because even if a company has the most advanced IT security in place, internal users can still cause IT security problems if they unwittingly bypass internal security controls. KnowBe4 was instrumental in training our users how to spot suspicious emails and how to respond and handle them appropriately. It gives IT security administrators the peace of mind to know their users are on the look-out and understand how to detect a potential security threat. KnowBe4 reporting also helped us to measure the results of training using metrics that can be applied as key performance indicators to see what levels of improvement have been achieved before and after each training cycle.

**Official Response from Isa Munoz:**

> Thank you for this comprehensive review and for highlighting how KnowBe4 helps bridge the gap between knowledge and action! We appreciate your honest feedback about the admin learning curve. We're glad our training resources and support team have been helpful as you've mastered the platform's capabilities.

  ### 42. Effective Phishing Simulations and Training, but Needs Fresher Content and Better Localization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4 offers a strong mix of engaging, up-to-date content and easy-to-use management tools. The phishing simulations are particularly effective, they’re realistic and customizable, which helps track behavioral change over time. I also appreciate the broad library of training modules, videos, and micro-lessons that can be tailored to different roles or risk areas.

From an admin perspective, the reporting dashboard and automation features make it simple to monitor participation, identify high-risk users, and demonstrate measurable improvement to leadership.

**What do you dislike about KnowBe4 Security Awareness Training?**

Some training modules and phishing templates can feel repetitive or less relevant to specific roles if not regularly refreshed. The interface can also feel a bit dated and occasionally difficult to navigate for new users.

Reporting is comprehensive, but customizing dashboards or exporting detailed analytics sometimes requires extra steps. Additionally, localized content and cultural tailoring could be improved to better suit global teams.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 helps address the ongoing challenge of maintaining consistent security awareness and behaviour across a diverse workforce. The platform provides engaging, relevant training content that reinforces key security principles and supports good day-to-day decision-making.

It has improved understanding of core topics such as data protection, safe communication practices, and recognizing social engineering attempts. The reporting and analytics features also make it easier to track engagement, identify potential risk areas, and measure overall progress in building a stronger security culture.

**Official Response from Isa Munoz:**

> Thank you for this detailed and thoughtful review! We appreciate your recognition of our phishing simulations and admin tools, and we hear you on content freshness, interface modernization, reporting customization, and localized content. These are all areas we're actively investing in to better serve global organizations like yours and ensure every user has relevant, engaging training that drives real behavioral change.

  ### 43. An excellent, innovative, and robust training platform for a decade (and counting)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank M. | Assistant Vice President, Chief Information Security Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

KnowBe4's content is always fresh and engaging.  It presents useful information to users at any level of tech literacy (and this is coming from a user at a university, where levels of tech literacy are all over the map!).  Their Learning Management System has capabilities that others have been unable to match, and continue to impress with their flexibility and openness to experiment with creative ways to stretch their boundaries.  They have been a true partner for us in delivering all manner of organizational training.

**What do you dislike about KnowBe4 Security Awareness Training?**

Admittedly, my organization is trying to make KnowBe4's platform do things it was not necessarily intended to do.  Some of our organizational tech debt has spilled over in this context, and that has made it challenging to make full use of KnowBe4 in the ways we would want.  That said, they have never said 'no' to our out-of-the-box ideas, it just takes a while for feature requests to manifest as supported capabilities.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 is the primary delivery mechanism for all manner of required employee training.  For cybersecurity awareness, we use the content that  KnowBe4 provides (and it is great!).  For other operational areas, we upload our own content (SCORM packages) and leverage KnowBe4 as the Learning Management System for delivery.  It's ability to read Active Directory and understand the employee/supervisor relationship makes escalation notifications (when people haven't completed the training yet and the deadline approaches) is a game-changer for us, as the other systems we have used in the past didn't have that capability and those escalations had to be handled manually.

**Official Response from Isa Munoz:**

> We're delighted by your comprehensive review, Frank! It's great to hear that our content is engaging across all tech literacy levels, especially in a diverse university setting. We're proud that our Learning Management System has exceeded your expectations and that we've been able to support your creative training approaches. Thank you for being such a valued customer!

  ### 44. Entertaining, informative, and easy to complete

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

The trainings are much more realistic and entertaining than any other security awareness trainings I have had to take. I also appreciate that it is easy for employees and managers to confirm training has been completed.

**What do you dislike about KnowBe4 Security Awareness Training?**

I am curious how KnowBe4 might tailor security trainings towards diverse users.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Keeping our employees aware and knowledgeable about IT and general risks. This benefits us to keep our company safe from IT threats. I find the trainings to be helpful.

  ### 45. Great Cloud based cybersecurity awareness training specialized LMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos C. | Director Regional de TI, Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

content is engaging and varied, which makes a big difference
 it’s easy to roll out and manage.
you can quickly see things like risk scores, how your “phish-prone” rate is trending, and whether the training is making an impact.

**What do you dislike about KnowBe4 Security Awareness Training?**

the training is great for beginners, but for more experienced or technical employees, the modules can feel too simplistic or repetitive.
 the dashboard isn’t always intuitive, and the overall design feels a bit outdated
Customization takes work

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

the problems are when it comes to cybersecurity, sometimes we humans are the weakest link, most cyberattacks—like those tricky phishing emails, social engineering ploys, or sneaky credential thefts—really just rely on one of us making a little mistake. many staff members have simply never been taught how to recognize a suspicious email, a tricky online scam, or risky behavior when they're browsing. Security awareness training is often required to meet important rules and regulations (like HIPAA, GDPR, PCI-DSS, and so on)
With KnowBe4, we send out practice phishing emails that look so authentic, your team will learn to spot those tricky, suspicious messages in a safe environment. If someone happens to click, it's a valuable learning moment – not a security disaster! Also offers short, interactive modules, engaging videos, and fun quizzes that make security training much more interesting and memorable. security teams get clear reports showing who's completed their training, who might still be clicking on those simulated phishing emails, and how the overall risk is changing. KnowBe4 keeps detailed records of all training activity, which makes those audits and regulatory reports so much easier to handle.

**Official Response from Isa Munoz:**

> Thanks for your detailed review, Carlos! We're thrilled you find our content engaging and our platform easy to manage. We hear you on the need for more advanced content and a fresher dashboard design - we'll pass that feedback to our team. It's great to know KnowBe4 is helping you tackle the human element of cybersecurity and meet compliance requirements.

  ### 46. Engaging and Effective Platform for Building Security Awareness

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aanchal G. | Junior QA Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2025

**What do you like best about KnowBe4 Security Awareness Training?**

What I like best about KnowBe4 Security Awareness Training is its engaging and interactive approach to cybersecurity education.
The platform uses real-life scenarios, phishing simulations, and short, easy-to-understand modules that make learning both effective and enjoyable. It also tracks progress and provides timely reminders, which helps build consistent awareness across the team.

**What do you dislike about KnowBe4 Security Awareness Training?**

Sometimes the training content can feel repetitive, especially for users who have already completed similar modules in the past.
Additionally, the interface could be a bit more modern and intuitive to improve the overall learning experience. A bit more variety in the content format (like videos, quizzes, and infographics) would also help keep things fresh and engaging.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 helps in building awareness around cybersecurity threats like phishing, social engineering, and password hygiene.
It’s solving the problem of human error by educating employees on how to recognize and respond to suspicious activity. This proactive training reduces the risk of data breaches and strengthens our organization’s overall security posture. The simulated phishing tests and real-time feedback help reinforce best practices in a practical, engaging way.

**Official Response from Isa Munoz:**

> Thanks for your insightful review of KnowBe4 Security Awareness Training, Aanchal! We're happy to hear that our interactive approach and real-life scenarios are making cybersecurity education both effective and enjoyable for your team. We appreciate your feedback on content repetition and interface design - we're always looking to improve. Your suggestion for more diverse content formats is great, and we'll pass it along to our team. 

  ### 47. Excellent Security Awareness and Phishing Simulation Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kashif  K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

Simple and easy to drive. Content library is huge and are being regularly updated and new contents are added frequently

**What do you dislike about KnowBe4 Security Awareness Training?**

Its an awesome platform and they are doing a good job in maintaining it

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

It improved our over information security awareness program and uplifted users' awareness levels. The contents are exciting and users don't feel bored

  ### 48. Relevant, Engaging Training That Covers Security Risks Thoroughly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alison C. | Manager/CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about KnowBe4 Security Awareness Training?**

The training is relevant while still being short enough to maintain employees' attention.

**What do you dislike about KnowBe4 Security Awareness Training?**

Nothing! The training is great and covers a variety of different security risk topics.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

KnowBe4 has the ability for us to schedule training months in advance and tracks the completion by the employees. We don't have to manually check to see who's completed their training.

  ### 49. Virtual Accounting Firm with 50 employees looking to protect confidential client information

**Rating:** 4.5/5.0 stars

**Reviewed by:** Morgan S. | Head of Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about KnowBe4 Security Awareness Training?**

The ease at which training is automated and phishing simulations can be generated without a heavy lift

**What do you dislike about KnowBe4 Security Awareness Training?**

Once set up everything is very easy to use. I would not have been able to create templates without the help of knowBe4 support team

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

Phishing simulations constantly being sent to our team, and auto generated training sent to new employees

  ### 50. Platform is good, Training is just OK

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about KnowBe4 Security Awareness Training?**

The training is regularly updated. The customer service is responsive.

**What do you dislike about KnowBe4 Security Awareness Training?**

As an IT Security training platform, KnowBe4 requires that we allow pop ups from our LMS. This is a security issue. I have been discussed with customer service and am very disappointed in this requirement.

**What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?**

The phishing campaigns and phish prone percentage tracking are very useful and easy to maneuver. The reporting is good, though locating reports once you create them could be a bit more structured and intuitive.


## KnowBe4 Security Awareness Training Discussions
  - [Content](https://www.g2.com/discussions/15196-content) - 2 comments, 2 upvotes
  - [Best Practices for Admins Evaluating Suspicious Emails - Tools Used?](https://www.g2.com/discussions/15187-best-practices-for-admins-evaluating-suspicious-emails-tools-used) - 4 comments, 2 upvotes
  - [Is there any way I can enable the option to download the training videos?](https://www.g2.com/discussions/40996-is-there-any-way-i-can-enable-the-option-to-download-the-training-videos) - 2 comments, 1 upvote
  - [How to begin an awareness program?](https://www.g2.com/discussions/40992-how-to-begin-an-awareness-program) - 2 comments, 1 upvote
  - [How we can add point based system to reward the employees?](https://www.g2.com/discussions/37265-how-we-can-add-point-based-system-to-reward-the-employees) - 2 comments, 1 upvote

- [View KnowBe4 Security Awareness Training pricing details and edition comparison](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-07+15%3A48%3A00+-0500&secure%5Bsession_id%5D=e88838ca-7a07-445c-8e6c-f5c30f7a730f&secure%5Btoken%5D=c128a21f4b54e2dfa708a804caafee39aa4a596dffd7c436b1936599a862d299&format=llm_user)
## KnowBe4 Security Awareness Training Integrations
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  - [A-LIGN](https://www.g2.com/products/a-lign/reviews)
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  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
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  - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews)
  - [COZYROC Solutions](https://www.g2.com/products/cozyroc-solutions/reviews)
  - [Drata](https://www.g2.com/products/drata/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Hyperproof](https://www.g2.com/products/hyperproof/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
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  - [Vanta](https://www.g2.com/products/vanta/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## KnowBe4 Security Awareness Training Features
**Assessment**
- Continuous Assessment
- Phishing Assessment
- Baselining

**Training**
- Content Library
- Interactive Training
- Gamification

**Administration**
- Risk-scoring
- Customization
- White-Labeling
- Reporting
- AI-generated Content

## Top KnowBe4 Security Awareness Training Alternatives
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  - [SoSafe](https://www.g2.com/products/sosafe/reviews) - 4.5/5.0 (795 reviews)

