Scheduling phishing campaigns is very intuitive. With all the many options for the campaign and training, it is a very valuable product. The reports are very straightforward and the training follow-up is automated and easy to configure.

There is nothing I dislike about the product.

We were getting quite a bit of users falling for phishing that made it through our email filtering. Since we implemented KnowBe4 a year ago, we have more users who are more careful with clicking on unknown links in emails and have been notifying IT about these.

I like the way that everything is tracked, stats are easy to pull up and understand. I also like how easy it is to get started with training and phishing campaigns.

If there's something to dislike about KnowBe4 I haven't found it yet. If I had to mention pick something to mention though, the log in screen, username is separate form the password screen, making it more secure but longer to log in.

If you're holding your own training for end user security awareness KnowBe4 is a huge time saver, with high quality training and can make it light or professional.

Training end users about security is never ending and could be a full time job with enough employees in the company. KnowBe4 takes that daunting task and makes it easy. Testing what the end users have learned is made easy with phishing tests.

KnowBe4 is user-friendly to use and the phishing campaigns can be setup to click and forget. We like that the training content is regularly updated, they make new email templates and the knowledge base articles are up-to-date. The account managers tend to keep in touch as often as you like them too.

We dislike that a phishing campaign is only able to send one email over its configured timeframe. If you want to send a burst of emails, you need to configure multiple campaigns or clone the one you have, it's not as easy as changing a setting in the existing campaign.

If you don't have budget, get at least Gold otherwise get Platinum for the most training content available, it's worth it!

More of our users are very conscious when clicking on links and they take the extra step to verify the sender if needed. The phish alert button gets used a lot more now and this saves IT a lot of time :) This knowledge not only helps our employees at the workplace but also in their home.

The software is clean, intuitive and easy to use.

In the 3 years, I've been a customer I have enjoyed everything about the software. I switched from a competitor so I knew what I wanted and after reviewing 3 other platforms I selected KnowBe4.

Before I started phishing training and security awareness my company failed 2 out of 3 phishing attempts. Now after many campaigns and automated training sessions my company only fails less than 3 percent of advanced phishing tests.

Very granular detail that allows fully customizable interaction with staff through amazing and very convincing phishing emails.

So many options, you can get lost customizing but account managers do a wonderful job of getting your organization running and slowly ramping up.

This service will give you an in depth look at all employee's tendencies and what will give them an urge to click on. The video tutorials have been a great asset in helping staff understand how email can affect everyone in the organization and has helped them be more evaluative with email, links and information.

Staff are much more careful with their email, attachments and answering questions online. The KnowBe4 platform has saved uncountable hours of cleanup by training staff to be more wary of all emails.

It is a service that proves its mettle with the knowledge gained for our end users in battling the "enemy."

What I dislike most is that I don't have the time to invest more into this service so that we can be better protected

The lack of knowledge in our employees in order to build up our human firewall. The knowledge gained has been tremendous and has surely reduced our threat landscape for our company.

Keeps end users on their toes, while also providing a wealth of training materials to keep them in the know when it comes to spotting real world threats in their inbox. The newsletters, weekly knowledge blasts, and "propganda" are very helpful in educating our users.

At times the Phish Alert outlook add-in can "disappear", however this required a simple group policy tweak to correct. Some sort of add-in to identify phishing web pages, rather than just emails would be nice., as this is an are that are users can struggle with. Something similar to the Gmail plugin.

Start with the the free baseline questions and consider the free tools, such as the breached password test. The AD health checkup tool (which I believe is free) is another excellent way to preview what KnowBe4 has to offer. Have fun creating your templates while you're at it.

User awareness of identifying which emails are safe to open, click, or view attachments. The Phish Alert tool to report simulated or realistic phishing attacks to IT are very helpful.

The customer success follow up and support made it very easy to hit our goals.

I wish there were more higher quality training material at lower tiers.

We have completely automated monthly security awareness phishing tests and bi annual training modules with remedial training for failed tests. This has saved countless hours and brought our phish click rate down by almost 25%.

The easy of setup and how quickly we were able to get to all users rapidly so they can do our mandatory testing when it fits into their busy work day. I like the passwordless access.

We have laborer's who don't have an AD account therefore that passwordless access was not a viable solution for us any longer. Would be great to have the ability for both, depending on user.

Don't hesitate, do it. The support and customer advocates are awesome.

Mandatory Security Training and Ongoing Phishing Test - critical because we've had users that were click happy before.

HR is very happy about the HR Training modules. We were able to get these deployed to all staff to meet Audit requirements.

Having the ability to set up repetitive Phishing Campaign with multiple tiers and frequency. Other than update to the templates, you can set it and forget it, then monitor the reports you get back from the system to check employee performance.

Obviously, the biggest dislike is that we really have to do this in the first place, however in our growing Internet connected world it is a must. There is not much to dislike on the platform.

As CTO one of my many concerns is what an employee will when faced with a decision to "click" or not. I had brought this to the management many times but 2 years ago a part time employee in a remote part of our facility made a fateful click and it was game over. We had all off our critical files encrypted with Ransomware... Fortunately we had good backups in several locations as a couple were sacrificed. A short time later I created a Phish against all the employees and trapped many including some of the senior management. This created a instant "budget" to Phish employees regularly and I must say it appears to have been quite effective.