--- title: KnowBe4 Security Awareness Training Reviews meta_title: 'KnowBe4 Security Awareness Training Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2385 reviews by the users' company size, role or industry to find out how KnowBe4 Security Awareness Training works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 2385 scale: '5' date_modified: '2026-08-07' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # KnowBe4 Security Awareness Training Reviews **Vendor:** KnowBe4, Inc. **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.6/5.0 **Total Reviews:** 2,385 ## About KnowBe4 Security Awareness Training KnowBe4 is the world's largest security awareness and compliance training library, empowering organizations to transform employees into a strong line of defense against cyber threats. Our comprehensive agentic AI platform creates an adaptive defense layer that mitigates risks associated with human error—a significant vulnerability in cybersecurity. The KnowBe4 platform combines AI-powered personalized learning experiences with automated phishing simulations that adapt to individual user behavior, addressing specific areas of vulnerability. Our industry-leading library features engaging security awareness and compliance content in 35 languages, plus modules for cloud email security, real-time coaching, and crowdsourced anti-phishing. Key Features: - AI-driven simulated phishing and personalized training that enhances user behavior against evolving threats - Enterprise-grade, AI-driven orchestration and automation, analytics, and reporting for efficient program management - Intuitive administration console enabling rapid deployment and immediate time-to-value - Risk Score enables precise risk identification and targeted remediation plans for effective risk management Through continuous intelligence and real-time coaching, KnowBe4 creates an active feedback loop that helps IT and security teams build a strong security culture while measurably reducing risk. Organizations of all sizes can efficiently manage their human and AI risk while delivering personalized training experiences that drive lasting behavior change and maintain compliance with industry regulations. ## KnowBe4 Security Awareness Training Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of KnowBe4, making security training management easy and straightforward. (123 reviews) - Users value the **personalized training features** of KnowBe4, enhancing security awareness and engagement across the organization. (104 reviews) - Users value the **flexible and comprehensive educational content** of KnowBe4, enhancing compliance and training efficiency. (56 reviews) - Users highlight the **engaging content** of KnowBe4 Security Awareness Training, making learning interactive and relevant to real threats. (55 reviews) - Users find the **easy setup** of KnowBe4 Security Awareness Training to be smooth and efficient, enhancing overall functionality. (54 reviews) - Helpful (47 reviews) - Users value the **flexibility in topic selection and training assignment** , enhancing engagement and effectiveness in security awareness. (46 reviews) - Awareness Increase (43 reviews) - Users appreciate the **responsive customer support** from KnowBe4, making it easy to resolve issues effectively. (43 reviews) - Threat Detection (37 reviews) **What users dislike:** - Users struggle with **phishing simulation limitations** and receive inadequate support, resulting in delays and inefficiencies. (36 reviews) - Users find the training content to be **repetitive over time** , leading to decreased engagement and effectiveness. (28 reviews) - Users find the **limited customization** options challenging, affecting the effectiveness and smooth integration of training sessions. (27 reviews) - Users find the **training content outdated** and lacking relevance, with inconsistent quality across videos and modules. (21 reviews) - Users find a **steep learning curve** with KnowBe4, making navigation and feature mastery challenging for new users. (16 reviews) - Poor Customer Support (15 reviews) - Integration Issues (14 reviews) - Expensive (13 reviews) - Users find the **inadequate reporting** features challenging, causing confusion and hindering effective training management. (13 reviews) - Group Management (12 reviews) ## KnowBe4 Security Awareness Training Reviews ### 1. Effective Security Awareness Training That Reduces Real-World Risks **Rating:** 5.0/5.0 stars **Reviewed by:** Viral S. | IT SecOps Manager, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about KnowBe4 Security Awareness Training?** One of the things i appreciated most about knowbe4 is how practical and hands-OM/ The phishing simulation campaigns are especially valuable-i can build schedule and deploy them quickly using the built-in templates and the customization options let me tailor scenarios to match real-world threats our users might encounter. **What do you dislike about KnowBe4 Security Awareness Training?** While Knowbe4 is a powerful platform, there are a few areas that could be improved to make the experience smoother. One feature I’d especially like is an easier way to quickly pull metrics for leadership, since right now I have to export them. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Knowbe4 addresses several key challenges in our security program, and the impact has been noticeable across both user behavior and administrative workload. For example, it helps reduce phishing risk across the organization while also standardizing and simplifying security training. ### 2. Simplifies Training, Engaging Content **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlyn C. | Medical Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the simplicity of KnowBe4 Security Awareness Training and that it consolidates all training in one area, making it easy to track what is due and what has been completed. The videos are pretty good, informative, and manage not to be boring. It's helpful that the content simplifies all training and is easy to watch. **What do you dislike about KnowBe4 Security Awareness Training?** Nothing, it is a quality training and compliance tool **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I find KnowBe4 Security Awareness Training simplifies training into one area with easy-to-watch videos. It provides good, informative content that's not boring, helping me track what's due and completed effortlessly. ### 3. Comprehensive and Reliable Security Training with Effective Cyber Tips and Phishing Tests **Rating:** 5.0/5.0 stars **Reviewed by:** Lilian G. | Business Development Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Truly great security training program covering all aspects of security training, phishing campaigns, and provides relevant cyber tips that help recognize phishing emails. **What do you dislike about KnowBe4 Security Awareness Training?** Nothing to dislike at the moment every time I have had to use this program it has been very reliable and the content is effective. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps turn employees into a first line of defense against phishing and other social engineering attacks and it has effectively enhanced our email security skills. ### 4. Extensive, Ever-Expanding Training Library That’s Easy to Tailor **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Vice President, GRC, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Choosing from the extensive library of training modules makes it easy to select what you need (and ignore what you do not need). They also keep this library updated and constantly expand the number of topics. **What do you dislike about KnowBe4 Security Awareness Training?** User management seems finicky at times but overall is not a problem. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KSAT provides a robust solution to the many different user training requirements mandated by laws, regulations, and industry standards. ### 5. Easy to Understand, Engaging, Relevant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about KnowBe4 Security Awareness Training?** The content is always changing with the times and offers relevant education for our employees. **What do you dislike about KnowBe4 Security Awareness Training?** I would still like to see more industry-specific training. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Data security is a real concern for our organization, and KnowBe4 keeps our employees mindful of and educated about the risks. ### 6. Real-World Scenarios in Security Training **Rating:** 4.5/5.0 stars **Reviewed by:** Tanvi H. | Student , Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like all the different templates KnowBe4 Security Awareness Training offers, especially since they change often and use real-world issues to create them. They make the training feel relevant by using real-world scenarios or trending topics, making it close to what a real phishing attack might look like. Also, the initial setup was very easy and straightforward, with helpful support. **What do you dislike about KnowBe4 Security Awareness Training?** There could be better reports and better training posters and knowledge base. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to train employees on phishing emails, exposing them to real-world scenarios and trending topics. ### 7. Effortless Compliance and Training Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I appreciate the ease of use of KnowBe4 Security Awareness Training. Building trainings and campaigns is pretty slick, which makes the process much smoother. Another key advantage is that it maintains our compliance for ISO 27001, GDPR, and HIPAA, and allows a quick and easy way to provide training for employees without having to create this ourselves. Additionally, it connects with Vanta to support our compliance efforts. **What do you dislike about KnowBe4 Security Awareness Training?** I wish there were more up to date trainings, there are many layers to do anything, using the smart groups and connecting with the trainings feels more involved and cumbersome than it needs to be. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training keeps us compliant with ISO 27001, GDPR, HIPAA, and simplifies employee training. It offers an easy way to conduct training without building it ourselves and connects with Vanta for compliance. ### 8. Intuitive and Engaging Security Training with Excellent Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Marcelo W. | Sr Cybersecurity Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I really enjoy using the KnowBe4 Security Awareness Training platform. I find it very intuitive and effective, especially because of its strong integration with Google services and its robust reporting capabilities, which make it easy to monitor progress and measure results. I also appreciate the learning experience it provides, the video-based training is engaging and well-structured, offering targeted content that helps users truly understand and retain security best practices. **What do you dislike about KnowBe4 Security Awareness Training?** In some situations, having additional options to customize the content or reporting layouts for particular organizational requirements would be beneficial. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training is tackling one of the most significant challenges in cybersecurity: the human element. By providing ongoing education on topics like phishing, social engineering, and various security threats, the platform plays a key role in minimizing the risk of human mistakes that could result in security incidents. Additionally, it offers detailed reports and metrics, which enable us to monitor user progress and pinpoint areas that require further focus. This data-driven strategy not only enhances our organization’s overall security posture but also fosters a stronger culture of security awareness among employees. **Official Response from Isa Munoz:** > Thank you for your fantastic feedback on our platform, Marcelo! We're so glad to hear that our intuitive interface, Google integration, and engaging video content are helping you build a strong security culture, and we truly appreciate your suggestion about enhanced customization options - feedback like this helps us continue improving to meet your organizational needs. ### 9. Great Customization and Feedback, but Needs More Varied Test Scenarios **Rating:** 5.0/5.0 stars **Reviewed by:** Faridi M. | Information Technology Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I like the ability it has to allow us to create customizable phishing campaigns as well as customizable training regimes for our enrolled staff. The feedback obtained after tabulating the aggregated test results is highly appreciated as it compares our buisness against others in the same or similar areas. **What do you dislike about KnowBe4 Security Awareness Training?** The only thing I dislike about this product is that there are a couple of tests that are a bit repetitive and havent changed much in content over time. As such, our enrolled staff quickly recognizes these and always get the answers right. Though some may consider this as an indicator that they are aware of the situation and know how to respond accordingly, but some variance in the scenarios would definitely go a long way to show that its not always going to be coming to them in that exact same manner. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The KnowBe4 Security Awareness training, as its name implies, provides us with a necessary training environment for our staff when it comes to improving their cybersecurity practices. This tool helps them understand that the IT unit is not the only division within an organization that is solely responsible for cybersecurity and that they also each need to both understand and play their parts in preventing and reporting cyber threats. In our organization this is important as our staff were not always that tech savvy and didnt understand that the Nigerian Prince is actually a scammer just waiting to take their money. With respect to our business sector, this is even more imporant as financial institutions need to be very strict when it comes to cybersecurity in order to safeguard both the information and financial assets of our clients. **Official Response from Isa Munoz:** > Thank you for your detailed review and for recognizing the value of our customization capabilities and industry benchmarking! We absolutely hear your feedback about test scenario variety. We're continuously working to expand our template library with fresh, realistic scenarios to keep your staff challenged and truly prepared for the ever-changing threat landscape. ### 10. Reliable and User-Friendly Platform with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brian L. | I.T. Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The platform is straightforward to learn and use, particularly thanks to the support provided by the dedicated KnowBe4 representative assigned to your account. I have been using KnowBe4 for nearly eight years and it has never let me down. The training has been extremely valuable in raising staff awareness about potential malicious messages and has helped prevent numerous threats from reaching the inbox. **What do you dislike about KnowBe4 Security Awareness Training?** There is not a feature that i 'dislike', just don't have a use for. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Before I started in this role and began using KnowBe4, users would frequently open or click on most attachments and links in emails. Our MSP was constantly dealing with the consequences of these actions, such as malicious software trying to install itself on the network, frequent password compromises, and accounts being taken over by bad actors. However, after I implemented KnowBe4, the user training made a noticeable difference—staff became much more aware of the potential consequences of their actions. A bit of well-placed caution can significantly influence user behavior. Over the first six months of using KnowBe4, our Phish Prone percentage dropped dramatically as staff completed the training modules and put their new knowledge into practice. ### 11. KnowBe4: Making Sure Your Team is READY **Rating:** 5.0/5.0 stars **Reviewed by:** Theo F. | Compliance Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 is a great because not only can you train your team to spot phishing and other cyber related security issues, but you can see exactly where your teams strengths and weaknesses are. With training on every issue you might encounter, relevant information to share with your team, and detailed reports about training campaigns you can be sure your team will be ready! I also love that if I'm too busy to set up a new campaign, I can always reach out and they are always happy to help me set something up and keep the training rolling. **What do you dislike about KnowBe4 Security Awareness Training?** I'm sure my team would say that dislike how convincing their phishing training is and how easy it is for me to give out extra training when they fail- another plus for me! **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 has an evolving catalog of quizzes, videos, and even games that train you and your team to spot potential cyber security risks and how to deal with them. With real world examples and immersive training, you can see exactly how your company will react to security breaches and constantly train them to do better and be safer. **Official Response from Isa Munoz:** > Thank you for this enthusiastic review, Theo! We love hearing that our realistic simulations are keeping your team on their toes (even if they don't always love it!), and we're thrilled that our support team has been there to help you maintain momentum with your training campaigns. Your success in building a security-ready culture is exactly what we're here to support! ### 12. Engaging Training with Interactive Content and Comprehension Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Stacey S. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I like that the trainings are a mix of listening, reading, and questions. That makes people really pay attention and use comprehension skills to pass the quizzes and tests. The content is engaging as well. I found it easy to create trainings and I can modify to my company's specific needs. **What do you dislike about KnowBe4 Security Awareness Training?** I wish more modules were available in each subscription level but I understand there needs to be incentives to subscribe to the higher levels. We also had issues with the Phish Alert Report button not working in Outlook for users at various times, even when I followed the steps that KnowBe4 had in a banner on how to fix that. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 is helping end users stop and think before clicking on links and opening attachments, even if they appear to come from a trusted source. We had a cyber attack scare a few years ago and I do not want to repeat that or have something worse happen where the scammers actually infiltrate. **Official Response from Isa Munoz:** > Thank you for your positive feedback on our engaging, multi-format content and customization capabilities, Stacey! We appreciate your input about module availability across subscription tiers and the Phish Alert button challenges. Please don't hesitate to reach out to our support team if those Outlook issues persist, as we're committed to ensuring the button works seamlessly so your users can easily report threats and keep your organization protected. ### 13. Comprehensive training platform for security and privacy **Rating:** 4.0/5.0 stars **Reviewed by:** Drew T. | Security Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about KnowBe4 Security Awareness Training?** The library of training choices is quite extensive. I like how we can tailor each year's annual campaigns based on what we want to include and there are so many options to go through. The content has almost always been right on target and updated with the accelerating threat landscape. **What do you dislike about KnowBe4 Security Awareness Training?** Some of our users still seem to struggle navigating into KB4 and doing their training. I don't know exactly how to suggest improvement in the UI necessarily. But it comes up here and there. One thing I've noticed is that when I get the KB4 email with trainings to do, I click the link to follow to the training, go through my SSO, and then it opens on the landing page and not on the training I clicked. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We have used the phishing campaigns every quarter to test and evaluate the risk of our employees in that manner. I love this part. The SAT portion is more to fulfill control requirements. ### 14. KnowBe4: Effective Security Training with Realistic Simulations, but Pricey for Small Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Alessandro A. | IT Network System Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 is a leading platform for security awareness training and phishing simulation. Its main strengths are its ease of use, quick setup, and extensive, regularly updated training content. The phishing simulations are realistic and effective, and the reporting tools provide clear insights into employee progress and security risks. **What do you dislike about KnowBe4 Security Awareness Training?** However, KnowBe4 can be expensive for smaller organizations, and some users find the content repetitive over time. Certain customization and reporting features are only available in higher-tier plans, and maintaining employee engagement can sometimes be challenging. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training helps solve the problem of human error in cybersecurity — one of the biggest causes of data breaches and phishing incidents. By educating employees through interactive modules and simulated phishing attacks, it significantly improves their ability to recognize and avoid malicious emails and social engineering attempts. The main benefit is a more security-aware workforce, which reduces the organization’s overall risk exposure. It also provides measurable insights through detailed reports and analytics, allowing management to track progress and demonstrate compliance with security policies and regulations. In short, KnowBe4 turns employees from potential security liabilities into active defenders against cyber threats. **Official Response from Isa Munoz:** > Thank you for recognizing KnowBe4 as a leading platform and for highlighting how we're helping transform your employees into active cyber defenders! We appreciate your candid feedback about pricing for smaller organizations and content variety. We're committed to providing value across all organization sizes and continuously expanding our content library to keep training fresh and engaging for your team. ### 15. KnowBe4 - Products **Rating:** 4.5/5.0 stars **Reviewed by:** Nagaraju N. | Senior CyberSecurity Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 has improved its threat detection capabilities and acquired Egress Defender. The platform integrations work extremely well, and overall performance and usability have improved compared to earlier versions. PhishER quick actions are good. Security Awareness training modules are helping great to Users. **What do you dislike about KnowBe4 Security Awareness Training?** Publishing Languages improved where helping Global support organizations like us. Own content uploading option is highly valuable, team can improve on this area of improving own content while uploading. overall 4.9/5 **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** ability to work and assign trainings what users required. Modstore have much developed content which understand our users easily about security threats. ### 16. Effective and User-Friendly Security Training **Rating:** 3.5/5.0 stars **Reviewed by:** Erica G. | Director, Corporate Strategy & Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I feel like KnowBe4 Security Awareness Training is easy to use and has improved the quality of our security. We are able to assign additional training for those that fall for phishing scams while rewarding those that report phishing, so the security awareness training is tailored to those that need it most. The initial setup was very easy. **What do you dislike about KnowBe4 Security Awareness Training?** No complaints **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training keeps our employees and their equipment safe, improves our security quality, and allows tailored training, assigning extra training for those falling for phishing while rewarding prompt reporting. ### 17. E-Data security awareness best platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Danna Paola L. | Fixed Assets Accountant, Semiconductors, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about KnowBe4 Security Awareness Training?** Every scenario is always compared to real-life events so you as a user can really grasp the consequences of acting irresponsibly, also it ensures that you comprehend how the security risks appear and how easy it is to avoid human mistakes. **What do you dislike about KnowBe4 Security Awareness Training?** I would love to receive some certifications after you complete your trainings and maybe longer courses to add depth to the learning experience. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Making collaborators aware about the potential risks that are online and how to react to them, getting us to be inform and prepared to take action and to conquer human error. **Official Response from Isa Munoz:** > Thank you, Danna, for taking the time to leave a review! We're glad to hear that you're finding our content entertaining and helpful. ### 18. User-Friendly Training, But Lacks Long-Term Retention **Rating:** 4.0/5.0 stars **Reviewed by:** James K. | SMB Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like that KnowBe4 Security Awareness Training is simple to use and straightforward, delivered in bite-sized chunks so I don't have to complete long-form training. It means I can complete the training on my own time. I appreciate the accessibility via desktop, allowing me to start and stop as needed, and if a new module gets added, I get notified. I like the self-serve aspect because it doesn't disrupt business as usual. The initial setup was super straightforward. **What do you dislike about KnowBe4 Security Awareness Training?** It's a bit like exam revision where you learn something to pass the test, and I'm not sure what I retain long term versus what I remember short term just to pass the test. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training helps me follow safe work procedures with easy, bite-sized training modules that can be completed at my own pace, ensuring it doesn't disrupt daily business activities. ### 19. Practical and Engaging Way to Build Security Awareness **Rating:** 4.5/5.0 stars **Reviewed by:** Sumit S C. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2025 **What do you like best about KnowBe4 Security Awareness Training?** What I appreciate most is that the platform offers a wide range of modules focused on training and explaining concepts in practical ways. I also like that it doesn't allow you to skip the video recordings, ensuring that you actually watch them, since the questions are based solely on the content covered in those videos. **What do you dislike about KnowBe4 Security Awareness Training?** Some of the training videos tend to feel a bit lengthy or repetitive, especially if you have already been using the platform for some time. Additionally, I think the user interface could be improved to be more interactive. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 has been instrumental in addressing one of our greatest vulnerabilities: human error. Since implementing it, we've seen a noticeable increase in overall awareness among our team, and the number of phishing clicks has dropped significantly. The platform streamlines the process of keeping everyone informed and vigilant, all without making it seem like an added burden. ### 20. Highly Customizable and User-Friendly, but Needs More Flexibility in Campaign Editing **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandre O. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about KnowBe4 Security Awareness Training?** What I like the most about KnowBe4 is how customizable it is. You can really go into depth for training for certain users depending on their role. The phishing campaigns too! It's user friendly too! **What do you dislike about KnowBe4 Security Awareness Training?** The worse thing I find is when a campaign is started, you cant edit it on the fly. You have to start a new one. Also wish there was a preview when you select a landing page to see what it looks like. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps protect our organization from cyber attacks and it trains our users to be vigilant! ### 21. Amazing Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2023 **What do you like best about KnowBe4 Security Awareness Training?** The addition of the AI functionality and remaining above all with the mini episodes touching on security concepts. **What do you dislike about KnowBe4 Security Awareness Training?** Continue to set the bar and more restricted intelligence episodes. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Employee exposure to security topics in the simplest of ways ### 22. Effective Training with Minor Campaign Setup Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Suzi J. | Human Resources Operations Manager **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I use KnowBe4 Security Awareness Training for compliance courses for new hires and all staff. It helps us track completion rates, sends out automatic reminder emails, and we can use the modstore library. I like that the trainings are relevant and engaging. The way the trainings are broken down into pieces makes the information easy to digest. **What do you dislike about KnowBe4 Security Awareness Training?** Setting up the training campaigns based on groups can be complicated. I wish there was the ability to update an in-progress campaign with new groups without having to close the campaign and start a new one. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to track completion rates, send automatic reminder emails, and access the ModStore library. The trainings are relevant and engaging, and they're broken down into pieces, making the information easy to digest. ### 23. Reliable and easy-to-use security training, but phishing customization could be improved **Rating:** 4.5/5.0 stars **Reviewed by:** Alvaro I. | Director of Web Development, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about KnowBe4 Security Awareness Training?** At my company, we use KnowBe4 to ensure our team stays informed about protecting sensitive information. The platform supports us in fostering a consistent security mindset throughout the organization, which is very important to us. I find the training modules straightforward, concise, and practical, making it easy for employees to complete them without losing interest. **What do you dislike about KnowBe4 Security Awareness Training?** One aspect that could be improved is the customization of phishing simulations. I found that some of the templates are too easy for employees to recognize, which lessens the impact of the tests. If there were more flexibility and the ability to create more realistic, tailored phishing scenarios, the simulations would be much more effective and valuable. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 has helped us address the challenge of ensuring our entire team stays aware of security risks and best practices. Prior to using this platform, it was difficult to guarantee that everyone understood how to protect sensitive information in their daily work. Now, we are able to provide consistent training that is brief and easy for employees to complete, while also conducting phishing simulations to test their awareness. This approach keeps security at the forefront for everyone and helps reduce the risk of human error, which remains one of the biggest vulnerabilities in any organization. **Official Response from Isa Munoz:** > Thank you for your detailed review, Alvaro! We're glad to hear that our straightforward training modules are helping you foster a strong security mindset across your organization. Your feedback about phishing simulation customization is valuable - we understand the importance of realistic, challenging scenarios and will share your input with our team. ### 24. Efficient Phishing Training with Robust Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Cole K. | Information Security Analyst II **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I use KnowBe4 Security Awareness Training on a monthly basis for our quarterly phishing training and test emails. I appreciate how it gives us metrics and insights on how our end users handle phishing attempts and automates this process as well. I like the phishing AI templates that have been extra challenging this year for our company, which has benefited us by improving end user click rates. Additionally, the reports help us generate our Cyber metrics on phishing, and I found the initial setup very easy to get familiar with. **What do you dislike about KnowBe4 Security Awareness Training?** No feedback **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training for quarterly phishing training. It provides metrics on user responses to phishing and automates the process, helping us with challenging AI templates that benefit our click rates and generate cyber metrics. ### 25. Highly Relevant, Real-World Scenarios That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Alesha K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the relevance and real world scenarios. It's easy to navigate and engaging. The customer support has been amazing. I use the Compliance Training portion to train employeesa **What do you dislike about KnowBe4 Security Awareness Training?** The only downside that I see is the reputation of training in general. Most employees seem reluctant to learn how to keep the company safe because they don't think it's relevant to them. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The amount of phishing attempts that employees encounter and how to prevent those dreaded clicks. ### 26. Extensive Training Video Library Makes Monthly Assignments Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Nancy C. | CISO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 has a large library of training videos of varying lengths to choose from. This makes it easy to choose monthly training videos for our users. **What do you dislike about KnowBe4 Security Awareness Training?** So far, there is nothing I dislike about the KnowBe4 platform. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 allows our firm to provide monthly security awareness training for our users. This helps keep security awareness fresh in the minds of the users so they are less likely to make a mistake. The phishing simulation emails allow us to test the users and see if they are benefiting from the training. ### 27. Great Digital Training Content—Would Love Even More **Rating:** 5.0/5.0 stars **Reviewed by:** Dallas S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The training content is good. I like the digital content. I want to see more of that. Things that I can put into screensavers and printable media. **What do you dislike about KnowBe4 Security Awareness Training?** There is not much HIPAA related training. If there was more training on this content, that would be great. Also, training like Fraud, Waste, and Abuse. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It provides the platform that we can use to document the training we are required to give to our staff. ### 28. Extensive, Varied Training Options Through the Modstore **Rating:** 5.0/5.0 stars **Reviewed by:** Adam E. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The width and depth of available training coupled with the varied types of training available through the Modstore. **What do you dislike about KnowBe4 Security Awareness Training?** Some of the training can lean a little too dry at times and disengages the user. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I have been a KB4 customer across three different companies spanning Sales and Collection, Education, and Healthcare. They have always had comprehensive training available to cover whatever industry and job roles were applicable to the environment at the time. ### 29. It is pretty good for general population Security Awareness Training **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | IT Compliance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about KnowBe4 Security Awareness Training?** I like the video training courses offered by KnowBe4. I like setting the reminder notifications about incomplete training going to the enrollee and the enrollee's manager. Coupled with requiring acknowledgment of some I.T. policies, I think KnowBe4 Security Awareness Training perfectly fits my audit compliance needs. **What do you dislike about KnowBe4 Security Awareness Training?** Minor thing, but not able to customize all titles of courses **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Good I.T. practice, and PCI-DSS's requirements for new-hire and annual Security Awareness Training ### 30. A great tool for email security training **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan P. | System administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Knowbe4 easily integrates wit our IdP, making user management and training tracking a breeze. Implementing the tool takes a few hours maximum and only needs to be reviewed once per quarter depending on the need. We have never had an issue requiring support but whenever we need to communicate with the them for our contract, we always have an answer quickly. **What do you dislike about KnowBe4 Security Awareness Training?** Sometimes it can feel like you are always missing out on features available in a higher tier of subscription. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Both for compliance requirement and for user training, having a phishing campaign with highly customizable templates (including a large library) is a great asset. Our developers often talk about the emails they received to see if they can find our which are from a campaign and to us, this means they are more aware at all times. ### 31. Easy Training Tracking Over Time **Rating:** 4.5/5.0 stars **Reviewed by:** Gabe C. | LHP Engineering Solutions, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about KnowBe4 Security Awareness Training?** Ease of use and tracking of training over the course of time **What do you dislike about KnowBe4 Security Awareness Training?** emails sometimes look like spam and it can be tricky to know if its a test or not **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** it provides an enterprise level training not just on one platform but all of ours ### 32. Easy TKnowBe4 training 2026 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about KnowBe4 Security Awareness Training?** easy to track who has completed the training **What do you dislike about KnowBe4 Security Awareness Training?** doesn't address specific roles and new training isn't available fast enough **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** phishing is the number one risk and training helps address this ### 33. Great platform to learn and prepare yourself against cyber threats **Rating:** 5.0/5.0 stars **Reviewed by:** Shubhank S. | Support Analyst, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The platform offers a wide range of security awareness modules and simulations. We often receive phishing test emails, and if we happen to click on them by mistake, we are automatically assigned the relevant training through KnowBe4. Navigating the platform is straightforward, and the content is updated regularly. I also appreciate that the dashboard clearly displays how many trainings I still need to complete. **What do you dislike about KnowBe4 Security Awareness Training?** For users who have been using it for some time, certain content may start to feel repetitive. Additionally, when compared to similar products, the user interface is rather basic. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** This tool helps me recognize the types of cyber threats that could cause losses to the company as a result of common mistakes we often make. It also plays a role in minimizing human errors in the field of cybersecurity by educating users about these potential threats. ### 34. Great platform for training users on Security and keeping them vigilant for Malicious email **Rating:** 5.0/5.0 stars **Reviewed by:** Adam N. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about KnowBe4 Security Awareness Training?** They have an AI tool now that selects email templates for you based on the role of the "target" and current industry trends. **What do you dislike about KnowBe4 Security Awareness Training?** The customer success team doesn't reach out nearly as often as they used to. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We are required to do annual security training, and this is an quick, easy way for us to implement that. Also, the phish testing makes our users much more vigilant. ### 35. Building a User-Friendly Security Culture to Protect Institutional Information **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** What I like best about KnowBe4 Security Awareness Training is its practical, risk-focused approach to building a strong security culture. The content is clear, engaging, and tailored to real-world threats, which helps users understand not only what to do, but why it matters. **What do you dislike about KnowBe4 Security Awareness Training?** What I dislike about KnowBe4 Security Awareness Training is that some of the content appears visually outdated, which can make the training less engaging and less appealing for users. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Security Awareness Training helps solve the problem of human-related security risks by fostering a strong security culture in a more user-friendly and approachable way. Instead of relying solely on technical controls, it empowers users with clear, relatable training that encourages secure behavior without creating resistance or fatigue. ### 36. User-Friendly Platform with a Rich Resource Library **Rating:** 5.0/5.0 stars **Reviewed by:** Zarai E. | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The user friendly platform and broad resources/library. **What do you dislike about KnowBe4 Security Awareness Training?** That I wasn't aware of it earlier in my career. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** All the AI products and information are finally aligning with current digital world problems. ### 37. The application has all the features and functions you would want plus the support is fantasic. **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 keeps turning out new content which allows us to push new information to users so they do not get bored with the material. **What do you dislike about KnowBe4 Security Awareness Training?** They have everything you need out of the box. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4's application and consistent information flow allow me to pass current information to my users as well as see how the company as a whole is doing to ensure its vulnerability is minimized. ### 38. Awesome Tools! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy M. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about KnowBe4 Security Awareness Training?** I really like the AI features that are being implemented. The system can send test phish emails to people based upon their browsing history. **What do you dislike about KnowBe4 Security Awareness Training?** I don't have anything that I would make as a suggestion for knowbe4 to improve upon. I really like the platform. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is educating our staff on what phishing emails look like and helping them distinguish between phishing attacks and real information. ### 39. Complete, efficient, easy to use and implement. **Rating:** 5.0/5.0 stars **Reviewed by:** Simon C. | Vice-President, Information technology, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2022 **What do you like best about KnowBe4 Security Awareness Training?** The content is excellent, and the platform is very user-friendly. It offers a wide range of features, which I really appreciate. I also love the availability of multi-language content. Implementation was straightforward, and the customer support has been outstanding. **What do you dislike about KnowBe4 Security Awareness Training?** Following-up with people that doesn't do their training is the downside. We escalate to manager but even some of them doesn't follow-up properly. We are integrating it in our official policies and will think at ways to penalise the staff that doesn't comply. **Recommendations to others considering KnowBe4 Security Awareness Training:** We looked at a few products but we are really happy with our choice, great product, great support, amazing. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We improved our situation a lot. We started with a failure rate of almost 25%, after about a year into the program we are down to around 5% which is a clear improvement. **Official Response from Lily Borges:** > Thank you, Simon for taking the time to leave feedback. We love to hear that your failure rate is down to around 5%, great work! ### 40. Easy Setup, Extensive Security Training Library **Rating:** 5.0/5.0 stars **Reviewed by:** Angela L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** The setup is very easy. The training library is extensive and includes a lot of security topics. Content is updated regularly which is beneficial in keeping our employees abreast of the latest threats. **What do you dislike about KnowBe4 Security Awareness Training?** Some features particularly audit logging for notifications sent can be improved. But overall, it is a minor discrepancy. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Building a security culture within the organization rather than just a tick in a box for compliance. ### 41. Empowers Users with Top-Tier Cybersecurity Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about KnowBe4 Security Awareness Training?** I like the modern examples provided to users upon taking the training. I also like the administrative side - I'm able to deploy trainings easily and automate things like reminders to complete trainings. KnowBe4 Security Awareness Training ensures all our users are confident navigating their email inbox and report any potential issues. We use other KnowBe4 training videos and KnowBe4's PhishER software integrated with Microsoft 365 Outlook apps, which makes it very easy to ensure our environment is secure and end users are well-trained. **What do you dislike about KnowBe4 Security Awareness Training?** I am happy with this service. I have no suggestions for improvement. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to educate users on cybersecurity and phishing. It ensures users with different skills confidently handle potential issues. **Official Response from Lily Borges:** > Thank you for taking time out of your day to leave us feedback and for being a KnowBe4 customer. Really happy to hear it's helping your organization protect against phishing attacks. ### 42. Easy, Automated Way to Stay on Top of User Training **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like how easy it is to keep up with my users. Much of it can be automated and then run itself which is convenient. **What do you dislike about KnowBe4 Security Awareness Training?** I wish there was an option for smaller more targeted trainings. For example, if a user fails a phishing test instead of them taking the entire 30-minute training again they could be given a few minute training on exactly what they missed. Perhaps even show the original email they failed and have them pick out the problems as a test after the training. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Phishing scams are a major concern for us. We feel like KnowBe4 helps us make our users aware of the risk and what to look for to avoid them. ### 43. Engaging and very user friendly platform for awareness training! **Rating:** 5.0/5.0 stars **Reviewed by:** Denise Magaly P. | Partner, Business Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** We have reached a high level of engagement from our team because of KnowBe4 Security Awareness Training. We enjoy the variety of topics, the different modes of training and the automatic training campaign rollouts. **What do you dislike about KnowBe4 Security Awareness Training?** KnowBe4 continues to be weak in terms of Canadian Content like Bill S-211 for example. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** User awareness is part of out strategy to mitigate cyber security risk. **Official Response from Isa Munoz:** > Thank you, Denise, for taking the time to leave a review! We've noted your feedback about Canadian content and will share this with our team. We're happy to hear that our training is contributing to your cyber security strategy! ### 44. Engaging, High-Quality Security Learning Content **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher S. | Full Stack Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about KnowBe4 Security Awareness Training?** It’s great for learning security topics. There’s a lot of content, and some of the videos are high-quality and genuinely entertaining, which makes it easier to stay engaged while learning. **What do you dislike about KnowBe4 Security Awareness Training?** The app isn’t that great, and sometimes it’s difficult to find the videos I’m looking for. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It's a nice way for people that are company to learn basic security topics without giving overloaded with technical information ### 45. Phenomenal Modstore Content and Highly Customizable Phishing Templates **Rating:** 5.0/5.0 stars **Reviewed by:** Janelle M. | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I love the modstore content! The material cannot be beat! The update / refresh rate on new content is phenomenal. I also love how we can customize our phishing templates. **What do you dislike about KnowBe4 Security Awareness Training?** The reports aren't the greatest. I feel like we should be able to fully customize those. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Awareness. It's critical for our success as a toll road to be aware of all of the new templates. ### 46. Solid Security Training with Room for AI Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Neil E. **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like that KnowBe4 Security Awareness Training integrates nicely with our GRC tool Vanta, which helps in tracking completion and provides evidence of employees performing up-to-date training at least once a year. The initial setup was easy enough, and we have the login with Google configured as well. All the training setup stuff is also good. **What do you dislike about KnowBe4 Security Awareness Training?** I think it could benefit from more frequent AI training updates, ideally refreshed at least annually, to avoid extra costs associated with the 'Compliance Plus' option. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to ensure compliance with ISO27001, SOC2, and ISO42001, keeping employees informed on phishing and providing tailored training. It integrates well with Vanta for tracking training completion and evidence. ### 47. Great platform for professional trainings related to security and risk management. **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek Y. | DevOps Technical Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about KnowBe4 Security Awareness Training?** 1. Large number of trainings available related to various subjects such as AI, Cybersecurity, soft skills advancement and more. 2. It offers course contents for global organizations with multiple languages support. 3. The courses are updated on a regular basis which offers most updated details always. **What do you dislike about KnowBe4 Security Awareness Training?** 1. The cost of large organization can be high depending upon the users count. 2. Advance customization options are limited which needs to be updated. 3. Some contents are repetitive for the various trainings in different modules. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 Platform is a go to platform for our organization for all the security related trainings in all the domains such as AI, Cybersecurity, Product development and more. Our teams are using it on a regular basis to strengthen their expertise to maintain our application secure and safe for our end users. ### 48. Great Training On A Variety Of Topics, Easy to Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Diane G. | Senior Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about KnowBe4 Security Awareness Training?** There is a variety of training types on a variety of topics. Our users find the training helpful personally and professionally. It is easier to administer the system and choose training. Our customer success manager checks in with us to ensure that we are getting the most out of the system and are aware of new programs/functions that are added. **What do you dislike about KnowBe4 Security Awareness Training?** There isn't anything I dislike about it. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The training helps ensure that our team members are cognizant of the different ways bad actors can try to gain access to our systems and our clients' systems. The phishing campaigns validate the effectiveness of the training. The entire team frequently uses the Phish Alert Button to let us know when they have received an email they perceive as phishing. Security is top of mind for the team. We have several clients who ask specifically what we are doing about cybersecurity and we are able to confidently answer those questions because of KnowBe4. **Official Response from Isa Munoz:** > Thank you for your wonderful review, Diane! We're happy to hear that your team finds value in our diverse training topics both personally and professionally, and that the platform is easy to administer. It's great to know your Customer Success Manager is providing the support you need to maximize the system. ### 49. Cost-Effective Security Training but Needs UI Enhancement **Rating:** 4.0/5.0 stars **Reviewed by:** Nicolas M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like that KnowBe4 Security Awareness Training does the job at an affordable price. The initial setup was fairly easy, which is a big plus. **What do you dislike about KnowBe4 Security Awareness Training?** I think the UI experience feels old, and it's not always easy to understand, especially regarding phishing campaigns and how the KPIs are computed. My team is a bit lost in this aspect, and we're thinking about recreating our own KPIs outside of the platform, which is too bad. I think the UI experience is quite poor. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training for compliance, improving security awareness, and secure coding. It helps with phishing simulation to enhance our security posture, making audits easier and ensuring staff are more prepared. ### 50. Effective Training, Needs Better Course Creation Tools **Rating:** 3.5/5.0 stars **Reviewed by:** Angus S. | Solutions Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about KnowBe4 Security Awareness Training?** I like the ease of use of KnowBe4 Security Awareness Training, along with the phishing simulation feature and the grading of staff. It helps me monitor good performance and focus on improving those with lower performance scores. **What do you dislike about KnowBe4 Security Awareness Training?** Creating learning/knowledge courses is hard as you have to use external software to create specific file types to upload. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** I use KnowBe4 Security Awareness Training to distribute cybersecurity training in a tracked, monitored way. ## KnowBe4 Security Awareness Training Discussions - [Content](https://www.g2.com/discussions/15196-content) - 2 comments, 2 upvotes - [Best Practices for Admins Evaluating Suspicious Emails - Tools Used?](https://www.g2.com/discussions/15187-best-practices-for-admins-evaluating-suspicious-emails-tools-used) - 4 comments, 2 upvotes - [Is there any way I can enable the option to download the training videos?](https://www.g2.com/discussions/40996-is-there-any-way-i-can-enable-the-option-to-download-the-training-videos) - 2 comments, 1 upvote - [How to begin an awareness program?](https://www.g2.com/discussions/40992-how-to-begin-an-awareness-program) - 2 comments, 1 upvote - [How we can add point based system to reward the employees?](https://www.g2.com/discussions/37265-how-we-can-add-point-based-system-to-reward-the-employees) - 2 comments, 1 upvote - [View KnowBe4 Security Awareness Training pricing details and edition comparison](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?page=3&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+12%3A09%3A50+-0500&secure%5Bsession_id%5D=8efbaef8-bca5-44e9-a433-8bc8919aa6e1&secure%5Btoken%5D=3a2cd970c5fe1035652ed50531ea4269f86d09f6984a2afab5912cbe9935507f&format=llm_user) ## KnowBe4 Security Awareness Training Integrations - [Adlumin](https://www.g2.com/products/adlumin/reviews) - [A-LIGN](https://www.g2.com/products/a-lign/reviews) - [Anecdotes](https://www.g2.com/products/anecdotes/reviews) - [Blink](https://www.g2.com/products/blink-ops-blink/reviews) - 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[Vanta](https://www.g2.com/products/vanta/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## KnowBe4 Security Awareness Training Features **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Assessment** - Continuous Assessment - Phishing Assessment - Baselining - Risk Assessment **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content - Generative AI - Interactive Content **Additional Functionality** - Reporting/Analytics - Assessment Management - Learning Management - Document Automation - Policy Management - Dashboard - Alerts/Notifications - Training Management - Simulated Threat Attacks - Self-Paced Courses - Data Visualization - Risk Analysis - Progress Tracking - Threat Intelligence - Third-Party Integrations - Compliance Management - Regulatory Compliance - AI Copilot - Surveys & Feedback - Customizable Reports - Compliance Tracking - Interactive Learning - Interactive Reports - Goal Setting/Tracking - Self-paced Learning ## Top KnowBe4 Security Awareness Training Alternatives - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,697 reviews) - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 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