Kiteworks Reviews (121)

View 1 Video Reviews
Reviews

Kiteworks Reviews (121)

View 1 Video Reviews
4.4
121 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Kiteworks for its strong security features and compliance controls, which provide peace of mind when sharing sensitive data. The platform's ability to integrate seamlessly with tools like Microsoft Office and Salesforce enhances collaboration while maintaining strict access controls. However, some users note that the initial setup can be complex, requiring careful planning and IT support.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
SK
Soundararajan K.
Test Lead
Hospital & Health Care
Enterprise (> 1000 emp.)
"Easy, Secure Large File Sharing with Expiration Policies"
4.5/5
What do you like best about Kiteworks?

Its easy to share large amount of files in secured way with expiration policy Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Since it is cloud hosted - at time file upload takes lot of time Review collected by and hosted on G2.com.

Daniel M.
DM
Daniel M.
Quality Assurance Analyst
Mid-Market (51-1000 emp.)
"Friendly, Intuitive Tool That’s Easy to Use"
4.5/5
What do you like best about Kiteworks?

Friendly interface, easy tool, intuitive Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

the way it looks seems kind old, its a great tool but might look better Review collected by and hosted on G2.com.

Madison R.
MR
Madison R.
"Robust Security, But Pricey for Small Teams"
3/5
What do you like best about Kiteworks?

I use Kiteworks to share sensitive documents and control access across my external partners. I like the robust security controls and the ability to track document activity. The strong security and tracking give us confidence in document handling, which is essential for client trust. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

The price feels quite high compared to some competitors, especially for smaller teams. If the interface was more self-explanatory, we wouldn't have to rely as much on paid support, making the overall cost feel more justified. Review collected by and hosted on G2.com.

Ibrahim O.
IO
Ibrahim O.
"Secure File Sharing with Seamless Integration"
5/5
What do you like best about Kiteworks?

I like Kiteworks' strong security features, like encryption and access controls, and its compliance-focused tools, which make sharing sensitive files safer. I appreciate how Kiteworks integrates smoothly with tools like Microsoft Office and Salesforce. Additionally, I value the audit trails for tracking file activity. It's great how it reduces shadow IT by applying the same encryption, logging, and access controls everywhere, making it easier to enforce consistent policies across teams. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Users sometimes mention Kiteworks could improve on: Mobile app UX, Customization options, Reporting features. Review collected by and hosted on G2.com.

Haritha  A.
HA
Haritha A.
"Strong Security with a Learning Curve"
4/5
What do you like best about Kiteworks?

I like Kiteworks because it has a strong focus on security with full visibility and control, especially when sharing data outside the organization. Its biggest strength is that every file, email, or transfer is encrypted and governed, which allows organizations to control who accesses data, for how long, and under what conditions. We switched to Kiteworks to improve security, compliance, and visibility over sensitive data exchanges. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

The interface feels dated and less intuitive, especially for new or non-technical users. Review collected by and hosted on G2.com.

Moses J.
MJ
Moses J.
"Strong Security, but Slow Support with Kiteworks"
4.5/5
What do you like best about Kiteworks?

I use Kiteworks to securely share files, especially those that are too large or too sensitive for regular email systems. What I like most is the strong security features, which provide peace of mind when sharing confidential information. The core setup of Kiteworks was easy for us. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

The biggest issue is slow customer support. When technical problems or questions come up, responses can take a long time, which delays workflow. Also, linking it with other business tools took more time and technical effort than expected. Review collected by and hosted on G2.com.

AA
Ali A.
Manager Business Development
Small-Business (50 or fewer emp.)
"Ideal for State Agencies: Full Encryption, Zero Trust, and In-Transit Scanning"
5/5
What do you like best about Kiteworks?

Kiteworks is ideal for state agencies due to its emphasis on full encryption, zero trust access control, and in-transit scanning. It provides highly secure, compliant and auditable file transfer capabilities. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Kiteworks licensing is somewhat complicated and requires multiple skus for a single request, so it's easy to miss required components. Review collected by and hosted on G2.com.

kambhampati venkata  k.
KK
kambhampati venkata k.
Technical Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Robust Security and Centralized Control for Sensitive Data Compliance"
4.5/5
What do you like best about Kiteworks?

r its robust security, centralized control, and seamless handling of sensitive data, especially large files, through a unified platform that simplifies compliance (GDPR, HIPAA) and integrates secure file sharing, email, and APIs, making data governance easier and reducing risk for internal and external communication. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

It is very much reliable and safe to share sensitive information. Review collected by and hosted on G2.com.

Shahrukh k.
SK
Shahrukh k.
support advisor
Mid-Market (51-1000 emp.)
"Its Amazing :) Top-Tier Security Without Sacrificing Ease of Use"
5/5
What do you like best about Kiteworks?

I love it prioritizes security while maintaining ease of use. It really shines in ensuring that sensitive data is protected, especially when sharing or collaborating across teams. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

there is nothing to dislike everything is best i love it :) Review collected by and hosted on G2.com.

Imran k.
IK
Imran k.
System Engineer
Enterprise (> 1000 emp.)
"Effortless Secure File Sharing with Efficient Usability"
5/5
What do you like best about Kiteworks?

I use Kiteworks to share large files, especially for work, and I love that it provides secure transfer that is trustable and safe. It's very efficient and easy to use, which I appreciate. The initial setup was a great experience and very easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Maybe a little bit of the interface can be enhanced to be more user-friendly. Review collected by and hosted on G2.com.