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Kiteworks Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Kiteworks Media

Kiteworks Demo - CISO Dashboard Overview
Improve data governance with visibility to all content entering and leaving your organization, and demonstrate compliance with one-click compliance reports.
Kiteworks Demo - CISO Dashboard Drill-Down
Drill down to the actionable details, including users, timestamps, and IP addresses
Kiteworks Demo - CISO Dashboard in Detail
Visibility down to the file level, the closest you can get to the content
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Kiteworks Reviews (142)

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Reviews

Kiteworks Reviews (142)

View 1 Video Reviews
4.4
142 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Kiteworks for its strong security features and compliance controls, which provide peace of mind when sharing sensitive data. The platform's ability to integrate seamlessly with tools like Microsoft Office and Salesforce enhances collaboration while maintaining strict access controls. However, some users note that the initial setup can be complex, requiring careful planning and IT support.

Pros & Cons

Generated from real user reviews
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AA
Manager Business Development
Small-Business (50 or fewer emp.)
"Ideal for State Agencies: Full Encryption, Zero Trust, and In-Transit Scanning"
What do you like best about Kiteworks?

Kiteworks is ideal for state agencies due to its emphasis on full encryption, zero trust access control, and in-transit scanning. It provides highly secure, compliant and auditable file transfer capabilities. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Kiteworks licensing is somewhat complicated and requires multiple skus for a single request, so it's easy to miss required components. Review collected by and hosted on G2.com.

Mohd J.
MJ
"Secure and Centralized File Sharing Solution"
What do you like best about Kiteworks?

I use Kiteworks to securely share sensitive files and data with external partners while maintaining strong security. What I like most about Kiteworks is the strong security and visibility it provides. Kiteworks works especially well for me because it centralizes all external file sharing in one secure place. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

One area that could be improved is ease of set up and usability of new users. Review collected by and hosted on G2.com.

kambhampati venkata  k.
KK
Technical Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Robust Security and Centralized Control for Sensitive Data Compliance"
What do you like best about Kiteworks?

r its robust security, centralized control, and seamless handling of sensitive data, especially large files, through a unified platform that simplifies compliance (GDPR, HIPAA) and integrates secure file sharing, email, and APIs, making data governance easier and reducing risk for internal and external communication. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

It is very much reliable and safe to share sensitive information. Review collected by and hosted on G2.com.

Shahrukh k.
SK
support advisor
Mid-Market (51-1000 emp.)
"Its Amazing :) Top-Tier Security Without Sacrificing Ease of Use"
What do you like best about Kiteworks?

I love it prioritizes security while maintaining ease of use. It really shines in ensuring that sensitive data is protected, especially when sharing or collaborating across teams. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

there is nothing to dislike everything is best i love it :) Review collected by and hosted on G2.com.

Imran k.
IK
System Engineer
Enterprise (> 1000 emp.)
"Effortless Secure File Sharing with Efficient Usability"
What do you like best about Kiteworks?

I use Kiteworks to share large files, especially for work, and I love that it provides secure transfer that is trustable and safe. It's very efficient and easy to use, which I appreciate. The initial setup was a great experience and very easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

Maybe a little bit of the interface can be enhanced to be more user-friendly. Review collected by and hosted on G2.com.

Isabella M.
IM
"Secure Document Management with Needed Support Improvements"
What do you like best about Kiteworks?

I like the security features, especially the permission controls. It ensures that sensitive files stay secure and gives me visibility over every document, which is critical for client trust. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

The biggest issue is slow customer support. When technical problems come up, responses can take a long time which delays workflow and causes frustration. More intuitive menus and better in-app help would reduce the need to contact support for minor issues. Initial setup was doable but some features were confusing. Review collected by and hosted on G2.com.

gulshan d.
GD
Salesforce developer
Small-Business (50 or fewer emp.)
"Invaluable Audit Trails Make Compliance a Breeze"
What do you like best about Kiteworks?

Being able to see precisely who accessed a sensitive file and at what time is invaluable. The comprehensive audit trails have been a real asset for our compliance reporting, making the process of security audits significantly easier and less stressful. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

At times, it feels clunky and unnecessarily complicated when handling straightforward tasks. The interface lacks intuitiveness, which means that sending a secure file often requires more steps than I would expect. Review collected by and hosted on G2.com.

Angela W.
AW
Operations Specialist III
Mid-Market (51-1000 emp.)
"Effortless File Sharing with Kiteworks"
What do you like best about Kiteworks?

I find Kiteworks very easy to use, especially when sending large documents, and it's easy to navigate even for beginners. I only needed one tutorial, and walking through it was straightforward. I also appreciate that the link is accessible to different companies across the board to access needed information that is shared. Logging in was quick and easy, and I prefer using Kiteworks over other tools like MShare. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

I honestly do not have any dislikes. Ease and quick Review collected by and hosted on G2.com.

Abubakar B.
AB
"Secure and Compliant File Sharing Solution"
What do you like best about Kiteworks?

I love the security controls and compliance features of Kiteworks. Data encryption keeps files safe, granular permissions let me control access, and compliance reporting makes audits easier. These features sound super valuable for keeping data safe and meeting regulations. Also, the initial setup of Kiteworks was very easy. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

I'm not using Kiteworks, so it's hard to say what needs improvement. But if I were to guess, maybe more integrations with other tools or a smoother UI. Review collected by and hosted on G2.com.

Sharafadeen T.
ST
"Secure, Reliable & Fast File Transfer Solution"
What do you like best about Kiteworks?

I find Kiteworks to be a secure and reliable platform for sharing and transferring sensitive files and data. They are really fast, which is great. What I love most is that their sharing and transferring file features solve many problems for me. It makes my work easier and faster. The setup was very easy and less stressful. Review collected by and hosted on G2.com.

What do you dislike about Kiteworks?

I dislike the fact that sometimes the app generate network issues Review collected by and hosted on G2.com.

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AN
asda nana
Last activity about 4 years ago

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Verified User
G2
Verified User
Last activity about 4 years ago

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Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Perceived Cost

$$$$$
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Kiteworks Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management